I found Window-ology on Yelp and was very impressed with the entire experience, from getting an…read moreestimate to having the work installed. They provided a combination of cellular top down/bottom up coverings, roller shades, a blackout roller shade option, and motorization for my home. I did reach out to several other companies for estimates, and there are a few reasons why I chose Window-ology over the others. 1. Pricing is VERY reasonable. While Window-ology was not the least expensive option, it was lower than the overall average price. The pricing to go with Hunter Douglas branded treatments with motorization was very comparable to lower quality brands without motorization. 2. Unlike other companies, Window-ology is a Hunter Douglas service center. This means that they do repairs in-house, even from other companies. This gave me confidence that they knew the Hunter Douglas brand and how to work with the equipment. 3. They provide a comprehensive warranty, so if I have any issues with the window coverings, I can call them. They will come to me, uninstall window treatments, and handle the repairs. Other companies may offer what you think is a comprehensive warranty like this, even saying, "We will replace or repair at no cost to you." However, if you ask to read their product warranty, you'll see what's not covered is shipping charges, cost of removal, and reinstallation. I found this misleading with other vendors and appreciate how upfront Window-ology is about their outstanding service and coverage. 4. For my particular needs, I wanted to have motorization for a top down/bottom up covering. Some other brands do not offer this capability. I also have a rather large window that other companies could not cover with a single roller shade (they would need to break that window up into two roller shades). I appreciated that Window-ology could cover it all with one piece of fabric. It was very straight forward to get an estimate scheduled. Pamela came by to share fabrics while she quickly measured. I received the quote with options I had requested to see pricing differences between brands and with/without motorization. When I called the owner, Hal, with questions, he was very helpful in explaining everything. Once I had my options picked out, Pamela even came by one last time per my request to review the final options we had selected (she picked a couple on my behalf based on adding motorization). Her selections were spot on and perfect. James came to install everything, and I was blown away with how quickly he got all the window treatments up. He showed up on time within the 30 minute time slot arrival window. It probably took about two hours for him to install 27 window coverings! He did a fantastic job and then walked me through how to use them, maintenance, and setting up the app for the motorized windows. I HIGHLY recommend picking Window-ology for your window covering needs. The experience was incredible, product high quality, and service phenomenal.

Hal installed my blinds 12 years ago, the blinds still hold nicely. Even after so many years, Hal…read morestill has all the measurements. When there were minor issues comming up lately, he quickly help resolve it. He is definitely the best!

We didn't end up buying from this store but wanted to acknowledge the great service. They have top…read moreof the line products (Hunter Douglas window coverings). The storeroom is a nice place to shop, conveniently located in Proctor with ample free street parking in the area. We got a consultation in our home so that we could see the products in our space. The quote was given right away. The salesmen was very helpful and told us that the Hunter Douglas line is a lifetime type of purchase and therefore pricier than other options. Ultimately we chose a less expensive option but I think this store is worth a look, especially if you want something less common or have a more complicated situation.

These might be the most honest company I've ever hired. They did aerobarrier on my addition, and…read moreblower door testing for me. They had a few issues with the process, but what blew me away was that every time I found a problem the owner immediately wrote me a check to cover the damage with no hesitation. Overall though it is a good product, it did a great job of sealing around all of the top and bottom plates, and I'm sure a bunch of other places I can't see. The aerobarrier got me down to 1.2 ach50, which surpassed my target. Their main guy was out of town, so they sent a less experienced tech. They ended up not taping off all of the plumbing penetrations, so we ended up getting sealant stuck in the dryer vent, b-vent, and a few other places. They either sent someone immediately to clean it up, or paid to replace the item when cleaning wasn't possible. They gave me an extra refund for the trouble. I wished I had the more experienced tech for the blower door, as this guy missed several things that would have improved the score. There was a window which was ajar, some plumbing penetrations which weren't taped off, and the HVAC duct work to the original house (which was square footage excluded from the test) needed to be taped off but wasn't. He also didn't know how to do a duct leakage test to the exterior (running duct leakage during blower door essentially). But I can't complain too much, as I still received a score which exceeded my expectations.

From our initial consultation with the sales team to the final installation by Mitchell, our…read moreexperience was exceptional. We have been loyal clients for five years, and this recent installation of automated roller blinds for our four-panel living room slider exceeded expectations. The seamless integration with our smart home system adds a sophisticated level of convenience. We highly recommend this company for their professionalism and consistent quality.

FABULOUS!; great blinds, work very well, fast efficient service…read more I could give them 10 stars

Lumen Blinds is one of the best businesses i have worked with as i move into my new house…read more Aysel -- my sales person - was EXCELLENT! If i could give her 10 stars i would. She was extremely knowledgeable; listened to my input and made sure that my window coverings were delivered on time. She kept me informed every step of the way. Sam - my installer- was also excellent. His attention to detail was amazing. I love my new window coverings. The price was competitive. But work with them for their excellent customer service. I recommend them highly and without reservation.

I had excellent experience working with Aysel. The project was to install cordless window…read moretreatment solutions in my home, especially in the high ceiling areas. Due to the very high ceiling, many contractors refused to work as they found the job to be too complicated. However Aysel not just accepted that project, but came up with innovate solutions and showed great customer empathy while understanding our personalized needs of the project. I interacted with many companies before awarding the project and Aysel was class apart in her professionalism and creativity. Her contractor (Serhat) was also extremely professional, skillful and courteous and it was a great experience working with both of them. Aysel sourced the parts from Europe. In one of the parts, there were some mechanical issues, and Aysel promptly offered full refund. Overall, I am highly impressed with Aysel's customer service, professionalism and creativity and definitely recommend her to others for projects related to home improvements.

Reasonable quote, very good support (lifetime!). Personal attention during the quote process, good…read moreset of samples provided. After a reasonable delay for manufacturing, installation was completed within expected time period. They're keeping our living room significantly cooler. Planning on doing the family room next.

I used Blind Alley for blackout blinds in our media room. Easy process. Reasonable prices. Very…read moreprofessional. One of the blinds was dead on arrival. They let me know during install and came out the next day with a new motor to repair it.

Gary of Black Diamond Blinds, Inc is awesome. He expertly measured every window in the house,…read moreordered the exact blinds we picked out and charged us a very reasonable rate for everything. Installation of 11 Blinds took less than 90 minutes and they're all perfect - verified overnight and into the early morning sun. The colors are spot on and match exactly as we hoped. Timing was very good considering the pandemic, and Gary was always quick to provide an update. We're now looking at changing out some flooring through Eagle River Interiors.

I had the chance to talk with Seth (owner of Apex Window Fashions) today and unfortunately he…read morecurrently semi-retired at this time and is not doing the usual consultations for window treatment orders in the same capacity as he has done for 30+ years. He did however articulate that he would still want to operate in a consultative capacity in some shape or form in the future. Seth's record of being communicative, professional, patience and being an all around good guy is true and came across that way. I wish him well in his future endeavors in whatever capacity he feels he would like to operate in as people like him are a value add to our community and society.

Hands down Seth with Apex is the go to if you're looking for great customer service,…read moreprofessionalism, and vast selection in Seattle. I live in a high rise condo with post tension cable (I still don't fully understand what this means other than it holds the building together and if someone damages it, it can compromise the entire integrity of the building structure - Serious stuff!) in Seattle with very strict rules regarding who can drill into the ceiling. After speaking to 3 different companies in the area about upgrading the wire blinds in my condo, I was about to give up. One company was very short with me and didn't follow up; the other two didn't want to go anywhere near the post tension cable. When I reached out to Seth, I tried to set the proper expectations regarding the challenges I've had. He was very optimistic, said he was up for the challenge and came out the next day to assess the situation. He answered all my questions, addressed all my concerns and even provided some design/style tips. I decided to go with the top down/bottom up motorized Hunter Douglas honey comb shades. Seth also chased down my HOA board to get all the appropriate approvals needed to install the blinds in our condo. The very next day I had a reasonable quote and swatches of samples started showing up a few days later. The installation went very well too. The certified Hunter Douglas installation team was able to get the job done in about 3 hours and took the time to show me how to operate them. Seth was of course on site to help make sure everything went smoothly. I could not be happier with my new blinds, and so glad I took his advice and went with the motorized blinds instead of manual - best money ever spent!