I have been going here for a couple of years now. Dr. Borges takes her time in checking my eyes. I don't feel rushed when I see her. She explains everything very thoroughly. Amari has great customer service and had so much patience for an indecisive person like me who couldn't figure which frames to go with. She broke the price down and explained all the charges to me. I feel well taken cared of here and would recommend this place to my friends and family. read more

I made an appointment with Optic Gallery Boca Park and it was super quick and easy. I needed pre-authorization from my insurance and they worked with me in order to get my referral to them. There was no issues with that process and it was very seamless which I appreciate. The optic gallery is pretty large, spacious, and clean. I walked in and was taken to start my exam after waiting for two minutes. I'm really glad that it was so quick so that I can get to the rest of the errands done for the day. Once the doctor came in, he was super friendly and efficient with my exam. I think he asked all the right questions really helped me understand what was going on with my vision. I definitely recommend this location to For their optometrist. I had Dr. Ng and he was great! read more

Always a pleasant experience here, Tim was fabulous as was Nidia who got me properly fitted with my new specs that came in on 1/7, always awesome! Definitely a five star establishment, highly recommend Optic Gallery for your eyewear needs. read more

I didn't know this place existed until a friend told me this is where they get their prescription glasses. It's kinda hidden in plain sight in Boca Park Plaza so unless you're actually looking for it you might miss it. I came in this week to check out some glasses and I was pleasantly surprised at the huge selection they carry for men and women. And a lot of their merchandise is reasonably priced and high-quality. And I also love that as soon as you walk through the doors, you are greeted by one of the staff members. Purchasing frames for my husband was easy, enjoyable and best of all affordable. I would highly recommend Optic Gallery at Boca Park for any prescription you may need for eyeglasses and also sunglasses. You also have a choice of turning sunglasses into prescription glass glasses, which is what I ended doing for my first purchase here. Compared to all the other eyeglass shops in town I highly recommend checking this place out first. read more

My cousin referred me to an optometrist (Dr. Perez) in this practice, but he was too far from my home. However, I found Dr. Borges at this location, who is his spouse. Easy to schedule an appointment. Gavy, my optometric tech took all my new patient in take and led me through a few evaluations. She said the doctor would be in shortly. Surprise! Dr. Michelle Chan entered and she gave me the best exam ever! Fully explained to me my current Rx. I was very impressed by her professionalism! read more

Outstanding place. The staff is very friendly and knowledgeable and all seem to really enjoy there jobs. Dr. Borges was very thorough and took the time to explain everything in detail. She's very engaged, in simple terms she really knows her stuff! read more

Today, my husband took in a pair of vintage Christian Dior glasses to be adjusted to his face. The woman that was waiting on him took them into another room, and then she came back and said, "these broke." There was no move to try to remedy, replace with another pair, or even call for a manager. This is completely unacceptable. I will never return to this place; I advise others be careful before trusting their eyewear to optic Gallery. read more

Optic Gallery Boca Park - Broken Christian Dior glasses - Optometrists Near Me - Las Vegas, Nevada

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I'm very pleased to report that this will be the second year in a row that my glasses were done correctly the first time! The optometrists and staff have consistently provided me with excellent service throughout the many years I've been getting my annual exams, and now the lab they are using is up to par. Yay! read more

Awesome Staff And Doctors Great Atmosphere everyone is Extremely Helpful and they have a great Selection of Frames to Choose From and are very Knowledgeable on everything to help you get the best Glasses for You read more

I just left the location in Boca Park very unhappy. The front desk lady was very unwelcome, and rude to me. I needed to buy prescription glasses, but I left because my eyes were burning, because I needed dry eyes drops at the moment and she refused to give me sample of Sustain drops, by telling me that I'm not customer yet !!! I was there to become one, but because of the negative vibe, and negative attitude she had I left and going to find better place. Very cold people, with not friendly personalities work in this place. Not recommended, because first is very expensive compare to same glasses and and for sure it's not worth to spend money and time with bad attitude people. So many places, I'll find what I need and I'll enjoy being customer to better people and optic read more

Time for the old eye exam. I had no idea that I hadn't been in four years! Yikes! Anyway, I have been coming to Optic Gallery for many years. Their service is friendly and the staff is helpful. I originally used to see Dr. Sheryl Potter (RIP). Not only was she my doctor, but also my friend. It is tough to still go here knowing she is gone but I still get to see her beautiful face hanging on the walls. I now see Dr. Stephanie Lee who i have come to really like. She is very friendly and kind. They are very efficient at this location administering all the proper eye tests. The pricing for me is fair as they are on my health plan so I pay a small copay and I receive so much off on the glasses I purchase every two years. They also have an area set up where you can purchase glasses, sunglasses and contacts. It was time for a new pair of shades for me. The selection is pretty large ranging from some unknowns to Tory Burch, Guess, Prada, Maui Jim, and too many to list. I ended up purchasing the Maui Jim's and can't wait for them to arrive. If you live in this neighborhood or nearby, then I would highly recommend this place for your eye needs! The good news is my eyesight had not changed! Yay! read more

Staff was super nice. Check in was fast and quick. Thank you Dr. Borges for explaining everything to me and being very thorough. She's the best optometrist I've seen in years. Definitely will be coming back here for my yearly eye exams!! read more

They have a huge selection and have always treated me fairly. Friendly prompt courteous and a great selection of frames what else can you ask for. read more

Dr. Chen was our son'e T-ball coach about 10 years ago, and when we found out our son needed glasses/contacts a few years ago, naturally we went to see Dr. Chen in Boca Park. He's very professional and highly knowledgeable. I've dealt with him a few times in getting my eyesight fixed over the years as well. Hasn't changed. He has another office, so he's in and out. Dr. Borges was my Dr. on this visit. Very, very nice. Very professional and just as knowledgeable as Dr. Chen. She explained everything that was going on in the X-ray of my eyes and what she was particularly looking for that might raise a red flag as to any conditions. She answered all of any questions I had as to "what's this" and "what's that." I felt very comfortable in the condition of my eyes by her explaining everything. The office was clean and plenty of glasses and brands to choose from. Alanna was my tech and she was awesome! She had a great sense of humor and she really enjoyed her job! If your works insurance covers Optic Gallery, I would definitely give Dr. Chen and his staff the opportunity to help you see better! read more

The optometrist, very professional, didn't take too long to get me in . They didn't try and push unnecessary test so I appreciated that

Call every few days to see if your glasses are in. Dont let them tell you not to call. Daughter broke her old glasses. Dawn was amazing helping us find a new pair. Said it would take 5 to 6 days. I started calling and stopping by. They finally told me stop calling, they will call me. 2 1/2 weeks later they finally come in (they called). 2nd visit 3 weeks later daughter needed prescription sunglasses. They said 1 to 2 weeks and specifically said "do not call". 3 weeks go buy I stop in and they say WEVE HAD THEM FOR 13 DAYS, WE CALLED YOU. I verified the number they have is correct. No missed calls, no vm on my end (I use my phone for work and answer and/or return all calls!!). Love dawn she is great but how they handle orders is unacceptable! EDIT. I stopped in to talk to the office manager. She appologized. Updated my review to 3 stars. read more

Dr Borges is outstanding, smart, personable and professional. April was great as well... they are both as good as it gets. However, one star off because of the lab taking four weeks to have the glasses for my wife delivered with the correct prescription. read more

My kiddo was pushed by another kid at school, and his glasses were broken. He had only had these frames for 4 months, and this was his first pair of glasses, so no backups! Went to optic gallery where we initially purchased the glasses, and Daun and Menchee were our lifesavers! They worked with us, called other stores, and then were able to help us with getting the glasses placed quickly (same afternoon) due to warranty. The glasses were beyond repair, so we were a little desperate! These 2 ladies made a frustrating situation a better one! Bravo ladies! Keep being you, and doing what you do! I'm one happy mama! read more

My sister had just flown in from the east coast and her frames broke, she was in tears- she can't see without them and forgot her backups. We just walked in and they were beyond kind! They offered us water and a seat while they immediately started repair on her frames. They were able to repair them and gave them a cleaning at NO COST! They will have my business when I need new frames! read more

Everyone working here is so nice! They made it easy to come in and get a prescription. They were fast and on time. Would definitely recommend coming here. read more

After poor treatment at Lens crushers nearby, I stopped in here. 5 stars great service 5 plus stars for not hard selling. 5 stars on timely putting the lens together. 5 stars for the staff. Complimentary water, a kids area to keep your kids busy. 5 stars for clean and orderly office. I didn't need an exam but next time I will. I'll definitely return as I moved here. Thank you!!! read more

How can you lose my records and tell me that you have never seen me when you can pull up my son's records and after I've purchased sunglasses and my sons glasses as well as an annual set of contacts and we were there together. Your receptionist Jennifer is a bit rude and definitely am just very disappointed in the customer service. Was trying to use my benefits on the last day but I guess I will lose out now, thank you for that. read more

Dr. Borges is incredible. My prescription is always perfect. She takes as much time as needed to answer any questions. Very knowledgeable. The Opticians are fantastic. This past time I only needed reading glasses and Sam went right to the perfect pair of frames. The time before that I also got the perfect pair of Frames. Fantastic service and everyone is super nice. read more

I had an appointment today. It was for 4:20 . I was early and Arrived at 4 PM. It was already almost 5 o'clock and I was still not called in. One thing that I cannot stand is my appointment time not being respected and for that reason I left and I will be going to a different Optical. read more

My family of 5 all just recently went here for exams and new glasses for 4/5 of us. They're friendly and don't make you wait long. Highly recommend! Just great and friendly docs and staff. read more

We love the Optic Gallery. The service is top-notch! The doctors make it a priority to educate the kids on how to keep their eyes healthy. Today's visit was spectacular. The employees recognized me as a teacher and gave me a new bag/purse full of school supplies and a gift card to Office Depot! Thanks for helping my students and I in our supply needs. read more

Optic Gallery Boca Park - Optometrists Near Me - Las Vegas, Nevada

first time to use my Humana plan. Checked with 7 other places and many were giving me appts in Oct and December. Optic Gallery at Boca Park was able to get me in the next day. Upon checking in signed a few forms and then technician took to for the glaucoma test, periphery, retina photography etc all within 10 minutes. Dr Heilman came and did the lens test and she was very patient answering questions along the way. After viewing the retina photos she didnt think i needed dilation so that was nice. Also asked to check if i have cataract. I do but she informed me that we just monitor till we have to replace the lens. Appreciated how she explained the retina scan and being diabetic to watch out for bleeding. Another tech helped me find two pairs -regular and sunglasses...very professional friendly and for sure i will continue to use this office for my annual exams. Thank you for quick appointments instead of making me wait months later. read more

Shoutout to Toya! She was so kind & fixed my glasses which were entirely broken. Thank you girl!!!!

I was in the area and realized I was over due for an eye exam. Since I didn't have plans to stop by, I wasn't prepared to initiate anything. To my surprise, when I asked to look at some frames, there were no questions asked and 2 reps helped me very diligently. No one even asked me if I was a patient there or anything before diving right in and helping me pick a frame that would go best with my face and style preference. Thank you Denise and Trudi for you help on this first visit. The day of my appointment, I was furthermore treated with hospitality from Dr. Young and Christy. Dr. Young really was listening when I told him concerns with my current contact brand. I even brought a sample set of contacts that I didn't know the brand of to give him an idea of what I wanted. Somehow, the same contacts I was given from another optometrist was better than the kind I was using. He recommended a brand that used the same material content or ratio as the sample and now, I'm sitting pretty with now eye strain, dryness, eye fatigue, or redness due to extended wear. Biofinity is the most comfortable and breathable contacts I've ever encountered and I'm glad my he didn't recommend any Accuve types either. (I know they don't work for me) Christy was such a delight, whenever we talk it's like chatting with a friend of mine. She even bothered to ask me about what contact solution I use. I was able to learn the importance of not scrimping on this type of thing. Especially, because it's compromising to the very things that give you sight! Whoa! Thanks for lookin' out Christy! :) Since I did all the hard work with Denise and Trudi on my previous visit, the day of my appointment was seamless and smooth for Christy to process my order and send my Rx to be done on my new frames!! I've never had such an easy time than this. I, one hundred percent, recommend coming here! read more

Just ok. First time I went there it was awesome. This last time one older lady was in my opinion very rude then I got a nicer one.

Don't you love it when places have great customer service?? I went in because my glasses got bent at the gym. Everyone was extremely friendly and pleasant, and a tech helped me right away. I was a bit nervous because she had me sign a waiver saying that I wouldn't hold them responsible if my glasses broke, but she repaired them in less than 5 minutes- at no charge!! I am very grateful, and this will inspire me to visit the Optic Center for my lens wear needs in the future! read more

Dawn is amazing! Patient, enthusiastic and knowledgeable. I'm so excited to get my new glasses!

1st time patient here and my experience was so great! Dr Lee was so friendly and easy to talk to, she's a very knowledgeable-doctor. Liz In the lobby was amazing and very helpful while checking me out. I really am happy I found this optometrist office and can not wait to continue coming here and be a long term patient. Great office! read more

Excellent customer service when anything is wrong with your order it's fixed. Yes there's a waiting time for the glasses but it's not a 24 hour turnaround and that's understood. Marvin great !!shout out to him !! I can see great teamwork. read more

I am always looking to write good review for businesses with great service, but my first experience at this location was not acceptable. I came in the other day looking to just get a basic lens prescription put into some fashion glasses I had and was told it would cost me $169! Thant's crazy! Today I came in for my prescription and Mike did a great job doing EXACTLY what I asked for for $69 and I was out with the new lenses in my glasses in only 5 minutes!!! I would ASK for Mike when you go there. He listens! 5 stars for MIKE!! Why the big difference in price at the same location? Sounds like one representative was more interested in his commission that what the customer wanted, so he got nothing! I know he's been here awhile, because I see him there every time we get new glasses each year. I would avoid this rep if you want to save money. read more

Don't make an appointment here. Scheduled for 8 am, the day before they tell me they will need to switch the time since they scheduled me with someone who doesn't accept my insurance. Rescheduled to 845, arrive on time and after an hour they still hadn't said anything. I ended up being seen an hour and a half after my initial appointment time, and only got 10 min with the doctor. If you are behind, let your patients know instead of wasting of everyone's time. There are 6 optometrists in the area, absolutely no reason to come here. Note: it's been 3 weeks and still haven't received the contacts I need to try on to get my prescription. If you call or go they are evasive and unhelpful. At this point I feel like I got scammed. I have reported them to my insurance company since I was billed for a service I did not receive read more

I have been coming to this location for years and am treated like gold. The doctors and opticians know how important my eyesight is to me and they double check everything. If it isn't right, they make it right. I highly recommend this Optic Gallery location. They are very knowledgeable and if you have a high degree of myopia, run, don't walk to this location...they can help. Ok, maybe you drive there! read more

I had an excellent experience at Optic Gallery in Boca Park today. Dr. Eusebio was extremely helpful and thorough. He took the time to listen to me and my concerns. Dawn helped with my eyeglass fitting and she was beyond amazing. Very sweet and patient. Dawn took extra time to get me every discount she could out of my insurance and elsewhere, and calculated it all by hand. Overall fantastic experience. read more

Great service here. When shopping for prescription eyeglasses, we have visited many places to find that perfect pair and i was due for my annual eye exam. The selection here is unmatched.I lost my daily readers at Disneyland of all places. But i digres ... All of the staff here is wonderful and my experience was top notch. Especially Dr. Borges. She gave me the most in depth and comprehensive exam that i ever had and you can tell that she is passionate about what she does. I feel in very good hands with her. It was a pleasure meeting her. Great communicator and personality to match. Trudy was terrific and methodical in helping me narrow down my selections and making sure i found just the right pair. She was very patient and incredibly helpful and her experience was evident. I dont remember the name of the girl who performed my pre exam but she was very polite, professional, and pleasant to talk to. Great customer service here! Thank you Optic Gallery Boca Park! read more

I've been coming here for the past 6 years. I've never had a bad experience. The doctors are never rushed and always take time to talk to you and explain things. The staff are friendly and professional. Highly recommended!!!!! read more