Stay away from this company. Came out for a broken spring. It was a holiday weekend and expected to have to pay a little more but they way overcharged. One week later door came off tracks. Called a reputable local repair shop. They came out and found that Olympus had installed the wrong size pulleys for the door. read more

This is not a legitimate company. They did a terrible job and they did not honor the warranty. They don't keep their scheduled appointments, rarely answer the phone, and they are extremely unprofessional. I ended up having to go with another company to fix the work performed by this company. Do NOT use this company. If you do, you'll regret it. read more

This service is just all around bad and expensive. From scheduling to the end result was a bad experience. And the garage door opener is still not working. I had to call another repair company. Avoid this company! read more

I had total new install, they rushed through this job. They left holes where trim was removed and not replaced. Light fixture covers were in the garbage, nuts bolts and screws all over driveway and floor, gap on the left side of door. Bolt and screw used to secure opener is crooked, so not tightened down securely. Had them come back out, they did install the light covers. They replaced the broken trim over the hole on the left. Still no trim on the right, their idea of fixing the gap was to use cardboard attached with duct tape WTF. I have total buyer remorse using this company. I have zero confidence in the integrity with which this install was handled. I am completely frustrated with the lack of professionalism with which disorder was handled. ** I was not available when they left after install, my convalescing husband was here and was unable to properly assess. read more

This place is a scam. They send out independent contractors who extort what ever they think they can get from you. $650 for a 20 minute repair read more

NEVER use Olympus Garage Doors and Gate Repair! They are a company that charges outrageous prices and I wished I had read their online reviews prior to hiring them. I just got a brand new tenant in my rental house and he contacted me in a panic that neither the key pad nor the remote control would open the garage door. I did a quick Google search online and Olympus came up so I gave them a call. They sent out a subcontractor and he installed a new key pad, keyed in a new code and gave my tenant a new remote. If I didn't live out of state I would have easily done this myself, the subcontractor even admitted to me it only took him 15 min to complete the job. Despite the job being an incredibly easy one and taking no more than 15 min to complete the total charge was $350!! On Amazon you can purchase the remote they used for $20 and the key pad for $35. Given I confirmed the labor only took 15 min and even if I factored in driving time and gas money they still overcharged me upwards of 60+%! I pushed back on the subcontractor and tried calling the business main line but they wouldn't budge. Total ripoff. Do yourself a favor and use an honest local business who doesn't rip people off. read more

Predatory Business Practices...outrageous quotes for inferior products. When I called to discuss my dissatisfaction with the quote, the garage door opener itself, and all associated installation features/questions, I received no response. That was after 7 calls for resolution. Stay away from these people. The are con artists. read more

They are scammers! Replaced parts that didn't need replacing for twice as much as Green Valley Garage Doors.

They fixed my door and it fell apart within a week. I can't even get a technician out to fix it again! Bad customer service.

Quick to respond, efficiently (1-1/2 hr) installed new springs and put the garage door back on track, but shocked us with an enormous bill of $1700. Nice worker, but a rip-off company! Get the estimate up front! Just didn't want our garage door open all night.. it went off track! read more

Very unprofessional! First they disassemble items ( and leave it that way for weeks) because their part didn't fit and must order it. poor response on phone. Hire out contracts who have unmarked trucks. They go by different names too. Wanted full amount for deposit and a "tip" and good review when job wasn't done. Left me hanging. Doesn't return calls. waiting weeks for so called "part" do I just got one same day from someone else ! AVOID AT ALL COST. MIGHT BEVA SCAM. read more

0,stars full of lies. Took things that was not there's. Poor job done. No paper work at all. No box for operener. Do not use this company. Unless you want to get scammed. Only one remote told not to call them again. Sorry I called these scanners. Never will again​ read more

Called September 19. Told a person would come at 9:30am Then Daniel called and said 10:30am. Finally he called and said he missed the highway exit. Arrive at 11:45am. Gave me a price of 1700.. I said to much for overhead garage door opener. Oh, he said you are a senior and we will reuse the old metal and yet another discount of 1200. Oh but cash 1000. I went to the bank and came back within 1 hour. It was done but not overhead brand. Also, no key pad outside. When I complained he put one in and said that he was doing me a favor.Then he went to leave and I said he needed to take the old broken one away. Daniel said he didn't have room in his unmarked pick up truck with Massachusett plates. Further some one called and he video recorded how to put in the outside key pad. The next day I left a message for Ben the supposed boss about removing the old opener. He assured me he would come and get it on 3 different occasions. The last time I called and he answered he began yelling at me and said I had to wait because they are too busy.It is now October 26 and my garage opener has no light bulb put in and the old broken one is still at my house. I am supposed to have a 15 yr warranty but this does not mean much when the job was not done completely. Ben the boss is terrible disrespectful of his customers and evil to a senior citizen. DO NOT USE!!! read more

DO NOT USE THIS COMPANY!!! I'm not sure what kind of scam these people are trying to pull but they were absolutely ridiculous and unprofessional, full of sh*t!!!! The guy showed up same day (mind you its Sunday, 3 days before xmas - weird) in a trunk with Texas plates (also weird) and gave us a quote for $1275 for parts (it was a broken spring) + $275 for labor. When we decided not to proceed, the guy would not leave, became very pushy and demanded we paid the labor fee even though he did not do anything yet! Almost had to call the cops to remove him from my porch. The "manager" was also rude and pushy and then tried to lower the total price to $380 when he realized we weren't going to proceed. This company is a joke I would be shocked if they were actually legal and licensed. read more

They are frauds don't use they do lousy work and do not stand by it want to charge you to correct their errors

On January 19th, our garage door came off the pulley. We called Olympus and they sent a repair man. He said we needed new springs as the springs were not strong enough to open the door. Even though the springs were not broken and the door had been opening perfectly. I paid $770.00 to replace the springs. 10 days later the same issue happened. Called the company, customer service was extremely rude. I then talked with the supervisor, after waiting all day the original repairman came out, He straightened the door, 10 days later same issue. The repairman gave us his direct phone number in case we had any further problems. When the door came off for the 3rd time we tried calling him. The number goes nowhere. We have since called another repair service and he said it wasn't the springs and we were ripped off. Do not call this company. They rip off seniors. read more

Stay away from them! Fraud! They don't fix anything instead they damage it even more and ask for insane amount of money!

Do not use this company they use subcontractors and they don't tell you about it they try to make you pay cash or debit and they try to charge you to service charge on top of the work when it's included very unprofessional very high price I would never use them again read more

technician is great. company is ridiculous. called to find out about warranty and they said "whatever services were provided and on the receipt - those are covered by the warranty". well, on the receipt it stated "fix off truck" which doesn't explain much. we don't mind the typo, but already know that if we ever have to call for that warranty, then we wont get the service for free. doesn't worth it. find local techs and local businesses. read more

Quick respond, Installed new tension spring. I notice they are both different size. Garage door back on track. I was surprised by the sticker price of the bill $1400 and change. When he left I inspected and noticed the Right tension spring is not locked I call the company . To send the repair person until now there is no response. Good worker but a Riff - off company. Be careful get estimate first. 7/7/24 read more

Do not recommend Olympus Garage Door for garage door repair. Unsatisfactory work and job wasn't done properly.

please beware!!! these people are scammers ! thats why they do not accept credit cards, they only accept zelle or cash , they will charge you $2000 for a $150 job ,please read this before hiring these people read more

These people are rip off artists. Don't ever call them. They charge .multiples of the price

These people need to be in handcuffs and behind bars. Fraud report filed, police contacted. In an emergency due to our door being off track and open, I contacted Olympus on Thursday, which appeared to be a local company. The Facebook reviews, I've since learned, are all fake with similar patterns... Though I thought I was dealing with an Olympus employee, I learned they'd sent someone from 317 Garage. I've since learned Olympus is based out of CA and 317 Garage out of GA. Anyway, they did unnecessary repairs at inflated prices and created a new problem with our door---a space and gap around it and at the bottom (critters will get in). The worker did leave at one point to get a part "from his suppliers," during which time I contacted Olympus, started to ask questions as I was growing suspicious, and was hung up on. When the worker returned, I told him we would not be purchasing his $1100 opener, which sells for around $200 online. This person identified himself as "Daniel Much," likely a fake name and arrived in a Tacoma truck with Iowa license plates. Appears to be middle eastern, has nose ring. Supposedly, Olympus services IL, IN, and WI. He refused to give me information pertaining to him being licensed, bonded, insured as website states. He refused to give me the work order receipt unless I gave him my ID. I refused and said I didn't want to be an identify theft victim and threatened to call the police, which prompted him to leave without my ID. The work order was written on top of someone else's copy and is partly torn. They also tried to charge me a fee to send me the credit card receipt, this on top of the 5% credit card fee I was charged since I refused to pay in cash. Nearly $3,000! Olympus has said they never heard of 317, they're the same company, etc....no straightforward answer. Supervisor Levi texted with me a bit--English is not his first language. Ironically, 317 is associated with the name Levi Osher Gal, or some combination. Fraud report filed, police contacted. read more

Charged me $375 to not fix my problem and put a hole in my garage roof recommended I buy a new garage from them really? Especially after calling company twice asking to speak to Alex supervisor to never get a returned call ??!!!! Buy a garage door from them never !!! read more

Olympus Garage Door - Hole in roof - Garage Door Services Near Me - Media, Pennsylvania

The person they sent drove there own van and then he tried to scam me. Making the price of the stuff i needed way more than it was I gave him 20 dollars and I only owed 19 so do not call this company no good big scam read more

I told this guy I couldn't go over 700. He then does over 1400 dollars worth of work? This company is insane. Hire literally anyone else.

The spring broke so my vehicles were trapped in the garage. My hubby is a disabled veteran and had a doctor appointment that afternoon. They were prompt. In fact, they were 2 hours early which was great. Only took about a half hour to replace the spring and cables. The price was outrageous. After quoting $575, I was charged 650. Now here's the strange part. I got a call early evening from a "potential spam" number and oddly answered it. It was the 'dispatcher' for the garage door folks ask8ng me what I paid. Smarta$$ me, I told him it was on the invoice, look it up or ask his tech. Or maybe look at the check. He said he didn't have an invoice. We'll dand, neither did I as bad luck would have it. The tech went out to get me a receipt and invoice and just left! read more

It is 10/6/2024 at 11:30. The technician was supposed to be here today between nine and eleven. No call no show. I called their dispatch at 9:41am and the tech was supposed to call me with an ETA. The after repairs pics and video are shown. Stay away from this company!!! I'm hiring another reputable company to fix this! Ugh! read more

Olympus Garage Door - Door is separating from the buckling at the top while closing. - Garage Door Services Near Me - Media, Pennsylvania

This company sent a guy named Marc who repeatedly lied and then gouged us for the springs and a new opener which we didn't need. Someone needs to take legal action to protect the community from this rip-off company. read more

Stay away, tech gave me 4 different prices just trying to get as much money as he could. After he exhausted me with the wheeling and dealing with high prices then giving me a senior discount the cost to replace my spring, cable and pulley it was 1400.00. Then he asked me to write a check without putting a name on the check. He said he was going to replace the bar but didn't have one so he wrote down on the invoice he will replace it for free if it goes bad within 5 years, yet he charged me for it. read more

I had this company come out because I needed service . I don't complain about price except I was at work and my teenagers were at home with my credit card, I asked the guy over the phone "I want to know the TOTAL PRICE" And he tells me $950 Turns around and charges my kids $1075 Then the owner calls and said they are really sorry this happened let him give me a refund Nope just lies Never got a refund Over charged Took advantage of kids Shame on this company I don't recommend especially if you don't wanna be cheated read more

do not use them. my garage door opener broke and we had to have a new one. we purchased a genie garage door opener at the home depot my husband was to install it but had to have surgery, so i told him no way and called olympus in avon park and asked for a quote. the same day a young man arrived told us it would be $450.00 and started the installation immediately we thought this was very expensive, any way after avout an hour or two he said he was finished and what credit card were we going to use i gave him my discover card he rang it through and i asked for a receipt, he stated that he had emailed it to me. he left very quickly and then we could not oipen it wih the key pad my husband took i off the wall to make sure it was working no it was not he had put the batteries in wrong, and then my husband loked up and he saw the back up battery just placed on toip of the unt he took care of hat and the other bit had not even been screwed down. i had asked for a receipt and a card and got neither.. my email did not have the invoice or payment receipt. i phoned olympus and asked them to send me copies of the invoice and receipt and they told me that they did not have this phone # on file and they put the phone down. i received my discover card statement and that was when i noticed they had added another $25.00 to my bill. for an already outrageouse fee they added yet another 25.000 we were not told that it was going to be an additional charge, unfortunately i have been in and out of the hospital so did not follow up immediately. i called olympus and got no where other than the phone slammed down. we are in our late 70's and early 80's and they saw us as easy targets. do niot use this company or you will be sorry, they are crooks. lynda r read more

I called and asked for a quote and the guy I spoke to Art was his name gave me a quote of $89ea for springs and $95ea for cables and a $19 service fee. Well, the guy came out and gave us another quote of $389 for springs he didn't say each! After the installation he charged us $495 ea and charged us another $189ea for labor. We called back to find out why we were charged so much and the supervisor told us it was for extension springs but Art didn't specify which springs. Art told me for our two car garage it would be $89ea for springs. The supervisor cared more about saving his own ass than to provide us with a refund. It should never have cost us $1500 to fix springs! read more

Nice young man came out after several calls. They were here 6 mos. ago, so I thought it was a related problem. Ultimately he convinced us we needed a new motor. Sold us opener with camera, which we don't need. After talking to someone on the phone when he couldn't get the camera to work, brought the price to $1200. I paid him by credit card. He left quickly, taking our old opener, which I now question why, the box from the new opener, leaving no information on it, including model number or how to program camera. Never got a receipt either. I have called the company everyday for the last week to get a receipt and information on what we bought. No one ever calls back. They are just an answering service and send random people out. We are 85 year olds who just got scammed in my opinion. STAY AWAY from this company if you want service. One star is too high. read more

I wish I had researched this company. They were there less than 10 minutes and charged $275. DO NOT USE THEM. read more

This is a terrible company. I wish I had read the reviews before I called them. They gave us one price on the phone and then jacked it way up with BS excuses and kept adding things. It took him 1/2 hour and the garage door would not close completely. He said I just do springs and would not fix it. We complained loudly and got a small discount. DO NOT TRUST THIS COMPANY. THEY ARE CROOKS!!! read more

Quoted $125 to replace a garage door cable, scheduled and when I was at work and it was just the wife was charged $625. Calling around the job should have been $99-150 at most. Definitely was scammed and based on the reviews it doesn't seem like I am the only one. Don't use this company. read more

SCAM SCAM SCAM Do not WALK away R U N !!!!!!!!!!!!! He gave me a quote and it was TWICE THAT amount !!!!!!!! LIARS and B S runs from the mouths of the people of this company. $1200.00 when he said it would be $675.00. Even that price was high. CROOKS AND LIARS !!!!!!!!!!!!!!!!!!! read more

This was hands down worst business I have ever worked with. My garage door came off track and had a programing issue. The 'technician' came in and INSTANTLY stated I needed an entire new system and quoted be $5,000 and started the process on financing. I told him this was not going to happen I just wanted a repair. He scoffed at that and then quoted me $1,000. I told him I wasn't going to spend that much and thanked him to coming out. This is when he started getting 'frustrated' and began negotiating extremely disrespectfully. We landed on $400 for 1 cable replacement and getting it back on track. This is down from first the quote of $5,000 for a new system and then $1,000 for the repairs. Total and complete scam. I shook his hand on the $400 repair. Right after we made this agreement he then stated well I will need to charge for the parts as well. So, $550. I said nope, no way. Either $400 total or we are done. He called me rude and then had an attitude. He fixed the garage and then stated we needed other work done and quoted another $250. At this point, I asked him to leave and then he left. NEVER EVER USE THIS business. read more