I'm incredibly disappointed with my experience and will never book here again. In fact, I would…read morecaution anyone looking for a new salon to think twice. I've never had design nails done before, but I'm taking my daughter to Disney and thought it would be fun to get Minnie Mouse nails. As a single mom, I can only schedule appointments while my daughter is in daycare, so I planned this as a rare "me day", my first one in almost 20 months. I booked my appointment three weeks in advance for 10:00 AM and received written confirmation stating, "See you at 10:00 AM." On the morning of my appointment, while I was dropping my daughter off at daycare 30 minutes away, the salon called and told me my appointment was actually at 9:00 AM. Despite me having confirmation that my appointment was scheduled for 10:00 AM, the response was essentially, "We called the other appointments and they can't move, so we can't do your nails. You can come sit here and we'll see if we can work you in." So because of an error on their end, I was the one who lost my appointment. As a new customer, I was apparently the easiest person to bump. What was most disappointing was not the scheduling mistake itself, mistakes happen, but the complete lack of effort to make things right. No accommodation, no attempt to prioritize me, no solution. I took time off work, arranged my entire day around this appointment, and left feeling completely dismissed. Customer service matters, especially when the business is at fault. Unfortunately, this experience ensured I won't be returning.

I have came here twice after looking for a good nail salon. I heard such great reviews about this…read moresalon and they book quick so I set up an appointment I believe a week or two in advance. My first set I got for a holiday party last me exactly 3 weeks. They looked so great and were the longest set I've had. Bao does a wonderful job. He is extremely precise, kind, friendly. Everyone in the salon is friendly and it's a very clean spot. I will absolutely be back.

I love this nail salon!! I've been to many, and the nail technician 'Meylin' does a phenomenal job…read moreon my nails! I've been getting my nails and toes done here for like 6 months. I will never go anywhere else!

I've had to visit this salon 2 times for convenience and both times have been awful. I look like I…read morehad a 5 year old has paint them. Full nail isn't painted, paint has swirls, paint is all over my skin. I've attached photos from my pedicure today. Too much money for such poor service! I haven't called to ask them to redo because I honestly just will never, ever go back. What a bummer!!! Now I have to pay for another salon to redo this properly.

I walked in this morning first thing. Upon going inside, I noticed it was clean, well lit, quiet,…read morefriendly staff and well maintained furniture and stations. When greeted, I asked for a pedicure. They took me right back to beautiful pedicure spa chairs. My technician "Trihn" was super kind, and fast. My only suggestion would be to spend a little more time on the manicure itself. I haven't had a pedicure in a year, and know I needed some cuticle clean up. She did very little. She also did an eye brow wax for me. That too was very quick. I wish she would have cleaned up my brows a little more. Additionally it seemed a little expensive, but I know everything is expensive these days. I had a basic spa $46, gel $20 extra, and eyebrow wax $13. They accept card payment, however tip is Venmo, cash, or cash app. Overall it was great, and I will definitely go back.

NOT KID FRIENDLY! Took my niece here for here first time…read moreand the tech was so rude and kept rolling her eyes every time she moved. Definitely would not recommend taking kids here!

I've been getting my nails done here for many months now and they're consistently exceptional! Bao…read moreis awesome, super talented, always does a great job. The business itself is clean & welcoming. I appreciate the wide selection of colors as well. Definitely recommend!

Came in and requested a French pedicure with a pink base. I said it numerous of times. The base was…read morecompleted and then the tech sent me on my way. However due to the time i couldnt get it fixed as i needed to leave.

Rain tends to be hit or miss for me, but generally a decent nail salon! I had Summer help me most…read morerecently and she did a wonderful job. I got a gel manicure, which she did quickly and well. I was between 2 colors and she even swatched each on a finger for me to see under the light to decide! The nail techs are always friendly and kind. The vibe is laid back and relaxing with a bright interior. I'm usually able to walk in with little to no wait, which is always nice. I would come back in the future and recommend booking with Summer!

I called for an appt, very friendly lady took my information. I arrived and was told to pick out my…read morecolor. I asked to see a menu of their pedi options. I picked the "spa" pedicure. I sat down at 2:17 to soak my feet, at 2:41 she was done. I think she gave me the basic option, there was definitely not any peppermint lotion or fancy salt scrubs. She rubbed the "cheese grater" very quickly over my soles, not sure if this was considered the callus removal? The polish did not have a base coat, it was 2 coats color 1 coat clear. While she did a beautiful job with the paint, I am not satisfied with the overall pedicure. When checking out, I told the lady I didn't receive some items on the menu. She then charged me $47 (vs $50) if I was to come back, I might just schedule the basic ($35)

I fell so embarrassed by the way this people treated me. i had a very poor experience. I have…read moreblack toenails due to my complexion, they were looking at me spoke their language and all of the employee started to laugh at my feet.

Dat Bui is my nail Tech he is the best. I get my nails and pedi done. He always has a great…read moreattitude and always accommodating. The price is always $40 for SNS which I love! This nail salon is the best because they all do excellent work compared to any other salon that i have been to. The are very nice and the place is clean and it's like really zen in there.

Awesome experience! Be sure to try out the spa pedi and ask for lenni, she's a beast with the pedi…read moregame! Pros: affordable prices, professional work and customer service. I walked in the shop and almost everyone was socializing and "chillaxing". Cons: shop is a little bit on the smaller side and the location isn't ideal .. if I didn't google this shop I probably would have just kept passing by. It looks a bit sketchy from the outside but trust me their work is good! :)

I just left Stellar nails 5 mins ago! And let me say she was so short staffed that she was doing my…read morehands while I was getting my pedi done! The purpose of doing a mani pedi is to come relax and have each done separately this was very annoying and this is on Stellar not the customers fault she is short staffed but you booking appts to Make your money. Then charged me an extra $5 to remove the clear gel polish from my fingernails, and never informed me before doing it. Secondly I was out of town tending to my deceased step dads funeral services for BD and tending To my 86 yr old mom in Chicago, so I asked if I could use my BD discount she said no, this should have been honored. I won't be back Ms Stellar and do Not attempt to send me a coupon to return. This was poor customer service at its best. Good bye and good riddance!!!! Terrible service.

I had my first visit today and it definitely won't be my last! They were kind enough to fit me in…read morefor a gel manicure and pedicure right before closing, and I never once felt rushed. My nail tech, Jjae, was absolutely amazing! She has such a warm, friendly personality, paid great attention to detail, and did a beautiful job on both my manicure and pedicure. I also had the chance to meet the owner and the other nail techs, and everyone was so welcoming and genuinely funny! From the moment I walked in, I felt like I'd been a client there for years. It's rare to find a salon with such a positive, inviting atmosphere and exceptional customer service. I highly recommend this salon, and if you book with Jjae, you're in excellent hands. I'll definitely be back!

Great new nail spot in Stafford! The location is super clean. The quality for the price is…read morereasonable. I paid $107 for a gel mani and gel pedi. Gel pedicure turned out great, gel manicure was also great, just had to make sure they got the polish close to my cuticle and edges. They did a great job shaping the nails. It was relaxing as well. Recommend you give them a shot!