Archie at Drive Time was an absolute pleasure to work with. He was incredibly patient throughout…read morethe entire process, took the time to answer all of our questions, and made sure we felt comfortable every step of the way. His flexibility and easygoing nature made what can sometimes be a stressful experience feel smooth and enjoyable. We truly appreciate his professionalism and would highly recommend working with him!

My experience was amazing! I came in with no hope and Joe (and Elijah) really made my day. My…read morecredit is bad and didn't have a large lump down payment. They guided me to the best options. Please support.

I am actually here now about to pick up my jeep. This experience was great! An easy process. Mr…read more Pierre helped me and his service as amazing. Very patient, knowledgeable & he worked with me as far as my budget. Also Shaz was very helpful as well and made sure I had the numbers I was looking for . I hope to go through them with my future vehicle. Thanks guys. ‼

Absolutely horrible customer service and an extreme lack of knowledge on the pricing and…read moremaintenance of vehicles. I called Friday about their 2017 Chevrolet Cruze and was told to come in Monday around 10:30-11 because the car was being "detailed". I drove over an hour in intense traffic to a complete no show. Then when I did arrive the car was filthy, had rust on the paint and rims, and displayed poor condition and lack of maintenance. The car salesman Shaz was unapologetic, despite trying to solicit unsafe and poorly maintained motor vehicles. Absolutely disgusted with this business and will be reporting to the DMV and better business bureau. Save your money, time, and well being. I would give 0 stars if I could

Quick and easy!! took under 10 minutes to get tagged and titled. Went in to get 30 day temp tags…read morebut since my truck was over 20 years old they were able to get me historical tags saving me the hassle of getting a md safety and emissions inspection.

Customer service and product advertising. Phone etiquette. They were extremely rude and they hung…read moreup on me while I was talking to them.

I had a great experience working with Racquel Eaton at Easterns Automotive Group in Temple Hills…read more She is very passionate about her job and truly cares about helping her customers. She doesn't pressure you into buying something you don't want. Instead, she takes the time to listen, answer questions, and work with you to find the right vehicle for your needs and budget. Racquel was very respectful, professional, and knowledgeable. She gave me helpful tips about cars, ownership experiences, and what to look for when making a purchase. Her honesty and patience made the entire process smooth and stress-free. If you're looking for someone who genuinely wants to help, I highly recommend asking for Racquel Eaton at the Temple Hills location.

Worst dealership experience I have ever been to, prices online do not include their mandatory 2000…read moredollar add on, avoid all eastern dealerships, sale was not made.

IF I COULD GIVE -5 STARS I WOULD WORST SERVICE OF ALL TIME!!! This Place Literally Redefined The…read moreWord "Inconvenience" I took my Truck on July 2, for inspection, I failed inspection for two front tires window tint and a headlamp. instead of going all around the world I chose the same shop to complete the work. hoping to "speed up the process", I placed a $100 deposit to "order the part" On July 10th at 9:20 I dropped my truck off at expert auto where they told me "your part should be here and we will be done with your car today" LIES LIES LIES On July 10th at 4:40 I was contacted by Expert Auto informing me that my part NEVER CAME and they won't be able to finish my truck. after going back and forth on the phone I went up to the shop to speak with a manager. THERE IS NO SECRET I WAS EXTREMELY UPSET, CURSING, AGRESSIVE . for good reason of course. the manager shook my hand and told me " I will make your car priority, your part should be here by tomorrow and we will give you a call either way" LIES LIES LIES!!!! On July 11th at about 10am I received a call from Expert Auto informing me that my part will not be arriving and my car won't be ready until next Monday!!!!!! SO IN THE BEGINNING WHEN I TELL YOU THESE FOLKS REDEFINED THE WORD INCONVENIENCE. ITS TRULY SAD I WOULD NEVER REFER ANYBODY TO THIS SHOP FOR ANY SERVICES. THE WAY THEY TREATED ME AND MY VEHICLE IS JUST UNACCEPTABLE TO SAY THE LEAST. I gave a $100 deposit to EXPERT AUTO for 3 jobs to complete, however, in 10 days they were only able to complete 1. Very sad. Very unfortunate. Very unprofessional THEY KEPT MY DEPOSIT. NO DISCOUNT ON THE 1 of 3 JOBS THEY COMPLETED. I WILL CLOSE BY SAYING THAT I WILL NOT STOP HERE!!!! ILL BE POSTING REVIEWS ON BBB, PISSEDCONSUMER, GOOGLE REVIEW AND MORE!!! You have not heard the last of me ! God bless and see you soon -- Unhappy Customer

unbelievable would never ever purchase there again…read moreSalesperson and manager came across as helpful but clearly were ok with selling a car with "one dummy key" to an elderly lady with not the best credit rating but good retirement (which I am). They could have cared less. What fakeness!!! Really wanted to be able to recommend a great option to many seniors I have the privilege to influence. NOT A CHANCE!

I'm at a lost for words of how satisfied I was going to harb motor . When I say this was the most…read morepleasant / quickest process I've experienced thus far the quickest . Seamus was amazing , knowledgeable, honest . I can't remember his partners name , but he was amazing as well and knowledgeable both Honest VERY PATIENT . Please if you're looking for a vehicle and you want a warm and pleasant experience give these guys a GO ! If not refer a FRIEND TO !!! They actually help me get my dream truck .

From the owner: We strive to do all we can to get you the car that you are looking for, a help you with a great…read morecustomer service to keep you satisfied