I casually just walk into the store and not really expecting much with an old pair of glasses slung around my neck after shopping around and exploring new frames. Zack offered to polish up my beat up frames for free!!! Even though I didn't end up buying anything, Zack was incredibly kind and generous with how he offered his time and effort and just general tension making me want to buy a pair in the future You guys are incredible for what you guys do read more

My friend and I went in with a frame that was wonky. I tried to replace the screw and could not make it work. THE KIND, wonderful Zach Booth took care of it right away with a smile!! So professional!... read more

Took my glasses in for repair and the customer service was outstanding, he fixed my glasses and didn't even charge me or accept a tip. Smelled really nice in there as well. Would recommend going here if customer service is what you care about. read more

Optical Connection - Fixed glasses - Optometrists Near Me - Studio City, California

Exceptional customer service. Shout out to Jose, the wizard in the lab, who resurrected a pair of old Gucci sunglasses, to as good as new. Thank you. Look forward to getting my next pair of glasses from Optical Connection. read more

I rarely leave reviews unless I am shocked at a business. This one is that. Jose was SO helpful. Give this man a raise! Fixed my glasses that I didnt even buy from them for free. Thank you guys! read more

From start to finish - I felt welcome by and comfortable with the staff starting with Day. Dr. Ruth Lipson chose an excellent successor in Dr. Ani Janszyan to take over her practice. I felt equally cared for on my first appointment with Dr. J. She's passionate and great at what she does. read more

WOW WOW WOW - is all I can say. I accidentally stepped on my glasses. The lens were not damaged but the frames were bent on both sides were the hinges are. I went to my normal eye doctor of 20 years where I have previously purchased all my glasses. They told me they were not fixable and quoted me nearly $700 to get new frames. I was frustrated because it was a mistake on my part to step on them but I was hoping they would work with me to repair them or get new ones. I went to my car and googled "eye glass repair" and Optical Connection was the first listing that popped up. I called and spoke with Jose and He was so friendly and offered to take a look at them. They were closing at 5:30 (it was currently 5 p.m.) so I raced over. He took a look and in 15 mins got them back to 85%. He asked if I could leave them and he would continue to work on them. I said I could. He called me today - 2 days later and I went back and was AMAZED. They looked incredible and almost like new. I was floored by how GREAT of a job Jose did. He is incredible, everyone who works there is. They are very helpful, very fair pricing and I really felt like they cared about me and my glasses - way more than my doctor of 20 years did. They have made a new customer in me. The next time I need glasses or have any issues with my glasses I know EXACTLY who I am calling and where I am going. HIGHLY HIGHLY HIGHLY Recommend Optical Connection. Give them a try. I am sure you will be as happy as I am. read more

I only come here for the small waters hahaha. In truth, Zac was an incredibly gracious and welcoming voice on the phone that I decided to come there instead of every other place I've talked to. As soon as I walked in he turned into wonderful host who was very helpful in the selection and decision making of my lenses and then one day, when Zac wasn't available, Mr Armen took over and he has just been another impossibly knowledgeable dream-level professional who helped me further zero in even more on my lens choice. I can definitely propound that I have never in my life had such white glove, fastidious and all-around perfect eyeglass care and guidance ever ever!! - and I've been wearing lenses since 5th grade. read more

Got my glasses no problem! Been to others and did not appreciate my business but they did above and beyond

I take all of my sunglasses here to be fitted, because I can never find any off the rack that fit just right. The staff is always super friendly, and does a great job customizing the fit to my face. Highly recommend this shop! read more

I have been coming to OC for a decade now for eye exams and glasses. Dr. Ari Janszyan took over for Dr Lipson and she is wonderful! I always receive the best service from all of the professionals in the office, so thank you! read more

Great experience, great selection. Grabbed a beautiful pair of Jacques Marie Mage glasses for my husband's birthday. Quick turnaround time to fill the lens prescription. They also made helpful recommendations to adjust the fit when we returned a few weeks later. Overall great experience with people who really know glasses. read more

I stopped in for a small repair on my frames and they took care of it gratis! It only took 5 minutes but still I was expecting some kind of service charge, but they sent me on my way with a smile! read more

Everyone is extremely nice and invested in finding the right pair of glasses to suit me. The frame selections are always up to date. The store itself is clean and attractive. Dr. Lipson is wonderful - conscientious, compassionate and skilled. It is always a pleasure to go there for my optical needs. A class act all the way around. read more

My husband's eyeglasses broke accidentally after he took a rollercoaster ride at Universal Studios. He was the designated driver during this trip and we have to look for shop to fix his glasses asap. Googled nearest optical shop from universal studios & found Optical Connection which is the closest. Yelp reviews proved 100% accurate. Zach was very helpful and accommodating. The glasses were fixed in less than an hour and serviced for free! It's very seldom nowadays to find a business this good. Thank you & kudos, Zach! May this shop continue to thrive. read more

Had a wonderful experience at the OC this morning! Zac answered all my questions & the new glasses are awesome! Definitely recommend & will returning for my next pair! read more

Wonderful customer service very thoughtful and beautiful frames. A lot of eye candy literally. Xox

I came in to get prescription progressive glasses. They had a great selection and Mina was incredibly helpful and knowledgeable. I found great Lindberg glasses and was told they would take 2-3 weeks but they were ready in 1 week !! The whole process couldn't have been easier and I highly recommend Opulent Eyes !! read more

The service was quick and amazing. I was greeted upon entering and all my needs were met. There's ample parking.

Very kind people. They fixed my sunglasses for me free of charge. Would Highly recommend!

Best customer service!! Every time I have come in, they have helped adjust or cleaned my glasses for free and with a smile. Highly recommend going to them!! read more

20 years I've been going here! ARMOND (the owner) is my favorite person ever. The staff is always SO helpful with insurance and selection of frames. They are kind and have a great sense of humor. I cannot recommend this place highly enough. I STILL price compare with other eye glass places... and this place is always the right choice. read more

Came in for a small job on a pair of sunglasses - probably well below the scale of jobs for this shop. Everyone is extremely helpful, professional and they didn't charge me for the repair at the end. Such nice gestures are not common and very much appreciated. read more

Amazing customer service and amazing doctors. Place spotless, clean and everyone is professional. Great collection of sunglasses read more

Love this place so much they even repaired my glasses for free even tho I didn't buy the glasses from them thanks so much love y'all

Armen was incredibly helpful and adjusted two pairs of glasses at no charge. I had purchased my sunwear overseas and didn't know where to go for a quick adjustment. Armen was detailed and efficient. read more

Amazing place. Great selection. Amazing staff. Came in for a contact exam and ordered contacts. Glasses will be next.

Overpriced frames for the quality you're getting. Found the same exact frames (after the fact) online for $40 and was charged $150. Was stuck to buying because I had redeemed a Group On. So, folks don't waste your money with the GroupOn. You're forced then to buy overpriced cheap quality frames. The lenses seem okay. Customer service - sales wise - decent - I liked the jr. sales person the most - he was very nice. The optometrist, nice at first but got impatient with my questions. I'm not sure I'll be returning. read more

Where do I start? Absolutely the best customer service ever. Great looking, well merchandised retail store. Put new lenses in my vintage Persol glasses and they're perfect. Janine, thank you for your kindness and for just being a lovely person! I'll be back for more! read more

Optical Connection - Optometrists Near Me - Studio City, California

My go to place for almost 20 years. Love the selection and the staff is great. Armen is very knowledgeable about glasses and all the new technology. Keep up the great work. read more

I cannot praise Armen, his staff, and his eyewear collection enough. I recently purchased a new frame and had my prescription filled at Optical Connection. I am so happy with my new glasses and truthfully I have never seen this clearly ever before. Thank you Armen, you did a fantastic job! read more

I've been at this place numerous times, besides having Great selection the staff are extremely helpful and make sure you are taken care of when it comes to fittings glasses and any concerns you might have after. read more

Very helpful and patient staff. Also good collection of frames. The store has ita own parking spaces which is a plus.

I really like everything about this place. It's convenient , easy to get to, everyone is wonderful and kind and their selection is fantastic

Ahhh I'm so extremely happy with this place!! I've been on a hunt for weeks looking for a screw for my eyewear and this place hooked it up and took care of me!! Thank you Janine!! read more

We came here because on yelp it looked like the nicest store we could find, and so glad we did because it was a perfect experience! Brought my mother to find a nice, stylish new pair of eyeglasses, and they had such a lovely selection of frames. We found a gorgeous pair of Chanel glasses and all of the people, Dr. Lipson, Janine and Steven were all so friendly and personable that truly felt like a one on one experience for my mother. Highly recommend coming here to this store to find yourself new glasses! Thank you guys! read more

I went to have my eyes checked with Dr. Ruth Lipton! I had been struggling with blurriness at times from my contacts shifting. She spent literally hours with me to make sure that I had the correct power and prescription set to my new glasses and contacts. I've never felt better. Feeling like a new person! Then there is the beautiful collection on the other side of the latest and greatest frames. ready to see and work clearly. :) read more

So happy I found them. Beautiful store with amazing customer service. Super friendly and fast. Nice waiting area. Will definitely come again. read more

I absolutely love this store !They have an insane selection of the most beautiful glasses. Every pair feels unique . Most importantly Janine is sweet, kind and incredibly knowledgeable. She is honest with her opinions and to top it off she has great tastes in frames and she knows what fits your face (even before I did) I can't imagine going anywhere else for glasses! I'm looking forward to rocking my frames all over town!! read more

I got my sun glasses here and I love it . It need it some adjustment I called them they said no problem just come in . I had the best customer service . Thank u . read more

Optical Connection - Love it . - Optometrists Near Me - Studio City, California