Bobby and Carolos have taken great care of my family vehicles over the years. Most recently, they helped me with tire replacements and an oil change. They care about doing a good job and providing good value for your dollar. Highly recommend! read more

Georgetown Auto Service removed a bolt from my tire and plugged the hole. I appreciated the friendly and professional service. They took care of my problem within an hour. read more

This shop is awesome! I needed to get the fault code for my vehicle's check engine light and they disgnosed the code and topped up my car on wiper fluid without my asking! They didn't even charge me for the service. The front desk manager was super nice as well. If I ever have any car issues, I will definitely come back here! The price for the service was $175 and they were finsihed within about 3 hours. They even checked the service bulletin for Audi to see if my vehicle had any recalls or warranties that would cover the battery issue! read more

While traveling to Alexandria from Pittsburgh for work, my Ram 2500 developed a significant coolant leak (hole in rad). I was able to limp in to Alexandria and after reviewing the many shops in the area I found Georgetown Auto Service and I'm glad I did. These guys were top notch, Bobby and company kept me informed of the issue, provided me an estimate ASAP and got me rolling in 24 hrs. Breaking down when your out of town is a daunting issue, not knowing where to go and who to trust. I would have been stranded and lost valuable work time without their professionalism and expertise. I don't let just anyone wrench on my vehicle, but these guys can any day...thank you for a job well done HIGHLY RECOMMENDED!!! read more

Georgetown Auto Service - RAM 2500 - Auto Repair Near Me - Alexandria, Virginia

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Highly recommend. They are honest and smart unlike the Audi dealership in Arlington. Immediately brought in a mechanic who rapidly diagnosed an issue I had seen and reported to the dealer many times. The dealer did nothing probably to avoid having to fix the rear differential while it was still under warranty. Don't even bother with the dealership in Arlington. Near fraud level service. This is the place to go. read more

Highly recommend! The shop took my car in right away and provided great and quick service. Will be returning. Thank you!

Took a friends car to Georgetown after one of the local dealers said they might be able to fix for $13K. We focused on fixing the needed items for safety and use and the car is in great shape after $2K with a change of sparks and cylinder oil seals. These guys are awesome! They will tell you honestly what you need and no more. I'm in Fairfax and i'll bring my cars 40 mins to here! read more

thanks. This Exxon station provides the most expert service in the DMV. Best to make an appointment

They fixed an improperly done tire balancing. They knew that my tires hadn't been balanced correctly just by talking to me on the phone. The owner, Bobby is very nice and helpful! I recommend! read more

Called for a potential appointment and Bobby answered my question honestly and with such helpful information and saved me the trip in! Ended up not having to spend a dime but next time I need help I will be coming here- true experts especially regarding Euro cars. read more

I've entrusted my aging Toyota Prius to the guys at Georgetown Auto for many years and they have truly earned my trust. The most recent occasion was replacement of a stolen cat converter which involved some negotiation with my insurance company. This type of situation I'm sure is nothing but a headache to any repair shop (insurance inspection is bare bones and specifies the cheapest parts available for minimal labor hours.) The team at Georgetown Auto not only sorted it all out they even negotiated on my behalf to get my insurance company to cover higher quality replacement parts - completely on their own. Over the years I've come to know that this sort of thing is just standard operating procedure for Bobby, Roberto and team. Great guys that look out for you. Something that is not so easy to find. read more

I've been in the DMV for 3 years and this is the best car service I've received. Honestly I felt so relieved that they did a great job with my car and didn't try to upsell me on anything. I'll be coming back here for sure! read more

I received outstanding service from the owner, Bobby, and a mechanic who had worked at the shop for years. My car's check engine light came on while I was in DC for the weekend and I was able to bring it to the shop on a Sunday. They took care of the issue and topped off my oil free of charge. Can't recommend this place highly enough read more

Georgetown Auto Service - Georgetown auto service specialize in Toyotas and thanks to them, my Camry is still running after 230k - Auto Repair Near Me - Alexandria, Virginia

Bobby has always been wonderful. He's sent a truck to come tow my mini in, and has also dropped me off at the closest metro to help with transportation. The business is super responsive and will give line item estimates. Fantastic business read more

We wanted to trade in our car, and a dealership told us there were major mechanical issues with our car. However, we'd never noticed anything wrong with it, and it rode fine. We took it to Georgetown for a second opinion, and they confirmed that there was nothing wrong with it. They saved us tons of money that would've been wasted on unnecessary repairs. read more

I want to take the time to write a review for this company, my check engine light came on and I was looking for auto places close to my job. I read the original reviews and sent an email/ called. I spoke with Bobby this was on a Sunday and he told me to bring my vehicle in for service on Monday. I dropped my vehicle off with Roberto about 730 Ish {am}. I received a call at 9:28am stating my vehicle had been diagnosed. I also received an email copy of the report. I was also informed at that time how much it would cost. I am very pleased with the service, the turnaround time and also how very professional everyone was. I plan on returning to GAS to get more service and I will recommend this company to my friends, family and coworkers. I feel they are honest and not trying to break the bank for repairs. Please visit this company I believe you will be beyond satisfied' Veronica read more

I never thought I'd see the day that I would be singing the praises of an auto repair shop, but here we are. I brought my Land Rover in after my check engine light came on (throwing a long list of codes) and failed emissions. I accidentally ended up at Georgetown Auto Service after the Land Rover dealership couldn't get me in for several weeks. I now thank God for that. I am certain that the dealership's inability to get me in saved me several thousand dollars and countless return trips to the dealership to resolve the issue. Georgetown Auto got me in quickly and identified and resolved the problem in 2.5 days (most of the time was spent waiting for parts, which were overnighted). They stayed in contact with me throughout the process and called with prices before doing any additional testing or repairs. Land Rovers are unfortunately well known for their maintenance and unusual repair issues, so Georgetown Auto consulted with a Land Rover engineer to ensure the issue was resolved. It ended up being an electrical issue and a random part that rarely goes bad in most vehicles, but is a unique problem with my year and model. Prior to my appointment, I mistakenly read horror stories about the cost of repairs for Land Rovers experiencing similar problems as mine, but I am extremely happy to report that my total bill with this shop was significantly lower than I expected. It wasn't even in the same ballpark, honestly. I will never have my vehicle serviced or repaired anywhere else. read more

I've been going here for the past three years whenever I need anything. I called up to ask if they could do a brake inspection and he said that their oil changes all come with free inspections, and the oil change is a lot cheaper. I'm about to do a cross country trip, so I was happy to take them up on the oil change. The inspection they do during a regular service like this is thorough and fantastic, you can tell they care about cars. I know enough about cars to know that the upsells that they tried to sell were actually reasonable for my car's history. I declined the optional work as it isn't necessary at the moment. I am thankful for their concern about preventative maintenance however, and I've never felt pressured by them to do unnecessary service like I've encountered at places like Firestone. After the change I was happy to chat with Bobby about my trip I'm taking in my Miata and cars in general. I love that kind of friendly and personal customer service. 5 stars, I love this shop and trust these guys a lot. read more

We had work done to a BMW a number of times and finally found this shop. They are fantastic. Bobby was so helpful and fast. We had the car towed there and he was so backed up but took us anyway. Told it would be a week or more to even look at the car but he ran the diagnostic test the same day it was dropped off within two days we got the car back. It's running better than it was when they bought the car. I definitely would recommend this and I will definitely be using them in the future. I will make sure that I make appointment ahead of time. read more

Bobby and his crew did an amazing job in fixing my 2000 Audi TT, after the Audi dealer essentially said "there's nothing we can do". Wrong! Bobby and crew went the extra mile in working out a solution to what seemed to be an intractable problem--which would have meant I could not have driven the car anymore. And at a remarkably reasonable price. Nothing but hiigh praise. Gary, Washington, DC read more

To respond to the owner's questions... The location that I was at had a large bird, large dog and it was a very cool hang. You just have at least very unscrupulous mechanic working for you that managed to scratched up my car and hid the truth from me and perhaps you. It's not at all impossible to think that someone could have slipped away and came back with enough paint to cover a 3' x 6' scratch, done under the radar that it left find brush strokes, which at first completely perplexed me, then baffled me and finally really made me feel taken advantage of. read more

I can't give enough praise to give Justice to this business!! They worked with our school schedule, handling the service on our (teacher) schedule, making sure we'd have use of the auto to commute during the school week. They worked on the car while we were away on winter break - even making arrangements to have the car returned to our residence. Pricing was more than fair and the customer service was fantastic! We're so grateful to have found Georgetown Auto and would gladly recommend to all our friends!! read more

Bobby was able to fit me in last minute for routine maintenance/oil change on my 2021 Volvo. Could not have had a better experience! Honest upfront communication and they don't nickel and dime you (which is extremely rare in my experience). 10/10 would recommend! Thanks guys read more

Honest, knowledgeable, and generally nice! Will come back here again! The dealer wanted to charge me $850 for replacing a purge valve. Googled what is a purge valve and saw it was around $100. So decided to find another place. The next person told me $400 plus parts then told me the part was $200. Know that was a lie so googled another place. Georgetown Auto Service (Bobby) told me it max $210 labor and around $100 for the part. The part price was consistent with what I was seeing online so I know he was honest so went in for the repair. Dropped off my car at around 8 am and got the call to say it was ready around 1 pm. Collect around 4 pm......super fast service! Again...will come back for any repairs! And you should go also! read more

Wayne and Junior were amazing. My car started rattling on Saturday night and I scrambled to try to find a shop open on Sunday, not many options, which caused some stress as I needed my car for Monday. Wayne told me they could squeeze me in same-day and I was in and out in 30 minutes! They had great communication and the fix was pretty simple so they didn't even charge me! I'll definitely be back this is a place that is intent on providing excellent customer service. read more

I had a leaking oil pan on my Audi Q5. I was worried that being new to the Alexandria area other mechanic shops would try to shove parts and services that I wouldn't need. Here at Georgetown Auto Service they simply fixed the oil drain plug and serviced the oil. What I thought would be a $400+ job turned out to be a $75 fix. I can't thank them enough for their honesty and prompt sane day service. Robert was courteous, respectful and I'm beyond grateful. It's hard finding honest people these days and I'm glad to say I'll be back for future service on my Audi! read more

I had a pleasant experience at this shop a few weeks ago. It had been raining often and I found out my car was flooding inside, I called them and they said I could come right away. They figured out the problem pretty quickly, and they stayed open late to fix it for me (it was going to rain again that evening). I'd definitely come back for any other issues. The waiting room is decent. They have a tv, water, and plenty of seating. Also the bird screeches loudly . read more

I had some body work and check-ups done at GT auto and wow- I'm impressed! I could not have had a better experience at GT Auto! They never try to charge you for something you do not need and the service is timely and professional. Highly recommend them to anyone and everyone! Super nice guys there too! read more

We have been bringing our cars to Georgetown Auto for almost 2 years and won't take them to another shop. Roberto, Bobby and the team are the most flexible, responsive and communicative auto shop I've ever worked with. Being in the military often takes me away from home and the peace of mind from knowing my wife can take the family car in and get fast service is amazing. We recently had a complicated issue and had to bring the car back a couple times until resolved but the team figured out the issue as quickly as they could and didn't even charge for all they could have. Thank you! read more

So I had my brakes changed here less than a year ago. It went fine and I was happy. Fast forward to October 2019, I receive an email stating that my car is due for service and that my brakes are in the red danger zone. Then i receive a text message saying the same thing, So I respond to the text and schedule an appt for Saturday. Mind you I have moved about an hour away since my last service, but considering they were good the first time and were Lexus certified, I decided it was worth the trip back. I arrive there at 9am as told. Once i arrive the younger guy, Michael asked how he could help, i told him that I had an appt and that i received an email about my brakes being due for replacement. He finds my info on his computer, then says "we never emailed you." I was taken back by the accusatory tone, but Luckily in this digital age I can pull up an email from my phone, which I did and showed him. He doesn't apologize for basically calling me a liar and says that they charge a $110 inspection fee that will be deducted from the total cost of the repair. I ask him the price of the brakes and he says "you said they told you the price right?" I then told him that i was told $200 and he said "well then that is the price." That snarky comment annoyed the hell out of me but i just agreed and walked across the street to starbucks to read while they replaced my brake pads. I then get a call saying that the brakes are in good condition and that no service is needed. I was surprised but then i ask "that's great but then why did you guys send me an email and text saying i needed my brakes serviced." He responds with "we did not send you an email." Mind you, this is after i already showed him that they did and he agreed. So i walk over and show him the email again, to which he says that it was the old database that is sending these emails......... okay? He then says it was $110 but he would give me a discount for the mistake. I say okay, and when he gives me the "new" discounted total it's $110. At that point I couldn't take any more of his blatant disrespect, so i just pay the man and walk out to avoid any further issues. I am not sure why this guys was acting so ridiculous, but he is a horrible representative for the company, and he cost the shop a customer because I will NEVER come back for service here again. There are far too many mechanics that are closer to my new home that would kindly take my money and at least do it without insulting me and lying. read more

Georgetown Auto Service - Auto Repair Near Me - Alexandria, Virginia

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This should be the only auto service place you go to. They're so friendly and helpful. I had a long list of problems with my car before coming to them- but after coming to them, each concern has been fixed. They've also been really considerate about pricing- giving me a heads up about the cost of something before they do it- I think that is so considerate of them to do that and I appreciate it so much. I highly recommend Georgetown Auto Service. read more

An actual honest, reliable mechanic who charges fair prices. I've had several jobs done here, and they are reliable, efficient, and accommodating. read more

Find another place to take your car if you don't want your time wasted. We had an appointment for 9:30 am for a simple oil change and when we got there they told us there was no mechanic. No mechanic at all was going to be in all day. They guy at the front desk even confirmed that we were slotted for the oil change but that no one had called us because no one realized a mechanic wasn't going to be in. What kind of business is run like this? Their whole operation is car mechanics yet they take appointments, don't have mechanics, and don't bother to call to cancel the appointment. These guys are really unprofessional and unpredictable. Don't waste your time and money here. In response to the company's comment. The guy at the front desk said that the mechanic was out of the country. Not ill. Either way, someone should have called us to cancel the appointment. read more

Bobby and the team in Alexandria installed a 2.5 inch suspension leveling kit on my Toyota FJ and a 2.5 inch suspension lift on my 2002 Jeep TJ Wrangler and I am very satisfied with the quality of the work and the customer service I have experienced. I brought my own parts and approved a fair quote before they performed any work. Highly recommend this team. read more

I would look for a different place to take your car. Sure the front desk guys seem honest and the prices seem good, but their mechanic(s) are careless and should not be trusted with your car. Most of their pristine reviews are from years ago when it seems like they may have had different mechanics. Now the owner is rarely there and their operations very clearly reflect it. Concerning Bobby's comment below: I'm happy to send you the invoice that I have clearly showing you guys performed the work as I retain all service records for all my cars(particularly my Z4). Also, the fact that you don't remember that one of your mechanics backed into my car with another patron's car is evidence enough that you're really dropping the ball on not only managing your mechanics, but on customer service as well. You've also serviced my Porsche, to boot. read more

Georgetown Auto Service provides excellent 1:1 customer care. This is a boutique auto shop that specializes in each individual's needs. I have been taking my car here for a few years & this is definitely the best auto shop within the DMV. Bobby & his crew provide an intimate customer experience with impeccable service & value. read more

I was in route to Naples Florida from the Boston area when my BMW X5 flashed a drivetrain malfunction, a check engine light and the drivetrain went into low performance mode. I limped into Alexandria VA on a Sunday following new years day......stranded with my family and the family pet. I called AAA and they recommended Georgetown Auto Repair. Bobby, the owner was gracious and kind and he came into his shop for me and ran his scanner on my vehicle. He cleared the faults and I was on my way. It ended up being a simple repair. If your ever in need of repairs on your imported luxury vehicle this is your guy. The Best independent shop in Alexandria. Nate F read more

Full disclosure. Client of mine. Doesn't distract the fact that Bobby and his team are top flight service providers. Dealership service w/o dealer prices our hassle. No over-selling or up-selling. These guys run a well-oiled machine and know what they're doing. Good people. Strong ethics. read more

I have lived in the area since 2009 without a vehicle, but in 2020 I got a used car (from another family member). I asked a local friend (whose husband is a mechanic in the area) for a recommendation on where to take my car for service and her husband recommended this place. I have only had to take it in twice so far (once for replacement fluids and brake pads, and once for my check engine light) and both times I was super happy with the service. I never feel "taken for a ride" as far as recommended service work and I never feel over charged. They only do exactly what's needed and don't try to sell me on other repairs or charge me for work that isn't needed. I highly recommend this place if you want a trusty, reliable auto service in the area. read more

Took our 2009 Mercedes C300 4Matic Sport in for an oil change & health-check (a.k.a. Mercedes Service A & B). Bobby was very helpful and informative. They inspected everything and gave guidance on what things required immediate attention versus which things will need to be addressed in the future - but are not immediate priorities. They also did several other "fixes" to improve drivability/reliability of the vehicle at no additional charge. i.e. Adjusted tire pressures, etc. Much better (more honest) than the Mercedes Benz dealerships that wanted to charge us for things that were not critical necessities. - Prices were reasonable. - Service was prompt, and adhered to our scheduled appointment time. - 'Most' staff were wearing Covid masks. Based on first experience - I would definitely recommend and will continue to bring my vehicle back to them for service + maintenance ! read more