Terrible experience. Didn't show up when they said they would and repeatedly said they'd call back and never did. I was assigned them through Fidelity home warranty so my guess is that those clients are last priority. read more

I needed to upgrade my electrical panel and received an estimate from Mike. From start to finish, he was extremely professional polite, punctual, and thorough in explaining every detail. He delivered exactly what he promised and the quality of his work was excellent. I'm very happy with the service and would highly recommend him to anyone in need of electrical work. read more

One & Only Electrical Service - Electricians Near Me - Walnut Creek, California

Mike was outstanding; he reasonably priced me and fixed all my electricity issues. Fast repose and work done quickly.

They are so responsive and helpful. I had to deal with PGE shutting off power and they were so responsive with handling city permits, and advocating on my behalf to PGE. They charged a fair value and were very transparent with pricing. I would recommend to anyone. read more

Recent work with Mike and his team. Recommended by another trusted contractor who I worked with in the past. Mike and his team replaced a high ceiling fan for us in our living room and replaced a bathroom fan in our guest room. He was very responsive to my calls, professional and quick with replies via texts; got the job done efficiently. I appreciated that he made sure to work with our schedule, answered my questions honestly and ensured that the guys did a great job. Thanks Mike for a great experience and the replacements are great! read more

We worked with Mike "Moshe" Sabag, his wife Nina, and his team from 5/12/21 - 8/2/21 on the following: 1) Upgrading our panel to 200 amps, 2) Running a new line and installing the sub panel, and 3) Relocating our fuse box For the 3 months it took his team to complete the above work, we struggled mightily with several deficiencies that I list out below. The TLDR is Mike was slow, consistently late to deliver, struggled with communication, and had poor attention to detail. I would not recommend using him for the same job that we did. I can't comment on other work of his. I've attached part of our communication thread because I think it's representative of our experience. Full disclosure they did knock $500 off the total balance due, which was kind, but did almost nothing to compensate for the overall frustration we felt. I'd rather have had a sincere apology or offer to rework (which we would have declined) instead. What we learned is that a good, skilled craftsperson is hard to find. We are now searching for someone to review Mike's work and address several issues that may or may not be related to his team's work, but that likely should have been addressed during this job. Good luck! 3 Areas on where this job went south: 1) Extremely poor communication that resulted in overall unfortunate management of this project - Consistently late - Mixed up dates that inspections were or were not happening, which pushed out subesequent work with other contractors. - Mixed up when power would be turned off and for how long. For example, power off for 5-10 minutes is much different than 5 hours, so advance notice on these details are critical when folks are working from home with a need for internet. - Almost every conversation about the project timeline/expectation was initiated my myself or my partner. The only exception to this was when Mike and Nina expected to get paid. 2) Overall messy work and failure to clean up after themselves. - Ripped holes throughout our basement ceiling and in wall panels and didn't clean up after they left. - Left full garbage bags in our front yard, said they'd come to pick them up the next day, and then, quite typically, didn't show up. I cleaned up the mess myself after racoons got into the trash. 3) Questionable decisions made without consulting us - Mikes team cut into a structural floor joist in our basement - Breakers are labeled incorrectly and poorly overall (e.g. labeled for locations that no longer existed). - I told Mike to "not bother coming back to the house" and the next day he showed up unnanounced at my front door wanting to "talk and clean up the trash." I found it very unprofessional that he showed up onsite without notice. Every contractor I've ever worked with calls or texts before hand, and this felt like erratic and emotional behavior, which isn't ever great. read more

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Highly recommend working with this company. We had an emergency and needed help asap, they were responsive and came out right away. The work was done very professionally. Will definitely call them back for my next project. Thank you one & only electrical read more

I highly recommended this company, they help me to restore my power after tree fall on the ekectric wires. Thank you one & Only fir great service read more

This company was assigned to me by Fidelity Home Warranty. Ethan came out and within seconds said my electric problem was not covered by the warranty. He then asked for money to assure my follow up appointment to fix the problem. He sent out two guys that searched around the attic and crawl space. After running up more than a thousand dollars of charges they said they fixed it. After I paid within a day the problem reappeared. When I asked for a refund they blocked me. I asked Fidelity to send out another company and that electrician said the problem was covered and he fixed it in five minutes. When you read this Ethan, send me a refund. read more

If 10 stars could be an option One & Only would definitely get 10 stars from me. It all started when my ceiling fan in my living room all of a sudden fell down and caused an electrical shortage in my house. I called them and got two technicians in my house that same day, they solved the problem very fast and made the hole where the ceiling fan was safe and secure for my family. I was so happy and satisfied with their service and professionalism that I decided to hire them to change and update all the light fixtures in the main living space of my house. One & Only definitely helped me make the perfect choice of lights and fixtures that made my home so beautiful just like I wanted! I also had them install a wine refrigerator in my kitchen that looks amazing thanks to their electrical work that made it happen. I highly recommend choosing them they are the best!!! read more

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Didn't show up or call for my first appointment. I had to call to find out where they were only to find out they weren't coming. I gave them another chance and made a second appointment. Very hard to understand and communicate with the person they sent out to give a quote. Didn't ask to see where I wanted the new wires, didn't want to see the attic that they had to go into, didn't want to see anything. I didn't have much faith in the quote, which I found to be very low after getting quotes from other companies. We ended up using someone else. read more

I have no insight into value as I am a tenant. The electrician that came to fix our tripped breaker was very kind and communicative.

I'm a general contractor and sometimes I need to use an electrician for stuff that we don't do ourselves. "One & only" is my go to company. fast, reliable and good people. highly recommended! read more

Use Precision Electric instead. They fixed the job this guy botched for the same price. I have proof he did work at my house. Don't let this scammer convince you otherwise. He's a crook. If he would only admit the job he did was botched and came back to fix what he did then this would all go away. Yet he is refuses to listen to facts. Don't work with him! read more

One & Only Electrical Service - Electricians Near Me - Walnut Creek, California

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I hired One & Only Electrical to install my new outlet for car charger after looking license electrician. they provide affordable price then other providers. Ginish the job fast , electrician did great job . very professional, great communication , fast service. I highlly recommended read more

Messy. Failure to follow through on commitments made. Racially profiles. Poor business management. Difficult to communicate with. Flippant regard for City's Codes and common courtesy. read more

unreliable. said they would show between a period of time but just no-showed. when I called an hour after their window they said they were running late and wanted to come in another 2 hours. poor communication. I can't wait for 4 hours for someone to give me an estimate. I'm sure this is indicative of the rest of their work so I canceled them coming out. would not trust this vendor. would not use. be warned. read more

The office personnel were very courteous and seemed genuinely concerned about our electrical issue. They dispatched an electrician right away who quickly made repairs. They even followed-up after the visit to make sure we were completely satisfied! They number is saved in my "speed dial". Highly recommend them! read more

The five stars are for Mike's service. He quickly identified the problem and fixed it for me. As for the company I would give it one star at best. Why? To say the cost was exorbitant, would be to say the least. Mike spent approximately 30 minutes testing the circuit, determining the problem was a fault circuit interrupter outlet, and replacing the outlet. The cost for this service was $475!! In retrospect, I should have asked for and received an estimate for the work to be performed. If I had, I would have not, repeat, I would have not had One and Only performed the service. read more

My home warranty company used this company. Not only were they able to repair my electrical system they were also able to recommend and repair issues that I wasn't aware of. I could have had an electrical fire, thanks for their knowledge and work I have no more problems. Yes will use again with or without my home warranty. read more

Hire them to fix my electrical panel and i can't ask better electrician. They arrived on time, explaining all processes and answers all of my questions. I already recommended this company for my son who looking electrician for his new house. read more

They were fast and reliable! They moved an electrical plug for our laundry room and did a great job. They cleaned up and completed the job timely. We were very pleased! read more

My husband called them to put two electrical outlets above our fireplace. They quoted 600.00 which sounded very high to me but they were there the next day and on time. The young man (very nice) checked out the job and then went to Homedepot for the supplies he needed. He cut 4 big holes in the dry wall (it's a mess cutting into drywall) BUT......he did't clean up the mess. He was on his way out the door and I had to remind him he was leaving his jacket and some tools behind. He dumped the plastic covering that he laid down to protect the carpet in my yard waste can plastic is not yard waste One and Only. He pulls out the driveway and leaves his empty 7-11 coffee cup on my lawn, I think this pissed me off the most. Tip for you One and Only.... bring a small shop vac and clean up your mess and take care of your garbage..... and don't forget your are NOT The one and only! read more

Had them come out to install a fan. Very responsive and we're able to come out the next day...don't get that very often these days. They hung the fan and told me they were done. I went in and the fan was lopsided. I point out that it was uneven so they said they would fix it. When they said they were done I went in and looked and it appeared even but when they left I went around the back side and it was still uneven. My fault I should have examined better but I also feel they should have more integrity to make sure the job is done right. Owner was friendly and came to make sure his workers were doing their job and to make sure we had no questions. read more

Two ceiling fans installed. Installers were on time. They covered everything and made sure to clean up afterwards. Project manager showed up towards the end of job to discuss work and see other potential jobs. Looking forward to addressing my other needs with one and only electrical. read more

Half of my house had no electricity. Did not know of an electrician so I called One &Only. They sent out their technicians immediately. They had to add 2 circuits. Which they did right then. They were very professional installing the circuit breakers and cleaned up after themselves. We had electricity restored within a couple hours. I would definitely recommend them to anyone. read more

Professional and took care of my electrical issues on the first visit. Thank you for the great work!

We needed an additional outlet installed in our garage ~ and they previously installed a ceiling fan (from a Home depot referral) so we called them. They called back and after speaking to my husband (not providing a possible cost range. The principal sent a young man to do project. The young guy came...and told us it would be $375 ~ which I questioned... my husband told him to proceed and did the install. When I returned home, I found that the guy was gone, new outlet was in place, and learned he charged $389. He also left a hole in our drywall. Given the estimates I received from Yelp contractors, what we were charged was high. We have yet to receive a written invoice . We were told the owner would send it to us via email~ which is concerning. Also, I wasn't able to find this young man's license info online. If you consider this group....consider requesting license information and an true estimate before you use them. read more

This is a great business. They work really hard to please the customer. They were professional and everyone followed Covid guidelines. I highly recommend this business. read more

this company was sent by our home warranty but did not hear them knocking. I tried arranging another app and a rude employee said they could not come back. After checking with the home warranty called them back and she said 30 days had passed, even though that was not the case. read more

Needed a ceiling fan replace and one and only called right away to setup appointment. Came right on time very friendly and professional,used plastic wrap o cover floor very neat and clean quickly completed the job cleaned up and took out the old fan. Would use them again for any other job. read more

Excellent. Very fast, friendly, professional. Very very very expensive Half an hour worth of work, cleaning wires and two new fuses. Moshe quoted a price of "$12.50" Actually $1,250 as Moshe looked at the electric panel. I already had told him that I was visually impaired. While doing the work he reduced the price to $850.00 Then Moshe had to write the check, because I cannot read or write due to my limited vision, he reduced it to $800.00 because he "liked me!" Still looking for a refund that has not materialized after two weeks? In anyone's book, taking advantage of a visually impaired person is . . .? read more

Jeremy did an excellent job changing 30 recessed lights to LED lights. Jeremy and his brother were very quick and efficient. They cleaned up everything. I have 2 issues one is with the original estimate they gave me. Ethan came to my condo and knew exactly what types of lights I had. i was quoted a price based on his assessment. After they were already installing the lights Mike determined that the 7 CFLs would be extra. That should have been assessed initially. I ended up paying an additional $700 over the original estimate. The 2nd issue I was not given a choice of recessed lighting styles and lighting color tones. I should have been given options. I am not sure I would use them again as I think they come in with a low estimate and then find a reason to charge more. read more

The guys did a great job considering there was an issue with the 2nd bedroom. He was able to fix and it looks great. They were quick and efficient. They covered all the areas while working. Once completed they showed me how to use the new fans. Thanks so much! read more

Came out to the house on a potential home warranty repair. Confirm repair type wouldn't be covered but they did offer competitive pricing as I wanted to replace the fan to the attic anyway. No complaints read more

I contacted this company and at first the owner was prompt and responded quickly. However when it came to hiring him for the job it was a whole different story. I left several text messages for him and didn't get a response. He contacted me after a few days asking if I still wanted to have the job done, no mention of any of my previous text messages. I told him which day and he said he was open and will confirm the day prior what time he will be at the location. Never got a message. I called him and he said he was busy and got behind on another project. So rescheduled only to have him not respond or show up. Have since moved on to a more reliable electrician read more

They did an awesome job fixing the wiring issue I had with my oven who kept igniting and caused a power outage. The guy was professional and quick! They solve the problem so I recommend. read more

i simply cannot say enough about these guys. from the first call with ceri i knew i was with the right group. not only did they show up when they said they would, the price agreed was the price paid. the workers that came out were very professional, courteous and they finished the job on time of which meant a lot to me as i am very busy myself and had to get back to my daily life. thank you to all. i am very impressed and will let all of my friends and family know how great you guys are. thank you read more

I called one and only which is a licensed electrician, when I made the appointment I specifically asked for the licensed electrican to come and do the work. I received two guys that didn't speak English and pulled up in a low riding honda with a monster face on the outside. At first he didn't have booties to cover his shoes but they he went back to his car and got them. They needed to install 3 lights, which they did. However they broke my old lightening fixture while taking it down and the glass smashed on the ground. They were responsive and quick with making the appointments but when I reviewed my complaints the office person apologized but sounded like she really didn't care at all. I had to pay $175 for each light fixtures. read more

My AC & dryer stopped so I called for help. They arrived quickly, in masks, opened the electrical panel, which had melted fuse boxes, and we are very lucky we did not have a fire. They diagnosed, went and bought new parts, and came at 0700 on a Sunday morning to replace the entire panel. They were very professional and very nice. I appreciated their help so much! This is a number to keep! read more