Hello Yelp Friends!…read more I just called to schedule my annual mammogram and a breast US. The gal I spoke with was Margaret, she said I could call her Marga. She was very pleasant. I explained that I was notified they received my orders and I needed to schedule an appt for July. She explained that my two tests would need to be scheduled back to back and that the schedule was full for July. I explained that I was just starting a new job and my insurance will be changing and I don't have my new insurance info yet. She was very reassuring and said that I could call back just as soon as I have the info and ask for her and she will help me get scheduled. My Dr. order is good for a year so there should not be a gap in my care. I was relieved to hear that and pleased she was so helpful. I feel that she provided excellent customer service and I will definitely ask for her when I call back to schedule my appt. I highly recommend SDMI. They always provide great patient care and excellent customer service. Check them out.

What should have been a simple MRI turned into an entire afternoon of inefficiency and frustration…read more Prior to arriving at the office, Steinberg employees need to review procedures, ask some medical questions, discuss the scan, etc. This phone conversation took about half an hour the week prior to the test. The next day I received an email to check in on line. That was another half hour or more answering the same questions on the computer. The day before I was to have an MRI at the Sienna location, we received a call rescheduling to the N. Gibson office. Now that I've been rescheduled to a different location, the electronic questions must be answered again. Another 30 minutes or so. Arriving 15 minutes before the recommended half hour early time, there were a couple of people ahead of me at the front desk. When it was my turn to speak with someone, I told them my name and was advised to sit down and we will call you in a couple of minutes (to deal with insurance cards, etc.). One of the receptionists was knee deep in a complicated billing discussion with a patient, and the other was on the computer ignoring people. Seven or eight other patients arrived after we did, and were also told to have a seat, we'll call you. Each of those people were called and I sat patiently waiting. 45 minutes later, as my MRI was supposed to be starting, I went back up to the front desk and again gave my name. The receptionist checked the computer and said I wasn't on the list any more. Not sure what that meant, but we needed to check in, so I was a little more assertive and convinced him to take copies of my ID cards, etc. I have a fairly common first name and, due to HIPAA Privacy laws, staff only uses the first name of the patient when calling them for their scan. This led to a good deal of confusion in the lobby. In the area where scans are done, there is a second waiting room. Upon receiving my gown and socks, etc. I was given a clipboard with more paperwork to review and sign (what was duplicate information previously done multiple times). An employee called my name and walked me back in the direction of the MRI machine, pausing first to review all of the paperwork, signatures, etc. while I waited in my gown and socks. Then told to please go sit back down. All together, this paperwork and check in fiasco took nearly an hour. The MRI was a 20 minute event and done. So arriving at 2:45, we left about 5 pm. We have recommendations for improving the efficiency of the office if anyone in management would care to contact us.

Pueblo Medical Imaging is located on the first floor of the building 100 to the right in the Smiths…read moreshopping center, which makes it pretty easy to find with plenty of parking nearby. If you need to use the restroom you do have to ask the front desk for the key. My daughter went there for her first MRI and, as a parent, that can make you a little nervous because you are not sure how they will handle someone who has never done it before. The staff was very accommodating and took the time to explain the process to her so she knew what to expect. They were patient and made sure she felt comfortable before getting started. They also allowed me to be near the room to help her through the process, which I really appreciated. Those small gestures make a big difference when your child is going through something new or a little intimidating. Overall it was a positive experience and the staff made a situation that could have been stressful much easier.

Beware of their billing practices. After my visit in…read moreOctober 2025 I overpaid and was owed a refund. Instead of issuing it their billing company MSN Healthcare Solutions actively attempted to collect an additional $262.35 I did not owe -- while simultaneously holding my money. My insurance company had to intervene four separate times over seven months to resolve this. Each time a refund deadline approached Pueblo submitted a new corrected claim deliberately resetting the clock. One claim was denied due to their own filing error. They ultimately reduced my refund through improper billing code unbundling. When I filed a BBB complaint their response repeatedly characterized this as a simple premature billing statement -- a dishonest minimization of a deliberate pattern of delay and predatory collection practices. They never took accountability. Know your rights as a patient. Verify every claim with your insurance company. Do not pay anything without confirming with your insurer first. What they did to me they are likely doing to others who don't know to fight back.

Desert Radiology is a shitshow…read more On initial MRI/X-Ray I was supposedly undercharged after I'd paid my balance in full at the time of the appt. Coming back in for a second appt I was informed of the "new balance" but they couldn't take the payment at that time. So for two weeks in between breaks at work I attempted to pay my balance online and couldn't ever get through to anyone. So I finally had to take the time to drive down to the actual facility to pay this mysterious new balance and ended up having to wait 40 minutes in the lobby because they had to put me in a queue with patients who are waiting for actual exams so I could give them money?! This is a garbage place and I would recommend going anywhere but there. EDIT: I was never put in to the queue. I had to get up and explain to someone else what I was doing there and she took the payment. You suck, Desert Radiology.

Needed a routine chest x-ray. Called Desert Radiology, which is close to my home, and found out no…read moreappointment is needed. For routine chest x-rays, they just take walk ins. The clerk who checked me in did a little extra so that I wouldn't have to sit in the waiting room too long. With two minutes of giving the check in info, I was called back for my x-ray. The technician was very professional. Arrival to leaving in under 15 minutes. Excellent!!!

MRI PATIENTS BEWARE! I recently went to get a MRI done at this SimonMed Imaging center in Las Vegas…read moreand I had a horrible and very dangerous experience. I was told three times by a very young and very arrogant lab tech who did my MRI that I definitely DID NOT need to remove the two metal partial dentures in my mouth for my MRI even though my head would be inside the MRI machine during the MRI. The older and more experienced woman assisting this arrogant kid did not say a word while he insisted to me that I could and should wear my metal dentures in the MRI. Fortunately I did not listen to this idiot lab tech boy doing my MRI and I removed my metal dentures at the last minute before getting in the MRI machine. That decision might have saved my life I found out later. I have no idea how in the world something like this could ever happen, but it did. Fortunately I remembered from a previous MRI that ALL METAL needed to be removed from my mouth and my entire body to avoid DEATH OR SERIOUS BODILY INJURY!! I have since talked to several doctors and personal injury lawyers about this MRI experience and they all agree this was either total and complete incompetence by two SimonMed employees or maybe something much worse like racism!! The problem with wearing metal in a MRI machine is that it can not just screw up the tests and damage the MRI machine, IT CAN ALSO KILL YOU OR CAUSE SERIOUS AND PERMANENT BODILY HARM!!! How did this two SimonMed lab techs not know that?? Why would they try so hard to convince me not to remove my metal dentures!? What the hell is going at SimonMed imaging in Las Vegas? More reviews to follow .... Dr. Charles Beardsley, J.D.

I don't have much nice to say here. I had to take the old lady for a couple scans, it was earlier…read morein the morning, there were no seats left. The office staff was also shocked by that. After waiting some time her name was called and I told him she was in the hallway (they had a couple chairs there) he grumbled something and went in the back. My mom then came back in and waited by the door until someone came back out. During that time the front desk lady comes out and hollers really loudly asking me if my mom had any implants or something else. I asked her to come closer, I'm not hollering personal information across a packed room. Also while waiting the same lady was placing her Starbucks order with someone. A patient went up to the counter and she had him wait while she finished her conversation. We had to go to a separate trailer in the back. Joseph helped us, he was very kind, shook his hand and made eye contact introducing himself. He's the best part of the experience. The trailer had trash on the floor and just wasn't setup well for more than one person. Joseph walked us back in for the last scam. We were taken to a different area. The lady had to give her some kind of iv fluid and let it sit. Woman said she had to go to the bathroom, the lady said she'd be right back. After a few minutes no one was coming back, so I went to look for someone. Another patient in the room showed me the bathroom. I think it's crappy if someone (especially a senior) says, "I have to go to the bathroom", and no one comes to direct them to where to go. They asked her to fill out a form and the same lady who never showed again for the bathroom also didn't collect the form. I asked the guy that brought her out what to do with it. He said turn it in at the front. Well I ended up in line behind someone who'd gotten the runaround multiples times. They don't even have the machine at their facility to do the scan he needed! He said it's the third time they've scheduled him there! Thankfully Joseph came out and I gave him the form. I'm not sure why someone would willingly go unless they had to. Between unclean spaces, and staff that needs to be retrained, it wasn't a great experience and I wouldn't recommend them. Thanks again to Joseph, but that doesn't erase the rest of the experience.

Matt is an excellent sonographer--professional, knowledgeable, and incredibly thorough. He takes…read morethe time to explain everything he sees during the ultrasound and never makes you feel rushed. He made me feel very comfortable throughout the entire experience, and his positive and reassuring personality made it even more special. He is truly worth every penny. You can tell that you are in the hands of someone who knows exactly what he's doing and genuinely cares about making sure you understand what you're seeing. He is patient, comforting, and very thorough. I highly recommend Matt to anyone looking for a sonographer who will take his time with you and make your ultrasound experience a positive and memorable one.

The level of care here surpasses a regular ultrasound imaging place…read moreLike those big corporate ones that take too long to get you your report. The technician was kind and helpful and went above and beyond. Very knowledgeable. I will use this imaging place for all my ultrasound needs from now on.

I really like this imaging center! Excellent location in Green Valley/Anthem area, with lots of…read moreparking, plus a lighted intersection at Sienna Heights and Eastern. The desert landscaping is cute and well-maintained! Inside, the building is spacious, clean, plus staff is friendly, and always willing to help. Most recently, I had a CT scan with dye and this was my first. The CT scan dye is different than an MRI with dye, so FYI. Part of the prep was to drink lots and lots of water starting an hour before the procedure and then again more water afterwards, including bringing a water bottle with me. Since I was wearing stretchy clothes, I could keep them on and only needed to take off any metal, including my bra. There are numerous lockers in the imaging waiting room, that I could lock away my bra and water bottle, then take the key with me. I always take my purse/valuables into the imaging room. Once in the room, I signed some paperwork, and the attendant asked if I had allergies and on rare occasions, a person could be allergic to the iodine dye used on the CT scan. She administered an IV on my selected arm (right) and when it was time, ran a little contrast into my vein to test and all was good (if there was a reaction, an itchy feeling in my throat could come up). When the full contrast is injected, I experienced a warm feeling all over. It faded within a minute or two, and then I just felt myself again. The CT machine is a donut vs an MRI tunnel. The CT machine is very fast; the whole procedure took about 15 minutes. There is a computer voice that talks and tells me what to do as the table gets pulled in and out of the donut. "Breathe in and hold it", then release. I had to do this multiple times. Also, the attendant guided me to put my arms above my head before everything started. I had a headrest and a leg rest. It was very comfortable.

I had a CT scan done for a very painful situation on Thursday June 18th…read more It is almost 10 PM on Tuesday, June 30th, and I still don't have results. when I called to find out what was going on, I was told that they are behind and they are sorry and they have no timeline yet for when I might get my results but I could address any concerns at a 'comment' email address that they gave me. I will never go to them again.

I've been to Henderson Medical Imaging twice now, and both visits were great. The MRI techs are…read moresuper kind and professional, which really helps make the experience more comfortable. On one occasion they were even able to fit me in earlier than my scheduled appointment, which I really appreciated that the staff was able to do. These kinds of appointments aren't exactly "fun," but the facility is very clean and well maintained, and everyone makes the process as smooth as possible. It's nice to feel cared for in a setting like this. I would definitely recommend Henderson Medical Imaging to anyone needing scans or MRIs.

This is the BEST place for an MRI, especially if you have any anxiety with the procedure. Marisol…read moreat the front desk was incredibly friendly and helpful. The two MRI techs were also fantastic and made me feel vey comfortable. They even have aromatherapy and the lavender scent I chose was very calming. Nice clean office. No gowns were needed - I stayed in my regular clothes, minus my bra. They put a blanket over my legs and body and headphones on to block out noise. My MRI was for jaw pain, so a contraption was needed to go over my face. With it being an open MRI and having 2 great techs helping, Plus another nearby was very reassuring. Very small clinic. In and out very quickly.

Hopefully I won't need their services again, but if myself or family needs an x-ray, this is the…read moreplace. Had to have a physicians referral but then could just walk in. Took ten minutes start to finish for x-rays and was very reasonably priced (my insurance didn't cover it).

I have received MRI's from Henderson Radiology on three (3) separate occasions. Once for a blown…read moreout knee, once for a torn Achilles tendon and once for a ruptured disc in my spine. The radiology tech is outstanding as is the staff at the front desk. It is one of the better health related businesses in Clark County, NV.

Dr. Maduka is top tier I cannot thank him enough . He has a team of amazing staff . I have been…read moredealing with Trimalleolar fracture which hurts like f-ick. My gorgeous nurse Bri made my experience nice . My MD Dr. Culanag who is pretty and solid a rockstar . Help me through my pain on my severely broken ankle. Steven in radiology is seriously is the best a good person helping me with my X-ray this has been such a good experience after my terrible Trimalleolar fracture of I am able to thank all my care team I would.

MRI PATIENTS BEWARE! I recently went to get a MRI done at this SimonMed Imaging center in Las Vegas…read moreand I had a horrible and very dangerous experience. I was told three times by a very young and very arrogant lab tech who did my MRI that I definitely DID NOT need to remove the two metal partial dentures in my mouth for my MRI even though my head would be inside the MRI machine during the MRI. The older and more experienced woman assisting this arrogant kid did not say a word while he insisted to me that I could and should wear my metal dentures in the MRI. Fortunately I did not listen to this idiot lab tech boy doing my MRI and I removed my metal dentures at the last minute before getting in the MRI machine. That decision might have saved my life I found out later. I have no idea how in the world something like this could ever happen, but it did. Fortunately I remembered from a previous MRI that ALL METAL needed to be removed from my mouth and my entire body to avoid DEATH OR SERIOUS BODILY INJURY!! I have since talked to several doctors and personal injury lawyers about this MRI experience and they all agree this was either total and complete incompetence by two SimonMed employees or maybe something much worse like racism!! The problem with wearing metal in a MRI machine is that it can not just screw up the tests and damage the MRI machine, IT CAN ALSO KILL YOU OR CAUSE SERIOUS AND PERMANENT BODILY HARM!!! How did this two SimonMed lab techs not know that?? Why would they try so hard to convince me not to remove my metal dentures!? What the hell is going at SimonMed imaging in Las Vegas? More reviews to follow .... Dr. Charles Beardsley, J.D.

Walked in at 3:30pm Friday and the room was full but I was told by the receptionist after I waited…read morein line for 5 mins, that it will only take 20-30 mins to be seen, and I liked that but now it's 4pm and X-rays close at 4pm so we'll see if they can do my X-rays today! I asked her if I should come back early morning but she insisted today was fine! I like that they have tv, clean restrooms, free WiFi, nice staff, air conditioning, comfortable seats, and this nice flyer on the wall! I defiantly feel the same way! Anyways, let's see how it goes! I was gonna go to the Wynn location but this one wasn't far from where I was! Parking was simple!

Had sign on door does not do scans. Waste of time. And my ill mother got sick in the car driving…read morearound. The other one on Nellis had went out of business.