This was my first time using Plumbing Point services, and they did not disappoint! They were able to send someone out the very next day after I called. Tony S. was simply amazing -- professional, knowledgeable, compassionate, and incredibly helpful. He took his time to thoroughly solve our issues with a clogged bathtub and kitchen sink. I never felt rushed or overcharged, which I truly appreciated. I would highly recommend Plumbing Point for any plumbing needs. Thank you again, Tony S.! read more

Isn't it alway after hours when something goes wrong ? I went to leave the house and found a leak outside the house . Water just pouring out of the main pipe. I called and they were able to come and fix it same night . So thankful . Was friendly and quick . And helped me remain calm while I was a bit panicked read more

Armando came out last min to replace my leaking water heater today. Came right on time and was able to replace my WH without any issue. He's great at explaining steps and keeping me well informed. I found a great plumbing company that also provides a good customer experience. Thanks again for taking care of me today. read more

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Plumbing Point delivered on their assessment & contracted work order. We did our homework and compared 2 other plumbing services and chose Plumbing Point because of comparable cost, ability to explain the job thoroughly, and clear upfront cost analysis. Based on their initial assessment, we had to isolate where the leak was (between the street water meter to the house's wall). From there we cross-checked that they are honest. This was important because we are looking for a long-term source for future plumbing needs. Nathanael & Armando is a great team. For your 1st job with Plumbing Point, request this team to get good high-quality result. The work done was timely to not rush quality, and we didn't have to pay upfront. We paid after the job was done. This attests to their confidence. Note - during inspection, the city found another issue with Ground Wiring. Instead of using Plumbing Point to do this job, we hired another company. The work was 3/5. We had to do that to confirm the quality of Plumbing Point's work. Will attach some pictures - the soldering and stability of the pipes were excellent. Email me if you need additional details. :-) read more

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Nathanael was great to work with. He showed up ready to scope out the engagement for a piping issue under the sink and worked with us to replace a shower head. Highly recommend, great value and timely service. read more

After yet another disappointing experience with a highly ranked plumbing service, we contacted Plumbing Point. They diagnosed the issue of an aging sewage line, carefully explained the needed steps for replacement and provided a fair and reasonable quote. We contracted with Plumbing Point. On the first day a team of three polite, hard working laborers arrived and began to dig through the hard muck of adobe clay for three days to trench the line from the street to under our home. They insured their work remained safe as well as neat. The entire project to replace the sewage line for our 65 year old home took five days. Plumbing Point passed City inspectors. Our sewage line works well, and our front yard is immaculate. All remnants of the work were hauled away. It is impossible to tell that it was a construction zone. Even the decorative rock garden is clean! Plumbing Point is our choice for quality service. read more

Armando came to the house and helped us out with our plumbing issue with a potential leak from the master bathroom upstairs. He was extremely patient and explained thoroughly on the potential causes of what we thought was a leak. He showed us with a video of what he was seeing and this was extremely helpful. We are very pleased with their service and we would definitely look to Plumbing point on our future plumbing issues around the house. Their price is fair but do keep in mind that there's a service charge for them to come to your home to do a quote so do keep that in mind if you do decide to use them for your plumbing needs. read more

Natanael was referred to us by our contractor. Natanael and Armando are very professional - always on-time and Natanael even shares the ETA when he is en route. We have got multiple jobs done by them in the past year - water softener installation, gas line extension, installation of commodes etc., The quality of their work is top notch and the after work cleanup is great. Natanael also gives suggestions on what products to use for the appliances to prevent salt deposits, unclogging sinks etc., he is always reachable and friendly. But he is not inexpensive. We pay premium price for the quality of work we receive. Natanael is our go-to plumber :) Highly recommended!! read more

We had a water leak from upstair neighbor. We called at 8:50pm and they said someone will come in 2 hours. We waited and now it's 11:30 there is still no one. We called to ask for estimate and no useful information was provided. Try someone else if you have an emergency. read more

I had 2 toilets that weren't working. Armando was terrific and replaced both the same afternoon that I contacted them. I called and we had a bad connection, they tried to call me back, we finally connected via text and they were able to send Armando within 30 minutes and he replaced 2 toilets within 2 hours. I'm very happy with their service and recommend them highly. read more

Ridiculously expensive ! I was shocked to be charged a staggering $450 to run a camera from the cleanout to the mainline and inspect the drain line in the crawl space. I've never seen plumbing costs that outrageously high. I'd suggest opting for a more cost-effective local plumber with better warranty coverage. Additionally, they charged $225 to snake the drain line, which became clogged again within 30 minutes of their departure. When I asked them to revisit, they quoted another $225 to snake the same drain line they had already worked on. read more

I've used their services three times now. Water had to be shut off to the entire house. Appreciate Nathanael coming the same day and welding the leaking pipe. Pro plumber. Thanks Nathanael read more

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Pretty great! I called them in the evening looking to get a small job done same-day. I had low hopes anyone could do this on such short notice, but to my surprise, they were able to get to my place in just 25 minutes! That's impressive service right there. The technician was super friendly and a great communicator, making the whole experience stress-free. They took the time to explain what they were doing and did a good and detail oriented job, cleaning up after themselves. The plumber was also very efficient, completing the job well under an hour without any delays. Admittedly, the price was much higher than I expected, but given the level and speed of service that I received, it was acceptable. I was also given the quote before work began, which is fair. Overall, I would highly recommend this plumber to anyone looking for reliable, high-quality service. They showed up lightning fast, were excellent communicators, worked quickly, and delivered top-notch service that, while pricey, was high quality. read more

I had a whooshing noise that wouldn't stop from the crawlspace in my home. I found Plumbing Point on Yelp and decided to give them a try since they seemed responsive and honest. Nathaniel and Armando diagnosed the bad leak in my crawlspace and over three days we got all the pipes in our crawlspace replaced. Nathaniel explained that the folks who installed my pipes didn't clean the flux off properly and so the copper pipes corroded after a decade. They offer a 5-year warranty on their work and they were professional, on time, responsive (e,g. Let me know asap when two of their workers couldn't show up) and cleaned up very well daily. Will call them again if I ever get plumbing issues again (knock wood!) read more

Plumbing Point - Water Heater Installation/Repair Near Me - Santa Clara, California

Our Instant hot water dispenser in the kitchen finally broke after 10+ years and I contacted my previous plumber but they did not respond. I used Yelp to fish for a more reliable plumber and that was when Nathaniel responded within 30 mins. Reading the reviews from Yelp about him helped me determine he is who I want to work with. I understand Yelp has its own unfair reviews filtering, but the reviews are true. Nathaniel is amazing. The reason I say that is because he takes customer service to a whole new level. He is very responsive, responsible, polite, patient, honest, and genuine. Hoping everything would go smoothly, of course it did not. A part he replaced was defective. A job that seemed simple turned into a 2 week job waiting for a new part. Throughout the entire process Nathaniel was extremely responsible. He told me he will order the new part and updated me throughout the two weeks letting me know when the part will arrive and for me to schedule for his return to complete the job. At no point did I think he would not complete the job after I paid for his service. I am so thankful Nathaniel has such integrity and i will continue to work with him whenever we have any issues with our plumbing. In the near future, i will work with him with replacing our whole house water softener system as we are no longer happy with our Rayne Water system currently. read more

Plumbing Point - Nathaniel installed a new garbage disposal, new reverse osmosis system, new cold and instant hot water tank under our sink. - Water Heater Installation/Repair Near Me - Santa Clara, California

Nathan and his brother are friendly and very responsive to our call and texts. I hate to work with grumpy contractors. They always response within hours and show up next day to do the work. Being using them for the last 6 months for plumbing and gas line work. Works are done professionally and even corrected a leaky dishwasher connection for free after it was installed by someone else. They are my go to plumbers from now on. Cheers! read more

I really appreciated Natanael's services. He's a very straightforward and honest guy. Was available on very short notice to identify and diagnose a sewer issue. Also was very efficient in replacing a toilet. His prices are very reasonable and I will definitely use him again. read more

Armando and his brother do great work. Whenever I have an issue with plumbing I give them a call. They are honest, hard-working, and are flexible with their time. They always lay out all your options very clearly and steer you in the right direction. Highly recommend them for any job, big or small. read more

Garage found flooded on Sunday morning, gross leak from the water heater. Plumbing Point gave estimate to water heater replacement within 30min of me reaching out to many...one of the fastest to respond. Their estimate was most affordable and availability was immediate. Came out first thing Monday morning, 15mins earlier than expected. First heater they brought had an issue, had someone else bring a new replacement within minutes. Finished all work within 3 hours and left the worksite clean. I definitely recommended and will be calling them for all my plumbing needs. Nice work Nathanael, Armondo and team. read more

Plumbing Point - Newly installed 50gal water heater, clean work - Water Heater Installation/Repair Near Me - Santa Clara, California

Nataneal is punctual and very helpful to answer all the questions. I really like how he explains the source of the problem of leaking and showed us the parts need to replace and reason behind it highly recommend. read more

Nathanael responded immediately to my request to install two new toilets. There were two other bids on the job and his was the most reasonable. He did an amazing job, he also left the bathroom clean. There was also a problem with the bathtub draining, he fixed that as well for a very good price. You will not be disappointed with Nathanael and his crew. read more

I requested a quote on Yelp clearly indicating that I need a faucet and hot water tap system installed. I even included pictures so there would be no issue with knowing the scope of work. This guy schedules me out a few days and then on the day of he doesn't show up in the timeframe given. When I call him his excuse is that he lost my message. Then when he does actually show up he goes oh I can't install the faucet, you'll have to get someone else to do that. A true plumber can do this type of work and I was up front with all of the information so I was very disappointed. Beware with this company, especially if you get a competitive quote, they might just end up wasting your time. read more

If I could give them 10 stars I could! They responded right away to my inquiry and they were able to get out to my house in just a couple of hours. Other plumbers said they couldnt' see me for a few days and another quoted me a price that was more than double what Plumbing Point charged me. This was also on a holiday (NY eve) in the middle of a huge rainstorm. The project was more complicated then he originally expected (it was a backed up sink and then they ended up having to use the clean out) but he still honored my original quote so I added in a little extra to m payment. They saved the day! I recommend Plumbing Point to all. read more

The pipe that connected my washer and dryer combo machine clogged with a bunch of pet hair. I called Nathanael - he came and completed the work perfectly! The communication is great and the price is affordable. I really recommend his service and this company! read more

Nathanael, the owner of Plumbing Point and his brother Armando are amazingly honest, punctual, professional plumbers. I had 5 hose bibs throughout my home and a 45+ year old kitchen sink that needed to be replaced. I put out a request through Yelp for estimates. Yelp generation 9 requests with various plumbing companies. Of the 9, Plumbing Point was the only one that came out the same day and within the time window Nathanael quoted. I had three more of the nine companies schedule quotes and I ultimately chose Plumbing Point. I chose Plumbing Point because they were the fastest to act on my request, very transparent and the pricing was very affordable. Plumbing Point's communication was perfect. I received timely texts confirming the date/time when the work would be done. Armando was 5 minutes early ( that's on time in my book lol ) , explained everything he was going to do so there were no surprises, which I appreciated. He's work was perfect! I really believe I found the plumbing company for any jobs I may need in the future. I recommend Plumbing Point to everyone! Thank you Nathanael and Armando!!!! read more

Natanael and Armando were kind, reliable, and easy to communicate with. I had a water line installed from my sink to the fridge and they were able to complete it quickly read more

I reached out to Nathaniel via yelp to help with plumbing and a kitchen sink installation in our ADU. He was very prompt in responding, came-out to check the project provided a reasonable quote. He was very professional and open to taking up a project where so many other plumbing companies were so unresponsive. I would highly recommend Nathaniel for any of your plumbing needs. He is reasonable, timely & professional and ultimately did a very good job on our project. read more

Plumbing Point - kitchen sink - Water Heater Installation/Repair Near Me - Santa Clara, California

Prompt and professional service! The plumber arrived on time and quickly unclogged our drain with efficiency. Very satisfied with the results and would highly recommend their services. read more

Came on a Sunday and quickly fixed my clogged drain. Great prompt service. Recommend plumbing point and Nathaneal for their service and value . read more

I chose Plumbing Point to come to my home to diagnose the problem because they would do it for free. Plumbing Point's Natanael explained the cause of the problem clearly to me and recommended that I replace the toilet. So I hired him to replace the toilet and he did it promptly and professionally. Subsequently, I found out that the price quoted by other plumbers are all higher than his price. I would strongly recommend Plumbing Point. read more

Wonderful service, response time and attitude. This is a professional company with quality work and customer service. Thank you Nathanael and Plumbing Point Inc. You did a wonderful job with our dishwasher install and plumbing work :) read more

Quick response from Nathaniel. Quick check and augur. Price was reasonable and within other estimates.

Nathaniel was amazing. He went above and beyond. Wasn't able to fix the issue right away so investigated further and come up with an alternative solution that worked even better. Super nice guy and great communicator too. Highly recommend. read more

Very professional and reasonable rates! Highly recommend Nathaniel

I want to thank Nathaniel and his co-worker for coming out so quickly late on a rainy Friday night to service our mainline issue We called, and they arrived within 30 minutes and had our issue remedied in 15. Incredible! I would absolutely recommend and use them again for any future plumbing issues! Thank you Plumbing Point! read more

Nathaniel arrived when he said he would. He is one of the best plumbers I have ever met. We are now renters and the showers both backed up with sewage (yes, disgusting) last night. The landlord found Nathaniel and what a find he is. I cannot say enough about him. As seniors he saw we were wearing masks and he immediately offered to put a mask on and used booties thoughout his work so the floors were left clean. In this heat wave of 98 degrees he went under the house to install a vent which was never put in when the house was built and the one on the roof was not up to code. The heavy duty auger he needed would not fit through that hole. He tirelessly worked for 4 hours with his young son, always with a smile and willing to answer all of our questions. He is respectful, so nice, efficient, knowledgeable, and honest. Thanks so much Nathaniel, we will definitely be calling you again! read more

Replaced the garbage disposal. The price is reasonable and no extra charge. Everything is finished in half an hour

Very responsive and labor prices were fair. Nathanael is efficient, knowledgeable and professional. He was able to diagnose and repair a leaking kitchen faucet very quickly. read more

I had a burnt out garbage disposal and a leaky kitchen faucet in my house. A lot of vendors have responded to my request for service on yelp. Out of all the responses Nathaniel from Plumbing Point seemed to be very genuine in his approach. My work is straight replacement with new parts. Other vendor responses included "we need to come and evaluate to give you a quote" and of course there is a charge for coming over. Really!! Nathaniel was very courteous, straight forward and on time. His work is clean and perfect. I wouldn't hesitate to use his services again if needed. I would highly recommend him. read more

Nathaniel was very quick to respond to my initial request. He was available to come over within a couple of hours, and resolved our clogged drain quickly for a reasonable price. After he left, we identified a separate issue with our sink and because he was right outside our home we asked if he would check out the other issue as well. He was kind enough to diagnose the other issue and stopped by the next day to fix that as well! Highly recommended and will definitely be our go to plumber going forward! read more