This is the first time I've been inside this cute boutique. Last time I came by the shop was closed, so I was sad because I really wanted to go inside. I think that was maybe the fall or late in the summer. This particular day I was able to enter I was surprised to find out the shop goes all the way back and was bigger than most of the other stores. I've been to in downtown Petaluma. the only thing I didn't like was the lack of color which I'm sure is a trend for fall or the winter season. Lol everything was all beige, white and a weird tan color, which is too close to my own skin color and honestly washes me out. I was surprised to see the only thing that did have color were all on the sales rack and in larger sizes or very petite/small sizes and each $20 apiece. Lol. I really like the environment, and every employee greeted me as I walked in, so I felt welcomed, but I didn't really see anything I would wear without altering or dying a different color. I guess I will have to go back in the spring when they get some new colors. But I did like the whole set up of the store very easy to walk through and I really like their display table with the jewelry And individual stones you could buy. read more

Great staff! Always a pleasure to stop in and pick up a new piece for fun ~ the black & gold shoulder strap purse helped this look pop read more

Ooh La Luxe - Super cute tank & oversized button down- All Lux! - Women's Clothing Near Me - Petaluma, California

This is such a nice boutique. They have such a great selection and the staff has amazing customer service. I highly recommend checking this boutique out if you haven't already. They have some amazing spring and summer attire options. read more

Went in the other day and had a really great experience. They had tons of spring items and I found a perfect dress to wear to a wedding. Great customer service. I love their displays. my favorite clothing store in Sonoma county. read more

I think there's a great selection of super cute clothing that is on trend at relatively decent prices. The ladies that work here are wonderful and warm and helpful and very welcoming. read more

Petaluma Ooh La Luxe store is wonderful. I stopped by in need of a dress for an occasion. Thank you so much staff for making me feel value. Great customer service. The staff goes beyond to help you and make sure your happy with your selections. They help you with ideas. Definitely coming back to this store. Parking is tricky since it's Petaluma downtown but thank goodness for a parking lot near by. Worth the trip. Until next time. Chao! read more

This is a beautifully decorated store and nestled in downtown Petaluma. I bought some jeans yesterday and was helped by a very sweet associate. They are always bringing in new pieces and I love how their products are color coordinated in the store. Definitely a fun boutique to shop at. read more

Excellent customer service. Love the selection and the variety of styles. Caters to a diverse audience and the quality and price point are amazing. This is my go to store whether in person or shopping online. read more

Ooh La Luxe is my favorite place to shop! They always have the cutest clothing/shoes/accessories. The whole environment and shopping experience there is always on point. The ladies that work there are always soooo helpful and nice, always smiling and happy! I've even got a few wardrobe styling sessions there (one at the SR store and one at the Petaluma store) and they were so fun and helpful. I'm a curvy-er girl and they always help me find the right outfits that flatter my body and look good on me!! And make me feel beautiful and confident! I just always have the best experiences in both stores, every time! Thank you all the ladies of Ooh La Loft !!! read more

Ooh La Luxe - Bodysuit and belles!!! - Women's Clothing Near Me - Petaluma, California

It was my first time going in on 6/23 and let me tell you I am sooo happy I finally made in here. I forgot the employee's name but I don't remember the last time I had good customer service like this while shopping for clothes. She really made the whole experience enjoyable and you can tell she was actually enjoying her job and liked helping people. Weirdly & amazingly enough she even reads minds and brought over something for me to try on that I regretted not bringing into the dressing room!!! That sealed the deal for me. Not to mention I forgot my sweater there and when I called to check if it was there the girl who answered was extremely nice and helpful. She even offered to mail me my sweater.. I mean c'mon 10/10! I can't wait to spend all the money I don't have on all there cute clothes!! LOL read more

A super fun shopping experience- it's hard to leave without purchasing any of the amazing signature pieces!

Popped in here, the Petaluma location, a couple weeks ago and found a really great selection of casual, stylish and affordable Tees! HoneyPunch Made in USA, cute cut out decollate detail, & Z Supply with the popular cut out, exposed shoulder, consummate summer look! Nice to find out that they carry both new and some carefully selected vintage clothing clothing as well. And they have a 2nd location at the Downtown Plaza Mall. Youthful, casual, cute and affordable. read more

One of my favorite stores to locally shop! Every time I go in I am greeted and feel so welcome from the staff! They also are super helpful with styling you if you have an event or just need help finding a cute outfit! The owners are amazing and very involved in the community! Highly recommend this local boutique! read more

I came in a few weeks ago with my teenage daughter. We were in a jam and needed an outfit for a photo shoot in the next couple of hours. I've been meaning to write this review since our visit. The staff was AMAZING! Both ladies working what day went to work pulling off outfits and giving suggestions. We ended up finding the perfect jumpsuit and shoes, which was adorable! They truly saved the day. Thankful. read more

What a gem! I went in on a Saturday afternoon to check out some boots I had seen on their IG page. The sales professional was very helpful and extremely accommodating. She quickly took me to the boots I was looking for, then showed me a couple more she thought I might like. While trying on shoes, I heard another customer ask her about a sale that would begin the next day. She patiently explained that while you weren't allowed to hold items for the sale, you could begin shopping online using the sale code at midnight. I ended up opting to return the next morning as soon as they opened and my favorite little bootie was still available! Truth be told...there was s second shoe I also had my eye on. I figured at 30% off, I may have to get both. Unfortunately, the second pair were sold out in my size. But that's ok with me...plenty of reason to return. They have a great selection of stylish clothing, accessories and jewelry. Stock seems to be updated frequently so check this place out often. They also do personal styling AND they have a subscription program. You can get the special style selection shipped right to your door. How awesome is that! Great service, great styles and also the ability to shop online. Check them out in Petaluma, Santa Rosa or Healdsburg. read more

Ooh La Luxe - Women's Clothing Near Me - Petaluma, California

Great consistent customer service whenever I stop by the Petaluma location. Lots of variety of clothing and accessory items to choose from. The employees give great recommendations and are super helpful! read more

Ooh La Luxe has exceeded my expectations and has great customer service. I love supporting local businesses and Ooh La Luxe will continue getting my business. If you are looking for a cute outfit, stop by here! read more

I've been a long time shopper of Ooh La Luxe, and they never disappoint! Their customer service is incredible, and I enjoy the atmosphere. They offer a wide range of styles, and if they don't have my size, they always offer to check their other store locations. Customer service is 10/10! read more

Everyone at the store is beyond kind. Thank you for helping my sister and I on her birthday for her new shoes today! Y'all are amazing!!

Came here July 7, 2019. The two girls working in the late afternoon were incredibly nice and really helpful. They were attentive and listened to my concerns and needs on finding some stuff to wear. The store offers personalized styling sessions and if you purchase anything you can get 20% off your purchase PROS: - offer 10% off for student discounts - super nice staff that gives you attention and helps with outfit matching or styling - great staff - cute bohemian style clothes and jewelry - can order and ship stuff to you for free if they don't have it. CONS: - clothes are a bit challenging for short ladies - curtain dressing rooms felt a little too tight. - need to up their belt and necklace game big time. read more

LOVEE!!! Great quality items. Will definitely be coming back! I discovered this gem on a weekend trip in Petaluma.. I will come back to Petaluma simply for the shopping. Owner is super friendly and helpful. read more

Love this store since the beginning. Really beautiful boutique, and the owners are nothing short of amazing. They also have online shopping which in my case is super convenient! read more

I literally dropped in in a major rush after spilling an entire cafe au lait on my jeans, and it was beyond easy to find something gorgeous that didn't break the bank to pick up and slip into. The ladies were super sweet and helpful, helped me purchase and took the dress to a fitting room for me to change into and I finally didn't smell like dried coffee and milk lol I've already received three compliments on the dress I bought and it hasn't even been 12 hours! I'll definitely be back to browse some more, so many cute pieces! read more

Absolutely love! Clothes are really cute and super fashionable. Great service and return policy. Giving 4 stars bc I think clothes are a little overpriced (but there's nothing else around here like it, so i deal with it) and because the rewards program is either for online OR instore.. you are one person but you must have 2 reward accounts and points are accumulated for online or instore only.. you can't combine! Ex: You spend $50 online and then $50 in store, you do NOT have 100 reward points, you have 50 on each account, making it harder to reach your coupon goals. read more

This is my go to spot for clothes. The girls working are always super helpful. Whenever I need an outfit or a dress in a pinch, the staff always gets me in and out with exactly what I need. There are always new styles. read more

I had purchased a sweater that I had seen promoted by JoJo from The Bachelorette a couple of weeks ago online (I live on the East Coast). I had put myself on the wait list three times to get it because I wanted it so badly. When I was finally able to purchase it, it shipped either the day of purchase or the next day and was in my possession in no time. Saying that I absolutely love this sweater would be an understatement. I got so many compliments and wish I could wear it more often without it being totally recognizable. I was super excited to see that there were new styles coming out today, Feb 14 at midnight. Because I know how quickly things sell out from this place, I set my alarm for 3 am EST and ordered three more sweaters as soon as the new collection dropped. Because I was in such a hurry, I had forgotten to enter the discount code I had. I emailed the customer service at the store wondering if they could tack it on after the fact not really expecting any response or action from it. Much to my surprise, Brandi, emailed me back giving me options on ways to discount/fix my order. I was absolutely in awe of this level of customer service. I am a nurse at a huge hospital in Virginia and have recommended this boutique to all of my coworkers and to anyone who compliments my outfits from Ooh La Loft. I will most definitely be a customer here again and I highly recommend purchasing from them. I hope to one day make it out to Cali and visit the store myself. read more

I had ordered a couple things off their site and a few days later got an email letting me know they were both on backorder. Siera was the one helping me out, and she gave me the option to refund both items. She also provided me with a discount code to use for my next order and to let her know when I found some things I liked. I placed and order and emailed her back, she emailed back right away and expedited my shipping. Within 10 minutes I got an email saying the items had been shipped! She was so quick and helpful with her replies! Some of the best customer service I have experienced, and the clothes are so cute- I will definitely be shopping from here again! read more

As the name indicates, this place is in the 'loft' above Copper Home and Garden and can be easy to miss. Just look for the signs on the street directing you upstairs. Reminds me of Knimble in Cotati (which I am a huge fan of). Very good quality (and therefore relatively expensive for used) clothing, shoes and jewelry. Helpful and friendly sister duo own the place. read more

I just feel that I should update my review. Over time this cute shop has really trended more toward being a casual boutique rather than a consignment shop, although they still have some consignment items, especially designer jeans, quite an array of these. As a consignment store junkie, this means that the store's appeal has subsided some for me personally, but it still has a lovely feel and cute stuff. Just less that appeals to me in my price range... read more

I love Ooh La Loft! The owners have an extensive knowledge of wardrobe design and it shows. They combine two things that I love: good taste and environmentalism! Their selection of clothing is flattering and varied, so they don't just cater to one wardrobe style. Those of you who like retro styles (20's-70's) will be happy here. Lots of the clothes are vintage-inspired. For those of you who enjoy wearing designer jeans, they have lots of them. For those of you who like local artisans and designers, they carry lots of local jewelry and clothing. As for the environmentalist part, they really do care about the planet and want to do their part to help by selling beautiful used clothing so we don't add more textile and used clothing waste to the landfills. Ooh La Loft is a wonderful little store. Flattering clothing, reasonable prices, and environmentally-conscious business tactics? This is definitely one of my favorite stores in Petaluma! read more

First time in store or Petaluma. Very cute stylish store. And the gals who worked there today were super kind friendly and helpful. Nicest store and friendliest downtown for sure. read more

I absolutely LOVE this store! Every time I go in there, I can't leave without purchasing something! Right when you walk in, you're greeted by the cutest, newest, (and very reasonably priced) clothing. Keep going towards the back and you'll find amazing accessories (some locally made which I think is awesome) and in the back are the consignment racks which are the best I've ever seen. They're not overstuffed, and everything in the racks are something I'd wear! I never find that to be true at any other consignment stores. Added bonus - the restroom (yes, they have a restroom, how awesome is that?) and the dressing rooms are so freaking cute! I can't say enough good things about this place! The twins who own it are the nicest gals too. I'm also a "fan" on Facebook, and they are post the new things they get in which I love. They're always getting new stuff in, it's dangerous! read more

Two amazing stores ran by two incredible sisters and full-time mommies! I have been a customer of theirs for years and am consistently blown away by the level of customer service I always receive, but more importantly the wide array of stylish, staple pieces that can be found both in-stores and online. My favorite jeans (the Can Cans) come from here, and they always have beautiful dresses and tops for when you want to look extra beautiful or have an event to attend. Whether you're looking for beautiful jewelry and accessories, stylish booties and heels, or just need to treat yourself to a cute new outfit this is the place to go. I also love the fact that I can find (and sell) great gently used clothes here. I found a beautiful Free People sweater here for a steal, as well as another super stylish James Perse sweater. It's no surprise they consistently win best boutique in Sonoma county Thank you Ooh La Luxe and your team of amazing employees. read more

One of my FAVORITE boutiques by far and I have been a customer since they've opened. The quality of everything is worth the price and more. They always have on-trend items and are constantly bringing in new inventory. I recently visited both Santa Rosa and Petaluma locations when I was in town visiting my family. I bought most of what I wanted at the Santa Rosa store, but they didn't have one of the skirts I wanted to buy in my size, so I stopped by the Petaluma store on my way back to Sacramento. While I was there I tried on other skirts but ultimately decided on the original one I came for. It wasn't until I got home that I realized there was a mix up and that another skirt I had tried on also was rung up and placed in the bag. I immediately emailed them about returning it and they right away, sent me a refund, and let me know that I could keep it or donate it since it didn't fit me well. I'd say that's the best customer service there is! I will continue to do business with them, not only because I literally love everything they sell, but also because they have the best customer service! read more

Cute clothes, friendly employees, and great selection for a variety of price ranges. They carry some higher end brands like free people, frye, and Flynn Skye if you're going for an upscale boutique vibe, but since it's in a college area they also offer equally amazing clothes at lower price points so anyone can shop here. Plus, they do this "free styling" thing which essentially means someone who knows fashion tells you what looks good and how to wear it, and then gives it to you for 20% off with your styling appointment. What's not to love? read more

These ladies have amazing, original, fashion-worthy stye sense, and I am always amazed at the continuous evolution of their store--it gets better every time I go in! As a virgin yelper, I HAD to make Ooh La Loft my first review...I honestly believe this store sets the standard for shopping in downtown Petaluma, or really, for any small town in my opinion. They have great merch: gently-used and NEW (in the front-half of the store), awesome atmosphere, and friendly, helpful service. Best of all, ITS AFFORDABLE! Its obvious that these girls know their stuff, and use it to be very selective of the items they put on their racks. Six months after purchase, I still absolutely LOVE the jeans I bought on my first visit--and they remain my favorite pair. They have tons of unique finds. I am not surprised that the store is busier each time I visit. In a town where Ross stood for years as the best bet for local deals, its so refreshing to find a place that offers affordability AND quality. Thanks for poppin' my Yelp cherry, gals! ;) This place is my fav! read more

Definitely my favorite boutique in Sonoma county by far! Their staff is always friendly and super helpful in store, AND their online support is just as amazing. Careful you might get addicted to them read more

I had a little mix up with my online order. I placed an online order for the Virginia faux fur vest and accidentally received the Vivianne faux fur vest. However, I called the customer service phone number and the woman on the phone was so sweet and sympathetic. She apologized for the mishap and told me she would be sending out the correct vest in the mail today and that I should receive it by the end of the week with a return envelope so I don't have to pay the shipping on returning the other vest. I wasn't too upset to begin with, but the customer service this woman gave me on the phone was fantastic and although I've always been skeptical about shopping online, I will most definitely shop Ooh La Luxe again not only for their beautiful clothing pieces, but their amazing customer service and pleasant demeanor! If I could give them more than 5 stars I would! read more

How would I give ooh la luxe anything but a 5 star rating? They have the cutest boho clothes, shoes, accessories, and decorations ever! I have been going to this boutique ever since they opened (9 years now) and they have only gotten better. They completely exceed expectations when it comes to customer service. They give you genuine opinion when you try on clothes and always are seeing if they can help you with anything, and not in the annoying sort of way. I feel like the workers really connect with the store and it is so refreshing. Warning: if you go to ooh la luxe you are destined to buy at least one thing per visit. Everything is just so cute! The thing that sets ooh la luxe apart from other boutiques is that they carefully select their clothes from all over the world and bring them right here to California within your grasp! All I have to say is shop ooh la luxe and you will not be sorry, I love love love this boutique and it's people. read more

I follow them on Instagram and get their emails. I love the quality of their clothes! Everything they put out is so fashionable! I've shopped online, in the Petaluma and Santa Rosa stores. The sales staff are so accommodating and are willing to help you. I came in to the Petaluma location with my fiancé to figure out what I would wear to my cousins wedding - one of the associates (I forgot her name), gave me options and checked in on me often. She even told me about a dress that wasn't out on the floor yet. I ended up buying it! I even bought one of my bridal dresses here. This store is amazing! read more