I had a great experience with Cesar and On-Time Plumbing. When I needed assistance for a leaking outdoor spigot, I called On-Time Plumbing late one afternoon because of the great Yelp reviews (which I am now adding to). The office of On-Time Plumbing answered the phone immediately, and they were able to schedule a repair for the very next day. Cesar arrived on time, quickly assessed the situation, gave me a fair price to replace the spigot, and immediately performed the repair. Cesar is knowledgeable, professional, polite, regarding, efficient, and skilled. The whole experience was smooth, easy, and successful, and I was very impressed overall by Cesar. I highly recommend him. read more

Luis was fast, efficient and courteous in replacing our frozen water valves under the bathroom sink. We had a leaky delta faucet with frozen or rusted set screws that we and Luis could not take off without destroying the faucet handle. So, Luis recommend that we replace the faucet and in the interim he replaced the frozen water valves so that we could turn off the drippy faucet. He was very quick and clean on performing the job. I would use him again. read more

I contacted On Time Plumbing for emergency service for a water heater leak on a Saturday. They responded promptly and luckily had someone who come within an hour of when I contacted them. They replaced the water heater that afternoon on the spot which was a huge help and was very good customer service. Now we have a working water heater again and avoided expensive repair issues. read more

Have had several runs with different plumbing companies. None were any good. Till I called the on time plumbing. Mary was great with scheduling and follow up. Isadore and his crew have been in my house fixing up several plumbing jobs which I needed be done for awhile. They repaired items under the house that I did not even know needed repairs. . Great job, very professional. They showed up on time every time which is also great! I am glad I found them. Will be using them going forward. I recommend them highly. Maggie... Los Altos read more

Everything was great. He unclogged the clean out valve & put everything back in place. I am sad that my sink faucets were changed & does not match with my other bathroom fixtures after it was put together. I appreciated that he was wearing a mask for his safety & the safety of his clients. He showed expertise on his work. Thank you! read more

We needed our tankless water heater replaced. The on time plumbing team took care of it in a timely manner and cheaper then the other plumbers I was in touch with. They have done a ton of work on our house and are always the first plumber I call. Thanks again! read more

I contacted On Time Plumbing on Saturday for replacing garage disposal . They came on time the next Monday afternoon and replaced the disposal within 20 mins. It is impressive to see such high efficient work, and will use them again! read more

On time plumbing came over to help fix my Dad's clogged shower. Saw the strong Yelp reviews and called Isidro. Great phone response and follow up. Explained to me what he was doing each step of the way. Appropriate tools on hand. Intelligent and logical problem solver. Friendly and genuine. Reasonably priced. 15+ years of experinece Highly Recommend! read more

Gave these guys a call after several missed appointments over several days by Northstar Plumbing. Gave them a call, made an appointment to replace our toilet and within 40 minutes they were at the house. 30 minutes later the job was done. Prompt. Reliable. Fairly priced. Thanks On Time Plumbing! read more

Overall a good experience. Had what I thought was water heater drainage issues and had my water heater replaced. It's understandable in a small condo that diagnostics are less efficient. They were able to quickly install a new water heater at a reasonable price. I noticed some more leakage and they were to come back out to do a thorough investigation to determine where the leakage was from and repiped part of the laundry room to allow for more efficient drainage and also provided some other maintenance tips. Appreciate the teams professionalism. read more

I've used them twice so far. Have been happy with their service. Responsive, fixed our problems for a reasonable price. Called them on a weekend and they came out same day. Fixed the issue for a very fair price. They will be our go to company for plumbing from now on. read more

Had a clogged toilet after a party and needed to have it unclogged. I called around various plumbers and they had a very competitive quote, and what's even better in this case is that they were able to stop by within 20 minutes of me calling them, fixed the issue promptly, and I was very happy with the price. read more

My point person for all things plumbing service at the 6 unit building i manage in Mountain View is Isidoro and I can't say enough nice things about the service from him over the years. The follow up from the tech in the field is spot on and the tenants feel well taken care. A win / win for everybody. Without asking they even send me their proof of workman comp insurance which is the sign of a well-run company. Thank you, gentleman! read more

Isidoro was very quick to respond to my yelp quote request. He asked good questions and provided a reasonable estimate. Kevin came out the next day (a Friday afternoon) and replaced my mother's leaking old water heater on the spot! I will definitely call these guys the next time we have any plumbing issue. Thank you On Time Plumbing! read more

These guys are the best! In the past few months we have had to two, separate major leaks in our deep irrigation lines. Each time, they had to dig 3 to 4 feet down to find the broken pipe, replace it, and then confirm that the repair held before filling the hole back up with dirt. They are professional, prompt, and very hard working, and they get the job done. Next time you are in need of plumbing help, look no further than On Time Plumbing. read more

Extremely well run company and very impressed with their prices and service. I've used a ton of companies and I'm pleased that I found them. From first phone call explaining my problem and looking for a quote over the phone they came through within an hour of my first speaking with Maria. Not only was their price exceptional they showed up the SAME DAY and installed the new water heater. Life saver as it was in a rental that I own and the tenant's were without hot water. Does not get better than that. I will definitely use them again if I need a plumbing solution. Based on their website they do much more than just install water heaters. read more

Mary in customer service was excellant in planning my appointment. Isidoro showed up "On Time" and did the job. 50 year old waste and overflow part broke and I could not use my shower. Thank you for the great service! read more

Fast and friendly service! Fixed a leak on our toilet and replaced a fill valve assembly. Costs were exactly as quoted and work was done the next day. Great Company!!! read more

Contacted this company to get a quote on replacing my toilets. Got the most affordable quote out of 10 plumbers. They came 20 minutes early for the job the next day and replaced my 2 toilets within a couple hours. They also put in bidets that I ordered on the toilets and helped me attach the remote to the walls. They offered good advice on flooring issues and wall issues. If I have plumbing issues, I'll be contacting them again. read more

Our washing machine drain was backing up. They fixed the problem for 175 while another plumbing company gave us a quote of 2K to change the whole drain pipe. The understand the problem well instead of just replacing things. read more

Water heater out. Called OTP. Came out within 2 hours. Heater was at the end of its life. Got it replaced. Worked FAST, and neatly. When he was done, the only way you could tell he'd been there was the new water heater. Boom. It don't get better than that. read more

On-Time Plumbing replied quickly to my request for a quote to reconfigure the drain connection for our garage utility sink. Isidoro came the same day to walk me through what needed to be done and gave me a free estimate. He was able to quickly and efficiently fix my problem for a very reasonable price. He had great communication with me throughout and came on time for both the quote and the work. Would recommend! read more

On time is right. Called at 8:00am. They arrived by 8:30. Toilet fixed in 20 minutes. Great service by good guys.

I don't trust plumbers for the most part and have a company I like, but when we had a plugged sewer line and needed someone right away, I called the company I usually work with. They got back to me, said they were too busy to come to my job, and recommended On Time Plumbing. On-time plumbing was on time, fast, didn't try to oversell me, shared all my options, got the plugged sewer fixed, and off they went. Great experience. read more

On Time Plumbing is great! They charge reasonably and are really on time. They got to the location of a problem happening with my water heater that even PG&E refused service to, and their service was exceptional. I would definitely use this service again for future related repairs. read more

Fantastic company. Impeccable service, quick follow up and really impressive work ethics. Luis was phenomenal. I would hire them again in a heartbeat and highly recommend them. read more

Contacted them for a clog in a drain pipe that was creating a backup in two showers. They came the same day, and did great work clearing the pipe. Friendly, and respectful of social distancing and COVID best practices. Would use them again. read more

Not only were they not "on time," they never showed up for our appointment! I can't speak to their services, but you have certain expectations for a company who prides itself on being on time. Not going to be a customer here. read more

The company is easy to communicate with and responsive to phone and e-mails. The lady handling the phones is excellent. Isidoro came in the morning to take measurements for my sink and review additional repairs needed. I got an e-mailed estimate at the end of the day and we scheduled a time later in week. A team of 3 came to do the job. They arrived promptly, which was important as the work required water shutoff to the building with other units.They worked quickly and efficiently, were very polite and wore masks. Sink and toilet were replaced. The shower cartridge was replaced and a new shower head installed. The job was completed faster than I expected. They did a thorough clean-up after the job was done. I'm very satisfied with their quality work and pricing. I will use them again for any future plumbing needs. read more

On Time Plumbing offer excellent service, they were flexible with my work schedule & I didn't need to take time off to accommodate a 4 hour window. They arrived on time , offered good advice & completed the job in a timely manner leaving the work area clean with everything put back in place. Would recommend them very highly! read more

They came gave a very reasonable estimate and performed the gas valve replacement, property patching drywall and everything.

Was having our Mother's Day celebration and our plumbing backed up. My Husband drove down the street as he had seen their van and asked if they could help out. Isidoro came right away and was able to snake our sewer right away which rectified the problem. Great job and quick service which enabled us to continue with our party. read more

Fast response and good work! Our hot water went cold Sunday night. Upon checking, I found that the gas pilot light was out and my attempts to relight it were unsuccessful. Monday morning we called On Time Plumbing and they were able to arrive within 1-1/2 hours. They confirmed that the pilot was not working, replaced it and relighted it. Hot water restored! Our water heater is fairly old so replacement is probably not far in the future. But for now, all is well. read more

On Time Plumbing has bailed us out on multiple occasions. This team is always friendly and helpful plus available on weekends. They're open now since plumbing is an essential service. They gave us a two-hour window on a Saturday and were at our house in the first 30 minutes. They are the only plumbers we call! read more

The absolute best knowledgeable fast would recommend him for every single plumbing job you have he saved my butt much appreciate it Saved me from the fake guys the flush fellowsThey were going to charge me double what he did and I know they would not have fixed the problem please if you ever need a plumber ontime plumbing is the one and only read more

This guys are good old on small job not on big one. do not hire them to re pluming hole house.it will be never done on time. read more

This company was so hard to get a hold of. We had a plumbing emergency and we had hoped that they could come in to fix our kitchen faucet. After multiple phone calls, we were still unable to book the appointment. The receptionist was very friendly and tried hard though. They just need more team members to provide this key service. read more

Called on a Monday morning after kitchen sink had been clogged all weekend and On Time Plumbing was the only company that was able to come same day. They came promptly and Eddie was friendly, knowledgeable, and efficient in his work. Prices were as quoted over the phone and comparable to local rates. Appreciated their response time and professionalism, would recommend their service! read more

I may have to update this review, as my situation is a little odd and the work is not yet totally complete. I called On Time this morning, spoke with Isidoro, with a plumbing emergency. He was able to come out this afternoon at 2:30. Thank heavens! I had a horrifyingly bad leak in the shower, so bad I had to shut the water off at the house. I needed quick and good service. I had already purchased a new fixture for Isidoro to use to replace the old fixture by the time he arrived. When Isidoro took off the old fixture, he said he could repair this one and my price would go down from $600 to $300. I agreed, with the understanding that the "fix" would look and work the same as the fixture had a week before the leak started. 3 hours later, while my plumbing repair worked and no more leak, the fixture looks a little bit McGyvered (not pretty), with a plastic piece showing that should be covered with a trim, and also my body sprays suddenly don't work any longer. A big bummer. However, the reason for the 5 stars is that Isidoro said that after 3 hours of work, he would not charge me at all because he can could tell I wasn't happy with the look of it and the sprays not working. He said that maybe he can find a part that covers the plastic so that it looks better. This may take a few days. Still, Isidoro gets 5 stars just for coming out quickly today (10 other plumbers I called could not do that), doing the work and offering to not charge me because I'm not completely happy. This is pride in one's work and a genuine concern for the client. He was genuinely trying to do me a favor by saving me money. What he didn't know is that I like things to look "pretty" in the end and so I was a bit disappointed. He is honest and a good man - that goes a long way in my book. I told him to please find the part and we will come to some agreement on the payment but to rest assured that he would be paid something for his time, regardless if he can make it look good and the sprays not work. Had I known that the repair wouldn't look good and not work entirely in the end, I would have opted for the new fixture, even with the added cost. But to not have 5 gallons of water gushing out every 5 minutes is truly a godsend. How stressful in this drought! I am sincerely grateful for his effort. read more

Had kitchen drained that was clogged. Called Monday and had them come out next day. They were 10 mins. early and was able to unclogged drained very reasonable time and cleaned up afterwards. Highly recommend to others! Thank you! read more