I am writing to file a complaint against Sunrise Transportation, the company that transported my 91…read moreyear old father who was in renal failure, congestive heart failure, and suffering from severe chronic obstructive pulmonary disorder to and from dialysis in his dying days. On Wednesday, January 7th, 2015, Sunshine Transportation picked my father up and brought him to dialysis. When they returned him home, as the two transporters were wheeling his gurney on the concrete pathway to our front porch, they carelessly didn't watch what they were doing and wheeled the gurney onto the grass, catching the back, right wheel then spilling my father on the porch. My family heard the screaming and came out to see my dad sideways on the turned over gurney, screaming in pain. One of the transporters, the heavier, older one, then, against all medical protocol, having no idea if there were broken bones on a man who weighs about 90 pounds, lifted him up in his arms and attempted to carry my father into his room, and as he did slammed his head into the door jam in front of my brother. As the younger one asked my dad for forgiveness and asked to shake his hand, the older heavier one reminded him that they had to leave because they "had other patients". In our home there were four family members to witness and care for my father, and me to pursue this complaint. I wonder, what happens to all the elderly that suffer this kind of treatment and have no one to speak up for them? My father had been in extreme pain, and had difficulty breathing, had very low blood pressure, and a doctor from MyHomeDoctor, Dr. Michele Malow, saw him on January 8th, 2015, and she ordered an X-ray, which was taken the same night. January 9th, 2015, we learned the results. He suffered a cracked rib from the accident. It goes without saying that two people whose job it is to handle a gurney should be able to handle a gurney without spilling a patient, but for one of them to move a fragile man who could have had broken bones? And then, as doing so, refusing help from anyone and slamming his head into the door jam? As a former judge and lawyer, I can tell you that continuing to employ this incredibly incompetent, poorly trained company would no doubt subject everyone to major liability in any lawsuits. He passed away January 12th, and thanks to them, spent his last five days on this earth in pain.

Quickstep Transportation Services are an outstanding team! The drivers were always early, not just…read moreon time, but EARLY! Carol, Ms. Del and the QTS team are extremely professional. They went above and beyond to ensure that my 90 y.o. father was handled with the utmost care. They coordinated carefully with the skilled nursing facility and the dialysis center to keep up to speed with any scheduling changes, and were there waiting AHEAD of the updated times. Additionally, I was always kept up to date with every pickup and dropoff, by text or phone call. You can't go wrong with this transportation team!

From the owner: Quickstop Transportation Services is a trusted non-emergency transportation company catering to the…read moreSouth Florida area. We provide a comprehensive range of transportation services, including reliable appointment pickups and drop-offs as well as convenient transportation around town. With our licensed and insured drivers, your safety and comfort are our top priorities. We take pride in our punctuality, clean vehicles, and friendly customer service. Whether you need transportation for medical appointments, social events, or any other occasion, you can rely on Quickstop Transportation Services to deliver prompt, efficient, and hassle-free transportation solutions that cater to your specific needs.

Very professional drivers on time very clean comfort and they have a entertainment system on board…read morewill definitely ride with them again

From the owner: Maxime & Co specializes in giving our customers and patients the experience to be transported in…read moresafety, luxury, style and comfort. We provide a range of product and services including" group airport pickup, airport pickup, group airport drop off, bariatric transportation, bariatric non emergency transportation, medical transportation, comfortable medical transportation and more!

They never showed up. I am a 71 year old disabled female senior broken left leg in three places…read moreand I was outside my door waiting for these scum bags to show up. I called and the driver never answered his cell. 786 382 7i miss my chadr appointment and my need to have my leg ×ray. 786 382 7595 this driver said he was at my door twice. Lying scum bag.he should be fired I rate my experience poor the driver should be fired 9th

My mother is paraplegic and has to be at her rehab appointment at 1pm. She was schedule to be…read morepicked up at 12 but passed 12:39pm and she was still waiting for her ride. Dispatch only says "driver is on its way", is driver coming from the keys... ??? unbelievable poor service. If I could I wouldn't give 1 star.

I wouldn't use this company if I were you. I haven't personally had to use this company for…read moretransportation but someone in my community does and the driving is always horrendous! One of the times that I encountered the van I had been stopped at a red light when after a good while of waiting the van skipped the whole line and got in front of me, sticking out to oncoming traffic! *Picture attached.* Not only did the driver get in front of me and block the middle lane, the driver kept inching up as if they were ready to turn while the light was still red! I could not believe my eyes. It's one thing to see a random Miami driver do this, it's another to see someone whose job is to transport people safely!

this company have u late to all of your appointments because they change your pick up time in the…read moresystem to accommodate them then lie and say they didn't change it i have been left stranded approximately 3 times by this company they are horrible please use another transportation company not atc!!! just imagine being stranded at 4am in the morning!!

I came out here for surgery completely by myself, and Sonia made me feel so safe and cared for…read moreevery step of the way. From the moment I met her, she reassured me that everything was going to be okay -- and she truly meant it. Sonia went above and beyond, helping me with everything I needed, and even her husband was so kind and helpful, driving me to my post-op appointment this morning. Sonia has such a nurturing, sweet spirit -- I felt like I'd known her forever, like a long-lost best friend. Her care, professionalism, and genuine warmth made this whole experience so much easier and more comfortable. Her work and dedication are absolutely top-tier. Words can't describe how grateful I am for her support during this journey.

I hired Sonia for post-op care. She was amazing! Would definitely recommend her to those traveling…read morefrom out of state to Miami alone. She makes you feel comfortable and does great lymphatic massages