The owner waited on me, I didn't get his name I wish I did. He was so knowledgeable and helped me…read moreget a great pair of sneakers. Then recommended the best pair of socks I've ever placed on my feet. They are happy feet now. I should note I returned a pair of sneakers that felt good in the store but a few weeks later didn't feel quite right. The return was effortless. I highly recommend Hanlon Shoes.

Staff is always helpful and knowledgeable. Thanks for being the best shoe store ever! I believe in…read more"Buy local," but in the case of Hanlon Shoes, it's "Buy there!"

I have been going to this chain store for years. Even though it's a franchise the employees don't…read morehave any knowledge of running shoes for a pro runner. Trying to push insoles which the very same brand was priced half the price as this place. What a shame that pushing those instead of doing the proper training for this type of store. Beware every single thing is higher priced than anywhere else.

I went to Marathon Sports in Yarmouth today and was fitted by Chris and just wanna say it was a…read morereally professional experience. I had no idea how much went into shoe comfort and really appreciated leaving with my new pair of inserts - it never occurred to me to buy inserts before. I have back problems and appreciated the care the staff took for my comfort and overall experience. Highly recommend!

Found this outlet on Apple Maps on our way to a dress rehearsal and was able to find a pair of…read moreshoes quickly! An older gentleman who's name I didn't catch helped us with trying to find the perfect pair then gave us some recommendations on where we should sight see and eat since we mentioned being from another state. Would come back again for the customer service! Thanks!

Westies is a local treasure! I was headed for a catering shift in Osterville and needed a pair of…read moreblack Danskos ASAP! Unfortunately the store was having trouble with its phone line, which meant the credit card machine was down. I didn't have any cash, so the owners let me walk out of the store just with the shoes and a promise to return and pay for them! Of course, the lines were back up and running shortly after, and they were able to run the payment through. As a result, I had the uniform I needed for the wedding of the season- little did I know I was going to an event with Senator Ed Markey, Governor Charlie Baker, Patriots Owner Robert Kraft, Celtics player M.L. Carr and many others. In the who's who of Massachusetts excellence, Westies deserves to be up there at the top too. Thank you so much for being a local business built on kindness, trust, and reliability! 6/5 stars ; )

While they had a bunch of options and the woman who runs the show was very helpful, both of the…read moreshoes I bought fell apart within 4 hours of purchasing! I would stick to only the more well known/modern brands. $94 down the drain :(

The shoe selection is terrific for both men and women. The gal that owns this spit is very helpful…read moreto all whom come and get footwear. They measure your foot and get you headed in the proper direction. Give them a try

One star only because zero not an option. I have been shopping here for years, both for myself and…read moremy kids. I was in already this summer and spent$$$. Today, looked for a pair of New Balance sneakers and the salesman was not selling, he was having a lengthy and loud political discussion with a woman - hard to tell if she'd come in to shop or stump for a political party. It got too irritating to listen and before I left I excused myself and indicated that maybe it wasn't the best time or place for a protracted political discussion as it impacted service. The salesman (who made a point during the lengthy discussion that he had gone to the most expensive college in the country because his father was rich, but agreed that it was unfair), said "well , that's YOUR opinion". No, that's YOUR lost sale. Wonder if his response would be the same if he owned the place....

So, Westies is certainly well-organized, clean and has a very friendly staff, but the space is very…read moredated and the selection definitely caters to the older folks. While prices are reasonable and the brands of good quality, I struggled to find something suitable for someone under the ago of, say, 60. However, this is Cape Cod, and a major chunk of the year-round population (especially in these parts) is of that vintage. So, Westies knows their audience, and they stick with it. From Dansko to Fit Flop to Sketchers, you'll find comfort is the mainstay, and support another. I accompanied my mother here who found exactly what she was looking for in a neutral, supportive sandal. While the stock is clearly self-service, there are always a few people working there, tidying and manning the front desk. Ample parking in the rear, and a great location on Main Street make this an easy shop to access, even in the crowded summer months.

Okay, so while it's not where I'd generally find myself shoe-shopping on a Saturday morning, I took…read moremy mother to New England Comfort Shoes .to find a pair of comfy shoes for her . First of all, the customer service factor was through the roof. We were the only customers for about 15 minutes. During that time one of the owners (a genuinely charming husband-and wife team) measured her foot, suggested styles she might like and spoke knowledgeably about - what else? comfortable shoes! Once the line of customers started rolling in, he and his wife handled each person with care and courtesy. I was surprised at how many people are out looking for what `are - let's be frank - old lady shoes. I was also surprised at how many times I looked at a style and said, "I'd actually wear that one!" Propet, Asics, New Balance, Aetrex, Drew, Foamtreads - you name it, they have a comfortable shoe for men & women in every size from the narrowest to widest. Dressy, casual, running and walking shoes are all here. Granted, we're talking mostly shades of black, brown or cream but still if your feet are looking to be cushioned, cossetted or float along - go here! They will get down on the floor like shoe people used to do, measure for your exact sze, regardless of what you THINK it is, and find you a pair of shoes to fit perfectly. We spent 90 minutes while Mum tried on pair after pair, walked around the store and debated the merits of brown vs. brown vs cognac vs. brown. They were patient, pleasant and encouraged her to take her time!! Have you been to a retail environment lately where (1) a person wanted to help you, (2) was patient and understanding, (3) didn't leave you to work things out for yourself? The back wall was lined with all the orthotics you could want to make your shoe feel perfect. I fondled the pretty laces longer than I really should have and almost bought a pair of woven fabric oxfords that, in my defense you really have to see to appreciate. I'm not going to be here every week, but we walked out with exactly one pair of shoes that aren't ugly, are casual and sporty-looking, weren't overpriced and are most definitely comfortable. These are professional shoe peeps who know their styles and are willing to go the extra mile to make a customer for life. Go here and feel appreciated!

I had the pleasure of taking my elderly mother to shop at NE Comfort Shoes today. Tom (co-owner, I…read morebelieve) spent over an hour trying to find a footwear solution for my (anxious) mom's problematic feet. Tom was patient, knowledgeable, and gracious. He tried fitting my mother with multiple shoe brands and models until he found a promising solution. One would be hard pressed to find such exemplary customer service at any other retailer in MA, if not the country! I wholeheartedly recommend NE Comfort Shoes.

This is a great stop for tons of stores, restaurants and entertainment. We went during a street…read morefair and there was tons of people. Its worth stopping by Hatchville Baking Company and Smith Family Popcorn. Both stores are fresh and delicious. Family Popcorn even has Dels ices which I've been searching for on the cape. Parking can be challenging at times, but they have big lots around the commons. I highly recommend stopping here for a fun day.

Love purple poppy fir shopping Restaurants all very good…read morethere, my fave is bleu Also like lulemon & Williams Sonoma

Since I am a size 13-15 (depending on the brand) it is tough for me to find shoes that fit with the…read morepositive aspect of also liking them. Recently I stopped in at Westies not expecting to find much, but after walking around the store I left with three pairs of shoes that didn't break the bank and that I actually liked.

I really enjoy the comfort of these shoes and totally love the machine washable aspect. However at…read morea $150 dollars a pair for shoes made in Mexico I feel they are rather over priced. Their sales staff are all very amicable which makes the shopping experience worth while. I must say they would have to offer a very good sale to get me back in their stores to buy another pair of their shoes.

Ankle breaking shoes! Buyer beware. Low quality and would never recommend. I never had foot…read moreproblems until I started wearing these cheep shoes made in Mexico.

I went to return a pair of shoes which it's not fit .The new girl working at the register wasso…read morerude . Worse customer service ever. Had very bad attitude. Another Spanish girl said don't talk to me. Will never go back there again

While at the Hyannis Mall we dropped into this shoe store to look for a few pairs of new kicks. The…read morestore itself is large and well stocked with a ton of different styles of shoes. We ended up buying a few pairs of shoes and actually found a few size 15 men's shoes at reasonable prices in their clearance section. In the end, not a bad place to buy shoes and the staff here is incredible polite.