Quick response to my inquiry. Came late at night which I really appreciated. Thank you for saving…read morethe day for us!

I requested service to replace the broken lock on the door leading to the garage, and I decided to…read morereplace the lock on the main door as well. David arrived on time the next morning and provided up front pricing on installation of the new door locks.The price was fair and decided to have him install the locks. He finished the installation within one hour, checked the keys (decided to stick to my old keys) to ensure they worked with the new locks, and cleaned up. Thus, he did a great job. I would call him again for locksmith service.

Moshe from Rockville Lock and Key did an outstanding job replacing my old door handle and lock set…read more He is extremely skilled and knowledgeable, with great attention to detail throughout the entire process. He worked efficiently, explained everything clearly, and made sure the installation was done perfectly. After completing the job, he cleaned up thoroughly, leaving the area spotless. What truly sets Moshe apart is his professionalism and genuine care for his customers and their properties. I am extremely satisfied with his work and would not hesitate to recommend his services to anyone in need of a reliable locksmith.

Received a call from this company the CALLER quoted me an extremely high price for a simple job. I…read morementioned to him that I was looking for other options beside the one that I've been dealing with... after he told me that there really were no other options and quoted me an extremely high price, I told him well I could just buy the part and have my Handyman install it. He then got smart and said "well why are you contacting other companies". That was very nasty and uncalled for!!! I would not do business with this company ever again.

Mike came to my home. Gave me terrific feedback on what my choices were for locks. I am a first…read moretime condominium buyer and Mike helped me with what should be changed. I appreciate his prompt service, professionalism and pricing. You won't be disappointed. He is 5 star. Thanks.

Their customer service nosedived its simple. I was their loyal customer for over 15 years and no…read moremore! They did a poor job on replacing my sliding door lock and cause security issues. Called in to request to look at it. Won't come in till a week later. A week??! House can't be locked up?? Called a competitor and got it done on the same day. I was told by the competitor that the lock quality was so poorly set up. Good riddance.

Easy to communicate with and did high quality work for a unique job (affixing a lock to a communal…read morerefrigerator).

They did a great job by opening my Safe for me for 65$, when I brought it myself to their office…read more They was very fast

I needed locks changed at a rental property on a few hours' notice, and Ranaan and his wife Hanna…read morewere able to take care of it the same day. They were professional, showed up on time, and got everything done quickly without cutting corners. Communication was great throughout, and I felt confident the job was handled right. Super reliable and easy to work with--I'll definitely use them again and highly recommend them to anyone needing a dependable locksmith!

Outstanding Locksmith Service!…read more I had an incredible experience with this locksmith. He showed up on time, worked with total confidence, and changed out my locks with real expertise. What impressed me even more was how quickly he upgraded my old "dumb" door into a fully functional smart door--done in minutes, and everything worked perfectly! Professional, efficient, and clearly skilled. If you need someone who knows exactly what they're doing, this is the locksmith to call. Overall they worked with integrity and educated me on the device. Hands down- Best in town!

I have had some bad experiences with locksmiths before. But I would recommend this place. I got…read moresome keys duplicated. I appreciated the quick responses and not adding hidden fees.

They were friendly, honest, and informative. They come to you at no charge…read more I bought cheap keys on amazon, assuming it was the right one for my car. The locksmith attempted to program the key twice before informing me that it is not compatible. Luckily, he had a key made for my car with him. However, the price was similar to car dealerships. I would still choose this locksmith because of convenience and pricing (much cheaper if I had the right key bought on my own).

Otari is a straightforward and no nonsense locksmith…read more My tenant needed new keys--we wanted all the locks on one key. Otari and I communicated via email--pictures of the locks, keyslots and knobs were sent. Otari came back with a quote to rekey all the locks we wanted---a straightforward ALL IN PRICE broken down per lock. To know how each lock was being priced was important. No hidden surprise fees. He beat all the others who responded to my Yelp inquiry, including the one that someone at the local hardware store off Arlington sent me to. The job was done in less than 90 minutes--4 locks 3 doors. He had to enlarge an opening for a new lock and did that too, no extra charge. If Otari can maintain his pricing and speed (and service) he'll own Bethesda. Keep it up Otari! This is how businesses are grown. I'm rooting for you!

Very responsive and good pricing. I appreciate how friendly Otari was. I would recommend.read more

In a total bind yet again, I turned to my fellow Yelpers to find someone to change my locks--again!…read moreThe reviews led me to make the call. While a direct quote wasn't provided over the phone, I was given a clear price upon arrival. That said, after my request, I was serviced within an hour. The technician was respectful, and courteous, and recommended the best lock for my door at a great price! I highly recommend them and would absolutely contact them again if needed.

After I had a disappointing experience with a previous handyman, Hay Ams was quick to reach out and…read moreprovided locksmith services within the same day (An hour to be exact). He fixed the doors so well and at a reasonable price that they all were able to both close and lock without having to be rough with it (I never thought in my life that I would be excited to open and close a door like a kid). I will definitely keep in contact for future projects!

My tenant was locked out of the apartment so I placed a call to Liberty Lock and Security. They…read morewere able to schedule for the same day. Within 4 hours Darryl Castle arrived. He was courteous and experienced. The night before I had another company come out and after 4.5 hrs could not open the lock. Darryl opened and changed the lock in 1.5 hours! His experience is an asset to the company! The price was worth the wait until today! Competitive pricing.

I've been here twice and was super impressed with their customer service and prices;…read more The first time was to copy a non-standard size key for my storm door that none of the regular stores could do - she used a cabinet door key and assured me I could return them if they didn't work right (they worked perfectly). The second time was to copy a completely non-electric key for a 20-year old car (another place had wanted $50, then $35 each?!!), they did it for $9 each and he even tested the keys himself before I paid.

Jair was fantastic. He was immediately responsive on a Saturday, and available the very next day…read more(Sunday) for a low-urgency project. I needed help deepening the strike hole for my door. He asked for pictures of the lock and door jamb and gave me some diagnostic tests, all so he could make sure he knew what the job would entail and make sure he had the right tools. The job overall took him about 2 minutes, but he double checked everything before starting work and flagged a few items I should look out for in the future. To boot, he's a lovely guy with a very interesting background with a ton of specialized knowledge and training. I will absolutely call him for my next locksmith needs.

Jair is a great locksmith who is not only knowledgable of fixing antique locks but more importantly…read morewilling to take on challenges. My condo, like many in Bethesda, is over 60 years old. One of the door locks was already broken (to be exact: part of it was missing) when I bought the condo years ago. I asked the locksmith recommended by my realtor to come and fix it, only to be left without any follow-up and explanations, probably because he could not think of any solutions to a discontinued antique lock. That was very disappointing. Recently, I found Jair. I decided to give him a call after reading all the good reviews about him online. He responded quickly, came and inspected thouroughly, and explained to me the issue in details patiently. The most important thing is that: he was willing to figure out a solution to this difficult situation. He made an effort to source a new lock which is compatible with all the dimensions of my old lock. He also provided options for me when it came to pricing. Eventually I picked a pricier lock as I think it is worth investing. At the end, the problem was solved nicely at a reasonable price and within a short time frame. He even gave me additional advice on my door when he spotted that the door looks misaligned. I rarely write reviews, but I hope my experience can help home owners in Bethesda know who to reach out if they have similar problems.