Very professional. Got a fair price for car and they came to me to pick it up. Highly recommend.read more

I had a great experience working with Emils & Dante @ Nico Buys Cars.They offered me a great price…read moreon my vehicle and they were both professional and courteous. It was a smooth hassle free experience. I would definitely use their service again and highly recommend them to others. Kingsley K.

Sawyer was great to work with--efficient, effective, and easy to communicate with. He quickly…read morehelped me find a solution and made the whole process smooth and stress-free.

They did an amazing job. To anyone who is tepid about entering the car buying market on their own,…read moreI would strongly recommend his services. As the internet continues to proliferate, the amount of information available about automobiles is only going up. This theoretically is good for consumers but only if you're able to sift through it all and minimize the noise. They did just that. We completely outsourced the identification of the proper used vehicle to him and his team, and they delivered us the results we were after.

I usually go to my dealer for anything car related, but in this day their emissions inspection…read moremachine was down. Since I'd already planned the time from work, I Googled places nearby. This place had good reviews, so first I called to see what the wait was like, then drove over. The person I spoke to on the phone was pleasant. When I arrived, they asked me to scan a QR code to check in, that was neat. Although I went in for just an emissions inspection, the person who checked me in saw that my state inspection was due soon and suggested getting that done as well which I agreed to. Then I sat in the waiting area in the back and worked a bit. I wish I'd taken a picture of the waiting area before others arrived because it was so cute! It was decorated with a beach theme and there were small couches and arm chairs and games to play. I think the emissions and safety inspection took about an hour or a little more. When they finished the person who checked me out was also pleasant and chatty. He was reviewing my vehicle and what services I needed and I commented that it was much less than what my dealer recommended. He was very professional and said that the dealer might be more conservative but he believes in only getting what's necessary. I appreciated his take, and especially that he didn't feel the need to talk negatively about a competitor. I will absolutely be back to get my car serviced. It was a pleasant experience with pleasant people!

I went here for my cars state and emissions inspection. Most places I asked around had a 1+ hour…read morewait and weren't nice about their communication. I guess it's because my car is newer and they can't make money off state and emissions inspections unless cars are older usually. I called here before I went and they only had one car ahead of mine. When I showed up to the shop, there was someone working on another vehicle but was very friendly to me and asked me to wait while he looks at my car. I was dome in 30 minutes and was on my way! While waiting at the shop, I also overheard the mechanics conversation with a customer where they needed a costly car part replaced, and he even went ahead and called the manufacturer for the customer to see if there was still a warranty on the part. He also came up with other alternatives. A customer could use to pay for the expensive part. I've never seen a mechanic go this far for a customer before and it makes me want to come back in case there's ever issues with my car.

I called about a vehicle I was interested in and spoke with Easton on the phone he got my…read moreinformation and I let him know I would be in later that morning. When I got there I was greeted by the front desk and Easton. Easton was very good and knowledgeable on the vehicle and made the whole experience amazing and was very personable. I ended up purchasing my dream car. The process was very smooth, no hidden extra fees , very straightforward.

I had an excellent experience working with Murad at Select Auto Imports. From the beginning, Murad…read morelistened very carefully to what I needed in a vehicle, especially regarding price, size, and overall practicality. He never made the process feel rushed or pressured, and he took the time to understand what would actually work best for my family. Murad was also extremely hospitable throughout the sales process, offering drinks and snacks and making sure we felt comfortable while we were there. He stayed in contact with me for months before the purchase, consistently providing updates on inventory and letting me know when vehicles came in that matched what I might like. One of the things I appreciated most was his willingness to match or beat offers from surrounding dealerships. That showed me that he truly valued my business and wanted to make the deal work. He also went above and beyond by helping solve current issues my wife was experiencing with her car, even though that vehicle was not purchased from him. I also want to recognize the finance manager, who overcame several would-be roadblocks during the financing process. He worked hard to make sure we felt extremely comfortable with both our purchase and our financing options. His patience, professionalism, and problem-solving made a major difference and helped turn what could have been a stressful process into a smooth and reassuring experience. Finally, I want to recognize Mr. Hajji, the owner, for the way he treated us. He made us feel like VIP customers and acknowledged that we had purchased from Select Auto Imports before. That kind of customer appreciation means a lot and is one of the reasons we continue to feel comfortable doing business with them. Overall, Murad and the entire team at Select Auto Imports provided outstanding service, professionalism, and care. I would highly recommend them to anyone looking for a dealership that values relationships, listens to customers, and works hard to earn your trust. -A. Muhammad

My husband and I purchased a car from Elite. The purchase went very well! The staff is excellent to…read morework with. Highly recommend Elite for purchasing your next car. We are considering purchasing another car there for my husband.

I bought a used 2020 BMW i3 from Elite in 2023. The vehicle condition was similar to a new car, but…read morethe price was heavily discounted. I've owned this car for almost a whole year now and I still love it. I haven't had any problems with it. The buying experience was pleasant, with the only hiccup that the salesman was not very knowledgeable about the car. I had already done my research though and was able to answer my own questions with a quick test drive and poking around in the car's software. I did not have the same issues as other reviewers with the tags. They got me permanent tags with weeks to spare before the temp tags were set to expire. In my experience, they represent a car honestly. If they are selling it as like-new, it will be nearly factory condition. If they are selling it with known issues, they will disclose the issues and knock a large sum off the price. You just have to know what you're getting before you buy, which is the responsibility of the buyer.

Great workers with a great lot! Tight on space but they've got a great selection and great…read morelocation. Their office is really nice and super clean and they're extremely fast with anything eg paperwork, cleaning, etc. that needs to be done before buying. We came 50mi from MD and wouldn't hesitate to immediately come back for my next. Really, really nice converted duplex into a commercial building. Right in between a bakery and restaurant on their building. Couldn't be happier with our purchase!

My husband I purchased a Mini Cooper here today. These young men were on point! Good to see…read moreyoung entrepreneurs handling their business. They were timely, professional, and were very informative in helping us through the Maryland tax/title process. This was great for me, only living here 2 years and from the Miami area. The process was QUICK and haggle free. We didn't finance the car so I have no idea about that process, but I can tell you they were honest and that goes a long way with me. Vicki Cobb

I brought my car in to have the software for a BMW Series 2 redone, hoping to fix an instrument…read morecluster issue. The service rep, Giorgio H. helped talk me through the issue and we decided it was uncecessary work, and that another software review would just waste money. To me, this reflected intelligent, thoughtful service, and excellent BMW customer care.

UPDATE: After posting this review, I received a call from…read more Melvin Reyes, Assistant Service Manager. He gave me a credit for the services that I felt I was misled about. I'm altering this review from 1 to 3 stars because I want to credit the dealership for making this right. But I'll leave the original post for the record. ORIGINAL POST I've been servicing my car at BMW of Alexandria for about 10 years, and up until now I've generally found the advisors to be straightforward about what is actually required versus what is optional. That's why this experience was so disappointing. At a recent visit, I brought in my 2021 BMW 330i (about 25,000 miles) for a recall and routine service. My advisor, Jhett Nealy, recommended several additional services and presented them in a way that clearly implied they were appropriate and timely for my vehicle. Based on that representation, I approved them. Those services included a coolant system service and a fuel injector cleaning--together several hundred dollars. Only after the fact, when I took the time to review BMW's actual maintenance guidance, did it become clear that neither of these services is part of BMW's condition-based maintenance schedule at this mileage. In other words, these were discretionary, dealer-driven services--not manufacturer-recommended maintenance for a 25k-mile car. I followed up with the dealership over text, and the responses I received (which read very much like AI-generated boilerplate, but regardless represent the dealership's position) only made things worse. Instead of pointing to BMW documentation, they justified the services by saying "Google" and "most BMW owners" recommend doing them around 30k miles--and even suggested doing injector cleaning every 20k miles due to "local driving conditions." That's simply not credible. A basic search shows widely inconsistent, non-BMW sources--generally suggesting 30k-45k miles for injector service, not 20k--and no standardized interval at all for coolant. More importantly, none of that is BMW guidance. Substituting internet opinion for manufacturer recommendations, and presenting that as "recommended maintenance," is misleading. The core issue here is not that optional services exist--it's that they were presented as if they were appropriate and necessary at this mileage. That crosses a line. When a customer is relying on the advisor's expertise, that distinction matters. By the time I fully understood what had happened, the work was already done. At that point, it's not a conversation--it's a sunk cost. Trust is everything in a service relationship, especially at a dealership. For years, I felt BMW of Alexandria largely respected that. This experience with Jhett did the opposite. If this is now how the service department operates--blurring the line between required maintenance and revenue-driven recommendations--then I'll be taking my business elsewhere. I'm sharing this so other customers can make informed decisions and ask more pointed questions before approving work.