I have been coming here for a few years. I had macular hole surgery a few years back that doctor…read morethat doctor Elman performed. I have been coming here ever since then for follow-up treatment. The staff is amazing and very friendly and courteous. The only thing is if your appointment is on Tuesday that's usually the day that Dr Elman follows up with patients that had surgery so you may not want to make your appointment on those days if you are just coming in for a regular checkup because there could be just a tad bit of a wait. Other than that I love coming here doctor Elman it's really excellent. If I had to have surgery again in my eye I would definitely trust Dr Ellen to do it.

I've been coming here to see dr. Elman for 10 years now and still am amazed how well run this…read morepractice is. Yes you do have to wait some times but I'm thankful that means if I had an urgent problem, they'd take care of me in a timely manner. . I feel like an individual there who truly matters and I couldn't recommend this place more!! The very best!!!

My daughter has been a patient here since she was 2 years old, she is almost 10. Dr. Preslan is a…read moregreat doctor, he is the BEST at what he does. His staff is very attentive to each and every single one of their patients. Do not believe the negative reviews for this doctor. They are very clear with their policy upon scheduling an appointment and remind you of it when they call to remind you of your visit a few days prior.

If you don't have a super well behaved child Do NOT waste your time going to Dr. Preslan. He told…read moremy 3 year old "to act like a grown up" because he was moving around the chair. I wasted more than a year with him because last time he wouldn't "behave" so he kept postponing my appointments and doing absolutely nothing about my son's exotropia intermittent. it has been more than a year now and the only thing he says its to keep putting drops to the eye. Im done I don't recommend him.

I've had consistently poor experiences at this office despite giving it multiple chances. While the…read morefacility itself is clean, modest, and conveniently located, the front desk staff are extremely rude and unprofessional. They regularly interrupt me while I'm speaking on the phone, use an outright disrespectful tone, and place me on hold for 10 minutes or more almost every time I call. Insurance and billing communication is a mess. No one at the front desk seems to understand insurance coverage or pricing, and I was given incorrect cost estimates for both a 6-month and 1-year supply of contacts. It took roughly seven phone calls just to get accurate information, which is completely unacceptable. To make matters worse, my last two eye exams resulted in incorrect prescriptions. I continued to see blurry even while wearing the prescribed contacts, which meant unnecessary follow-up visits and wasted time. The doctors themselves are patient and pleasant, but the front desk staff and administrative disorganization overshadow any positive aspects of this practice. I truly hope administration seriously retrains their staff on professionalism, patience, and appropriate tone when speaking with patients, because as it stands, this experience is not one I would recommend.

Great experience as a new patient. Was treated well from check in to check out. The only reason I…read moredid not give it a 5 star was it took a while to get the appointment

I came here for my eye care. I have to have cataract surgery. From the moment that I called, the…read morecustomer service has been top notch. when I arrived at the office the office staff from the front desk to the back were all so friendly and attentive. I needed to have quite a few test done before seeing the doctor as was a new patient. Everyone was very thorough and friendly .I had a lot of questions and they answered every one of them. I finally saw Dr.Rutzen he was so nice and friendly he took the time to explain all of my options and he also explained each one in detail and also the cost associated with each different option. I left the office feeling very comfortable with my decision to come here. I ended up having to go back in for an appointment with Dr. Franco she specializes with Glaucoma she was equally as nice and thorough. she explained everything and answered all of my many questions. I would definitely recommend Dr.Rutzen and team. feel very comfortable with my up coming eye surgery . I will come back and give an update after my surgery.

Did not even get to make an appointment. They are booked out for new patients for over a month…read moreeven for (what they call) retinal emergency exams. Instead they tell you to make sure you are seen today because it's an emergency and they provide you #s for other practices that are also booked out for a month? Crazy and certainly not empathetic!

When I was in the Glen Burnie office everyone I had interaction with was helpful and pleasant. I…read moresaw Dr Eaton for a issues I am having with my eyes, she seems knowledgeable and easy to talk with. I have been pleased with my in office experience. I needed to talk with Dr Eaton after I left my appt and called the office 4 times leave a message or talk with someone who is unable to answer my question so I also left messages with a actual person... Know one ever calls back and I did not get my questions answered.. I feel like when you leave you no longer exist!!!

Terrible communication…read more I had been seeing Dr. Spagnolo for years, and the practice never informed me that he left. My husband showed up for his appointment, and it was with a completely new doctor he'd never met. Now, it seems Dr. Betancourt is gone -- also ZERO communication to patients. It also appears the practice has been sold, as they are now going by the name "Horizon Eye Physicians." When a medical practice is sold, there should be a state law that patients are informed. I'm definitely in the market for a new ophthalmology practice. (No idea why my profile is showing as San Francisco, as I am in Maryland.)

The staff was pleasant, not rushed and extremely knowledgeable. The selection of eyewear was…read moreincredible! I truly have never seen such a wide variety in any other office I have visited; and I have been to quite a few.

I was very impressed with Dr. Spin and his entire staff! They really treated me well with…read moreprofessionalism, kindness, patience and care. I had no wait either! Thanks everyone!

Although my appointment was never point into the system, and mistakes happen, I was seen by another…read moreDr without the wait. Very fast and thorough. They have a seamless flow.

I've been going to these folks for almost 40 years. This last time was an emergency visit due to a…read morenasty eye infection. They graciously fit me in and got me back on track with antibiotics and eye drops. The staff is very accommodating and customer focused and the doctors are very knowledgeable & pleasant.

Doctor here has seen myself and my whole family. He did a very good job on me and my wife. We both…read morehad very standardized treatments that most people going to an eye doctor would have. He also assisted in evaluating my two youngest children. Both of them have a rare genetic disorder that is causing them to lose their vision. He was kind and gentle with them. He was also very caring and his delivery with me and my wife. After seeing several specialists after him we sought his help in getting some specialized low vision equipment for my kids. The doctor, his son and the whole staff we're very helpful and kind. I have recommended them too many people. I will continue to do so.

Dr Teles (5 stars) is professional and takes his time to make sure you have the right prescription…read more My problem is with the man who when you go in to have your glasses adjusted leaves you upfront never to be seen again. For this reason I will not under any circumstance come back. I am not sure what I did to warrant this treatment.

Excellent prompt service and the examination was very thorough., and responsive to my concerns…read moreregarding night vision & minor double vision. I have been very satisfied with my prescription and glasses. An easy place to highly recommend.

Love this location. The best eye care center I have been to by far. Easy to make an appt, you are…read moreseen on time, the staff and doctors are friendly. Exceptional service and really nice designer frames. I love the technology used for your eyes. The eye screening is top tier.