BAD...SOOOOO BAD.... they damaged my roof by moving a truck during my move day - 3 weeks ago…read more At the time of the incident, your team acknowledged responsibility and assured me that the damage would be repaired. It has now been three weeks, and despite those assurances, no repairs have been completed and I have not received any updates. DO NOT TRUST THESES GUYS...

After having 3 or 4 really good moves with Cody, Brent and the team they left us hanging. Booked…read morethe move 3 weeks in advance. Got the confirmation email the day before. Everything seems normal. The day of they are late. Cody calls at 930am saying they cant come and they have no team, asks if they can come the next day at 9. Sure. I do some juggling of tasks. Next day, NOTHING. No message, NO Call, No reaching out. GHOSTED. Still calling 2 days later and nothing. Left my family scrambling to find fine a last minute moving company that can show up same day. Thankfully we did but it ended up costing us probably an extra 300 to 500 dollars. Stay away DO NOT USE

I don't advise you let such dishonest people into your home, nor should you trust them with your…read morepersonal items. These guys showed up with minimal supplies, parked their red Tesla, in my driveway, blocking in both me and my neighbor, despite there being ample parking directly in front of our house. It never crossed their minds, that blocking this communal driveway might be an inconvenience to the people who use it. How can a moving company arrive at a job underprepared, then bill the customer for procuring the very supplies they should have initially provided? Furthermore, we were charged by the hour for the two employees who went hunting for supplies. While two movers went supply hunting, and little to nothing was being done in our home, we were charged an hourly rate for 3 movers, because the moving company failed to bring necessary supplies, and by "supplies" I don't just mean boxes. I'm talking about the scissors, tape, tools, dolly, etc. We had been pleading with them for weeks to provide us with a detailed receipt because the charges for supplies were so inflated that we suspected an error. It required our assistant doggedly pursuing them day after day before they finally furnished us with an itemized receipt. This is not an honest company. It is poorly run, with poor leadership. If Yelp allows it, I am going to attach a copy of the invoice so everyone is able to take a look at exactly what this moving company sent us, the inaccuracies and inflated charges. Please keep in mind these charges are in CAD not USD.

I will definitely use Brothers Moving Services for my next move…read more They provided professional, efficient service in a friendly manner at a reasonable price. I had only one item, but they came the same day I called and took great care with the delivery. Great service! Marilyn H.

Great experience! The name Secure Moving says it all. you guys save the day for me after I was…read morestressed out for this unexpected moving. They were extremely professional, respectful, punctual and prompt. I am so pleased with their service and highly recommend Secure Moving!

Move went relatively smoothly, however, charges were put through on my Visa at almost 60% HIGHER…read morethan what was quoted, without my authorization. When inquiring as to why the charges where significantly higher than quoted, they would not respond to my inquiries, only sending me the invoice which had significant extra fees and charges that were not on the quote and were not in included in any fine print. Moving is so stressful, this is such an awful thing to have to deal with during this time. I now have to report the charges on my card as fraudulent with Visa, report them to Consumer Protection, and take them to small claims court. I do not write reviews often, but wanted to make sure others were warned and steer clear of this company to avoid a similar fate.

I used small moves back in September 2021 for a move from a room in a house to a townhouse. Two…read moremovers showed up on time, they give pre-arrival call notice, and finished moving my stuff quicker than expected. Super kind and they listened attentively to all requests and concerns while they efficiently moved. Great communicators. If you have any delicate furnitures, do ensure that the movers wrap it with additional blankets and wrap them securely with tape/saran wrap. Several ladies (zella, kathy, brenda) who helped me reserve movers initially and handle post-move discussions were very professional, respectful, and responsive. They want to provide good service to their customers and retain customers and it really showed in many ways!! Ue the coupon from yelp for discount. They accept it. Thank you for a great service and for making it a smooth moving experience. Recommended!!!!

The movers themselves were wonderful people. However we booked the service 1 month in advance and…read moreasked for the first move of the day. We also booked 3 movers. What we got was 2 movers arriving nearly 3 hours late. Apparently even when we asked for the first appointment of the day, they still managed to book someone else before us. When you have a small window to move 3 hours makes a huge difference and has a frustrating domino effect on everything. Not the worst experience, but also not the best.

This moving company is anything but jiffy. Worst move I have ever experienced. Arrived one and a…read morehalf hours late. One mover was so rude and never stopped talking. Charged $800.00 over the estimate. Payment was by a credit card that was rarely used. Found out that the card was used by fraud to book rooms in Abbotsford and Coquitlam. Will never recommend this company to anyone.

I came across Jiffy Move while searching the neighborhood for another business, and because of the…read morehelpfulness of the owners, decided to use them for my upcoming move. It was a two-parter: half my belongings into storage before showing the place, and the rest after selling. The first move went well; the movers were efficient and organized and took good care of my things. They arrived at each of the three drops before I did and handled everything professionally and in a friendly way. One was an owner. The second move was frustrating and upsetting. The movers took a break without communicating to me where they were going but simply disappeared. They left grease marks on my carpet with the cart wheels, showed up at each drop 10 minutes after I did, and broke the legs of my antique desk, a family heirloom, by dragging it across carpet instead of picking it up. Worst, they packed my storage locker with no room to enter or move, and with all the furniture at the front/entrance. If I could move furniture, I would have done the move myself! When I reported my concerns, I received a fairly prompt response. After a conversation with the owner who had been present for the first move, I felt confident things would be resolved. He offered to come to my storage locker with a second mover and reorganize it; to assess the damage to the desk and either repair it himself or recommend someone and cover the cost; and to compensate me for the movers' downtime during the second move. But he has now postponed doing these things two weeks running, and when I asked for a commitment to a date and time, I did not hear back. I spent close to $1800 on a 1BD apt move and whereas I started out prepared to recommend the company, I'm now frustrated and afraid I've been left with problems of someone else's making that I am going to have to pay more to solve. I want the resolution of these issues to be made a priority for Jiffy Move, and to have a committed date and time for that resolution to happen.

Short Version: Broke tons of stuff. Quoted $800, showed up and said that it shouldn't take too…read morelong. Billed $1400. Not even remotely competent Longer Version: Talked to Curtis. He seemed great and he gave what I thought was a fair quote. We were moving a basement suite and had 40-50 boxes and few other large items (dresser, wardrobe etc.) They showed up early, seemed courteous and professional. Assessed the situation and said that everything looked good. We had everything in boxes, labelled and organized. They said 2 hours to get it out at the most. Then things went downhill...fast. The two workers started arguing that about whether they should bring another guy to help. The one said they shouldn't but eventually they asked me if they should. I let them know it was fine because I like to trust people to do a good job. They said it wouldn't be more expensive because although I have to pay for each person, they would be more efficient. Reasonable. Noon rolls around and they're still not packed. Remember they said 2 hours tops then brought in another guy to help. So, it should be way under 2 hours, but we are at 4+. I started to notice that the new guy they brought has been on his phone most of the time. Seems like he's putting out fires things for Low Budget Moving. Fair enough, but not really something I want to pay for. The other guys don't really seem to be moving boxes and working hard when I see them in my suite, but when I go up, then their just chatting and doing nothing. I think this was the chief the reason that 2 hours for 2 people became 5 hours for 3 people. That is on the cost side of things, but that's not all. When they showed up they said they would insure only solid wood furniture to be moved without damage. They didn't want to insure cheap IKEA furniture or already packed boxes. That seems fair to me. They broke 2 solid wood pieces of furniture. Replaced none and offered no compensation. One table they admitted to breaking. They just fell on it and broke it. Admitted it and did nothing. The China cabinet they refused to admit they broke but kind of in the same way that a child with chocolate on their face rufuses to admin they are responsible for the missing chocolate. They took some parts of the cabinet and said they'd look into replacing it, but then ghosted me. Lastly, they just sucked at moving. I have a hundred stories from the day but the one that illustrates it best is this. We asked them to move a wardrobe into a corner that they had placed in the middle of the room. It need to be moved about 2 meters. They were struggling to move it, crawling around on their knees, pushing it then putting it down, then and trying to figure out how to move it. Eventually after my wife and watching for a while, we just moved it. It took about 15 seconds for us (minus the few minutes of watching them struggle to do their job). We aren't strong, just healthy 30-year-olds who aren't getting paid by the hour. All in all they were just not competent at the basic task, did not actually work, and broke or damaged a lot of items. Try someone else. Literally any one.

Have to say from the moment I called to inquire about obtaining a mover. Curtis returned my call…read morewithin minutes he was professional upfront, and I had a quote within a half an hour. It saved me time to phone other movers as I felt comfortable in his professionalism.have to say from the moment I called to inquire about obtaining a mover. Curtis returned my call within minutes he was professional upfront, and I had a quote within a half an hour. It saved me time to phone other movers as I felt comfortable in his professionalism. I had somewhat of a complicated move a full storage unit and a second location for pick up. I said I had a budget within the range he gave me and wanted to stay close to it as possible. Levi gave me a call prior to meeting me and said that they were there. David, Christopher and Levi were outstanding. They were quick, careful with my possessions, were quick, kind and courteous. I was only $22 over my budget. I was happy to tip them so they could buy themselves a sub and a beer for a job. Well done. More than happy to provide this review, and I would highly recommend low budget moving. Thanks again. Jodi.

Terrible customer service. I messaged asking if they were…read moreavailable for a certain date and time. They immediately said they could help. I said great let's book it. I was so impressed with the quick reply. Then I cancelled the other requests that I had to other movers, told easy around moving and delivery that I had booked the elevator and they told me they would have to get back to me and let me know if they could make that time then told me a few hours later that they couldn't help me that day at all but could help me the day before and blamed the miscommunication on me even though I had the history of the messages on my phone terrible customer service. don't bother. ----- If you post a review that they don't like, prepare to get a backlash of messages in your inbox. I sure dogged a bullet here!

[Quick and Easy]…read more Moving isn't something I do often - at least not for myself. When I was younger, I'd conscript a few friends and stuff a car beyond it's reasonable limits to save a few bucks. Ever cram a queen sized mattress into an Accord? I have. Anyways, time was of the essence for me to move out of my 2-bedroom apartment so I contacted these guys based on the Yelp reviews. Manel replied promptly and after I made my $100 deposit, we were off to the races. Moving day came and the two movers showed up with a massive truck. I'm guessing it was a 5 ton but I'm no expert but could've easily fit 3 times the contents of my condo. I guess they've probably helped a few hoarders with a move. The two guys (Jesse and I don't remember the other's name) ran 15 minutes late but called ahead to let me know. Once they got to work however, they were unstoppable. In just over an hour, they had my entire apartment in the back of the truck. (I also had packed and moved some of the smaller items already) Unloading at my new destination took a little longer due to a narrow entryway but they still navigated it like rockstars - and without any scratches. In total, the move took 4 hours. Their rate including the truck was $100/hr plus $100 delivery fee plus tax. I figure that's decent value. If I had to rent a truck and coerce some friends, it'd have taken me 3 times longer and I'd probably have to buy them dinner.

One of the movers made my wife feel very uncomfortable all day long, wouldn't stop staring and even…read morehit on her while on the clock, very unprofessional.

I have used Steady Eddy Moving multiple times now personally, most recently to assist my 84 yr. old…read moreMom. I also refer Eddy and his team to my clientele (real estate) every time. He and his team take great pride and care to ensure all items are properly protected, moved with precision and expertise. It sounds rudimentary, but trust me, in my 30+ years in the R/E business, i have seen and heard the worst of the worst! Steady Eddy is the Best of the Best! If you want it done right, call Edwin to discuss. Trustworthy. Punctual. Professional. Experts at Moving.