1. 1st Choice Auto Sales

    1. 1st Choice Auto Sales

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    Fairfax, VA

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    1st Choice Auto Sales

    3.5 (75 reviews)

    Services - 1st Choice Auto Sales

    Routine automotive maintenance

    1st Choice Auto Sales Photos

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    Aura M.

    Drove all the way from Greensboro NC to test drive a 2013 Tiguan with 50k+ under its belt. We had called couple of weeks before and told them we were coming. As we arrived, they brought the car to the front, just in case you were wondering why we drove 3+ hours to test drive it, MANUAL TRANSMISSION BABY! Anyway, let me continue, we both drove the vehicle, some cosmetics dings, cruise control doesn't work, some covers missing, tires ok...well guess what, it's park on our driveway. Dealing with 1st Choice was a breeze, they were professional and honest. We got a great car

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    9 months ago

    Helpful 3
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    1 year ago

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    3 months ago

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    1 year ago

    Helpful 10
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    8 months ago

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    4 years ago

    Helpful 1
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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

    Best choice I have ever made! 10/1 experience got my car same day and they even had mechanic check out one last time before I left the lot.

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

    Helpful 1
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    7 years ago

    Helpful 8
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    3 years ago

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    6 years ago

    Helpful 6
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    5 years ago

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    4 years ago

    Helpful 1
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    6 years ago

    Helpful 8
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    8 years ago

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    5 years ago

    Helpful 2
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    6 years ago

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    4 years ago

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    9 years ago

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    10 years ago

    Helpful 5
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    7 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    8 years ago

    I have bought two cars here in the last year. Rahm helped me both times and he was great. Very helpful but no pressure.

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    9 years ago

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    10 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - 1st Choice Auto Sales

    Review Highlights - 1st Choice Auto Sales

    Eddie and team were responsive to all of my questions and their mechanic even performed a short test on one of the car's systems that passed w.

    Mentioned in 17 reviews

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    Safford Mazda Fairfax - Service Reception

    Safford Mazda Fairfax

    (236 reviews)

    Review for service only. My wife has taken her car there several times and always been happy with…read morethe service and they haven't tried to upsell her on unnecessary services or overcharge for items. They offered her a free loaner car when they weren't sure if she would be able to pick up the car same day which was greatly appreciated. Turns out we were able to get the car back same day which was convenient. The diagnostic fee to check the issue was a little annoying when you're already getting other services done, but they did credit the cost of the fee toward the repair that resolved the issue so it wasn't a big deal. So far so good on their service department and everyone was very friendly so let's hope they keep it up.

    This review is for the service department only. In mid-December 2025, I scheduled an appointment…read morefor our family's 2013 CX-5 which had a faulty transmission drive sensor (which created a beeping sound when the car was in park). Also, the car felt unstable when it went over a bump. On the plus side, it's a brand new facility. Second, Briana was a helpful service advisor. Third, Safford Mazda Fairfax provides a free shuttle (Uber taxi) if you drop off the car for service and are going to a local destination (within 10 miles). On the minus side, there's a mandatory diagnostic fee of $199 (but it is credited toward repairs). Also, it can be slow during peak times. Repair work took about 4.5 hours (including the diagnostic report), but I was able to get work done at the office. Finally, it's expensive - but if you're replacing a Mazda part, there are no alternatives. Overall, it was a good experience.

    Ourisman Kia - Ourisman's Promise

    Ourisman Kia

    (61 reviews)

    I want to recognize the outstanding efforts of General Manager Tommy Omar and Product Specialist…read moreMichaela Matthews for completely turning around what started as a very frustrating experience. Initially, I had significant issues with my 2024 Kia Carnival SX Prestige, including tire and battery problems from the manufacturer. Unfortunately, my earlier interactions with the previous service team were filled with miscommunication, repeated appointments, and a lot of back-and-forth that left me feeling discouraged and ready to walk away--not just from the dealership, but from Kia altogether. However, just as I was about to leave for good, Tommy and Michaela stepped in. They took the time to truly listen, carefully reviewed all of my documentation, and most importantly, took ownership of the situation. Within hours, they had a clear plan in place, addressed the issues with my vehicle, and ensured that prior concerns and expenses were handled promptly and professionally. I genuinely love my van, and while the earlier experience was disappointing, Tommy and Michaela completely restored my confidence. Their responsiveness, accountability, and commitment to making things right made all the difference. Because of them, I'm not only keeping my vehicle--I'm also confident in returning as a customer. Kia should absolutely recognize their efforts, as they didn't just resolve a problem--they rebuilt trust and positively changed my perception of both the dealership and the brand.

    completely wasted my time for two weeks waiting for car to get back from body shop. GM shook my…read morehand and said as soon as it was back I would have an hour to get there to be first in line. After 25 texts over 13 days I was told the car came back and was sold. Low integrity dealership.

    Ted Britt Fairfax Ford Parts - Missing vent louvers that the shop foreman had to come out and finally install

    Ted Britt Fairfax Ford Parts

    (374 reviews)

    Great experience. Came here looking to see options and went out with a new car. Pal and Ali were…read moreexcellent and the hole process went smooth

    Extremely disappointed with my experience at the Ted Britt Ford Service Department, particularly…read morewith service representative Ashley. Communication was terrible. My calls went unanswered, I was never kept informed about the status of my vehicle, and whenever I tried to get answers, I was repeatedly brushed off with dismissive responses of "I don't know," with seemingly no effort to actually find out what was happening with my vehicle. Even more concerning, my final service report states: "THESE SERVICES WERE RECOMMENDED BY THE SERVICE ADVISOR AND DECLINED BY THE CUSTOMER," specifically listing "MOUNT & BAL 3 TIRES." This is simply not an accurate account of my experience. That service was NEVER offered, discussed, or mentioned to me, and I never declined it. I cannot decline a service I was never told about. The final straw came when I needed my disabled vehicle towed. I was told I needed to push my own vehicle out of the service area AND UP A HILL so the tow truck could access it. Ashley offered no assistance and made no effort to find anyone to help me. Thankfully, a mechanic saw what was happening and stepped in to help. He was kind, professional, and appeared embarrassed when he realized I had been left to handle this on my own. I wasn't asking for special treatment--just basic customer service, communication, accurate documentation, and some compassion. Instead, I left feeling dismissed, disrespected, and extremely concerned that my service paperwork states I declined a service that was never even presented to me. Ted Britt Ford management should seriously review both how customers are being treated and how customer decisions are being documented.

    1st Choice Auto Sales - autorepair - Updated September 2026

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