a first class operation; Dr Lee is self sustained, need to see a doctor, he will see you; not like…read moreothers who are owed by coglomerates...he is great person,,, ultiate professionall, explains things, takes the time needed highly recommend Dean Canty, PhD

I've been a proud four eyed girl for as long as I can remember and Lee McAllen Optical is the only…read moreplace that I have ever trusted with my eye care. Diana has been fitting me for glasses for over 15 years and she is one of the sweetest women I know. They have an extensive list of brand named frames ranging from Calvin Klein and Ray Ban to Prada and Fendi. Of course you can also find the non name brand frames which won't break the bank! If you purchase your glasses there, then you get free adjustments which means that every time they loosen up, you walk in and get them tightened and cleaned - something which I have taken full advantage of! I keep my frames for almost 3 years and then switch to a new pair and Lee Optical has and will always be my go-to in McAllen!

Every single time I have to go to LensCrafters I ALWAYS have a good experience. When I went last…read moreyear to get my new glasses everyone was super nice and patient. I was able to pick out the most beautiful glasses and at a very decent price. This past weekend a little screw fell off and after trying to place it back in at home I decided to call and see if they would be able to help me. Katia answered me and she was very polite over the phone and said I could stop by so they can look into it and see if they would be able to help me. I ended up going the following day and Katie was the one that greeted me. She was able to replace the little screw and even helped me pick out a new pair. Honestly, great customer service and wide variety of glasses. Also, it helps that an optometrist is right next door.

I ordered my glasses 4 weeks ago and still have not received them. All I get from the managers and…read moreemployees is that they are still being reviewed. Every time it is a new delivery date with no explanation. Nor do they care

This place has a bad customer service the front desk people are really rude, when you ask them a…read morequestion they reply to with an attitude, my wife had set an appointment and they had her waiting for more 3 hrs still, i don't recommend this place at all

After reviewing my husband's EOB, I found out that this clinic charged our insurance for contact…read morelens fitting on top of the regular annual eye exam which is fine, except that they also charged us for "contact lens" fitting out of pocket; basically double charging for the same service. According to the EOB, there should not have been any patient portion on payments. There was supposed to be neither co-pay nor co-insurance. This clinic is separate from Valle Vista Optical nextdoor, despite it appearing on the latter's website. The operation is, most likely, similar to Lenscrafters and their independent optometrists. The receptionists are friendly (so one star for them).