Dr. Helios just kicked me out after stating my teeth were sensitive due to procedures from this office. He made my teeth very rough feeling and didn't fix them. Don't go here!!!!! read more

I've been coming to this dentist since 2014, and DR. Helios Houenou always does a great job cleaning my teeth, he also extracted my wisdom teeth which he did an excellent job. I recently chipped my front tooth and he was able to see me during my teeth cleaning. He was fast and efficient. The tooth looks brand new. The office is very clean, and the staff is friendly every time I'm there for a visit. This will be my forever dentist! read more

Dr. Helious services are top notch. My family and I have been under his care for the last 4 years and have nothing but + things to say. We are totally wasting with his dental care and services. The staff is very attentive and accommodating. read more

I've been walking around with a piece of a scalpel tool in my gums since 2010 because I didn't find out about it until 2013 when I had another x-ray down. And I can't get any oral surgeon to take the damn thing out and I refuse to let this man touch me again. I paid cash out of pocket for my wisdom tooth to be extracted. He advised all four come out at the same time. He under medicated me, as I woke up during the surgery. I tried to scream he says no need to scream as I hear ever single sound to my tooth being drilled crushed and removed. The instrument to home my mouth open caused more pain! I returned twice complaining of pain and something being wrong. I felt something sharp to the touch of my youngest. And was told this was dry socket which I had to take care of myself. Fast forward 3 years, I'm terrified of dentist after the experience with this doctor but I finally breakdown and go see a dentist. Get x-ray's as a new patient. What do you know the freaking sharp pain is a broken scalpel!!! But it's outside of the statue of limitations. All I can do hope to find someone not afraid to fix his mess... DO NOT GO TO THIS FREAKSHOW OF HORRORS!!!! read more

Phenomenal Experience - Top Notch Service I found this place while looking for a dental office close to my office. I looked on Yelp and voila... I found it. There were great reviews so I decided to give them a try. I called to schedule and appointment and to find out if they accepted my insurance. The young lady who answered the phone was very nice and helpful. It gave me a great first impression of the practice. She gave me additional info on where to find the forms to fill out before my visit so that I would not be delayed with paperwork. I appreciated that. They have very convenient hours so I was able to get an appointment that worked best for me. I received a reminder call a day before. When I arrived at the office, I was impressed because it is in a nice office park. Parking is plentiful and the location is convenient. As soon as I walked in, I was greeted with a smile by a young lady at the front desk. She was very endearing and pleasant to chat with. She explained what I should expect during my visit. There was no wait time to head to the back for my appointment. Once in the chair, I encountered Brenda and Rhonda. Both were very engaging and again explained what they were doing every step of the way. And guess what... Brenda mentioned that she was my birthday twin. Heyyy Brenda! ;-) Ok... back to the point. I actually appreciated the fact that she went into my history to ask me questions to make sure everything was covered before they got started. I have been to a few offices that did not do that prior to starting the service. One amazing thing that stood out to me was instead of them just telling me what they were doing and the status of my teeth. They used a digital dental camera to take pics so that I could look on the screen and see in color what my teeth looked like before and after. They did a fantastic job. The dentist was also very professional. Everyone was so detailed and meticulous. I see why this office got such great reviews. I will definitely refer friends, family and coworkers. I am grateful to have experienced such a caring practice. Genuine thank you... to the entire staff of Optima! read more

If I could leave zero stars I would. I was a patient and my mother paid cash for my wisdom tooth extraction. He encouraged to do all four at the same time. Long story short I woke up during the surgery, he did not care! Most frightening experience in my life. I could not move or speak, I find scream out "Stop" and "Mom...Mom" but my mouth is being held open by a device, so its just sounds. The tool they have holding my down shifts and pushes up into the roof of my mouth, I can hear every break of tooth, and this man, this DR HOUNOU, tells me no need to scream, like there isn't a problem, AND continues to crack my teeth. Once home, during the first week I no something is wrong. I kept saying I felt something sharp and my mother and I return to him twice complaining of dry socket and feeling something in the hole where my lower left wisdom tooth was. He said I was fine and nothing was wrong with me. As time came to pass, I would have moments of numbness in my face and mouth on that side, and if eating with a metal fork I get a little zing. BECAUSE HE LEFT A PEICE OF METAL IN MY GUMS!!!!! I finally got over my fear and went to the dentist about 5 years later, I had an xray done see the pictures below. I have no reason to ruin this man's practice or reputation, I just want no one else to go through a botched job and end up like me. I can't find anyone to take it out. No one wants to touch his screwup. THEY NEVER CALLED US! I wish I could show you all my X-RAY. DO NOT GO HERE!!!!!! read more

Optima Dental - Cosmetic Dentists Near Me - Lawrenceville, Georgia

I have been a dental patient with Optima Dental about two and half years and my service has ALWAYS been EXCELLENT! Dr. Heliodore Houenou and his staff provides absolutely the BEST dental care! They are always on time, office is clean and sanitized. Never had an issue with the appropriate dental coding for payments and convenient appointments are great. I highly recommend Optima Dental for your dental care! read more

Patient beware - office keeps records of when you cancel appointments from over 2 years and holds it against you later when you don't cancel early enough. I get a cancellation fee when emergencies happen but cmon $70. Worse part is they won't tell you until they've got a needle in your gums and then hit you with it you bills PLUS the $70 bucks. Will be going elsewhere - thanks anyway. Oh and dentist is nice but he will ask for a positive review on your first visit while he's getting instrumentation ready...not threatening at all..prolly to make up for all these negative ones. read more

I went to see this Dr. for the first time around December, I was having discomfort in one of my molars (#30) for some time and I checked the reviews, and they were great so I scheduled my appointment to see Dr. Houenou. The office was completely packed and he was quickly jumping from one patient to the next. The staff took my panel and X-rays as standard procedure at a dentist office. The doctor was looking at the panel for 15 seconds and said "it's the wisdom tooth" and I said, "could it be something else?" and he replied "the wisdom tooth" (arrogant-sarcastic tone). So I thought, he's busy, he's in a hurry, he doesn't want to deal with a difficult patient who is making him waste his time (me), but he's an expert... right?... He says the tooth needs to be extracted, and I was having a hard time accepting this, so I asked if there was another option. He replied that he could do a root canal but that the tooth will keep creating problems, etc... So I accept my poor tooth's fate and I schedule my appointment for the extraction. He was actually great at taking the tooth out.... (except the tooth was completely healthy and it was NOT the one causing my discomfort, but I learned that later...) Days go by and tooth #30 still causes discomfort, nothing had changed. I schedule another appointment with the same doctor, they take another set of X-Rays and he tells me to take advil or something for the pain, that the X-Rays don't show anything so it was probably related to my wisdom tooth that wasn't there anymore). Days go by, same discomfort but one morning I feel an abscess by tooth #30 (which is the tooth I had complaint about in the beginning before the Dr. extracted a tooth that he did not need to).... I finally decide to another dentist and she was great, she took the time to do tests on my teeth, not only base her opinion in X-Rays. She did an ice test, a bite test, and a tap test to make sure which tooth had to be treated. My problem.... if Dr. Houenou had taken the time, to do tests on my me , instead of only relying on the Panel and X-Rays, he would have known that the tooth I was complaining about had an infection. BUT he made his decision of extracting a different tooth that was actually healthy based on incomplete information, which in my opinion, is pure incompetence. Any professional who does not obtain enough information to make a decision that can't be undone, is incompetent, arrogant, ignorant. Last week I received an invoice from Optima because my insurance did not pay for the second set of X-Rays the Dr. took... Obviously, if he had done his job right, he wouldn't have had the need to take more X-Rays.... I believe that I should be reimbursed, NOT owe this Dr...... read more

Worst experience in last 24 years of my life. Set up an appointment for a month in future but they cancelled my appointment just a day before and wasted one month of my precious time. Wouldn't recommend this to anyone ... read more

Dr. Hounou very kindly came in to the office on his day off in order to help us when my fiancé was in great pain. His inflammation and swelling and infection required more attention before the extraction could be done, so the doctor came in to see him. It was very kind of him. We will see him again. read more

I appreciate you and your staff tremendously. Your office is always available to speak with patients. You saw me on a Saturday, and I will remember the helpfulness you showed by coming in that day. For this, I am especially thankful. read more

I went there to get three cavities examined. Without asking me they wanted to perform full cleaning and all teeth x-ray which is of 18 x-rays. When I said I have only 3 cavity tooth problem and asked to take x-rays of 3 teeth, they took three x-rays and after a long wait the Dr came and his attitude was very weird and he was just saying take it out. I could not even make out what he saying and after asking couple of times I understood he is saying about tooth extraction. When asked about alternative ways to save those 3 teeth, he was saying he need full mouth x-ray and he cannot suggest anything now. It was almost a 3 hour waste of time. Front desk one lady is kind of flirty, based on the way they were taking to my spouse. Overall I hate this place. And at-last after couple of days when requested for those x-rays they put on hold for 1 hour to get back on that. Then they all behave like CID's , with microphones and all passing secret information back and forth whatever we ask. This place sucks. Stay away. read more