Came in today just for a tire patch. From the beginning, the cashier/receptionist had a short…read moreattitude. I asked if they carried used tires, and she directed me to the guy performing the patch. When I asked again about newtires, she responded shortly, almost annoyed, asking what kind. I'm not walking into BF Goodrich, and it's not like I'm an SME on tires, so I just told her to forget about my inquiry. I was planning to return to purchase new or used tires, but I couldn't because I had to bring my daughter since she only has a permit. If this is the face of your business, I would reconsider the training or hiring of someone with customer service skills, because it was non-existent.

I was surprised Sunday a.m. with a slow leak coming from my car's tire. Discount tire was closed,…read morePep Boys put me on a ridiculously long hold, and so I did some Googling and came across this place. They had availability the same day and I brought my car in. Turns out it was a nail in my tire, a simple $25 fix. As a woman, I appreciate coming to a tire place and not feel scammed. Also, the check in process was super easy and efficient. I will absolutely return and make this my place of choice for anything tires from this point on.

I recommend Magic Tire Shop, go here for your tires. Returning customer; I lost count of how many…read moretimes I've gotten tires here, a minimum of three times for over a decade with different vehicles. --Zero inconveniences. I also believe these are the same consistent people, I feel I recognize them. Before I would call and get a quote, this time I contacted Magic Tire through Yelp. They're always patient & exercise brevity, they were fast with messaging. I didn't go for the budget or used as usual, they sourced premium tires for me that I asked for and they didn't have. I'm pedantic, I always get quotes from a few shops to learn what's reasonable and I'm curious. Magic Tire is consistently the best deal. I'm a 'my-first-offer-is-my-best-offer' sort, I haven't even bothered to haggle because their first quote is sharply competitive and I respect their time. I couldn't buy the tires independently and have a shop install them for me for cheaper. I pulled the figures and did the math; tire price, taxes, installation, etc. Today's visit was perfect, as it has been everytime I've gone, they were all the positive adjectives about their service. They have the best quote, multiple-technician fast installation, and the tires meet expectations. --In the time it took you to read this review, you could've had a quote by now. Bring cash.

Great place. Service was quick and pricing was fair. I would come back again for my other vehicles.read more

I blew out my tire and needed a replacement. I drove in expecting to need to wait around for a…read morewhile but I was in and out within 15 minutes. The used tire they replaced it with was very affordable ($65) and there were no hidden fees! Professional, fast, easy, and a good value. Thank you guys!!!!!

Amazing service No wait for service…read moreHad the tires I needed at great price, very friendly and only took about 20 mins for 4 new tires for a Hyundai Kona EV 2023. Definitely give them your tire business.

I went to this location on Broadway in Chula vista after looking for a while. I visited a few tire…read moreplaces in Chula Vista and was getting disappointed and frustrated until I found this place. I was surprised of the professionalism of the staff in general and the way a young man who took care of me (unfortunately, no name tag). After asking many questions regarding the tires I wanted, he was very patience answering all. Originally, I was going to buy only two tires but end up buying all 4. The service was excellent as well as the ambient. I will definitely recommend this place. Two Big Thumbs Up!

Over the past few years, we have made some amazing connections within the discount tire company,…read moreand their service in the stores has remained unbeatable. I was lucky enough that I got to meet Joe the manager and took phenomenal care of my vehicle and helping find a great new set of tires for my vehicle. The staff is very communicative. They are very informative and making an appointment is a breeze online. They even offer tracking your greeted quickly when you go in there's literally nothing more. I can ask for from such an important purchase. Thank you Joe and team see you in 5,000 miles for my rotation

Wheel Depot - Chula Vista…read more Got quotes from over 10 shops, and Wheel Depot had the best price by far. Great service, honest work, and everything is backed by a warranty. Smooth experience from start to finish--highly recommend. Thanks Alex.

I had to go through my insurance company to get my car repaired, and Enrique was extremely helpful…read morethroughout the process. He was patient while working with the insurance company and made sure they had all the information they needed to move everything along. I really appreciate his assistance and professionalism in helping get everything taken care of in a timely manner. I would definitely recommend this shop. Thank you, Enrique!

Gotta say I've been really impressed by the team over there at Big Brand Tire & Service, and…read morethey're definitely worthy of recommending them to family, friends and loved ones. For the second time in fairly recent memory - Zach did my intake, and he was exceptional. Truly. Friendly, knowledgeable, informative and professional - with spot-on recognition of the issues and how to promptly resolve them. I came away very impressed - thinking to myself - whoa, this is how it should be done. These guys are efficient and pros at what they do. This is my first write-up for a tire, alignment and brake service outfit [and I don't break out too many write-ups good or bad] --- but this one made a strong impression after my last two visits and Big Brand definitely deserves all 5 stars plus a highly favorable write-up/review. It's never great to blow a tire or have your brakes needs a little TLC, but these guys really know what they're doing and are light years ahead of the competition. Of all the choices, BB is clearly the top dawg and stands above the pack. Big thanks to BB overall plus to Zach, Luis and the guys at the shop for looking out for my rig - I sincerely appreciate it!

This place used to be Courtney Tire, which we had been going to for decades. We went there for the…read moregreat customer service and their reasonable prices. Despite the name change things haven't changed. With the people or the prices. The lobby looks a lot different but it seems to me this was a good transition for them cause now they do other stuff like transmission flush and other "non break and tire" services. Great working with these people and some of the OG guys too!

Jay came to my house to repair a flat tire. Friendly, efficient, on-time, on-estimate. Everything…read moregreat!

Excellent communication, a kind person, a well done job, and has a very cool mobile setup. His…read moreenergy was positive and very "let's get this done!" I would definitely recommend Janitzio and his TireTech company :) Thank you!

Brought another car in for an alignment today. Just want to say muchos gracias to Danny and Cesar…read morefor getting me in and out today. Great service with a smile. If you need tires, an alignment, or work done to your vehicle, go to Super Tires in Chula Vista.

The guys were very nice, recommend things and warned me about possible issues with my upgrades…read more Very professional, curdious. They knew exactly what tires i came for.. i really had a great experience and it was pleasant. Highly recommended

This branch is superb! First, I yelped about tires, it gave…read moreme several options to choose, but the top most option Yelp gave me was this Discount Tires branch. Read their reviews, clicked their website, searched for the tires I needed. And of course the tires I needed must fit my budget. There were several branded tires that were offering discounts, huge discount. I signed in to get my $80 discount on Yokohama tires that were already on sale. Nevertheless, I called this branch; and the person I spoke to was very polite and helpful. I asked for a quote and asked if I can get the $80 discount being offered by Yokohama. He gave me the $80 discount on my 4 Yokohama tires, plus an extra Military/Veteran discount. Carlos (the rep that I spoke to over the phone) asked me if I want to get an appointment, and I agreed; so he gave me an appointment. Anyway, we just walked in on the same day I spoke to Carlos in to this branch, got in line, and when it was our turn (approximately 7 minutes in line) I told the guy (Saul is his name) that I already made an appointment and I have a record of the tires I needed, and of course the quoted discount amount Carlos gave me. He retrieved my record. The staff in this store are very helpful, polite, friendly, and most of all very transparent and honest. We only waited for a total of 40 minutes (walked-in) and our vehicle is all ready with new sets of tires. There are nearby stores where you can window shop while waiting. I'm recommending this branch 100%. Oh by the way, thank you much Yelp for your guidance in obtaining what I needed; you are simply the best!

This was by far the worst customer service experience I've ever had…read more For over 3 months, Discount Tire kept calling me, claiming I never paid for my TPMS sensors and that I still owed them money. The manager, Samuel, was rude from the beginning and even told me I had "got free sensors." After telling me he wouldn't contact me again about the issue, he turned around and charged my card $1,756 without telling me. After going back and forth with Samuel he kept insisting the charge was correct and that I hadn't been double charged. When I said I was going to call corporate, Samuel got defensive and told me corporate wouldn't help because "only I can give you your money back." He also claimed the charge on my account was just a hold and that my original invoice from March had never actually been completed. After getting nowhere Samuel, I told them I was prepared to take them to small claims court over the $1,756 If the issue wasnt resolved. 3 days later, a different employee called me and admitted I was right the whole time. They found that my card had in fact been charged twice and told me I'd be getting a refund within five business days. After more than three months of phone calls, arguing, and being told I was wrong, they finally admitted their mistake. An apology would go a long way but I doubt I will hear from them again If you decide to do business here, I'd recommend keeping a close eye on your bank statements. And if you've been a customer before, I'd also suggest asking them to remove any credit or debit cards they still have saved on file. I definitely won't be coming back.

These guys are great! Super personable and easy process…read more In and out in a short time for an oil change excellent service. From.juan Anne Frank.

Service as requested and gave an extra mile to try to have it done within the same two hours of…read moreappointment. Really effective guys for a really affordable price. CARGO VAN / MERCEDES SPRINTER WORK