Took my car in to to get serviced and the mechanic told me that the issue was the rack and pinion told him to go ahead and replace it if it was the issue came back 4 hours later and was told that my car was still having issues mechanic told me that he couldn't find the parts and that I would have to come back another day to get my car serviced as I was leaving the lot my airbag light was on and my horn wasn't working I told the mechanic and he acknowledged come Monday morning no one called so I called in the afternoon to ask what was going on the lady that picked up was not informed of what was going on and gave me attitude and I told her I don't need your attitude I need my car fixed and she just kept rambling on cursing at me hanging up on me and being very unprofessional my wife even called back and someone in the background told her that they could handle it referring to fighting she says that she's the owner very sad unprofessional and uneducated and Automotive she told me that the issue that I have with my airbag light and my steering wheel has nothing to do with the rack and pinion but little does she know that the steering column connects with the rack and pinion so you need to disconnect the steering column to the rack and pinion to remove the rack and pinion I know what I'm talking about because I went to school for Automotives she's very unprofessional and needs to get educated in the automotive industry my wife took it back on Wednesday and showed the pictures that another mechanic showed us and the mechanics at the shop acknowledged that it was their fault my wife went into the office and explained to the owner and she still denied a service knowing that it's a huge safety issue that my bet airbag light is on and my horn isn't working and my steering wheel drifts left and right and my car still makes a noise the mechanic that inspected it also told me that they did not connect the steering column correctly and did not put the clamp on the CV boot correctly they put it in the middle so that's why it keeps making a popping noise worst experience ever would never take my car here ever again if you're smart do not take it there because the owner is uneducated in the automotive industry walk away do not waste your money here now my wife is driving a vehicle that is not safe and I have two children in the car every day I pray that God that nothing happens to my family and hopefully one day that this lady can get educated and have a little compassion for people that just spent $700 to get their car fixed and their car is still messed up read more

Olympic Tires - Clamp that goes to the CV boot not put on correctly - Auto Repair Near Me - Chula Vista, California

Had a flat tire fixed here, they used my tools that come with the truck to drop and put back the tire that goes underneath the bed of the truck. According to the technician that changed the flat, he put the tools on the side of the bed instead of inside the bed and says he informed me, however I was on the phone while I was there so I know for a fact that he didn't get my attention to mention anything to me about it. I called them the next day and explained the situation as they were closing while I was there and Miranda (the girl who works the front desk agreed after watching the video that it was their fault, that they never should've put it there regardless of if they told me or not. She told me they would replace it and I could come by and pick it up anytime. I went in today to pick it up, however even though Miranda remembers the entire situation (admits to remembering), she told me that 1) it's been too long and 2) I have to talk to the manager or now we regardless of what she said prior. She had the nastiest little attitude the whole time and ended the conversation by telling me to fuck off when I asked her her name. Stay away from this shady ass company, I'll be willing to bet that the manager/owner whoever doesn't call me and I'm stuck replacing my lost property myself. read more

Terrible experience. They scratched the paint off my rims and had to argue for about 15 minutes till they agreed to fix it. My rim was "fixed" the next day. When I went back to pick it up it looks like they used a regular sharpie to cover up where they had scratched it. Looks nothing like the factory paint the rims came with. On top of that they somehow managed to gash a big chunk of paint out of the center of my rim. I have yet to hear anything on that matter. read more

Olympic Tires - Paint missing off my rim - Auto Repair Near Me - Chula Vista, California

The front ladies were both rude and unprofessional, I went here to get my brake lines replaced due to a small hole causing leakage. The main mechanic said it happened because whoever replaced the brakes didn't do it properly, the thing is I came here to get my brakes replaced. Once I brought up the fact that I came here to get my brake changed they became hostile. They expected that I was going to ask for the part to be replaced for free which wasn't the case, but due to the fact that the hole came to be because of their work I was expecting to discuss what resolution we can come to. The lady basically chased me and my wife out the store and gave me my keys and then told me to "never come back here". She didn't give me a chance to explain or even discuss the issue at all, but rather she told me to get out without paying. After that whole issue, I get a phone call from the other front lady who helped us telling me that "what I was doing wasn't right." I didn't ask to not pay, so what exactly was I doing wrong? During the phone call she threatened to call the police because she had my address on file and basically made me pay over the phone because if I didn't "it was going to come out of her pocket." I enjoyed their service while it lasted but will never go back nor recommend them. If you want to be hassled and yelled at come here. read more

The best tire place in the southbay. Good affordable prices and was in and out quick. Definitely recommend it to family and friends

The worst customer service by the female manager, if you can call her that! My vehicle was taken in by my oldest son to get new tires. All because he has always gone there and the service guys are great. I had told him to take my vehicle to Evans Tires. Not only did he have an unreal wait , over two hours. But then was told he could not pay with a debit card. So he went to the bank to get cash. When he got back, this manager told him he was quoted the wrong price! She gives him a higher quote and when he tells her he knows he can get a better price elsewhere. She tells him that he won't get a better price anywhere else! He calls Evans Tires. Her original price was for 3 tires. Evans quoted a lower price for all four tires with a replacement guarantee! My son tells her he is going to Evans instead, and since this person is so professional she shouts "Go Ahead!"Wow! They just lost our business FOREVER! read more

Went to go buy a used tires I know I'm taking a risk but for the them to sell me a messed up tire instead of telling me it would only last like 3 days was messed up never will I return here horrible service and I was there for a while and they were taking in everybody but me they had me wait for a long time read more

Fast, honest, and no BS. Tony was exceptional, even his mother in law was very nice and courteous. Both mechanics on hand were very professional. Will recommend them. Plus they are a mom n pop shop. read more

Good job flipping my tires. I came here because Hernandez tire pro would not do it as part of their services to new tire purchasers maintenance requirements. read more

I'm happy !! They are so kindness!!!! I came there late .. But, they changed oil and tires. I can back to LA because of them !!! Thank you !!!!!!!!!!!! You should come this shop!!! I recommend this shop !!!!! read more

The free alignment option on here is false. You have to purchase tires there, false info people. Shop is a no-go.

I dont write a lot of reviews but I'm truly pissed. I went and got 4 new tires yesterday,which supposedly comes with alignment and balancing. Paid $452. Left and hopped on the freeway heading to get my son. Hit 65 mph and my car starts shaking violently. So I cant be late to pick up my kid I tell myself to go back today and get this issue fixed. Waited for 45 min and this lady comes and says "lady your car is ready". I go grab my car and hit the freeway and yet again my car starts shaking violently. Mind you my car did not have these issues before getting the new tires. Now there is no way I'm going back a third time for shitty service. Now $52 later and Midas is fixing an issue that shouldn't have been an issue in the first place. I really dont think the mechanics know what they are really doing and I'm now wondering if they are even certified mechanics. Pissed is an understatement and it makes me think they could give two shits about your safety. I would not reccomend this place to anyone and I will be contacting the BBB. read more

I called at 5:45 if they'd be able to see me last minute to check my tires for air. By the time I arrived it was 6:09 and they had already closed at 6pm. Yet, Rosa and Jesus waited for me and checked all of my tires! They were so helpful and kind, loved their service here! Will definitely be coming back again! read more

This place receives a well deserved 5 stars. I've been to several other tire repair shops around this part of town, and these guys are the best. Great, genuine customer service, great work, very reasonable prices, and you leave with peace of mind in your choice in business. read more

The family here is amazing. I love their customer service each time i visit. Please see them for honest and affordable service on your car.

do not go here !!!! manager is horrible ,rude and mechanics dont take responsibility for the work they guarantee - manager asks for information they should have in their own records - but says they dont hold records -they go off your (customers )receipts only - hmmmmmm ok -no mechanic notes?? just a receipt with total paid says it all - asked to speak to somone else and nope - they took a message to give to the "owner" its been over 2 weeks and no call !!! called back and was told they will take another message and hung up on me -they did work on our car and didn't put it back together correctly leading to a tow truck a $659 dollar bill for the same work they performed incorrectly -I just thank god the car wasn't traveling on the freeway at a fast speed- I repeat do not go here !!! mechanics are not even certified,they dont speak english (at least they act like they dont) !!! and you cant speak to anyone other then a lazy ,rude no good"manager" who says shell have the owner call you back once he "pops in" but instead has a mechanic call you , not even the mechanic who worked on your car -a clueless person to the entire situation. do not go here waist of money -but above all your safety is not important to them !!! and according to them the owner is never around so you wont get a return call . read more

I went in to get my tires rotated and aligned. They got the job done quickly and efficiently. However, my low tire pressure light came in and I called and they told me to bring it back the next day. So I did and they didn't know what to do, so I YouTube'd how to recalibrate your car because they were not competent enough to help alleviate the issue. It may be cheaper, but it is not worth having to go back to fix an issue that should only take one day not several days. read more

Awesome job...in and out in less than an hour. 4 new tires at an affordable price and free alignment. I will be going here for all my tire needs from now on read more

Love this place got the best service got a $10 discount and drove out with two fairly semi new tires good job guys!!!!!

Normally pretty busy, but the service is always great. Best place to go with a reservation for sure. Solid people!

Great spot for your tires to be replace and they're open on Sunday. For a use tire cost me total $40 bucks well worth it.

These guys are the most honest around. I had a flat that needed fixing. I knew my tires were close to needing replacement. They informed me that i had 30% left and it was still safe to fix! They did not try to sell me but said when I am ready, to give them a call. They will have my business forever! Thank You Olympic Tires! read more

Great job Olympic tire and auto alignment. From beginning to end. Very helpful and very professional. I truly recommend this place for alignments. read more

All I gotta say is service is quick & courteous, went in for a tire change, & they gave me a great price with balance/install. Had me in & out in about 15mins, chrck them out for your needs. They'll be getting my business again. Oh yeah, for my lowered people, they're alignment machine takes us in as well. Hard to find a place that can do that. read more

This place is unprofessional. They said they close at 8pm but they were driving off and had everything closed by 7:45. I told them I had called to let them know I was on my way. They said to make it by 8 (which I did) and the employees said they didn't care... that they were leaving. Such jerks!!! I would keep away from this place. read more

Just recently went to get the ABS checked on my car the mechanic was very friendly and honest about the situation. I got my tires rotated as well. Customer service from the mechanic was great and I was very satisfied with the service. read more

During my visit for an oil change I was quoted $70 which I thought was a fair price and that's what I pay at the dealership. Upon completion I paid and left. I traveled about a block and my low oils engine light came on. So I turned around and let the service guy check it out. I watched him put another quart of oil in and check the dip stick. So I figured everything was OK and I got back into my car and noticed that the low oil engine light was still on. He said that I just had to drive it around a little and it would turn off. He said " the oil is good". So I left and drove my car about 5 miles and was very concerned that the Low oil check engine light was still on. This has never happened to me before. So I stopped at the nearest gas station and check the dip stick and low and behold NO FRICKIN OIL showing on the dip stick. Very concerned!!! I added 2 quarts of oil which barely showed up on the dip stick and took my car back. I let the store manager know what happened and showed her the receipt that I had paid for 2 extra quarts. I told her that the service guy check the dip stick and said that it was good. He came walking out and said that he added 5 quarts originally and one extra. So I checked the manual for my car and it said that I needed 9.1 oil for my car. She said that she did not quote me out for 9.1. She said that she had checked her book and said that her book must be old. Huh!!! I said. Your service guy let me leave knowing that I did not have enough oil in my car and that it could've caused further damage to my vehicle. I told her that I think she should at least pay for the 2 quarts that I purchased. She gave me a bunch of attitude saying that she's not going do that. I just felt for $23 (The cost of 2 quarts of oil) she lost a loyal customer. Just a note that I had my front brakes done there at the same time. So I spent a total of $270. For $23 I'll never go back. It wasn't even about the money. It's about the principle. I spent most of my day there dealing with them and there crappy service. I don't recommend anybody to go through the same thing. Who does that!!! read more

Olympic tires was very fast friendly and they have good deals. In and out in 30 mins. Awesome service! Definitely coming back. Rosa in the front was very helpful and kind. I highly recommend. read more

My back tires were bald so I called around. It was a sunday which ment only a few places were open. I ended up getting the best quote here and took my car right away. It was 4pm and they showed me the tires before putting them on which only took 15 mins!! The price was right and so was their timing. Great guys definitely come here if you want a good deal on tires read more

Woke up to a flat tire on Easter morning. This was one of the few places open. Prompt courteous service and excellent price for my flat tire repair. read more

These people will ripped you off. worst customer service and with attitudes. Don't go there

Great shop ... great prices .....it was easy no hassle .... They even offered a loaner car so I could run a quick errand. You don't find to many places likes this anymore . read more

Had a flat on a Sunday and a little worried about finding someplace open. The first place I found on Yelp was closed. Glad I went to Olympic instead. Super fast and inexpensive. They are on my speed dial now. read more

Came in to get 2 tires changed . Both on the left side . Was shown the tires I would be buying used . They start many other cars before they can even finish one . took 30 minutes to even start on my car . And after waiting for almost 2 hours , I was told the tires don't fit . Completely waste of time . read more

Tony was awesome! Needed new breaks/rotors, shocks and tires. Tony gave me a really good deal for all the repairs. I found my new go to shop that's for sure. Top notch! Thx Tony and the other mechanics! read more

Came by at 5pm and they had just closed but still helped us fix our flat! Awesome customer service!

I experienced the WORST customer service in my life. The lady is so unprofessional and very rude with customers. I dropped my car off to get two front tires replaced. It was two mechanics working on my car so I gave each mechanic a $10 tip. When I paid for the tires my change back was $20 but the lady gave me $40 without knowing so I went into their office to give the office their $20 back and the lady didn't know she gave me extra and thanked me for being honest. Her name is Rosa and she is so sweet and treats customers the way the should be treated. After that, I left and came back about an hour later and crank my car up and my tire pressure light was on, Tire pressure monitor system was on, ABS light was on, brake light was on, and my MPH meter wasn't working. To top it off my car wouldn't drive right it felt like my car was trying to control how I drive rather than me control the way the car drive. I called the next day to explain what is going on...a lady picks up the phone but this time it's another lady working who responded over the phone and said "that sounds like an electric problem what do you want us to do about it" very rudely. I responded to say "I have newer car and none of these lights were ever on my car until after I got my tires done. Her response "that's like me going to go get a smoke and my oil light doesn't pass and I asked them to pass me" remind you this is the worker (named Jessie) from there I was a little confused. I then told her I will just bring my car down because something isn't right with my car. Once I get there she then tells me "well my sister told me you only bought one tire not two" "I then said to confirm I bought two tires" she responded "well that's what happens when you buy used tires...if you would of bought 4 new tires it would of came with a free wheel alignment" I then told her "I always buy used tires and it shouldn't make all these lights come on and my car shouldn't be driving like this and my two front tires that you guys put on has air of 52 on both front tires and it's not suppose to be that high" they then took air out of my tires and put the two front ones of 40. After leaving, I had the same problem. I took my car to three different tire shops and every tire shop said the same thing. They told me who ever did you two front tires gave you the wrong tires and these tires are two times smaller than your back tires. My tires looked like donuts! So I called the original shop back (Olympic Tires) same lady answers (Jessie). I say "Hi, it's me calling back because there is just something not right with my car and different tire shops have said you guys gave me two times smaller tires than what my car suppose to have". She responds and says "Well you bought used tires doesn't come with warranty....." and hung up on me. I couldn't even take my car on the freeway! I drove back to the shop once again....I then told her "whether I had warranty or not by law you have to follow your contract and cannot put a customer life in danger" she was very rude and aggressive and angry and told me there not fixing it and so on. I told her I have already contacted police department and was told to speak with her owner and if she gets aggressive an officer will have to come down because by law they cannot put me and my toddler and unborn child in danger whether we have warranty or not. She then proceed to throw her hands saying "whatever I don't care I don't care about them you police caller. You police! Your the police". She had been very unprofessional the whole time so I was left with no choice but to ask to speak with her owner she then starts walking days towards me with her hands out "I'm the owner! I'm the owner and What what what you going to do you policer" and this point she is all the way in my face outside right by my car back me up. It is COVID-19 and I'm pregnant and my daughter could see all this going on. she couldn't stop following me harassing me in the parking lot after the man said he was sorry it was his fault it was a mistake and started to fix on my car. I told her to please stop following me around. Once the man lifted my car to fix the tires she started to walk fast towards me again! With her arms out screaming "happy now! You happy now! You happy huh huh" I didn't know what she thought she was going to do nor do I know so I was on hold with the police department because she is very aggressive and seems like she wants to hit me. Thank god for my mother! She drove into their parking and got there in time by hearing the worker (Jessie) over the phone. She called me multiple b***** and I called her a selfish bitch not caring how you put customers in danger. This isn't the field she needs to be working in. That was a very distressed moment for me. No customer should ever have to experience anything like that. Very unprofessional read more

I have never been in this type of scenario before, and I have got tires serviced before so many times, but never thought it would happen to me, I went in for tire replacement and at first the guy did everything got it finished and said that I did not need a new balance on the new tires which off the bat thought it was weird but ok he works with tires everyday for a living, so sure enough paid and asked for a receipt but they said they did not have one because it was to early and the office person was not there, ok so I left and my car was super shaky and thought it was not normal so I went back to the tire shop and told them I had so much shaky so they balanced my tires and shaky went away, had confidence everything was good, but about 3-4 hours later my car felt a little wobbly on the rear and swirved a little thought it was because of the rain, NO it was not the rain I heard a big crack noise on the rear and my car started swirving and good lucky thing I was going up a hill and not down a hill or at normal speed, took my car to the dealer thinking it was a problem with the suspension or something, but the service advisor called me and asked me if anyone had worked on my wheels, because my wheel studs where loose and where not torqued. I called the tire shop and asked them to consider my case and luckily nothing happened to me but it could had been worse, the girl I spoke with laughed a couple times because she said it seemed unbelieveable because she said in her whole time working there she had never heard something like my case happening, which I thought was the worst customer service ever. I just would not want this to happen to anyone else and something like this is definitely not a joke or something that should not be raken serious. BEWARE read more

I took some time to write a review because I don't usually write them, so it took me a while to figured what was happening with my account. However, after my experience with Olympic and its guys, I had to. I got there desperate, since my car didn't have any brakes. It was a Saturday about 4 pm, and most auto repair shops had already closed for the weekend. I didn't have to tell them that I had an appointment with one of my child's specialists early on Monday and that I really needed the car to get there for them to be understanding and really nice. They were professional and explained to me the condition of my brakes, gave me options without any pressure, and in fact they had very reasonable prices for the services they offered. My car's brakes are excellent even almost 3 months after they. Being a mom with a limited budget, I really appreciate that they were conscious and honest. I will definitely take my car with them for other mechanical works. read more

Great service, great prices, and great people hands down. They definitely look out for your best interest and recommend services that require attention but aren't pushy at all. Made my experience comfortable and the staff did not slack at all! read more