Fast frendly service. They went above and beyond for me. Very helpful and patient with my situation.read more

Their customer service is below average I've been banking with them on and off for 11-14 years and…read morethis branch always gives me B.S. service like I'm going to rob them of their money for a lousy $150 check given to me by my payroll company I've cashed several of the same checks. And they don't want to cash it only deposit it what ever happened to serving your customer right they might as well get rid of the bankers and put in more heartless non emotional machines to replace them I'm telling Baldwin Park chase bank sucks they need a better manager and better trainers.

They ask you to call ahead and make appointments, but when you call no one ever answers the other…read morereviews may complete sense on why this gets one star very disappointing

Worst Branch ever, it doesn't matter what day what time the wait time is unacceptable. They only…read morehave 1 teller . The rest of the staff is walking around asking customers questions yet don't actually help. If I could give negative starts I would.

I had a terrible experience at Bank of America, and I do not recommend this bank to anyone…read more Recently, it seems like customer service at many Bank of America branches has become extremely poor. I went to the branch for one simple task: a wire transfer. Sebastian told me it would take about 10-15 minutes. After waiting 20 minutes, Daniel came over and told me I would need to wait another 45 minutes because I'm the only banker today and I have another appointment, when I asked why you didn't tell me from beginning he said we are short stuff very disappointing. I recommend to everybody to use Chase Bank , much better, customer service and more professional experience. After being a Bank of America customer for 12 years, I have decided to close all of my accounts. I will be moving my banking to Chase, where I have consistently received much better customer service and a far more .

Customer service needs serious attention at this location. Waited 45 minutes for notary service…read moreand was told to make an appointment and return later the same day. Returned according to my appointment time and still here waiting for about an hour. They tried to get rid of me every which way but I have to get it done today.

Love this branch! always a warm welcome the moment you step in. Great service and very efficient…read morestaffs!

COVID-19: Social distancing is not enforced at this establishment. None of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. None of the staff wears gloves. There are some hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment today, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is pretty big. They have free parking. They also share the lot with several other establishments. Easy to find parking spots. Bank & Staff: The bank is very clean, tidy, and organized. The staff here are very nice, welcoming, and friendly.

Another day with a bank that is very disrespectful. I guess that customer service is dead…read more I am going to have to start looking for a bank that treats me with respect Estrada was particularly not polite

I was on my way to pick up my Mom for our Saturday food run at the San Gabriel Valley area. Before…read moredoing so, I needed to go to Wells Fargo Bank (WFB) to exchange lots of rolled up coins for some bills. I found this WFB off of Azusa Ave which is less than a couple miles from the 210 Fwy. I said perfect! I didn't know that this WFB is in a historic building built in 1906. WOW!!! That is about 118 years old. Amazing how historical sites still surround us in today's times. I felt like I was banking in the past, but in modern colors. The old door trimmings were still in tact. The steel gate outside of the vault is still there. The high ceiling beams had beautiful art. I was admiring the look and feel of the bank while standing in line. It was humbling. I actually had a tearful moment. Maybe I was there before at one point in a past life... who knows. Anyway, it was very busy. There were about 20 people in front of me. I stuck through it. Once it was my turn, I walked up to the bank teller and started engaging in the exchange transaction. Bank teller was pleasant and friendly. It took a little while for them to count the rolls since I had a few hundred dollars to exchange. They have these trays to help them expedite the count. Funny, the bank teller thought one of my penny rolls was short so she had to take out one roll and double check which was fine with me. I didn't take it personally. I want to make sure the bank got the right amount of coins for the bills they were going to give me LOL. It should always be a fair and even exchange LOL. After all was said and done, bank got my coins and I got my bills! Thank you WFB!!!

I had an excellent experience from the moment I walked in. Moi was incredibly professional,…read moreknowledgeable, and took the time to explain the products and services that best fit my needs. He provided exceptional customer service and made me feel genuinely valued. What impressed me even more was that the branch manager came over to personally introduce herself. That level of customer care is rare these days and truly sets this branch apart. Between Moi and the branch manager, they created such a welcoming and positive experience that I've decided to move my banking here. I highly recommend this branch to anyone looking for outstanding service and a team that truly cares about their customers.

Never been inside, since I'm not a member of this CU but wanted to post a review so people looking…read morefor a option for various denominations from an ATM knew about this place. One of the few that gives you the option. It's only the one on the left, but one is better than none. Sometimes you need hundreds and not just twenties. Not sure why more banks make this option available but thankful there is one near me.

I recently applied for an auto loan through SchoolsFirst FCU and was disappointed to learn that my…read moreapplication was denied. I understand my credit history reflects some difficult years. Like many people, I lost my job during COVID and also went through a separation, which created financial challenges that took time to recover from. Since then, I've worked hard to rebuild my life and have recently secured a stable new position that allows me to meet my obligations and move forward. What disappoints me most is that despite explaining my circumstances and providing information about my new employment, it feels like no one was willing to look beyond my past situation or help find a solution. As a member, I hoped my credit union would take into account not only where I've been, but also the progress I've made and the direction I'm headed.

Every time I go into schools first they really make you feel like they care. I appreciate their…read morepatience and service so glad that I switched from Wells Fargo to schools first amazing Credit Union.

Came to chase bank in Duarte at 4:40pm. Asked to open up a joint account with me and my wife…read more I was turned down because apparently there is no banker at this bank at this moment to open up a bank account for us at a bank?! Wow It sounds made up...no banker at the bank. Chase please do better.

security is awesome and i got great help from i think alex getting a credit card! give them a raise…read moretheyre doing great! super helpful

I've been with them for years great bank friendly staff, office is always nice & cleanread more

Service is always nice! The ladies always treat you with a smile and warm hello! Fast efficient and…read morereliable!