Customer service is lacking I asked to throw out something and the clerk said to go outside when I'm sure there was a trash at the register so that was a bit off putting. Store is well stocked and I really like this location way better than the one closest to me so recommend it for that reason if you are looking for something. It's pretty clean, bathroom could be updated it's a little old and soap dispenser was broken. read more

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In summer of 2025 I was in line and some other costumers had a huge great Dane in the store near me. I am extremely allergic to dogs and have no idea why this massive dog was inside this store that has nothing to do with dogs. read more

Fantastic Black Friday sale. Christmas decorations 50% off! Candles, including LED candles were 40% off. My oldest daughter was saying we needed more Christmas decor. We were so impressed with all Hobby Lobby had to offer! It was even better to see how much money we saved! From exterior home decor to interior home decor, also Christmas sweaters, throw blankets and pillows. I think we are definitely set for a while! She was also excited to find a pair of Christmas-themed Snoopy pajama pants! We didn't get a cart because we didn't think we'd find or buy much. That proved to be a fail! With both our arms full of finds, another shopper asked if we didn't get a cart because we didn't want to buy very much and we all just laughed at that logic! The employees are all so helpful and friendly. We absolutely love this store! Be prepared to spend money though LOL! read more

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Stopped by to see what Christmas stuff they had left. Everything was 60% off today. Grabbed a few holiday bags, stickers, and ornaments. The service was decent today. They actually opened up multiple lines because the line to check out started getting long. The value of the items I bought today were a steal. My only negative comment is the cashier almost shorted me $10. I gave her $100 and my today was $18.10. She only gave me back $70.10. It could've been an honest mistake but the way she counted it out was what made me question if she shorted me. read more

Love Hobby Lobby and this location! First time at this location and it was a great store because it was organized, stocked and clean. I came here specially for the faux flowers. They're starting to transition to the fall decor but they still had a decent selection for the spring/summer flowers. I came on a Thursday early evening and the store was kind of empty. I didn't have to wait long for the cashier (compared to the weekend). Hobby Lobby always has sales and definitely worth it. The quality of products are good too. The faux flowers I bought here looked more realistic, bigger & fuller compared to the ones I bought online from AliExpress. read more

Hobby Lobby - Hobby Shops Near Me - Rancho Cucamonga, California

Cool things they have so many workers that put lots of things on the shelves and they have lots of sales read more

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This place is a mess! Both inside and outside in the parking lot. Maybe 2 to 3 registers open for a super busy store and they take forever! Service is slow EVERY time I've gone, which is not often. I must admit that the prices here are cheaper than the local competitor. They do however carry a ton of items from fake plants to party items and small furniture pieces. read more

After the one time I had a accident hobby lobby had some wonderful things today on clearance for great deal, but this 1 last star isn't going to happened because Debra the older lady was rude so there was a plate I wanted berried in the clearance and she's like someone just threw it there, and I'm like no that didn't happened it was to far in there to be just thrown in there, so I went to the manager and sure enough I was right it was on clearance so, I would really recommend either telling Debra to change her attitude or replace her, and as for the front end manager great job you have the greatest customer service ever read more

Big store. Parking sucks since it's a busy shopping center, and the parking aisles are narrow. But my main complaint was the bathroom. The store closes at 8:00. I heard a dad telling his wife that he had to go to Target with the kids because the bathrooms were being cleaned. This was about 6:45. I had to go also but I just waited for a bit. I went back every 15 minutes and it was still closed. About 7:30, I was about to go take a piss on their Christmas tree displays! So we just stopped shopping and went to Target to go do my business. I understand to keep a bathroom clean. But for a hour?? And the store was busy. So you know other people probably needed to use it. And the employees weren't even the restrooms. They were hanging out in the storage room. read more

Quite expensive unless you find a sale but with Joanna's closing there are t many other options.

I like this store it's okay got a good prices The customer service is relatively good.. Really don't have any complaints but really don't have anything extraordinary to say read more

Just wrap my items up in paper so they don't get scratched. Separate items that have glitter in another bag so everything else doesn't get covered in it. Have more than 2 people at the register so we don't have to wait 20 mins in line. read more

Love Hobby Lobby! Always have great selection I myself love all the cow decor. Looking for all the spring cows coming out

I love coming to Hobby Lobby, if you go on weekends or afternoons, you'll find bigger lines at the register. This Hobby Lobby is huge, it's clean and fairly organized. They have so much selection of holiday items on sale. There's so many cool decor to choose from! I can spend hours here! I love this store. Overall a great experience. read more

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Bathroom was horrible, no one is concerned with the status of the woman's restroom. Besides that, this location is awesome they no longer have the coupons available online so all of the specials are now in store. The staff is a little less social but they will help you if you ask them a question. I love that they are a Christian company and I would rather support them than Michael's. So therefore I always go to Hobby lobby because they have way better specials number one and because you're supporting a company that actually supports your beliefs. They have the cutest decorations and they have every arts and crafts supply you could possibly want!! read more

Cashier was rude and was rushing me. Her facial expressions were relentless. I love this store, however, this worker's customer service was terrible. read more

Staff was unhelpful and uninterested. Asked 4 employees where to find an item--none gave clear directions. Finally found the SKU and asked at the counter, only to be told they couldn't look it up. Terrible customer service. Won't be coming back. read more

This was literally my first and last walking into this store.. The cashier was beyond rude, spoke rude, nasty attitude.. The manager was very dismissive when I asked for an item that had two different prices, she removed the cheapest price and said,"people just go and place things," I asked the cashier if they are not going to honor the price that was stick to it, she said, "no, are you going to take it or not." I spoke to her in the same demeanor, and left. NEVER AGAIN.. read more

Nice store for everyday stuff for home decor, art, kids crafts and DYI. Big aisles full of many items, incredible selection and every week they change their 50%off sign to different areas so you want to check out this store weekly. Go online and you can also get coupons for 40%off any regular item. They are not open on Sundays Fun place to bring the kids :) Date of visit: Feb 2020 read more

Hobby Lobby - Hobby Shops Near Me - Rancho Cucamonga, California

I'm not a crafter, but I was amazed at this store and the volume of stuff they have. I was helping my mom find glue sticks for a cheaper price and I can honestly say they have a better selection of glue sticks for a much cheaper price. We were at Joann's earlier and everything was much cheaper here. Also, they had the cutest tiniest clay pots in the front right corner. I will admit I was a bit overwhelmed, but whatever you need, Hobby Lobby's got you. read more

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I'm not surprised the store is going out of business. They have 3 registers open with a line full of people. The 'manager' or someone tried to make the lines more efficient but she just made it worse. The check out process is antiquated. They don't scan barcodes so everything is manually entered. So if you're expecting items on sale, make sure the cashier didn't miss it. You can't pay by just tapping your card, you have to insert your chip card which is slower process. I like their variety and general cleanliness but the checkout process is becoming more of a hassle and it's not worth it. read more

2nd day here. I hate how a store operates with 2 registers and a full store of customers. Last time I come here. Not cool. read more

Hobby Lobby - Horrible 2nd day here and the lines are long. How do you operate a business and only have 2 cash registers open. - Hobby Shops Near Me - Rancho Cucamonga, California

Great store, always has fun seasonal items and is a relaxing place to shop. Employees are helpful and courteous. One of my favorite places to shop! read more

I have frequented 2 Hobby Lobby's, 1 by my job in West Covina, the other by my house in Rancho Cucamonga, CA. Neither store has Santa's of color. My family members out of State in Kentucky, Minnesota, and Georgia have Santa's of color. I want my kids to see Santa's that look like us! Why aren't your stores showing diversity? read more

Oh my goodness I'm in heaven! Craft and home decorating central. My eyes bug out of my head every time I come here. So much selection, so many discounts and sales, it's easy to go crazy here. This is the place to go if you want to decorate for the holidays. If your house has a theme , they probably have accents that will match it perfectly. This store has tons of easy parking. This store is organized and clean. The people that work here look happy and they are courteous. read more

Hobby Lobby - Pumpkins! - Hobby Shops Near Me - Rancho Cucamonga, California

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Love all the variety but the customer service is not the best. Here on a Saturday afternoon and only 5 registers are open with about 15 people waiting in each line. I have been waiting 20 minutes with still 5 people ahead of me! read more

I took my custom diamond painting to their custom framing department. I had always gotten my custom framing done at another craft store, but I wanted to price compare. To my delight, Hobby Lobby was almost $100 less, and they got it done for me in a week! I was on a time constraint, so I was so ecstatic when Vincent told me he could do it for me in that time. The framing was absolutely beautiful, and the family was so happy that they got to go home with their framed art. I will never custom frame anywhere else! Vincent is the BEST!! read more

Hobby Lobby - Custom framed diamond painting - Hobby Shops Near Me - Rancho Cucamonga, California

Why????? Why???? Why do I continue to come here??? I'm greeted by someone asking for my zip code because they are doing a survey about possibly opening a new store. Why?????? They can't figure out how to run this one!!!!! Seriously?!?!? Two cashiers and about 8-10 people in each line. I don't understand why this concept is so challenging. Why is it more important to be asking people about zip codes than checking them out? Why is it more important that 2 or 3 "managers" or "front end" people just wandering around than checking people out? I want to shop in person.... But coming to Hobby Lobby makes Amazon look real good. read more

The team are extremely nice! The store is fully stocked, clean and wonderful variety is selections to choose from! I thought Hobby Lobby was just for model airplanes and glue! I was so wrong !!! Best place to find EVERYTHING you need from home decor to event decor!!! And better priced than Amazon! read more

Hobby Lobby - Roman pillar - Hobby Shops Near Me - Rancho Cucamonga, California

Yes I love this story for all my decorating needs. Christmas I love the colors that are always available. My yard I love the decoration for my garden. The service is amazing and the selection is great. The prices are awesome 40% and sometimes 50% of items. Always have a clearance section. read more

I went to buy wedding favors to put together. As I was going through mini jars there were 2 boxes with broken glass. I spoke with Celeste & she went through the boxes for me. She called the manager & the manager seemed bothered as if all I was worried about was a discount. I told her I didn't care about a discount that I cared about the product I was buying. They both had no personality. As I said thank you multiple times for going through the product they didn't acknowledge me. I was handed back a box with jars that weren't broken but they still kept the broken glass in the box. I told the manager there was broken glass in the other box I needed to purchase & she didn't acknowledge or care about it. She just stayed quiet. I was so upset at their attitude I couldn't buy the product. The treatment wasn't worth me buying their products. So rude & inconsiderate. read more

I came into Hobby Lobby today and probably will not be coming back. I went in after my mom had left some items on hold for me to purchase. The associate told her that her items would be held until 7pm. When I arrived to the store at 6pm, I was told that her items couldn't be found. The customer service manager, Alex (young lady with glasses) assisted me after the cashier couldn't find the hold. Alex was SO RUDE and hardly looked for the items and simply told me that the items weren't there. I asked her why would the associate tell my mom to come before 7pm, if the items would not be here. She gave me no response and didn't even apologize for wasting my time and money to pick up something they failed to place on hold correctly. Crazy that a "customer service" manager lacks exactly what she needs to do well at her job, customer service. Definitely will be going to Upland from now on. read more

Went in today for frames and a rude elder cashier lady named Debra was so rude. I thought the frames said 50%off, which apparently they weren't. Which is totally fine but she got really defensive right away and said " No it didn't " in the rudest tone. I was like " ok i'm not lying for thinking i seen that sign" . Then she looked at me so condescending. A simple " No they arnt this week" would have sufficed without the condescending attitude and looks. I felt really uncomfortable like if she was treating me like i was scamming them. read more

My first time here. Already I am loving this store. Wow! The selections of arts/crafts are amazing. I can already feel my purse gotten a lot lighter lol!! So many items my children would love to buy. They too were mesmerized by the huge selections. My son comment, why haven't we been here before? We pass by this place all the time. It's only the first week of August, they already have Halloween and Xmas decorations on display. Makes me want to channel my inner creativity. Their fabrics selections are not huge like other fabric stores. My gosh they have plenty of quality designs, Such gorgeous patterns. For a huge store all the staff manage to maintain a well kept organized shelf. I peruse through every aisle ( oh yes I did) I was impressed. read more

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Sure you may have all the supplies for any given project, but your lack of service and the lines to check out are out if control! Hobby Lobby you gladly take all our money we at least expect you to do better. read more

I love this place I bought some sea decorations for my bathroom & my room. With the 50% off was a good deal. Spend over $200 w/my two trips. I had to go back for more items. This is my favorite store. Will be returning here in the future. read more

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Loved loved loved this place! This is a dangerous place for me! Way cheaper then Michaels n alot more decor stuff too.. great ideas in every catagory. I have to choose my trips wisely because I will get into trouble there! read more

Hobby Lobby - Hobby Shops Near Me - Rancho Cucamonga, California

They have a nice selection and I often find what I want but checking out is sometimes a painful experience. The customer has to pick a line to be in and then hope it keeps moving. It would be much better if they had one line and the first customer in line goes to the next available checker. Sometimes I walk in look at the length of the checkout lines and go to another store. read more

I like this hobby lobby location. It's very large and has a wide array of selection. The only problem is the excessively large lines on the weekends . 2 cashiers for a busy Saturday afternoon is not acceptable. Is there a reason a manager can't help out cashiering or someone from the sales floor can't assist ? I waited 20 minutes just to check out. read more

First time EVER inside a Hobby Lobby. The only reason I came was because Michael's across the street didn't have a baking tool I needed. First impression; this place was HUUUUGE. I could have probably spent hours in this store, and probably easily spent over $500. Thank goodness I only needed ONE thing. They had decorations setup for every holiday you could think of. Not sure if this is a year round situation for this store? They had sections dedicated to cute shabby chic decor, retro decor, sophisticated decor, etc. I actually didn't have too much time to explore... I just went straight to the baking section. But they seemed to have it all; decorations for the home, floral department, paints, clays, tools, baking section, fabric section, stamps/inks, etc. Will definitely be back! read more

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