I am writing to share my feedback regarding the outstanding service I received from Zachary today. He arrived on time, quickly assessed and fixed the issue, and provided a fair price. I was very impressed by his professionalism throughout the process. read more

After my experience, I did more online research and noticed a pattern of similar complaints affecting people who are especially vulnerable, including elderly homeowners and single mothers. That is why I am posting this. I strongly recommend taking the time to hire local instead of using broker style services. Facebook is a great place to start when searching for reputable local technicians with real community references. If you are going through something similar and want a second set of eyes on a quote or help finding a local option, reach out to me. I refuse to stay quiet while scammers prey on people in a vulnerable position. This felt like a scam from start to finish, from the person who scheduled my appointment to the technician who showed up. Technician (License Plate: D39485H) : * Extremely late arrival. - My appointment window was 12:30 PM-2:00 PM. The technician arrived at 4:12 PM. I had to call the company at 1:30 PM and again at 2:00 PM just to confirm whether anyone was still coming. * No acknowledgment or apology. - No explanation. No accountability. * Unprofessional behavior. - He kept AirPods in with music playing the entire time. * Poor communication. - He was vague and unclear until I refused the quote. Only then did the tone shift. * Ignored my request for a final quote before work. - I explicitly asked for a finalized quote before anything started. He ignored that. * Began work without approval. - While I stepped away briefly, he started removing the garage door springs without my consent, a known pressure tactic because once parts are removed, you feel forced to proceed. * Property damage and attempted cover-up. - He damaged my wall with a ladder and tried to hide it. This was caught on my Ring camera. * Lied about his identity and role. - He told me his name was "Adam Adam" and claimed the manager was "Abraham." He also claimed they were the owners of Olympus Garage Door Repair, which directly contradicts what the call center later admitted: Olympus operates as a broker that dispatches technicians who may not even be licensed or certified. * Inflated quote. - They quoted me $900 even though the average cost in my ZIP code is around $450. Call Center Experience : * Took about 20 calls to address the wall damage. * No consistent process or documentation. - Every call felt like starting over. I repeatedly had to explain the entire situation, despite being told they had "taken everything down." * No respect for time or follow-through. - They promised callbacks within 15-20 minutes and did not follow through. When I called again due to their lack of response, they acted like I was "wasting their time." * Rude, passive-aggressive, and dismissive. - Instead of resolving the issue, multiple associates talked down to me and tried to act smart rather than helpful. What a legitimate company looks like (for comparison) : I hired another company to complete the job and they did a great job. They charged me $350, clearly explained what needed to be done, and took the time to show me a straightforward cost breakdown. The difference in professionalism and pricing was night and day. Final warning: Do NOT let this company touch your property without a written, finalized quote and explicit approval. Document everything. Based on my experience, I strongly recommend avoiding Olympus Garage Door Repair. read more

we had a professional company come out and inspect the work Olmpus did (change door opener) unsafe spring installation and incorrect Chinese springs that cost $50.00 at Home Depot and charged $900.00 each the opener was bent and about to fall and the rail was not the right support for the door very dangerous and could of killed someome all in all had to replace all the work with another opener Olympus ripped us off... sad people are like this they charged $4200.00 it will take us 2 years to pay off this rip off read more

Wow is all I can say, 1700 to replace springs. They know they have you and we were really taken advantage of by this company. Do your research and call around. Do not give them your business. read more

Serious price inflation and over charging due to scam and intimidation tactics. They left our door with a major support taken off. Steer clear of them. read more

DEFINITELY A RIP OFF!!! They quoted us $1600 for springs on our garage door. My son's friend had his done for 1/2 the price. Con artists with an attitude!! read more

This company is totally a rip-off. They are not licensed in Oregon, no CCB#, so there is no recourse with AG office. AVOID THEM! I backed into my garage door and it would not open. Called them and this guy, Raz Tam, shows up, unmarked car, no signage. He fixed the problem by pushing it back unto place, it was only slightly bent. The door then opened perfectly. OK so far but then he proceeds to take bolts off, claim the door was rotten, needed replaced. Huge expense. I told him to put the bolts back on, which he did very reluctantly, and the door resumed normal operation. Bill was $450 for 15-20 minutes of work. I contacted the office later who just kept referring me back to Mr. Tam who was rude and uncooperative. This happened in Dec 2025 and as of today April 2026 my door is working perfectly fine. No replacement needed. read more

Run from these people! It's not a repair service it's a switchboard for a bunch of Ind contractors. If you have a problem nothing will be done. Lot's of talk, lot's of promises. NO ONE will give you a name. A customer "service" man hung up on me! TWICE! Finally a "manager" said the techs that had been out the first time had to be the ones to fix it. I asked for their names and she said "we won't know who the next available repairman would be." I asked her how will they know if it's the same guys as last time then? She ignored that and said they would call (the next day) 30 minutes before they came out, said thank you and hung up. They have not called as of 2 days later. read more

Make appointments and not show up. Make up holidays to explain why the tech never show up.

Olympus Gate Repair & Garage Door is a SCAM I had a really disappointing experience with this company. I called them on a Friday and set up an appointment for Sunday morning between 8 to 10 AM. Unfortunately, they never showed up or called that Sunday. I decided not to reschedule after that no-show. Then on Monday, they began calling me repeatedly starting at 7:30 in the morning, telling me a technician was on the way for a Monday appointment I never actually agreed to. When I explained no one was home and that I had never rescheduled, I hoped that would be the end of it. However, today, which is Wednesday, they called me again at 7:30 in the morning. I received about 15 calls, voicemails, and texts from different numbers saying a technician would be arriving that morning--once again, completely unscheduled. At this point, it felt like harassment. They were extremely disorganized and unprofessional, and I absolutely would not recommend them to anyone. In fact, I even noticed that every time I visited their website, the contact phone number kept changing, which only added to the feeling that this might be a scam. Overall, it was a really negative experience. read more

Technician came out to fix 2 garage door openers and we were quoted a price. Tech barely made 1 door work twice and it shortly stopped working, he was not able to repair either one. Tech then tried to bully my wife into paying entire quote. I finally ended up paying half quote to get him to leave our driveway. He barely spoke English, was afraid of our dogs due to his religion and had zero respect for my wife. He "showed" us how to open it manually, which we had been doing already. When closing 1 garage door manually, he had difficulty. I went and looked and cable had been moved off pulley so garage door doesn't even function now. He made things worse! DO NOT HIRE THIS COMPANY!!!!​ read more

This is a scam company. They will come to your house, quote you a reasonable amount for the most likely issue (spring fix, battery), typically $100-$200. Then they will do the work (often badly), and then present you with a bill for thousands. My elderly father was presented with a $3400+ bill and intimidated into paying it. It's elderly abuse. The owner is Eliran Shay Ben Ami "Ben", based in San Diego and Sunnyvale. Associates are ALEXANDER TCHOUBIKIN, Ohad "Oz" Zafrani, Yacov Debasc. They are all Israeli. There is an entire subreddit dedicated to their scam, and they use a variety of business names to mask their fraud: https://www.reddit.com/r/GarageDoorFraudsters/ read more

Olympus Garage Door - Fraudulent invoice - Garage Door Services Near Me - Media, Pennsylvania

The technician can't tell the exact charge unless he dismantle the broken spring of my garage door. When I call their number and ask how much they charge to replace broken spring of the garage door, the lady told me that the technician needs to see to estimate the cost. But the tech can't calculate without working on it. He charge me $760. read more

Top panel on my garage door came off. Maintenance & service 350.00. He put on new roller. He adjusted left side of spring, but didn't check tension of the door afterwards. Sprayed rollers bit have been told only should spray hinges. Then he recommend a new operator should be installed. Nothing wrong it. Company out to gouge customers.​ read more

They guys are the worst company I've ever had to deal with. They came out drove though my neighbors grass and tore there grass up and damaged my garage door and left with out it working and left bolts all over the drive way. Then expected to be payed. When they never finished the job and ruin the yard and garage door ! read more

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This place is a ripoff. Just like another person wrote. They will jack up your prices and every part they can sell you they will!! Don't trust them. Shame on me for not getting a quote from another company. read more

I called for an estimate. They said they had to see it to give me a quote to fix my garage door. Of course, I get that. I let them into my garage so they could inspect the door. I went back inside (I work from home, and continued to work). I go back outside about a half hour later, and my whole garage door was taken down. I saw, holy moly. How much is this going to cost? "So far, it's going to be $1200." I said I just want it put back the same way they found it...and then they said that would be $800. Ridiculous. I don't know anything about anything related to this. So I got upset and called the office. They claimed I authorized the work. I said NOPE. I called for a quote. I told the techs to get me a quote. I am ok with an inspection fee but they went to pound town and took everything apart. They need to put it together as if they never came. Long story short, i figured I was better spending an additional $400 and have it working right. I ok'd the work at that point. When they were done, I was handed a bill for a little over $2800. That's $1600 above the quote! Scam scam scam scam read more

Excessive prices, complete dishonesty, lied about lifetime warranty springs , total crook

These guys replaced my spring with a spring that won't hold the door up. I've called 6 times and they assure me a manager will call but I've been ghosted. I'm going to sue. read more

we had a whole garage door opener system replaced. the service tech girl was awesome. we paid extra money for their top warranty plan. that was less than a year ago. in March the door stopped working. we found it came off track the chain part. I called on a Sunday got a guy to answer. said they'd be right out after he talked about a service charge & they'd give an estimate.i mentioned then if the service plan we bought & he immediately said ill have my service manager call you back. It's been 2 months & no one has called. My husband actually was able to fix it himself & im going to copy my receipt and ask for a refund on the service plan because we just gave them money for nothing. I don't recommend this company. read more

The Olympus company in Columbia, TN, tried to get my 92-year-old dad to give them a credit card number rather than cashing his check by telling him the check did not go through the bank. There were ample funds in the bank account to cover the check. I called the company. The receptionist said "Marcus" was handling it and all was well. I asked for Marcus's last name. The receptionist said she could not tell me that. I held for Marcus who never came to the phone. Highly suspicious behavior. We would never recommend this company. read more

Do not use this company ! Came to check out the damage on our garage door. Charged $105 as a down payment. Total charge quoted was $500. Peeled out of our driveway. Called to say we weren't going to use him and asked for our payment back. He said it was a consultation fee and started being very combative. Then hung up on us! TOTAL SCAMMER! read more

had garage door replaced through them and after a few months the chain became loose and fell off. I called for service and they and i would get a call back in an hour. This did not happen. I've since been calling them twice a day for 5 days and they always reply that i will get a callback within an hour. That never happens. They are nice and polite on the phone can't get a technician to call me back for servicee. When i requested to original work to be done, they got the technician here in a few hours (and collected $$$$). When you request follow-on service, its crickets. read more

I am completely appalled. They came out to give an estimate and ended up charging my daughter $4000 to replace springs. I am looking to contact the news. Springs cost $300. This was a complete scam and I am disgusted. The technician only gave my daughter a verbal quote and was pressuring her. read more

Called for repair because I needed same day service. Paid the bill in cash & was charged a credit card fee anyway that they won't refund. Have called at least 7 times & sent 2 emails. They don't call back. Company has to be desperate to rip customers off $42 at a time. Recommend DO NOT USE THIS COMPANY read more

I am very disappointed with the service from this business. They hire questionable subcontractors to their work. I had springs and drums installed, but they failed within the 10 month. Despite the 'guaranteed replacement' promise, I have been unable to reach anyone. I've tried calling from multiple numbers and have reached the point where my calls are being blocked. They do not honor their warranties. Stay away. read more

Scammers!!! Predatory business practices. A normal spring replacement should only cost between $400-$700.

Stay away from this company. I just had an altercation with a "service representative" of the business who came to give a free estimate. He tried to strong-arm me into having him do the work immediately at a cost far too expensive. He said "You are wasting my time" when I said I would need to think about it. I let him know I would not be bullied and he kept trying. Interesting that they need MY money and then pull this crap. I love taking business away from crooks! SO FUN!!! read more

I could kick myself for not reading reviews first. Stay away from this company!!! They will charge 5 X more of what a part is worth. They will show up right away, but they will rip you off!!! Like one other reviewer wrote, this is basically an answering service for a bunch of scammers in different states. And forget about speaking with someone to try and resolve anything. They will transfer you around to 8 people and nothing will ever happen. Orange Park, FL read more

0 stars Olympus is nothing more than an answering service for scammers, and I am sure the people answering the phone receive a commission for their calls. Chances are they will send a "repair man" of Israeli descent to your home driving a rental vehicle, possibly from another state. The repair person will not have any paperwork indicating he is from "Olympus." He will replace your parts, whether your need them replaced or not, not fix the real problem, and charge you thousands. They prey upon people who are in emergency situations. read more

DO NOT RECOMMEND! They charged tax for the wrong state, and charged $600 for a $150 part. They also said we needed new pulleys because they weren't up to code. Our house is only 5 years old and we checked with a state inspector who said that was not true. Service for a 45 minute job was $650. The garage door now makes a horrible clunk when opening. They will not call us back now so we can get that fixed. The tech came in started taking it all apart and then showed us the price... kind of stuck at that point. Had to file a grievance with our credit card. read more

I made a huge mistake. I intended to call Olympia Overhead Doors whom I have worked with before and had excellent results, but instead I inadvertently called Olympus Garage Door. Similar name. Legitimate mistake. HUGE MISTAKE!!! From the moment the guy arrived, he tried to high-pressure me into buying things I had no need of. He gave me different options ranging from $5,400 to $7,800. I am 76 years old and in a wheelchair and I was pretty sure he was taking advantage of me so I called my contractor friend across the street. Turns out, it was one bolt that sheered off and needed to be replaced. Bottom line, for one bolt and one nut and ten minutes of work, I was charged $625. I was told they would email a receipt to me which they never did. I called three times in the following week asking for it and they never returned my calls. The BBB tells me they are based out of Arizona and have a reputation for scamming people. I will close this review by cutting and pasting some info I learned from Ai about their business practices: Reviews for "Olympus Garage Door Repair" are overwhelmingly negative, with numerous complaints on the Better Business Bureau and Yelp websites alleging unprofessional behavior, scams, and high-pressure sales tactics. Complaints highlight issues such as misrepresenting their location, using subcontractors with unmarked vehicles, leaving jobs unfinished, taking excessive deposits, overcharging, and failing to return calls. Based on these reviews, it is advisable to avoid "Olympus Garage Door Repair". read more

STAY AS FAR AWAY FROM THIS PLACE AS POSSIBLE. If you do contract them make sure you take a look at the springs they install. This guy replaced my broken one with an old spring and charged my landlord $305 and when contacted about it I kept getting the run around. My husband used to work on garage doors and he was out of town I needed my car out otherwise I would've waited. Waste of money and worthless employees read more

ABSOLUTELY HORRIBLE!! Stay away from these scammers. They charged me $1,500 for two springs and "labor costs" that ended up breaking my garage. I had to call them back TWO MORE TIMES, and when they eventually came they blamed me! They were unprofessional, rude, and just a joke to deal with. Stay away!! read more

The service I received was exceptionally unsatisfactory. The technician's work was incomplete, leaving my garage door inoperable despite my payment of $1100. The technician's communication skills were limited, and their demeanor was unprofessional and rude. read more

Our repairman, Solomon, showed up ready to go to work the same day. He quickly evaluated our problem. He was very polite and knowledgeable. He knew exactly what was needed. He explained all to us and is especially polite and great with seniors. We are so happy with our door working exactly as it should. Having the five year warranty on the door opener and parts is very reassuring! Thank you for an awesome job! read more

We had this company come to our house in Miami, FL. They changed the price after we approved the labor, to over 1k. (The repair should have been in the $2-500 range, even after hours). The repair was done incorrectly (which they acknowledged). They repaired it again, also incorrectly (they failed to properly adjust the spring tension and reprogram the computer associated with the motor). Then they recommended an unnecessary repair for another 1k. If you want a good and honest company in the Miami area, call Brito. We have no relationship with them except that they came out and corrected the Olympus repair. read more

STAY AWAY FROM Olympus Garage Door and Gate Repair (https://olympusgaragedoorrepair.com) On March 31, 2025, around 6:00 PM, I contacted this company to install a garage screen door and submitted a deposit of $1,350.00 via a one-page payment link sent to me by email. This link contained no terms or conditions of sale. The next morning on April 1, 2025, at 8:15 AM, approximately 14 hours later I called the guy I dealt with and cancel the order. I immediately contacted Capital One which temporarily refunded my deposit. However, this was later reversed after Olympus submitted a false five-page document to the bank, which included fabricated terms and conditions created after the fact. One of the claims in this document was: "I completed my job professionally to the customer's satisfaction." This is entirely false. No work was performed. As mentioned, I canceled the order well before any service was rendered. When I followed up with Capital One they informed me that they would not pursue the refund unless I could provide proof that the company accepted the cancellation. They advised me to contact Olympus directly to resolve the issue. Unfortunately, Olympus Garage Door and Gate Repair has refused to issue a refund, claiming they no longer have the funds and that the bank retains the money. When I requested a business address, I was told they "work remotely" and do not have a physical location. Additionally, I noticed they appear to change their phone number on their website two to three times per day, They use an answering service and they will not provide an email address stating they will have a supervisor call me back, they never do. This experience has been extremely frustrating and unethical. I urge others to be cautious when dealing with this business. read more

paid 425 for cable replacement 2 months later cables broke. company does nothing but give a runaround that a technician will call but never does even after repeat callbacks. Have asked to speak to a supervisor who also never calls. Horrible company and service. Stay away they are money stealing crooks!! read more

Stay far away from this company. They recently went to an elderly friends house and charged EIGHT HUNDRED DOLLARS to put a wheel back on the track. The service "technician" then had the audacity to demand a tip and insisted it should be at least $100. There were no parts changed and he didn't even lube any of the door parts. $800 and he was on his way within a half an hour. read more