Very professional. Got a fair price for car and they came to me to pick it up. Highly recommend.read more

I had a great experience working with Emils & Dante @ Nico Buys Cars.They offered me a great price…read moreon my vehicle and they were both professional and courteous. It was a smooth hassle free experience. I would definitely use their service again and highly recommend them to others. Kingsley K.

Sawyer was great to work with--efficient, effective, and easy to communicate with. He quickly…read morehelped me find a solution and made the whole process smooth and stress-free.

They did an amazing job. To anyone who is tepid about entering the car buying market on their own,…read moreI would strongly recommend his services. As the internet continues to proliferate, the amount of information available about automobiles is only going up. This theoretically is good for consumers but only if you're able to sift through it all and minimize the noise. They did just that. We completely outsourced the identification of the proper used vehicle to him and his team, and they delivered us the results we were after.

The best place you can trust 100%. Their prices and every…read moreservice they provide are totally affordable. Super friendly and very professional. I'll definitely stay their customer forever.

I had my cooked rear light wire replaced and two other repairs the guys did a great job diagnosing…read moreand explaining the issue. Great customer services highly recommended.

After 14 years with my Nissan Altima, it was finally time to upgrade. My fiancé already had an…read moreexcellent experience with Murad at Select Auto Imports with his Mercedes E300 in 2022. Shopped around with other local dealerships but no one compared to the genuine, honest communication we received from Murad. The finance department was fair, efficient and transparent as well. I was able to find the perfect pre-owned vehicle for me -- an Audi Q5. I'm beyond appreciative for the professionalism and sincerity I received during this process. Thanks again Select Auto! Looking forward to our continued business!

Select Auto Imports has been working with us in the car that we have been wanting and watching for…read moreweeks! Top tier! Out the door pricing and will have you in and out in your next beautiful ride! Omid was our salesman and he was very knowledgeable and helped us achieve what we came to do! Thanks again!

My husband and I purchased a car from Elite. The purchase went very well! The staff is excellent to…read morework with. Highly recommend Elite for purchasing your next car. We are considering purchasing another car there for my husband.

I bought a used 2020 BMW i3 from Elite in 2023. The vehicle condition was similar to a new car, but…read morethe price was heavily discounted. I've owned this car for almost a whole year now and I still love it. I haven't had any problems with it. The buying experience was pleasant, with the only hiccup that the salesman was not very knowledgeable about the car. I had already done my research though and was able to answer my own questions with a quick test drive and poking around in the car's software. I did not have the same issues as other reviewers with the tags. They got me permanent tags with weeks to spare before the temp tags were set to expire. In my experience, they represent a car honestly. If they are selling it as like-new, it will be nearly factory condition. If they are selling it with known issues, they will disclose the issues and knock a large sum off the price. You just have to know what you're getting before you buy, which is the responsibility of the buyer.

Great workers with a great lot! Tight on space but they've got a great selection and great…read morelocation. Their office is really nice and super clean and they're extremely fast with anything eg paperwork, cleaning, etc. that needs to be done before buying. We came 50mi from MD and wouldn't hesitate to immediately come back for my next. Really, really nice converted duplex into a commercial building. Right in between a bakery and restaurant on their building. Couldn't be happier with our purchase!

My husband I purchased a Mini Cooper here today. These young men were on point! Good to see…read moreyoung entrepreneurs handling their business. They were timely, professional, and were very informative in helping us through the Maryland tax/title process. This was great for me, only living here 2 years and from the Miami area. The process was QUICK and haggle free. We didn't finance the car so I have no idea about that process, but I can tell you they were honest and that goes a long way with me. Vicki Cobb

UPDATE: After posting this review, I received a call from…read more Melvin Reyes, Assistant Service Manager. He gave me a credit for the services that I felt I was misled about. I'm altering this review from 1 to 3 stars because I want to credit the dealership for making this right. But I'll leave the original post for the record. ORIGINAL POST I've been servicing my car at BMW of Alexandria for about 10 years, and up until now I've generally found the advisors to be straightforward about what is actually required versus what is optional. That's why this experience was so disappointing. At a recent visit, I brought in my 2021 BMW 330i (about 25,000 miles) for a recall and routine service. My advisor, Jhett Nealy, recommended several additional services and presented them in a way that clearly implied they were appropriate and timely for my vehicle. Based on that representation, I approved them. Those services included a coolant system service and a fuel injector cleaning--together several hundred dollars. Only after the fact, when I took the time to review BMW's actual maintenance guidance, did it become clear that neither of these services is part of BMW's condition-based maintenance schedule at this mileage. In other words, these were discretionary, dealer-driven services--not manufacturer-recommended maintenance for a 25k-mile car. I followed up with the dealership over text, and the responses I received (which read very much like AI-generated boilerplate, but regardless represent the dealership's position) only made things worse. Instead of pointing to BMW documentation, they justified the services by saying "Google" and "most BMW owners" recommend doing them around 30k miles--and even suggested doing injector cleaning every 20k miles due to "local driving conditions." That's simply not credible. A basic search shows widely inconsistent, non-BMW sources--generally suggesting 30k-45k miles for injector service, not 20k--and no standardized interval at all for coolant. More importantly, none of that is BMW guidance. Substituting internet opinion for manufacturer recommendations, and presenting that as "recommended maintenance," is misleading. The core issue here is not that optional services exist--it's that they were presented as if they were appropriate and necessary at this mileage. That crosses a line. When a customer is relying on the advisor's expertise, that distinction matters. By the time I fully understood what had happened, the work was already done. At that point, it's not a conversation--it's a sunk cost. Trust is everything in a service relationship, especially at a dealership. For years, I felt BMW of Alexandria largely respected that. This experience with Jhett did the opposite. If this is now how the service department operates--blurring the line between required maintenance and revenue-driven recommendations--then I'll be taking my business elsewhere. I'm sharing this so other customers can make informed decisions and ask more pointed questions before approving work.

This is my third BMW, and I have been to multiple BMW service centers over the years. This location…read morewas by far the worst service experience I have ever had. I had my vehicle towed to this BMW service center after getting a flat tire on a car I have had for only one month, with roughly 800 miles on it. My tire was showing 0 PSI, and my concern was simple: I wanted to know what was actually wrong with the tire, whether it could be repaired, what my options were, and what made the most sense financially. Instead, Vincent Hammond provided poor communication, vague answers, and no meaningful assistance. I asked direct and reasonable questions about the tire, whether it could be repaired, and why replacement was being pushed. I never received the clear, professional explanation I expected from a BMW service center. The only thing that seemed clear was that they wanted me to pay $520 for one replacement tire. I ultimately had my vehicle towed to another shop, and even with the additional towing expense, I am still paying less to have the tire replaced than what this BMW service center wanted to charge me. Would've been even cheaper if I just repaired it. That says everything. The other shop was far more knowledgeable, transparent, and helpful. They explained my options, told me what was cost effective for me, and clearly laid out the consequences of each option so I could make an informed decision. That is exactly what Vincent Hammond and this BMW service center should have done from the beginning. Instead, this experience felt like a cash grab. I did not feel like they was trying to help me understand the issue or make the best decision for my vehicle. I felt like he was trying to sell me the most expensive option while avoiding basic questions about the actual condition of the tire and whether repair was even possible. To make matters worse, when I arrived, someone simply handed me the keys without asking for identification or verifying that the vehicle was even mine. That is completely unacceptable for any dealership, especially a BMW service center. I also had serious concerns about how my vehicle was handled while there, especially since it arrived with a flat tire and had already shown 0 PSI. For a brand like BMW, this level of service, communication, and professionalism is embarrassing. I expected transparency, expertise, and basic customer care. What I got was dismissiveness, unclear answers, and a vague $510 quote. 2 whole hours of prolonged texting and next to no details. This location was unprofessional, unhelpful, and completely disappointing. Based on this experience, I would not recommend this service center to anyone. I strongly advise other BMW owners to get a second opinion before agreeing to service here. This is the closest BMW to my home and there's a reason I got my car in Silver Spring, but that's a story for another day.