Professional and efficient and thorough service in my gas dryer. I was pleased with the work, but…read morethe cost was higher than usual.

I requested some quotes fro fixing my washer. Gabe responded that he doesn't come to my area of the…read morestate but offered to help me as much as he could. After talking to him, it's time for a new washer and he recommended a good one. So far, he is the only business that has responded to my request.

Absoutely horrible customer service!! Deceitful…read moreUnprofessional Unhelpful Absolutely horrible DO NOT RECOMMEND!! Theh technician was late mulitple times for schduled appointments. He didn't even show up once. The customer service team is unporefessional on the phone. They can't give you answers. They just argue and yell at you. HORRIBLE!!

A fabulous experience with Steven, the owner of Elite Appliance. This family run business is ELITE!…read more I called to schedule and literally received a call back before I hung up the phone. Brandon gave me several options all based on my availability. Prior to the appointment I received text confirmation and text reminders. When Steven was on his way I received his location via text so I knew his exact time of arrival. So we were off to a great start. I love an organized business- especially one that I am not worrying about following through. So I was already impressed and then Steven walked through our door. Immediately he earned our trust. Not only is he an affable guy but confidently explained the issue with the dishwasher and said he would order the part and could be back in a few days when it arrives. On the return trip he once again was on time, quickly repaired our dishwasher- no muss, no fuss. Just like I anticipated. Elite Appliance is on my gold star list and I will use Elite Appliance in the valley. I never questioned the cost of the repair because I had faith in his business ethics. When people trust your brand they won't question the price. So true. You can't go wrong with this wonderful company on the mountain.

I have a 12 year old LG front loading washing machine that started leaking on the bottom. My wife…read moreand I debated having it repaired or buying a new one. We decided to have it checked out and then make a decision. Scheduling the appointment was easy and the woman who took my call was friendly, knowledgeable and, as importantly, laughed at my stupid jokes. The tech showed up about 10 minutes early and diagnosed the problem in a matter of minutes. The cold water valve inside the machine was leaking and would have to be replaced. The tech suggested also replacing the hot water valve. I agreed to the price and he had it repaired inside of 30 minutes. He also checked out the drum bearings and the pump. The tech was a great guy who cleaned up the inside of the machine and made sure everything was the way he found it. I couldn't be happier.

Great response, figured out what the issue was and did some adjustments. I'd use them again without…read morequestion!

What a nice guy! He fixed my washer in about 40 minutes and was a great price! He uses Zelle, which…read morewas very convenient.

Reliable and did the job right! We know that we can contact him and have a reliable business get us…read morehelp.

I am over 75 and I have never had a repair person in my home do a finer job than Terry. My clothes…read moredryer wasn't getting my clothes dry. Terry checked things out initially finding the lint trap screen had deposits from dryer sheets that were clogging the air holes. He scrubbed it thoroughly with soap, and then proceeded to check out every other possible problem I could be having. It was not an easy process as my vent goes to the roof of my house, and he was able to clean it out with what he calls his 'fishing rod'. For all the time and effort he put in, he only charged me his reasonable service fee, which he warrantees as well. Don't hesitate to call Terry for an appointment. He's prompt, knowledgeable, and loves what he does.

Another great experience with this company. He was on time and was able to come after 5 Pm when I…read moregot off work. Great work at a great price

Personable, professional and very knowledgeable. Broken icemaker in almost 20-yr old refrigerator…read more Gave us great advice and options on how to approach the problem. We decided to buy a new refrigerator. We have recommended Joe to friends and will continue to call him when we need repairs, which we hope is not often. Unfortunately, within a month of the refrigerator going out, our washer broke. So we are waiting for a call from Joe. He is great.

From the owner: All your Home Appliance Repair Needs! Over 40 years experience with 21 years G.E. factory service!…read more Serving the Payson area since 2004. Retired Valley Firefighter making Payson his home! We also offer some appliance installs. Gas conversions available. We are License with the Town Of Payson.

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

I found this company through Yelp last night when our dryer broke. The response was immediate after…read moremy request was made and I was able to make an appointment as early as 8-10 am the next day. Adam came and my husband said he was on time, reliable, and very kind and respectful. We are so pleased with the service and care he gave. Highly recommend!!

Ponderosa is beyond amazing. We've had three different technicians come out to fix two refrigerator…read moreissues. The first two repair companies, told us the downstairs refrigerator was old and it wasn't worth replacing the compressor Ponderosa Appliance found a loose wire, reconnected it and it's working great. The first two repair companies, told us they would be back to fix a refrigerator ice maker, and we never heard from them again. Ponderosa diagnosed the refrigerator and said the icemaker needs a new part. They gave us a quote which surprised us how inexpensive it was considering how expensive the refrigerator was. This is a company with Integrety, expertise and they deliver! I wish I could give them more stars because they beyond deserve it.

My mother ordered me a drawer dishwasher,They came to install it June 10,2025,but there was problem…read morewith it so they took it back to repair.I don't really want somethng that needs repair.It has been two weeks now without a dishwasher.This company is a joke..I would not recommend them to anyone...

There was some issues with communication from the business office that led me to have to find…read moreanother electrician. I was very pleased with the electrician when he came out to do an initial estimate. He was friendly and explained that this company enjoys helping home owners with these kind of electrical needs that I had at the time. The value seems to be a little higher than others but everyone has their own rates set. So I still think it's reasonable. I don't know how well the work would have been done, so I'm only reviewing the experience that I did have. 4/5 stars due to the communication issue. I called the office and spoke to a gal multiple times who was not relaying messages to the electrician. That's my only issue.

Another great job by this company. I had same day service when I called. The men were polite,…read moreprofessional and courteous. They also attended to 4 other electrical problems in the house.