Did 4 hours of call work for them. Pretty much were scamming seniors. They never paid me.read more

From the owner: Natural Organic Health, Skin & Hair Care Productsread more

Wow can't believe the low reviews on this place. Recently visited to get some of my supplements I…read moretake in pill form for vacation and they seem to have the best price and variety. Note the website seems to be a couple dollars cheaper than in store for the particular supplement I needed. Though you'll need to spend a minimum to get free shipping so I just drove over and picked up. It was seamless though I didn't really explore downstairs. I was in and out. I haven't really did the price comparison that closely compare to Costco where I get my regular supplements from but I appreciate that Healthy planet carries the brands my naturopath recommended and types of supplements that I wouldn't be able to get at Costco or Ambrosia. They have a membership and the points don't expire, you can easily sign up with your number at check out.

Awful customer service. I tried to return something at a store for $15, not a big purchase, and…read morethey denied it. They said I have to call customer service first to get authorization. The fact that I emailed customer service but they didn't answer me and to this day still haven't is my problem. The floor manager Melissa was rude at Bathurst ant Sheppard location. After the incident my husband and I agreed we would never buy anything else from them.

The worst power tripping store manager YASMAN and worst customer service you can find at this…read moreHealthy Planet Yonge & Dundas location. We shop at this location numerous times and never have problems when it comes to price matching online sale price vs in-store price. I came today and bought items here that were on sale online and when I was paying for my purchases, the cashier/store manager YASMAN said that she can't give me the online price. I told her that I shop at this store all the time and they always match the online price. This is the first time it happened that they didn't honor the online price so in the end I still paid for the regular price. Later on I realized that I should just buy it online coz it's much cheaper. Since I'm still shopping and in the vicinity, I returned back to the store and return the items I have bought. Now here's another kicker - the same cashier/store manager is saying that she can only give me a store credit since one of the item's plastic seal was broken. I told her that it was sold like that to me and I just bought it from her. And it's not even like more than 2 hrs since I left their store. Yasman the store manager was so rude, unprofessional and not helpful. She was adamant that it was the store policy and she has to issue a store credit if the item seal was broken. I told her then you shouldn't be selling back to customer items with broken seal. When I went to back to check, I saw some item on the shelf (see photo) which doesn't have the plastic seal and still being sold by this store. So BUYERS BEWARE: make sure that you check that you're not buying a broken item seal otherwise when you decide to get a refund you will not get your money back but will instead be issued a store credit. This unpleasant and negative experience cemented the fact that I will not patronize going forward this business and all Healthy Planet location!

I like the range of natural products they carry. If you watch for their specials, you can get as…read moregood a deal as at any other health food store. The location is central, walkable from TMU station. Take a look at their offerings and you may be pleasantly surprised.

Friendly, knowledgeable owner. Lots of stuff in this tiny shop. Reasonable prices. Parking…read moreavailable!

Great selection at really reasonable prices - my favourite health food store in Toronto!read more

Dear Dr. Vohra, I…read morecan't believe how rude you were over the phone today. I just called about your Vegetable Glycerine. My question was "Is it food grade?" and without trying to answer you decided that you didn't want to sell to me. Telling me "I'm a wholesaler I have 4 gallons of Glycerine and I'm keeping it for a wholesale customer". I develop alcoholic and non-alcoholic beverages and buy in quantities larger than 4 gallons but you'll never get my business because you couldn't answer the simple question. "Is it Food grade?" SLG

If you want to be treated with respect, make your purchases elsewhere…read more It was the most unprofessional, unbelievable shocking behavior I have ever encountered. This wasn't an "off" day for her, this is who she is ... she is very obviously emotionally (and most likely mentally) unstable.  I have been ordering bulk herbs from Premier Herbal for several years now. Dr. Kay Vohra (is who you will be dealing with if you purchase from this company) has always had a sharp, unfriendly and ill-tempered personality. I have worked hard over the years to look past this (no judgement - not everyone has a friendly disposition in life) I always tried to deal with her as little as possible and merrily go about the rest of my day. And that worked fine, UNTIL I moved across the country. She knew I moved, she had all my updated information sent to her in an email - that she acknowledged.  So when she made the mistake of sending my order to my old address, (things like this can happen - I get that) but when she told me that it was my fault, that it was my responsibility to have double checked with her that she labeled the shipment correctly - I was left stunned. She outright blamed me for her mistake and could not see how the error was hers. She went even further by demanding (oh yes, demanded) that it was my responsibility to have double checked with her that she labeled my shipment correctly.  Not only did she NOT help in tracking down the shipment (I was left on my own to track it down), she ignored any further attempts on my part to contact her, to coordinate a solution with her over this debacle - both via email and phone.  Refusing to correct her error, she left me and the other person who now had my order, to figure things out on our own. In the end, I had to pay an additional 25% of my overall order cost (cheapest option available, but still expensive) in shipping due to her error, to get it to me from the east coast to the west. I eventually did get her on the phone, way after the fact, but all she did was yell at me. Literally.   She came through the phone so loud that other people could hear her yelling at me, going on about how the whole situation was my fault (again, how am I even remotely responsible for putting the wrong address on the shipment? She is a small business so she does all the shipping/receiving there - no idea how she can believe this is my error). I was completely unable to say anything during that last "communication" - not for lack of trying. Anytime I tried to interrupt her tirade of yelling and literal screaming, she only got louder and more belligerent towards me.  I will openly admit it was hurtful to be treated like this. I felt utterly attacked. And especially after the THOUSANDS of DOLLARS  that I have spent with her company. All she had to say was "Here is a new shipping label, I'll send it to the person who has your large order, and we'll get it sorted."   It all could have been handled so much better on her part. I can clearly see that she needs professional help for her behavioral issues. I truly hope she gets the support she needs. If you have read this far, please take my words seriously: If you want to be treated with respect, make your purchases elsewhere. She is unprofessional, rude and unstable.

I quickly picked up Shampoo and Aloe gel, both very reasonably priced. Everything I need, they…read morecarry. Thank God for a good health food store in the area. The lady is very nice. Go check it out

Great experience! The shopkeeper was polite and knowledgeable and I found my product right away, at…read morea reasonable price. Yes, I would definitely go again

I have been a regular customer of Qi for many years...mainly because they are local and convenient…read more We probably spend over $1000 a month. They have never been that friendly, not big on customer service. It's a bit like they are doing you a favour yo help you find something...and their prices are higher than most. Today we had a dispute over $10 . Really, they were rude and rigid, holding up their position. UNBELIEVABLE. My advise, GO ELSEWHERE. You'll get better prices with better service and nicer people These folks just want your money! Dr. Joe ( pissed off)

Their prices are excellent. Their device is also very good.and so is the. I Highly recommend this…read morestore.