Hello Yelp Friends!…read more I just called to schedule my annual mammogram and a breast US. The gal I spoke with was Margaret, she said I could call her Marga. She was very pleasant. I explained that I was notified they received my orders and I needed to schedule an appt for July. She explained that my two tests would need to be scheduled back to back and that the schedule was full for July. I explained that I was just starting a new job and my insurance will be changing and I don't have my new insurance info yet. She was very reassuring and said that I could call back just as soon as I have the info and ask for her and she will help me get scheduled. My Dr. order is good for a year so there should not be a gap in my care. I was relieved to hear that and pleased she was so helpful. I feel that she provided excellent customer service and I will definitely ask for her when I call back to schedule my appt. I highly recommend SDMI. They always provide great patient care and excellent customer service. Check them out.

What should have been a simple MRI turned into an entire afternoon of inefficiency and frustration…read more Prior to arriving at the office, Steinberg employees need to review procedures, ask some medical questions, discuss the scan, etc. This phone conversation took about half an hour the week prior to the test. The next day I received an email to check in on line. That was another half hour or more answering the same questions on the computer. The day before I was to have an MRI at the Sienna location, we received a call rescheduling to the N. Gibson office. Now that I've been rescheduled to a different location, the electronic questions must be answered again. Another 30 minutes or so. Arriving 15 minutes before the recommended half hour early time, there were a couple of people ahead of me at the front desk. When it was my turn to speak with someone, I told them my name and was advised to sit down and we will call you in a couple of minutes (to deal with insurance cards, etc.). One of the receptionists was knee deep in a complicated billing discussion with a patient, and the other was on the computer ignoring people. Seven or eight other patients arrived after we did, and were also told to have a seat, we'll call you. Each of those people were called and I sat patiently waiting. 45 minutes later, as my MRI was supposed to be starting, I went back up to the front desk and again gave my name. The receptionist checked the computer and said I wasn't on the list any more. Not sure what that meant, but we needed to check in, so I was a little more assertive and convinced him to take copies of my ID cards, etc. I have a fairly common first name and, due to HIPAA Privacy laws, staff only uses the first name of the patient when calling them for their scan. This led to a good deal of confusion in the lobby. In the area where scans are done, there is a second waiting room. Upon receiving my gown and socks, etc. I was given a clipboard with more paperwork to review and sign (what was duplicate information previously done multiple times). An employee called my name and walked me back in the direction of the MRI machine, pausing first to review all of the paperwork, signatures, etc. while I waited in my gown and socks. Then told to please go sit back down. All together, this paperwork and check in fiasco took nearly an hour. The MRI was a 20 minute event and done. So arriving at 2:45, we left about 5 pm. We have recommendations for improving the efficiency of the office if anyone in management would care to contact us.

Pueblo Medical Imaging is located on the first floor of the building 100 to the right in the Smiths…read moreshopping center, which makes it pretty easy to find with plenty of parking nearby. If you need to use the restroom you do have to ask the front desk for the key. My daughter went there for her first MRI and, as a parent, that can make you a little nervous because you are not sure how they will handle someone who has never done it before. The staff was very accommodating and took the time to explain the process to her so she knew what to expect. They were patient and made sure she felt comfortable before getting started. They also allowed me to be near the room to help her through the process, which I really appreciated. Those small gestures make a big difference when your child is going through something new or a little intimidating. Overall it was a positive experience and the staff made a situation that could have been stressful much easier.

Beware of their billing practices. After my visit in…read moreOctober 2025 I overpaid and was owed a refund. Instead of issuing it their billing company MSN Healthcare Solutions actively attempted to collect an additional $262.35 I did not owe -- while simultaneously holding my money. My insurance company had to intervene four separate times over seven months to resolve this. Each time a refund deadline approached Pueblo submitted a new corrected claim deliberately resetting the clock. One claim was denied due to their own filing error. They ultimately reduced my refund through improper billing code unbundling. When I filed a BBB complaint their response repeatedly characterized this as a simple premature billing statement -- a dishonest minimization of a deliberate pattern of delay and predatory collection practices. They never took accountability. Know your rights as a patient. Verify every claim with your insurance company. Do not pay anything without confirming with your insurer first. What they did to me they are likely doing to others who don't know to fight back.

Desert Radiology is a shitshow…read more On initial MRI/X-Ray I was supposedly undercharged after I'd paid my balance in full at the time of the appt. Coming back in for a second appt I was informed of the "new balance" but they couldn't take the payment at that time. So for two weeks in between breaks at work I attempted to pay my balance online and couldn't ever get through to anyone. So I finally had to take the time to drive down to the actual facility to pay this mysterious new balance and ended up having to wait 40 minutes in the lobby because they had to put me in a queue with patients who are waiting for actual exams so I could give them money?! This is a garbage place and I would recommend going anywhere but there. EDIT: I was never put in to the queue. I had to get up and explain to someone else what I was doing there and she took the payment. You suck, Desert Radiology.

Needed a routine chest x-ray. Called Desert Radiology, which is close to my home, and found out no…read moreappointment is needed. For routine chest x-rays, they just take walk ins. The clerk who checked me in did a little extra so that I wouldn't have to sit in the waiting room too long. With two minutes of giving the check in info, I was called back for my x-ray. The technician was very professional. Arrival to leaving in under 15 minutes. Excellent!!!

Anytime you are faced with needing Medical Imaging, your choices are very limited--the hospital or…read morean outpatient center like SimonMed. Being a "seasoned citizen" I've had far more experiences than most needing typical scans. With that in mind, I believe I am qualified to say: SimonMed provides one of the best experiences and overall environments for getting doctor-ordered scans I have ever witnessed or in which I participated. No close second vote--they've got it nailed! I read several reviews prior to choosing SimonMed where they complained about long wait times, hassles finding doctor orders, etc. Thankfully the review with the most impact said the key was completing ALL form submissions and preregistration possible ONLINE. They also recommended having a copy of the Doctor's order IN HAND, just in case. Upon arrival (15 mins before my appointment which they recommended) they scanned my ID and insurance cards and asked me to be seated in the waiting room. I was called just about five mins after my appointment time which was a wonderful exception to the rule! My life experience tell me the wait will ALWAYS be 30 mins PLUS! The technician was calm, funny, warm and engaging. The ONLY complaint I had was her refusal to share with me, THE PATIENT, any of what she was or was not seeing. See explained that she would be instantly fired if she broke protocol. I get it. But that meant having to worry another couple days. Bottom line: do your part, be prepared ahead of time with everything needed for the clinic, bring copies of everything and enjoy a far better experience than most facing these tests.

I don't have much nice to say here. I had to take the old lady for a couple scans, it was earlier…read morein the morning, there were no seats left. The office staff was also shocked by that. After waiting some time her name was called and I told him she was in the hallway (they had a couple chairs there) he grumbled something and went in the back. My mom then came back in and waited by the door until someone came back out. During that time the front desk lady comes out and hollers really loudly asking me if my mom had any implants or something else. I asked her to come closer, I'm not hollering personal information across a packed room. Also while waiting the same lady was placing her Starbucks order with someone. A patient went up to the counter and she had him wait while she finished her conversation. We had to go to a separate trailer in the back. Joseph helped us, he was very kind, shook his hand and made eye contact introducing himself. He's the best part of the experience. The trailer had trash on the floor and just wasn't setup well for more than one person. Joseph walked us back in for the last scam. We were taken to a different area. The lady had to give her some kind of iv fluid and let it sit. Woman said she had to go to the bathroom, the lady said she'd be right back. After a few minutes no one was coming back, so I went to look for someone. Another patient in the room showed me the bathroom. I think it's crappy if someone (especially a senior) says, "I have to go to the bathroom", and no one comes to direct them to where to go. They asked her to fill out a form and the same lady who never showed again for the bathroom also didn't collect the form. I asked the guy that brought her out what to do with it. He said turn it in at the front. Well I ended up in line behind someone who'd gotten the runaround multiples times. They don't even have the machine at their facility to do the scan he needed! He said it's the third time they've scheduled him there! Thankfully Joseph came out and I gave him the form. I'm not sure why someone would willingly go unless they had to. Between unclean spaces, and staff that needs to be retrained, it wasn't a great experience and I wouldn't recommend them. Thanks again to Joseph, but that doesn't erase the rest of the experience.

Great experience. Thank you for your knowledge and professionalism. I will always be thankful for…read morethis business and the care and courtesy they've given me and my husband. Would always recommend to anyone!

I cannot recommend this place enough! The quality of care was unbeatable and the gentlemen who did…read moremy ultrasound was so professional and thorough! I initially got a scan just of my breast and then went back for a full body ultrasound that was incredibly informative! Extremely happy with my experience! 10/10

I really like this imaging center! Excellent location in Green Valley/Anthem area, with lots of…read moreparking, plus a lighted intersection at Sienna Heights and Eastern. The desert landscaping is cute and well-maintained! Inside, the building is spacious, clean, plus staff is friendly, and always willing to help. Most recently, I had a CT scan with dye and this was my first. The CT scan dye is different than an MRI with dye, so FYI. Part of the prep was to drink lots and lots of water starting an hour before the procedure and then again more water afterwards, including bringing a water bottle with me. Since I was wearing stretchy clothes, I could keep them on and only needed to take off any metal, including my bra. There are numerous lockers in the imaging waiting room, that I could lock away my bra and water bottle, then take the key with me. I always take my purse/valuables into the imaging room. Once in the room, I signed some paperwork, and the attendant asked if I had allergies and on rare occasions, a person could be allergic to the iodine dye used on the CT scan. She administered an IV on my selected arm (right) and when it was time, ran a little contrast into my vein to test and all was good (if there was a reaction, an itchy feeling in my throat could come up). When the full contrast is injected, I experienced a warm feeling all over. It faded within a minute or two, and then I just felt myself again. The CT machine is a donut vs an MRI tunnel. The CT machine is very fast; the whole procedure took about 15 minutes. There is a computer voice that talks and tells me what to do as the table gets pulled in and out of the donut. "Breathe in and hold it", then release. I had to do this multiple times. Also, the attendant guided me to put my arms above my head before everything started. I had a headrest and a leg rest. It was very comfortable.

I had a CT scan done for a very painful situation on Thursday June 18th…read more It is almost 10 PM on Tuesday, June 30th, and I still don't have results. when I called to find out what was going on, I was told that they are behind and they are sorry and they have no timeline yet for when I might get my results but I could address any concerns at a 'comment' email address that they gave me. I will never go to them again.

I've been to Henderson Medical Imaging twice now, and both visits were great. The MRI techs are…read moresuper kind and professional, which really helps make the experience more comfortable. On one occasion they were even able to fit me in earlier than my scheduled appointment, which I really appreciated that the staff was able to do. These kinds of appointments aren't exactly "fun," but the facility is very clean and well maintained, and everyone makes the process as smooth as possible. It's nice to feel cared for in a setting like this. I would definitely recommend Henderson Medical Imaging to anyone needing scans or MRIs.

This is the BEST place for an MRI, especially if you have any anxiety with the procedure. Marisol…read moreat the front desk was incredibly friendly and helpful. The two MRI techs were also fantastic and made me feel vey comfortable. They even have aromatherapy and the lavender scent I chose was very calming. Nice clean office. No gowns were needed - I stayed in my regular clothes, minus my bra. They put a blanket over my legs and body and headphones on to block out noise. My MRI was for jaw pain, so a contraption was needed to go over my face. With it being an open MRI and having 2 great techs helping, Plus another nearby was very reassuring. Very small clinic. In and out very quickly.

I have had tests done there at least once a year and results come quickly. Yesterday I was having…read morea heart CT and my pulse rate would not go down. I had a wonderful technician named Jamus that went above and beyond to help me get it done. He did everything politely and professionally and let me sit and relax in a quiet room and made it happen with his kindness and expertise. He was a huge blessing in the midst of my stressful situation. I am very grateful!! He personally turned a long day into a 5 star rating.

I rarely use my limited time to write negative reviews, but after having my mammogram appointment…read morecanceled twice, I've decided to take my business elsewhere. The first time, my appointment was canceled and rescheduled on the day of the appointment. After waiting a month for the new appointment, I just received another cancellation notice at 6:00 PM on a Friday for a Monday appointment. Since the office was closed for the weekend, there is no way to speak with anyone or reschedule until Monday. Scheduling has been frustrating throughout the process. I also experienced issues where my appointment was initially entered incorrectly, creating insurance coverage problems and confusion about costs. When I called for assistance, it often felt like the representatives were reading from scripts and were unable to address my specific questions or resolve the issues efficiently. I understand that occasional scheduling changes happen in healthcare, but canceling patients at the last minute once is disappointing. Having it happen twice for the same type of appointment is unacceptable. After multiple scheduling problems and significant delays, I've lost confidence in the process and will be seeking imaging services elsewhere. I look at the reviews about this place and realize I am not alone in my thoughts about SimonMed. What an embarrassing way to run a business! It's quite obvious nobody over there cares.

I've been there several times and service has always been good. Waiting area, bathrooms and testing…read morerooms were always clean and well maintained.

Walked in at 3:30pm Friday and the room was full but I was told by the receptionist after I waited…read morein line for 5 mins, that it will only take 20-30 mins to be seen, and I liked that but now it's 4pm and X-rays close at 4pm so we'll see if they can do my X-rays today! I asked her if I should come back early morning but she insisted today was fine! I like that they have tv, clean restrooms, free WiFi, nice staff, air conditioning, comfortable seats, and this nice flyer on the wall! I defiantly feel the same way! Anyways, let's see how it goes! I was gonna go to the Wynn location but this one wasn't far from where I was! Parking was simple!

We are incredibly grateful for the care we received from Dr. Dustin Boyer and the entire team at…read moreOncology Las Vegas. From the very beginning, Dr. Boyer stood out not only for his expertise but for his compassion and the way he truly takes the time to listen. He explains everything clearly, answers every question with patience, and makes sure you feel informed and confident in the treatment plan. During such an overwhelming time, that level of communication and reassurance meant everything to us. What makes this practice so special is that it's not just one great doctor--it's the entire team. Every single staff member we encountered was kind, supportive, and genuinely caring. You can feel that they treat patients like family, not just another case. Appointments were organized, the environment was welcoming, and we never felt rushed. Walking through cancer treatment is one of the hardest journeys anyone can face, but having a team like this beside you makes all the difference. Their compassion, professionalism, and dedication gave us comfort and strength when we needed it most. We truly feel blessed to have been under their care and would highly recommend Dr. Boyer and Oncology Las Vegas to anyone in need of exceptional oncology support.

Probably the worst medical experience I have ever had. From initial scheduling to follow up on…read moreorders, the office staff have made this an unbearable experience. Melinda and the front office receptionist who is the rudest person I have ever met are painful to deal with. Having cancer is rough and they made it so much worse. Please ask to be referred somewhere else. They are terrible!