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    Pep Boys

    2.1 (182 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Pep Boys

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Invoice
    Howard J.

    Please, whatever you do, do not go to the Pep Boys located at 2415 S Vineyard Ave in Ontario, CA. My wife previously took her car there because of a flat tire; the salesperson claimed the tire couldn't be repaired and insisted she buy a new one, charging nearly $400 for just that single tire. The problem is, that recently purchased tire went flat again today. We went to the shop to explain the situation and pointed out that the tire was only a month old. However, after looking at the receipt, a salesperson named Jorge insisted that an appointment was required for repairs. even no though the shop wasn't busy at all and there wasn't a single customer around. It left me wondering: did they want me to leave the car overnight before they'd fix it? Or were they giving me a hard time because I'm not American? Jorge's attitude was terrible. Other tire shop took only 10 minutes to completed the work. Appointment for a tire repair; that means without one--even for a quick 10-minute job or an emergency--we're stuck waiting a day or two. No wonder business are not like others places and a lot of unreasonable charges too. Price way to much than others shop. I strongly advise against going to this shop for any service.

    New tires
    Nikki P.

    I ran over a nail and my tire pressure light went on. My tire was in good condition with about 20k miles left. But I knew I needed a new tire, which meant 4 brand new tires. Luckily Pep Boys serviced me the next day. Made an appointment Thursday night and they served me on Friday. I made an appointment for 4 new tires installation and an alignment. On top of that, they called me the morning of, to confirm my appointment which was cool. Honestly they have competitive prices when it comes to new tires, service and alignment. The full package is a good deal. I shopped around and did my research, but found the best deal here. Juan was really nice and helpful. Overall service was a solid 10/10! I'll bring my other cars here when they need a rotation or new tires. Thank you Pep Boyz! I love my new tires. Time to shred the streets...teehee 3...2...1....sendddddd it!

    The nail was NOT on the edge/side wall of the tire like they said.

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    9 months ago

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    1 year ago

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    10 months ago

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    7 months ago

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    4 months ago

    My vehicle came in worse than I brought it in. Quote was extremely high and a rip off

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    4 years ago

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    7 months ago

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    8 months ago

    Don't waste your time. Went in and waited around for some help but no one was inside. No one for 10 mins is wild

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    7 months ago

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    Pep B.

    A big thank you for the 5 star rating! We appreciate your business.

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    6 years ago

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    Page 1 of 5

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Shoutout to Oscar for his excellent customer service and for making my service as affordable as possible.

    Mentioned in 13 reviews

    Read more highlights

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    Martinez and Son Auto Repair

    Martinez and Son Auto Repair

    4.3
    (51 reviews)

    ONE OF THE MECHANICS TRIED TO FIGHT ME! First off, The owner is a nice man, I hold no personal…read moreissues with him. HOWEVER, I brought my car to their shop initially for a rotor and brake pad replacement. I picked up my car and only a few days later the car started making grinding noises. I took it back to them and they assured me that the brakes were fine. No issues. But the car continued to make noise. So I had them replace the wheel bearings because I thought this was the issue. Still the car was grinding. I finally took it back and asked them to look at it. They said "you must've bought cheap parts off Amazon" because my wheel bearing was busted again. In only a month. Well I was upset and stormed out and said "whatever man" because I was not getting the proper help and one of the mechanics followed me to my car and shouted at me "You GOT A PROBLEM WITH ME?!?" and he stood in front of my driver's side door and gestured at me to fight him. It was a scary and insane experience. The owner called me and apologized for the employees behavior which I appreciate but that was all. He then told me maybe I need an alignment. Well, the grinding continued and only got worse. So I took my car to Firestone auto care. They found the issue. They told me that the driver's side rotor wasnt properly tightened and they were surprised the wheel didn't completely come off. So the initial rotor and brake replacement I had done at Martinez and sons was the issue and when I took it back because of the grinding they simply told me "No, nothing wrong with the brakes. Everything looks good. I doubt they even pulled the brakes off because how do you not notice the rotor isn't properly tightened down. And because of this, many other things were damaged. I had to get resurfaced rotors, new brake pads, new wheel hub and bearings. In total I had to pay 1,400 dollars but now the car actually drives great. This is on top of the initial 900 I spent at Martinez and sons trying to fix THEIR issue which they didn't catch. I no longer recommend this place to anyone after everything I went through with them.

    I've been here before for brake work and oil changes. I took estimates from a franchise mechanic…read moreand literally Martinez and Sons was Half the price. The gentleman who I believe owns the garage was Shocked. I am doing all my work at this garage. They've earned my business! Fair price. Honest. Old school!

    Pep Boys - tires - Updated July 2026

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