a first class operation; Dr Lee is self sustained, need to see a doctor, he will see you; not like…read moreothers who are owed by coglomerates...he is great person,,, ultiate professionall, explains things, takes the time needed highly recommend Dean Canty, PhD

I've been a proud four eyed girl for as long as I can remember and Lee McAllen Optical is the only…read moreplace that I have ever trusted with my eye care. Diana has been fitting me for glasses for over 15 years and she is one of the sweetest women I know. They have an extensive list of brand named frames ranging from Calvin Klein and Ray Ban to Prada and Fendi. Of course you can also find the non name brand frames which won't break the bank! If you purchase your glasses there, then you get free adjustments which means that every time they loosen up, you walk in and get them tightened and cleaned - something which I have taken full advantage of! I keep my frames for almost 3 years and then switch to a new pair and Lee Optical has and will always be my go-to in McAllen!

This is for the rio grande city branch. They moved to mission or mcallen. I have been waiting for…read moremy son's frames which were under warranty since early December Never got a call for pick up.

Terrible and terribly run doctor's office. Nothing good to say. The staff is unprofessional, the…read morefacility is rundown, unclean and signs of what might be mold/mildew. The wait is ridiculously long (3-4 hours easily) every time. This doctor's office should be reviewed by the medical board.

Eyemart Express is located next to Applebee's in the McAllen Pavillion shopping center facing the…read moreExpressway. Burlington and Michael's are behind Eyemart Express. I was impressed with the variety of budget frames as well as lots of good choices for frames of all prices, $20, $40, 60, 80, and going all the way to the designer frames at $200 + Good variety also on styles, colors, frame material, etc. I was allowed to take my time choosing frames. They have a BOGO deal, so I chose two. Check out their website to find coupons, deals. And to pre-shop for frames. You can virtually try on frames by opening your camera, and it will show you what you look like with those particular frames! With my face that was a bit scary. Once I chose my frames, one of the associates helped me order my lenses. Simple lenses are done in-house and can be done within an hour! Of course, since I'm vintage, I need progressives with no line, and progressive lenses take up to a week and a half. However, I received a message by text informing me they were ready for pickup in only 6 days. I also got a couple other add ons like the anti-glare, anti-scratch coating (the latter I believe should be standard and included from the start). I wound up paying probably a tad more than what I paid for my current one pair of glasses, but for the price I am getting two pairs. The service I received was professional and friendly. They adjusted the ear pieces for a perfect fit. I'm pleased with my purchase.

I was looking for a same day, fast and accurate eyeglasses service for my elderly dad. Eyemart…read moreExpress was more than that! Paulina was awesome, she was patient and walked through what was best for my dad. She well explained how warranty work, I'm very pleased with our purchase. She gave us an estimated time of 4 hrs to have my dads eyeglasses ready, but only took 38 mins! Paulina, Thank you for the bottom of my heart, I appreciate your services always but during this pandemic you are essential! Thank you Eyemart Express. Oh and they also offer military discount which is a plus! I definitely highly recommend McAllen location at 506 Expressway...

they kept cancelling my appointment time. after i sat for more than an hour and a half, having…read morecompleted the sign-in forms. i was told my appointment was six days later. this after six calls to verify the date and time and having called by them to confirm it....do not do not do not go here. (you'll be sorry) phillip

If you don't mind being lied to more than 3x , if you don't care if they don't notify you when your…read moreglasses come in , if you don't mind getting your eyes checked remotely through a TV Screen , there's more if you don't mind getting your prescription wrong ,if you don't mind getting a text 2 months later that you have a prescriptions waiting and when you go they have no idea who sent it even though your showing them the text. And if you don't mind finding out that what they advertise is really a hook & line scam since the low cost frames are horrible and the lens are single and thick well friend this is the place for you . If you don't mind having to go through what i went through then this is the place for you. Bonus is that you will always see 1 or 2 costumers arguing and getting mad at the staff for not keeping there word . You are better off going some where else.

Always the best value & pleasant experience. Professional, fast service. More quality for your…read moredollar.

A few of the workers can be kind of intense and I just don't think you can beat the Scan and Go…read moreoption which they do not have.

I chose this office because they're one of the few VSP Premier Edge Providers in the Rio Grande…read moreValley -- and I'm so glad I did! Dr. Idelish was absolutely amazing. She was incredibly thorough, explained everything clearly, and took the time to walk me through all aspects of my eye health. Her professionalism, attention to detail, and warm personality made the entire experience exceptional. Yeysi was also wonderful -- so patient and helpful while I picked out frames, making sure I found the perfect fit. If you have VSP vision insurance, this is definitely the place to go. They make sure you understand and take full advantage of all your eligible benefits. Highly recommend!!

I had to pay cash. I knew I was going to pay a lot for my no line bifocals. It was my first time…read moreever to get them and was really afraid of being disappointed in not being able to see. I get there and was helped by the sweetest young lady who chose the best frames for me. I've gotten so many compliments. They look colorful and fun, yet sophisticated. I had to wait a week because I got THE WORKS! No glare, No line, and Transitions. All I can say is WOW! I got used to them immediately! I'm not going anywhere else! Love this place!

Amazing service, very quick and very wonderful respectful staff!! I came in today and I was greeted…read morebeautifully. I did not have to wait long for the exam or the glasses. The workers were very respectful and they did their best to find the most convenient discount for my exam and glasses. 5 stars !! My glasses were ready within 10-20 minutes and not weeks like my old eye doctor, please choose Stanton Optical !!

They finished my glasses pretty fast and the people are very kind and helpful I highly recommendread more

It really should be a negative star review. To start, the…read morefront desk "office manager" is RUDE and dishonest. I had been having deteriorating vision issues from living in a toxic mold infested apartment, and the soonest I could be seen was with Dr. Scott and Associates, affiliated with Lenscrafters. That was a huge mistake. I made the appointment the day before, and when I arrived I was told it had been cancelled because I did not call to reconfirm, which they claim I was told when I made the appointment,the day before. Another red flag Desperate I accepted the next available appointment, and called to reconfirm, as I already learned the hard way. The Dr. was very pleasant, and seemed knowledgeable. He ordered a sample set for me to try, which arrived at the store within the week. When I was leaving the RUDE office manager, advised me there was a $79.00 contact lens fitting fee, which I've never been charged by my two other optometrists. I explained that it was not mentioned previously, nor on the Cigna website. So, she took the $79, without authorization, from my Cigna allotment. I called Cigna, and both the representative and supervisor, strongly agreed that I should not have been charged. When the samples came in they were so off, they worsened my vision. VERY RELUCTANTLY, the RUDE office manager scheduled a second opinion with a different doctor, who was also very pleasant and professional. She agreed that the first prescription was wrong, and ordered two samples for me to try. After calling the office for weeks, and being told they hadn't arrived, I called again, about three weeks later, and was told they were in. By then I had moved four hours away, and requested they send them to me, which they refused! Trust me, no matter how desperate you are, do not use Dr Scott or LensCrafters. On to my complaint with the Board of Optometry. The dishonesty I referred to was that they repeatedly insisted they called me, but there was no evidence on my call log from them, and of course by charging me the $79 fee twice, by taking it unauthorized from my allotment. By

Found out that appointment made online do not always communicate with the system at the office. I…read moretook time off work and arrived on time for appointment only to be told the appointment was not showing. I had proof of my appointment time and showed information to the staff member. I understand system issues occur but the only solution that was offered was to make another appointment for the following day. That would require me to take additional time off work for an appointment I had already set up. The staff member advised a curiosity call occurs the day prior to confirm appointment. Although the text message sent out says to only reply if you can't make it. So not replying isn't considered a confirmation as well?