Requires every pet that comes in to have an exam, whether healthy or sick. Can't get a spay/neuter…read morewithout 2 exams. One that you pay for, and another right before surgery. Waited 45 minutes each time, I had 2 appointments there... I ended walking out on my second one.

I love Dr. Jensen and her vet tech. (Sorry I'm drawing a blank but she is also amazing!) She was…read morevery understanding when I had to put 2-16yo doggies down only 2 years apart. I got a sympathy card and every one in that office signed it. Now, I have a Yorkie dog and a Bengal cat and I will bring them to Dr. Jensen until she retires! Hawks Prairie is the best vet place for me, hands down!

I cannot say enough good things about the staff and doctors at Healthy Pets animal Hospital! Today,…read moremy little dog Romeo jumped off the couch and hurt his leg. I didn't know what to do because I was in shock at the time so I brought him straight to Healthy Pets. Instead of just saying no and sending me to the emergency room they got the doctor out to come look at Romeo and let me know that he is OK and just pull the muscle in his leg. She saved me possibly hundreds of dollars and hours of a wait time at an emergency vet. I just can't thank you guys enough for being there for my little Romeo

When my two cats were having full annual exam and vaccinations last month a Oly Cats, it was…read morediscovered that my 16 year old Siamese needed work done on his mouth. Healthy Pets is in a separate building across the driveway, where all surgeries are performed Yesterday I took Max in for his dental surgery. I was rather concerned about the anesthesia, so was quite relieved to receive a phone call after the surgery telling me that everything had gone perfectly. Several hours later I was able to bring him home having had two extractions. Aside from the spot on his leg that had to be shaved, when I got home and let him out of his carrier, one wouldn't even know he'd just had surgery. After 20 years at another vet practice, I'm so glad I moved my cats care to this vet practice. I've found the staff at both buildings, efficient, caring, and totally professional. I was given detailed written post op. instructions in addition to verbal instructions and any questions I had were patiently answered. For those that don't know Healthy Pets is the canine practice and surgery, while Oly Cats is where you take your felines for normal service.

They saved my baby panthers life. She is back to being her Panther self and I can't be happier.read more

Our cat George has urinary tract issues. These are common to male cats from what I can "google"…read more For the second time in his 10 years, he stopped urinating for more than one day (we track his habits because his first blockage almost was the end of him). We called and they said bring him in ASAP!! From the reception nurse to the vet, Dr Tello, were all exceptionally helpful and clear in explaining what was going on and how it could be treated. (no life and death this time). So now, meds...do your stuff!!!

We took our cat to Pinehurst for a suspected UTI and to renew a health certificate for travel…read morethrough Canada to our home in Alaska. We thought the initial (almost $600) visit was handled correctly: we got a health certificate, and they provided a written prescription for Clavamox, advising us to wait for lab confirmation before administering the medication. We got a call to start the 14-day course of medication, which we had filled at a separate dispensary before leaving the United States. Unfortunately, we later discovered Pinehurst *only prescribed HALF the required course of antibiotics!!!* We are now stuck in Whitehorse, Canada, having to postpone a long driving day to Tok, Alaska, to coordinate with a local veterinarian that was willing to provide us with the remainder of the medication we should've been prescribed by Pinehurst. We just needed Pinehurst to email the details and confirm the Canadian clinic had everything they needed to dispense the medication. Unfortunately, when Pinehurst initially emailed the Canadian clinic, they DIDN'T include the prescription details. Pinehurst also told us their clinic's telephone system would not allow them to make an international telephone call to the clinic in Whitehorse, leaving us responsible for correcting another problem Pinehurst created. Given the urgency of the issue and their responsibility for this entire situation, why wasn't someone willing to use their personal phone to make the call? The repeated lack of basic follow-through caused significant stress and disruption to our travel with a sick cat. Would not recommend if you need reliable care or cross-border support.

The vet, Dr. McDougall, was fantastic as was the staff. It was an urgent matter, they fit us in,…read moregave me a diagnosis and sent us for hospitalization. They sent the notes to the hospital while I was driving there so that they'd be ready to help us. I'll always be grateful.

Cool place but the games are overpriced and the food isn't good…read more Hopefully they improve BC we need places like this in the community.

Dr. Widener is amazing with our dogs. Like all vets and groomers, our dogs are never fond of going…read moreto appointments. After a few appointments, they would run in to see him and Jenny. One of our dogs had a frog's throat develop due to an injury from a groomer and we trusted him to do the surgery. He came out happier when it was finally done and loved Dr.Widener even more after that. He books up quick so make an appointment in advance but in emergency situations, he'll make the time if he's available. We recently relocated to Texas and Doc gave us the info needed to make sure our dogs were protected. I highly recommend him, thank you so much Doc and Jenny for taking Amazing care of our babies:)

TLDR: got a bully? Don't go to DuPont Vet…read more From visit one with my rescue, we were mistreated. He was an untrained dog who needed care. I spent thousands on training. Nonethless, each visit we were treated as though my pup is something to be feared. I worked diligently to support him, providing treats and a muzzle as needed. I took the staff feedback yet I always felt like they did not care and were afraid. Feelings are not facts so here are some facts: He presented with allergy issues. I started cytopoint at $275 every 4 weeks. This totaled over $3,000. He was having paw issues. Never was he given a cytology. I continued to bring him every 4 weeks for care with no improvement. My concerns were dismissed from every staff member I encountered. I saw another vet and he was immediately tested and turns out he had staph. In his paws. Which required an extremely high dosage of antibiotics for 3 weeks and a prayer that his staph was not drug resistant He also had a significant reaction to anxiety medication for pre vet care. I describe it as doggy psychosis and detailed the scary symptoms. When I reported my concerns I was dismissed and in fact told to double the dose. In a text. From a Receptionist. No call. No concern for his well being despite me calling and asking for a call back. When I stated I would not give those meds again I was told pre vet med was not optional and I should consider a mobile or other vet. No asking how he was doing, is he getting better or offering care. I met with the hospital manager. She listened and affirmed my concerns. I appreciated her time. I checked in a few times and was told it was being investigated. More than 7 weeks after my initial meeting I was given a response via email that stated I did not share any concerns and that his staoh could have been uncontrolled allergies. There has been zero effort from corporate to rectify this, only blaming pet and owner. Yet again this team is dismissive and unprofessional. Never will I ever recommend this vet for any pet care. It is disgraceful and shameful the way I and my pet have been treated. The greatest disappointment is this vet center used to be exceptional- my previous dog had amazing care under the previous vets. Selling to a corporation has been a massive decline in quality of care and staff.

Dr. Crews was so good with my dog, Jasmine, and in treating her for an infection. She made a great…read moreimpression and so glad to have a local vet.

This Vet Hospital is a God send. Today we had to say goodbye to our 18 yr old cat Chloe due to…read moreKidney disease. They got us in same day and immediately into a room. The lead Vet assistant walked us through the entire process. Everyone including the Vet were compassionate. They allowed us to spend as much time with her as we needed to say our goodbyes. We also had her cremated with a beautiful Urn. Thank you again to the Mountain View Vet Hospital for all your kindness.

This would be NO Star if it would let me. If you value your pet to not get manhandled when they are…read moreterrified DO NOT GO here! Now to be fair my pet has been extremely traumatized in the past by vet techs doing exactly what this one did. My pet was smashed down on the table and wrapped vigorously with several towels including over her eyes and grabbed aggressively. Of course she freaked out and was able to scramble out. She was supposed to be getting a shot to help calm her. Folks, I would not allow someone to grab me the way my pet was grabbed let alone a terrified senior cat. I will NEVER go back here again. And I will tell everyone I meet for the next ten years to never go here.

Great place to leave your kitty while you're out of town. They do 3 yr rabies vaccines which save…read moremoney. I gave 4 stars only because of being a "closed" clinic, ring a bell at an outdoor window and wait to get checked in, pet owners never enter the place. For people with severe back pain or other serious health issues having that set up is not convenient. Otherwise we love the place.

We recently had a terrible experience with the Kitty Klinic in Lacey…read more When my 11 year old cat was coughing about 7 weeks ago, I took him in to be checked and due to negligence and/or incompetence and/or errors, he was seriously misdiagnosed with asthma and was given prednisolone which most likely worsened his underlying condition. When I called them after 3 weeks because his cough wasn't improving, they said it could just take some time and recommended that I increase the prednisolone. We took him to another vet and by then he was already in critical condition with full blown congestive heart failure. We had to choose within a week between subjecting him to ongoing ER visits and daily multiple medications or euthanasia. We knew he would not do well in the ER, so we made the agonizing decision to euthanize him. If I had known then what I have since learned, I would have realized that the diagnosis was incorrect. How can a vet see a significant weight loss and an enlarged heart on an x-ray and make the diagnosis of Asthma?? A cough, weight loss and an enlarged heart are all common symptoms of CHF. They did not suggest an echocardiogram or any other tests or follow up care. We will never know what the outcome would have been if the correct diagnosis had been made initially, but it really couldn't have been worse. Because I couldn't be in the room with him, they couldn't ask me questions about his behavior, eating habits, or anything else that could have assisted with a diagnosis. Cats hide pain very well. How could they possibly get all the information they needed from the cat? In retrospect it seems unconscionable to me that they will not allow any communication with the owner while they are examining our pets. The only communication you can have with the vet is when she calls you. I have to assume that they are hiding something and do not want us to see what is going on behind their closed door. If you need care for your cats, take them somewhere else.

Thankful to Nico for servicing my baby, she went in a "white crusty dog" and came out like a…read moreperfect lil angel baby cloud, we will definitely be back!

They're friendly, very gentle and sweet to our dogs, reasonably priced, and responsive to questions…read moreand scheduling requests. We've tried quite a few other local groomers, but were disappointed in one aspect or another. We'll keep going back to Always Pawsabilities.

We have been going to Companion since it opened. All the personell there are knowledgeable,…read moreprofessional and compassionate. Our 2 cats, Tuck 17 yrs and Sparky 12 yrs love it too!

We have come to this place 3 or 4 times and won't be returning. I really tried to give them a shot…read more I wish I knew the name of the tech that's so nice because this review doesn't reflect her at all. She was the only kind person there. Our 1st visit was about 2 years ago, I made new patient apts for our 2 pups to get the whole sha bang, we just moved to be area and they were very close to our home. The front desk staff was horrible. EVERY. SINGLE. TIME. Rude. Didn't acknowledge my presence when walking in at any of our apts. I had to literally walk up and say hello.. no greeting. No good morning. Just take a seat. Ok. Our first appointment the boys got there wellness checks, 2nd shots, they 1st visit stuff. No problem. We were told we should return in a few months to have them neutered, I advised we felt waiting till they were a year would be more appropriate for their development. Vets dismissed my feelings on that, said it was the standard time frame. Ok. The tech came back into give me the estimate for care, again she was SO nice. But she told me I had to pay the past due balance on the account. I said what balance? I paid the $40 deposit they required for scheduling a new patient visit. X2 since I have 2 pets. She said no it looks like it's from a previous visit. I was obviously confused because it was my first visit. I explained that to her and she went to go speak to the front desk about it. I get it, mistakes happen, but when I went to pay my actual balance witch was right about $560(estimate) the same front desk lady who I'm sorry just seems to really hate her job was all annoyed that I questioned the bill. I made sure to check that the "past due balance" was removed. Then she was rude that I didn't have my actual care credit card and just the info on my phone. She literally ripped the phone out of my hand. I thought maybe she's just having a bad day. And left it at that. A few month go by and I needed to take one of the boys in for a tummy ache, same front desk lady put me on hold for 10 plus minutes, hung up and I had to call back, no Oh I'm sorry or anything. I just needed to make a standard apt, I said anytime on Thursday or Friday. I wasn't being picky or rude. She says YA I KNOW. Ok The last apt we had was the worst, I had to bring in my boys at the same time, stressful for me. One of them almost choked himself a few minutes before our apt so I was really upset. He was fine got his head stuck in the gate of the kennel. Anyway I came in solo and checked in. Said I have both boys out in the car is there anyway I can have a tech help me bring them in. They were fine but there was a full house of big dogs in the waiting area, no place to sit or stand. And I didn't want to try and wrangle my anxious boy with my I love everything dog at the same time. I arrived early we had time. The front desk lady was so nasty. Same lady each time. "Well I'll have to ask" ok that's fine. I literally said if they can't it's not a problem would just be helpful. The very nice tech ended up coming to help me and there's wasn't any issue. Front desk can make or break a practice and after multiple times of just being met with rudeness and just the bare minimum we won't be coming back. Compassion goes a long way and I try to remember that, but you reach' a point when you say OK this person just is unpleasant.