This is the second time we have used this service and we will keep using them. The bus was…read moreimmaculate and our driver Dante was fabulous. We all had an amazing time!

We had a wonderful experience with Midwest for our daughter's wedding. They provided two coach…read morebuses to shuttle guests between the hotel and venue, and everything ran perfectly. The buses were clean, comfortable, and always on time, which made the evening stress-free for everyone. Mel and Amy, the coordinators we spoke with by phone, were especially helpful--friendly, knowledgeable, and very professional. Their clear communication made planning easy. We highly recommend this company for any event requiring reliable group transportation.

I definitely recommend them. My fam and I needed a ride to ohare and back for a vacation. We opted…read morefor the large black SUV and everything was great. It seems when you request black car service, the drivers know you're not in it for a conversation, and honestly that was nice. I've taken lots of limos in the past and it's usually a gab fest. We enjoyed the silence. My one suggestion would be that they send you a text, or call you, the night before to confirm your ride. I didn't receive either and ended up calling at 9pm the night before just to make sure all was good. The driver did text me exactly at our pickup time the next morning and arrived promptly for pickup at my house.

Peter is excellent, we have used American Limo Naperville for 20 plus years and have always been…read moresatisfied with all are rides.

Stayed in touch throughout our Government Shutdown delays and cancellations…read more Got us to the airport, in plenty of time, on a morning when there was a multi-mile backup on the tristate. Eddy was our driver when Lee was not available after our flight home had been delayed. He was wonderful. Every driver has been great. Love the service. Highly recommend.

We've been loyal customers of Naperville Premier Limo & Taxi for the past 3 years, and Lee has been…read moreamazing every single time. We travel quite a bit and have used him for at least 25 rides over the years, and he has consistently been incredibly reliable and always on time, even when our travel plans change or flights are delayed. He's friendly, easy to work with, and always provides excellent service. The vehicles are spotless and very comfortable. It's such a relief knowing we can count on him. Highly recommend!

My experience is probably between a 3 and a 4. I utilized this service for wedding day…read moretransportation. I discovered the company by reaching out to several vendors on Yelp. For what I was looking for, they offered the best pricing, and I assumed they would know the area as their office was close to our destinations. Over the phone for the booking, I felt like they took a lot of notes for the details/requests. I had a couple of things that did cause some frustration. 1. Multiple charges to my credit card. (They accidentally charged me for each quote instead of the final amount) It took several calls and emails to get them to refund the overcharge payment. 2. Upon booking, I was given one driver's contact information. As I was trying to organize wedding guests, I provided the original driver contact information to guests. A different driver called me the day of the event. It didn't appear that he received all of the notes for the event. As I was in the midst of being busy with wedding prep, my maid of honor took control to get everything/everyone organized . Another positive: The car we booked was the car received. The car was clean, and everyone got to/from the event safely. Driver was friendly.

We used this company Christmas Eve for a lights tour and it was AMAZING! Our driver was Robert and…read morehe mapped out the entire route, gave us an aux cord to play our music and was so nice!! It definitely exceeded our expectations!!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

For the finale family event for my parents' 50th wedding anniversary, we wanted to surprise them…read morewith a limo into Chicago for lunch and to the cathedral where they were married. After researching local companies, I decided to go with The 312 Limo, and everything was an exceptional experience. After setting up a quote online, I was able to reserve the date and put down a deposit. All the policies were clearly explained and the communication was in a very timely manner. Since the limo was a surprise for my parents, I was able to note that when making the reservation, as well as select the stops and approximate timing for the day. I received confirmation reminders prior to the reservation. When the big day arrived, I received a text from Harris letting us know that he was down the street. He wanted to be sure that he didn't arrive too early and spoil the surprise. I was able to let him know how the timing was going, and he was ready with the door open as my parents came outside. They were so surprised that it didn't really sink in until they got inside and saw how incredible everything looked. There were waters and sodas with ice for us, and Harris had set the air at the perfect temperature. The ride to lunch was so smooth. Even in horrible Lake Shore Drive traffic, Harris navigated through the turns like a pro. He opened the doors for us and we agreed to communicate when we had 10-15 minutes of lunch remaining. Although getting our bill for lunch took longer than expected, Harris was so patient and had the limo ready when we finally made it downstairs. From there, we made a quick stop for photos at the church where my parents were married and then headed back home. Harris was absolutely outstanding for the whole afternoon and made the trip flawless. I will definitely be using The 312 Limo if I ever need a ride for a special occasion in the future. My parents are still gushing about how lovely it was, and it made the end to their 50th wedding anniversary celebrations truly memorable!

I recently flew into O'Hare International Airport for a business conference in Naperville…read more I made a last minute reservation with Naperville Service Limo & I couldn't have been more pleased. The driver arrived on time in a professional matter. I was relaxed and didn't have to worry about anything. Although the drive was roughly 30 miles from O'Hare International, it felt more like 10 minutes! The owner of the company even called me to make sure I had a wonderful experience. I would recommended this company to anyone, and I will be using them again soon.

Ok, I am not the most organized person in the world. Good thing Dan came to the rescue! I wasn't…read moreexactly sure where we wanted to take pictures when I made the reservation for our wedding 11/19/2016, and he was flexible enough to let us fill that in at a later date. Then two weeks before the wedding, I realized we needed more space, and he was wonderful with helping me make an additional reservation. They were prompt at each pick up and drop off time. Came to my rescue with lots of cold bottled water (super important during a wedding as everyone seems to be dying of thirst), had plenty of beer for the wedding party to party with as we made our way to our destinations, and finally had a red carpet champagne toast that was super cool for pictures. I would definitely recommend them! They made our day fabulous. Thanks for helping us get our party started early!!

We rented a trolley from them on a busy holiday weekend and we couldn't have been happier with the…read moretrolley and service.

Always on time, always clean vehicles, always courteous drivers. Highly recommend this service! We…read moreuse them any time we go to ORD

I used them for several years with no issues. But now my husband has mobility issues and I ask them…read morenot to send a step-up vehicle. I thought they finally got it right but NOT. Won't return calls or acknowledge their error. Look elsewhere if you have mobility issues.