I brought my Chevy Equinox in because of rough idle. Jay diagnosed the issue and said it's an easy…read morefix bro! Told me all I needed was an engine treatment, also said I could do it my self if I get the treatment at Oreillys for cheaper. He could have easily overcharged me for an oil change but was honest and saved me some money. What mechanic does that now a days? His honesty has earned a customer for any car troubles I may have in the future.

A friend recommended this auto repair shop. Both owners Sham and Jay are honest hard working…read moremechanics. I now take all my vehicles to them for repairs.

Took my car in because it was making a loud whining/grinding noise and I wasn't sure what the issue…read morewas. They spent the time to properly diagnose it and found that the problem was actually the differential. They explained everything clearly, were honest about the situation, and gave me their genuine opinion instead of just trying to get me to spend money on repairs. Really appreciate how straightforward and helpful they were throughout the whole process. It's hard to find a mechanic you can trust, and I'd definitely recommend them.

Low cost, very convenient, extremely friendly…read more Great work, done on-time. Would definitely recommend.

Highly recommend Came and helped me out same day…read more Really friendly. Quality work. Price is really reasonable.

Alex from IE Mobile Mechanics Pros was a life saver for us when one of our cars wouldn't start. He…read morewas very responsive (texting was easiest for faster communication) and he showed up the next day after our initial inquiry that was after 8pm the night before. We really appreciated that he was polite & professional and was able to diagnose a dead battery within a couple of minutes. After jump starting, he then followed me to Auto Zone to ensure the car wouldn't die in transit. And after purchasing the battery he even installed it since Auto Zone wasn't able to due to lack of employees. Alex went above & beyond and we will 100% call him again in the event we need him in the future. Definitely recommend.

I had a rental car from enterprise that said it was due for an oil change. Upon calling enterprise…read morethey shared that they had a contract with pep boys. I called this location and expressed to them that I would like to bring my rental in for an oil change. The employee shared that they would need an approval from enterprise but it should take about 40-45 minutes to complete the service. I arrived around 1:15PM where I was again quoted a 45 minute timeline. The vehicle was not taken back until 2:45PM and once taken back it took about 1 hour to fix leaving me in the body shop until 3:50PM. Based on previous experiences from other body shops, a process of an oil change should not take 2.5 hours. I was concerned with their quality of work as they had taken so long to complete the car. While I did not pay anything for this service, I do not believe their customer service was what I expected it to be. -1 star for wait time -1 star for customer service -1 star for quality of service -1 star for messy waiting area

I had an appointment for 4:30pm for an installation of two tires. I arrived at 4pm hoping I could…read moreget in and out. My car was not even started until 6:55pm. And there was nobody else there. Maybe one or two people the whole time I was there. They installed them 45 minutes after closing by just replacing my back tires. My car is a forward drive they should have moved them up to the front but nah they just replaced them. Honestly I will never go back there and I now have to take my car to Amaricas tire to complete the job they should have done yesterday. Worst place ever!

Service is amazing, the quality is on point, and they value you as a person and making sure you get…read moreyour car problem resolved

Not helpful. Would not go here or recommend for any AC or electrical car issues. They don't know…read moreelectrical or fuses like what a mg clutch fuse is or its location. Quick to say it's an "electrical issue" and recommend taking it to an electrical knowledgeable business which ended up being YouTube to find out it's just a 7.5amp fuse that was "missing" from the fuse box under the hood. It's all good best of luck with your business.

I had to get new brakes, needed to replace a headlight, and my engine light was on. The mechanic,…read moreDartagnon, worked with my budget and worked efficiently. It was done sooner than I expected, considering he had to get the parts. Great at responding and very communicative! He also didn't make me feel dumb about cars, unlike some car shops

These folks are really good! I was having trouble with my car battery and having to jump it every…read moretime I started my car. In order to get it replaced by Costco, I was going to have to drive to Costco, take my old battery out, replace it with a new one, and then install the new battery all in the parking lot. I called Indpndnt letting them know the situation, and they were able to provide same day service. Dart'angon was super helpful, timely, got the job done quickly and at a great price, and the whole process took about 15 minutes. It's been a couple weeks now, and I haven't had any issues since the install. I still have to try out their multi-point inspection service, but I'll definitely be using these guys for future car needs!

Eddie is a awesome and Honesty guy! I have been coming here for about 2 years now for my oil…read morechanges and he is always upfront about everything. I appreciate the explanation of any issues he finds as well as images of the issue. I am happy to say that this is the place to come to for any mechanical needs! I am also glad my family is starting to come to him as well . Eddie! I appreciate you man! Thank you for the top notch customer service and amiability ! I truly value your knowledge in the automotive industry.

I took my car in for a suspension refresh, and I couldn't be happier with the experience. They…read morereplaced my front shocks and struts, lower ball joints, outer tie rod ends, front sway bar links, and control arms. Eddie was incredibly quick to provide an estimate and kept me updated throughout the actual repair. When they pointed out a few recommended service items, there was absolutely no pressure to get them done immediately, which I appreciated. I highly recommend them to anyone looking for quality work and a hassle-free experience!

Got my 93 4Runner 3.0 3vze rebuilt and installed by George and his team about 2 weeks ago. Great…read morecustomer service, everything is running good. I will update at 5k intervals of mileage on my engine to keep this post fresh. I would recommend their service. 12-27-17 Put around 1600 miles on the engine, a valve cover oil leak and oil seal plug leak did come up on the engine, However I called George right away and told me to bring in the truck and had it all fixed up in a day all under warranty. Great customer service! Thanks again. 6-24-19 Last I heard the owner I sold it to drove it across Florida with out a hitch and put an additional 10k solid miles with no problem. 1-07-2020 Truck is still running strong, messaged the current owner and he's loving it! I believe the truck is now in Oklahoma!

Lists engines online for a fraction of the price as what they are. False advertisement and lies…read moreabout their prices and products.

Service manager Oscar was amazing with great help and customer service. He was understanding and…read morepatient! Thanks a million Oscar you are a superstar!

All staff were super friendly and the service for an oil change was quick and easy. Definitely a…read morestaple company and service. Will be back!

Got the service done at a low cost and were very helpful, answered all my questions. Waiting area…read morewas nice with a couple couches and coffee machine.

New Era is very thorough and upfront. Casey is a very good communicator. They are very expedient…read more They definitely didn't waste time. They got me right in when they said they would and let me know when it was ready.