Would not recommend this practice to anyone. Was told surgery would be six weeks out. Called office…read morethree times with only one return call. They called after eight weeks to schedule my surgery for another three week wait. Let the scheduler know need to sooner. She scheduled pre-order for Monday at 2:40, surgery on Wednesday. After their office is close on Friday, I get email changing appointment to 4:40. No phone call to see if I'm available, I'm not. Left phone call to cancel pre-op, surgery, and post-op. Can't deal with people like this! Three appointment never met the doctor.

I am not one to write reviews but I feel like my experience warrants this. I was referred to Dr…read more Caspary by an urgent care center in Panama City for a potential abscess behind my ear. After arriving at the office and being told they had no record of the appointment, I pleaded with the receptionist to allow me to see a doctor due to the size and area of the abscess. They were able to get me in. Dr. Caspary said he thought it may be Masitioditis (which can be life-threatening) and that I would need to come back the following day for a CT Scan that would be done in office. I am currently traveling and the office was outside my insurance network so I had been paying upfront. The office said they would call me the next day and let me know the price of the CT Scan. They gave me the price of the CT Scan and scheduled the appointment. Since they mentioned it would be done in office, I had assumed they would also read it in office. When they did not read the CT and sent me home (the abscess has not gone down, there were no additional antibiotics given) I went back in and pleaded again to the receptionist that I would like to see the doctor, that I did not know what to do, and was afraid. At this point, it was suggested I consider going to the ER or make arrangements to go to the ER. Dr. Caspary did not come in the room and instead sent his medical assistant. I ran home to grab a bag for the ER, I lose hearing in my ear and it begins draining. I rush to the ER. I call Dr. Caspary's office at 4:45 to request that the CT Scan be sent to the ER knowing they will need them. The answering service says they cannot connect me to the office. I hang up. Once I arrived at the ER, they immediately took me back, started new rounds of antibiotics, run additional CT Scans, flushed the ear and made me feel safe. Dr. Caspary's office did not follow up with me until days later (after I had already called their office to schedule the follow up). During follow up with Dr. Caspary's office, I let him personally know that I felt the care I was given was less than acceptable. His response was to the effect of, "yeah, I don't know." At this point, all I want to do is make sure I am okay and leave the office. I will say Dr. Caspary did seem more concerned after this and gave me great care from this point on. After my last appointment, I spoke with the office manager who apologized for my experience. I felt that since I was self-pay and had to have the imaging redone - that I should have my money refunded for the CT scan that was done in office. She said she would get back to me and did not. This was at the end of May. I am fine now and continued about my life and had decided to just move on. Then I received a bill from a radiologist for $1200. The office never informed me that they would be sending the radiology report out - just that it would be done in office. The also never disclosed I would be charged separately for this. When I called to find out why, I was told this is normal and that there was nothing they could do. The care I was given at Dr. Caspary's office of Head & Neck Associates of Bay County was neglectful, unfair, and unacceptable. I sincerely hope no one else ever has to go through this type of experience.

Today was my first appointment and I am so impressed. I did have to wait for a while, but it was so…read moreworth it. I saw Mary Carmon and she did a skin check and removed a small cyst. My former dermatologist at another practice refuse to remove it because it would leave a tiny scar on my back. I didn't care about a small scar, but he wouldn't do it. Mary agreed to remove it and immediately took care of it with her amazing assistant. She and her assistant were awesome and professional. I felt so comfortable and heard. I would highly recommend Mary - just be prepared to wait in the waiting room for a bit.

NOT veteran friendly. Gave me a hard time about not having an insurance card. I've always just…read morepresented my Veteran ID and driver's license when the VA has put in a referral. Will NOT be seeing anyone there. Had the VA put the referral back in for any Dermatologist except them!!

I am a 70+ year old female in good physical condition but have osteoarthritis in my knees. I just…read morecompleted a six week course of physical therapy at First Choice. In summary, I was very impressed with the physical therapists expertise and their ability to adapt my treatment plan to my specific physical condition. They listened to my goals regarding the level of physical activity I wanted to achieve, continually challenged me, and provided encouragement along the way. They were also flexible, if for whatever reason I was having a bad day, adapted my workout for that day. Upon my graduation, I was given a comprehensive exercise program to do at home to maintain the strength I had developed. My therapist walked me through the material which also included videos of the movements. I credit the expertise of the physical therapists and their supportive attitude for my positive rehabilitation outcome.

The entire staff is friendly, helpful and dedicated to our healing. I always feel welcome and cared…read morefor. And a special shout out to Mike...he researches everyone's special needs and works hard to aliveate our pain and discomfort. I highly recommend First Choice Physical Therapy. Definitely Five Stars

This place has some of the worst communication and professionalism I've ever encountered. After…read morecompleting my MRI -- which they ordered -- I never received a call with my results. When I called to ask why I hadn't heard back, I was told that it was my responsibility to call them to follow up. Completely unacceptable. The staff were rude and unhelpful, and their communication skills are awful. To make things even worse, my neurologist -- the one who ordered the MRI -- is now refusing to review it herself and is instead having a physician assistant do it. What's the point of seeing a specialist if they won't even look at your results? Save yourself the frustration and go somewhere that actually cares about their patients and knows how to communicate.

This is a very kind and caring practice. Even if busy, they never make you feel rushed. All of my…read morequestions were answered. I am so glad I go to this group and get to see Dr Elzawahry!!

Wonderfully run office. Efficient, generous, timely…read more I had a vein that ruptured in my leg. I was frantic and called many offices. Vascular Associates got me in the next morning. They have an in-house ultrasound tech. My PA was wonderful- I wish I remembered her name. Very informative and helpful. The office offered my snacks and beverages while I waited. A+ in customer service and politeness. A+ in going over and above for their patients . I couldn't recommend this office more. The very best .

Have completed 2 of my 4 scheduled procedures for my leg pain, restless legs and discomfort…read more Vascular Associates and Dr. Shuler have really made a difference in my life. Relatively painless procedure had me back to the gym within 24 hours with significantly less pain than before. The staff really made me feel at ease, and I made many new friends there. What a fantastic experience for having to have surgery! Liz Q

As a nurse for decades, I think I'm a pretty tough critic. I scoured all the options for primary…read morecare locally, asked lots of questions and ended up booking with Heather a few years back. What a solid decision. From my entry at the door through my office visit to my exit, I felt welcome and cared for. She was thorough, frank, honest and kind. I ended up with something serious and she supported me through that. I'm grateful and blessed. A great practice.

Heather Taylor runs a superb practice staffed with cheerful and helpful people. Appointments are…read moregenerally always on schedule and the visits are always productive. Heather has provided excellent referrals to specialists, which have worked out very well. Her communication is superb, as she will reply to inquiries the same day. I always feel as if she has her clients' needs always as priority one. I am glad I found this office and hopefully I can also get the wife in to see her shortly.