OneMain Financial

2.9 (11 reviews)

Debt Relief Services, Auto Loan Providers, Installment Loans

Closed • 8:30 am - 5:30 pm

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Tami F.

157

11 months ago

Did a debt consolidation loan using my car as collateral. Staff was friendly & accommodating. Mercedes was Awesome. Was in & out within an hour. They truly saved me. I would recommend OneMain to anyone in need of financial assistance read more

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Sonny T.

235

337

1 year ago

This is one of the best loan companies I've worked with. I got my car through a dealership and used this financial agency for my loan, and I found their interest rates to be very affordable. If any of you are looking for a car loan, I highly recommend this agency. My financial agent was incredibly helpful in guiding me to get the car I needed. Overall, the service was quick and efficient, and they made the process easy to understand. They consistently followed up throughout the entire process to ensure everything was in order with the loan and the car. They are dedicated to getting things done, no matter what. I've had a great experience with them for over seven years, using their services for two cars. That's all I can say! read more

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Cynthia W.

1 year ago

Went to get my loan today and the service was great and Isabel was very helpful took time to help complete my loan thank you so much for your service. read more

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David R.

4 years ago

The worse car loan process I have ever been in. The loan was 23k for a used truck, not a Ferrari. I had already submitted all paperwork to dealership but bank wanted me and my wife to call and do the same, LOL. What a waste of time. Honestly, my home purchase was smoother than this car loan. All My pst car loans were not this complicated. Would not recommend to anyone. Please avoid this bank. Runnnnnnnnnnnn. You might be asking what my score is, I think it's fairy, 645, not bad but not great, not a reason for all the nonsense. Thanks read more

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Jimmy R.

8 years ago

I agree do not use this company , I only have myself to blame for not paying attention, they claim 36% interest but turns out to be a lot higher then that . The person I talked to said my first payment of 139.00 , 137.00 has gone to interest , I've had this loan 13 months and only 500 has came of my balance , the other 1400 went to interest. Very shady , how can my interest be 36% when she tells me my 3100 loan when all paid off the interest in paying would be 2400 ...... more like 90% . Better off getting a credit card to pay it off read more

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Cyndi S.

8 years ago

Brenda Rocha made the loan process the best experience ever!! She is knowledgeable, friendly, kind and personalble!!! I will be sure to keep her contact information to work with her again!! If you need a loan, get in touch with Brenda Rocha at One Main in Bakersfield, CA. !!!!! She's the best!!!!! read more

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J B.

6 years ago

I went to the Calloway and Hageman office in Rosedale and Gracie helped me with everything very fast and one main is just an awesome place to go. You can really tell them the truth and they will do whatever they can to help and im always surprised on what I get. Thank you Gracie your the best!!! read more

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Mercedes K.

217

10 years ago

DON NOT USE ONE MAIN! They are super shady. They failed to mention hey would be selling my loan to the highest bidder the same day they acquired it. They also failed to mention the enormous fees that are tagged into the account. $7 a day interest for the life of the loan is a little excessive don't you think? Ridiculous. Tell all your friends not to use this company. read more

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Natasha T.

9 years ago

They were good in the beginning, Very friendly, easy to work with. When I paid off my car loan I found out they didn't retrieve my title. So I ended up having to go through my old car loan company that uses some site called "mytitlesupport.com" Now I had to find that out by calling numerous phone #s. No one told me I had to go to this site to get a lien satisfaction form before I could go to the CA DMV to get my title. It has been one headache after another. It took me 3 attempts to speak with the right DMV person to tell me that the lien satisfaction is what I needed. I should have seen the red flags everytime I registered my car. I noticed that the lien holder on my registration didn't say Onemain, it said HsBC. So when I finally paid the loan off their response was we are sorry but we do not have your title. You will have to obtain it on your own. Looks like when you applied for the loan the title part slip through the cracks. Really? So when I reached out to HSBC they told me they no longer have my title, They said they mailed to Onemain Financial in 2014. So now I'm really frustrated. I need to get my car registered in another state but can't do it without a title. Finally, I spoke to someone at mytitlesupport.com and they told me my title is with Santander which took over the loan in 2008 and the loan was paid off by OneMain in 2014. Now I'm really confused. So I had to request a lien satisfaction from Santander, which is not the name on my title, and had to pay $28.00 to do so. I paid an extra $5 so I could have a faxed copy sent to me. So now we wait and see what the DMV will do when they see that my lien satisfaction say Santander and not HsBC. I will be doing a review on those two too. Sickening and frustrated. read more

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Marla A.

9 years ago

Do not use this company! I co-signed for a relative and they call and harass me almost every month trying to get me to make a payment when my relative has ALREADY HAD THE PAYMENT deducted from his bank account via AUTOPAY! I Just found out that they did it again but this time they posted to my credit report, bringing down my score from an 840! Unscrupulous and shady indeed. Now I have to dispute the entry with all three credit bureaus. This kind of behavior is surely illegal, at least until 45 dismantles the CFPB. I'm calling them tomorrow to report this company's practices. read more

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Ryan D.

11 years ago

To start, everything was ok until I tried paying off my loan balance. I first called a lady named Maria. I gave her my bank account information and routing information to process my 5K+ debt. The money was in the account as of the time she processed the payment, on a Thursday. It takes 3 to 5 business days to process a transaction of this nature so I figured by Monday and Tuesday the balance would be paid off and my account would be debited the amount. My wife received a call from the branch manager, Eddie, saying it did not process, my wife handed my the phone and I questioned him about the other payment. He told me it didn't process and we needed to do another. I got a bad feeling in my stomach and didn't want to give up my debit information to him. I handed the information over to him reluctantly to pay off my loan balance. I received a confirmation number from him and wrote it down and immediately say the debit transaction from One Main Financial processing into my account. We all thought everything was good and we were done with them. No, Eddie then later called my wife a few days later saying the payment didn't process. My wife told them you already took the money so you made a mistake in your system. Low and behold we had a non sufficient funds fee hit our account. Puzzled we reached out to our bank to find out why. One Main tried to pull the amount twice. Fast forward to today. I am sitting in the office arguing with Maria and Eddie and telling them they already took my money and tried to take it twice. I will never ever do any business with them every. I've had a loan with them for 2 years and I'll never borrow money from them again and neither should you so be warned. read more

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More info about OneMain Financial

4200 Truxtun Ave
Ste 100
Bakersfield, CA 93309
Directions
(661) 833-5560
Call Now
Visit Website
https://www.onemainfinancial.com

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Yes, OneMain Financial has free WiFi.

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Affordable housing, a robust local economy and a revitalized downtown district have turned Bakersfield into one of California's fastest-growing metro areas. The team at the Bakersfield-West OneMain Financial branch is proud to serve the residents of Bakersfield and all of Kern County. And when you're considering a debt consolidation loan, to refinance your current auto loan or you're interested in a loan to get the motorcycle you've had your eye on, talk to the team at Bakersfield-West OneMain Financial.Visit us and let us help you determine your loan options. We offer secured and unsecured personal loans. All our loans come with fixed interest rates and fixed payment schedules. Apply online, call us or visit us to get started.

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Valley Strong Credit Union

(40 reviews)

How is it when you make a mortgage principle only payment the amount of said principle goes UP?!?!…read moreHappens regularly and fyi Valley Strong does NOT service their own loans. So not only do you have to suffer through all the things the one star comments say happens here. You are then pawned off to their third party servicer who also is notoriously bad! Please save your self stress and anxiety and shop around for your mortgage. Look at the posts here, that poor guy must sit at his desk and just pump out the pre written: I sorry to hear your (insert problem here). Again do NOT if you are able to, get your mortgage here. Also Yelp you should do 10 stars because when i give one star out of five isn't that bad. 1 out of 10 is more what they deserve.

Another disappointing interaction. Had a $10 fee attached attached to the account for our nonprofit…read moreservice club. Called to inquire as to why was on hold and transferring, etc. for over 45 minutes. Finally spoke with a manager, but the phone lines got crossed and there was another call on the line so the manager said that we needed to conclude the call and she would call me back that was over four hours ago. Way to go Valley Strong.

Safe 1 Credit Union

(4 reviews)

I wanted to share how wonderful it is to go to this Safe 1 credit Union on Mt Vernon & Columbus…read more It's very clean & driving up to the drive thru ATM was such a relief & felt very safe ! I even feel more confident with employees like Vannesa Fine & Terry Mello I l8ve how this building made a beautiful turn around it looks beautiful!!! I'm so besides myself I almost just want to drive thru the parking lot just because I like it so much !!! BTW it's closer to me now so I'm so glad it's open now thank you all for making it possible to have put Safe 1 here!!

Besides the granite falls location I absolutely enjoy the staff here!…read more I don't think a lot of people know that they are open yet. I've been here at different times of the day and have never had to wait. The two tellers that I have encountered have been pleasant and eager to help. That is a lost are in the service industry now a days.

Valley Strong Credit Union

(15 reviews)

Ive probably been inside this Valley Strong less than a handful of times but im a frequent drive…read morethru costumer. This Valley Strong is spacious and beautiful. Ive never had a bad nor busy experience. Its always in and out. Plus there is plenty of parking all around the building.

By far the worst bank ever to bank at! I've gone inside so many times and those times I've been…read moreinside they are super super slow. Been told to go in one line to another line just for a dispute on a ATM machine taking my money and eating it up! People should avoid going inside or go to another bank as a matter of fact. This bank in this location is so ass it makes the bank look bad already as it is! ATM machines here are so terrible compared to to other locations.

Valley Strong Credit Union

(31 reviews)

I recently needed some help with my finances at Valley Strong. Taylor McKenzie helped me with all…read morethe paperwork. She went the extra mile to help me get everything straightened out. I'm very grateful for her. She is professional and very kind. Thank you again Taylor!

We have banked here since around 1984 when it was Kern Schools. We have had mortgages, auto loans,…read moreetc. Ever since it changed to Valley Strong we have had problems. Our account has been compromised twice during the last few months and getting it taken care of with new cards, etc. has taken MONTHS each time. The last time we were told we would be mailed new cards and we STILL haven't received one of the cards and that was MONTHS ago. Just today when I got a text that I'm thinking might be from fraud and I call the bank I'm told I'm "Caller number 50" I have been on hold twice, each time over 30 minutes. WHO has time for that every time they call? Spoke to a customer service representative today and told her we would be closing our accounts. She said, "well I certainly can't talk you out of that and you're welcome to close your accounts if you like" Well THANK YOU for telling me I can close my accounts, sooooo helpful. Good-bye Valley Strong! Update: after receiving the response from Nicholas I did call the number he provided. No answer so I left a message. Ms. Whitmore called me back. She was apologetic and I believe sincere. She said the call would be reviewed and the customer service agent spoken to and gave me a direct line to a branch manager so if I had further questions/concerns I could call him directly instead of going through the call center. For now, I will keep our accounts and appreciate her willingness to resolve this.

Valley Strong Credit Union

(13 reviews)

Haven't been to VSCU in months needed to cash a business check. AC had temperature very comfortable…read moreas I entered. Marcy a friendly teller called me up, no waiting she was very pleasant. I showed my ID, she then counted my cash back to me, we also checked all my balances easy quick professional business transaction VSCU staff were all friendly. I had a phone call as I was leaving, I answered it in their waiting area and enjoyed more of Valley Strongs air conditioning Very cool visit

I really like this location, compared to most of the Valley Strong branches. The tellers are very…read morefriendly and helpful here, and the line to wait is not terrible. I use the drive thru ATM often though! They provide a decent variety of accounts that you are able to have through a banking institution, plus their rates for most of their products are pretty reasonable. I am grateful for their types of accounts they have for Youth, and being able to help my son learn financial responsibility at his age is very valuable. I highly recommend banking here!

Chase Bank

(15 reviews)

I go out of my way to use this branch! The employees are always friendly but not too friendly where…read moreit's annoying and are always able to problem solve on those rare occasions with an issue!!

I like coming to this beach everyone that works there is nice, I came in to ha dale some business…read moreunfortunately they could not help inside the bank, I called 877 and was taken care of by customer service. I haven't had a bad experience with chase so I'm content with there service, they are always willing to help. Thank you

Safe 1 Credit Union

(16 reviews)

There's no option for a negative number. Worst customer service in Bakersfield and Delano…read more Everyone on service there should be fired. They cashed fraudulent checks, multiple times, to a delinquent who was later arrested, and my purse was found in her possession! (how do I know?) I received a call from a Detective. This bank put my account as -$500. plus. They also flagged my name at other banks! They made me feel horrible because they didn't believe me. While those checks were being cashed, I was at work. Whatever WORST Bank Ever, I hope they close forever.

This place has the worst customer service. I called today and spoke with Stacy who would not give…read moreme her employee ID number nor her last name. I asked her how I dispute a charge on my card when I am not able to contact the business and I am not getting the services I paid for. She told me I need to email the company and try to resolve the dispute with them. I again asked her, how do I do that when I cannot even email the company and she began to argue with me.. I would not recommend this bank to any friends or family

Valley Strong Credit Union

(5 reviews)

This is my favourite location!!! On Old river near Independence High school only a few miles away…read morefrom my house a huge plus!! I normally do business at Panama but wow that local sucks ass now sorry Valley Strong that place needs some customer service updates ;) This location is like a breath of fresh air for me as soon as I walked in! Wow! Smiles, eagerness, genuine personalities!! LOVE IT!! Miss Yessenia was my advisor and she like everyone else i encountered here rocks! Made everything smooth did all the right checks on the trust, checking and money market accounts I was interested in. As most of you know an unfortunate chain of events caused by my family members put my dad almost into foreclosure, drained his bank account and maxed his credit card while he was incapacitated in the hospital in critical condition. They still think they did nothing wrong and can't seem to admit anything even being caught red handed by myself and the police. Not even the police confiscating dad's bank cards from them made them admit anything! But I guess that's normal with people that don't think they should work for a living they have to sponge off of a 75 year old man truly sad... Well fast forward to now I've been nothing but impressed with the service here, fantastic actually!! The money market helps my dad's money from the sale of his house make money a VERY decent amount to help continue to pay for his ongoing dementia care which btw is incredibly expensive! Medicare doesn't cover this! They don't help with his rent in the facility they only cover meds, diapers, nurses visits and bathing by a health aide weekly. So the money market account is essential in helping me pay for his care. Miss Yessenia made this the most stress free seamless process. This is the only location i do business at now. Thank you guys so much!!

I love this place on Old River Rd by my home ! the staff in this facility are always very friendly…read moreand professional with a smile on there faces when you walk in. It's a very fast in and out bank. Thank you Valley Strong.

OneMain Financial - debtrelief - Updated September 2026

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I had gone through a rough time in my life and couldn't pay my credit cards, I was sent into…read morecollection and my credit score dropped. Richard was able to remove all my negative accounts and fix my credit in a matter of 2 months. If I could give them more stars I would!

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First I want thank Diana so much for getting us into our new home. We were definitely a tough case…read moreand she did a lot for us. The previous loan company that our loan fell through was horrible. It was a blessing in disguise. Diana was able to get us a better rate. I can't tell you how thankful I am to her.

As first time home buyers my family and I were a bit overwhelmed on finding that right person to…read moretalk to. We originally intended to seek a loan through Wells Fargo due to them being well known and trust worthy. Unfortunately, after speaking to one of their so called 'experienced' lenders; we left feeling even MORE overwhelmed, confused, & disappointed in the customer service we received. It felt like the lender could care less. After speaking with a close friend she referenced me to Guild Mortgage & to speak with Nicholas. She explained how this was the guy to talk to & how he would answer all the questions we had. I called Nicholas & he right away said he would meet with me. Within an hour we were already sitting in his office. Nicholas explained every possible scenario & went above and beyond to answer every single question we had. We left knowing exactly what we needed to do & felt comfortable in knowing we found a trust worthy lender. Highly recommended! My family & I look forward in doing future business with Guild Mortgage.

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I've known Roberta for almost 18 years, and there are very few people I trust as much as I trust…read moreher. She is knowledgeable, responsive, professional, and always looks out for her clients' best interests. In a world where relationships matter, Roberta is the real deal. Whether it's personal or business banking, I know I'm in great hands. Banc of California is lucky to have her, and anyone who gets the opportunity to work with her is lucky too.

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