I attempted to finance an RV through Campers Inn RV of Ocala and was declined. Later, while…read moreactively trying to correct inaccuracies on my credit reports and gather documentation for a legal matter, I reached back out simply requesting my denial paperwork and any records related to my application. Instead of providing my own paperwork, they refused to send any actual documentation and only gave me a list of bank names, addresses, and phone numbers that I never asked for. That does nothing to help me obtain the records tied to my own credit application. Consumers should not have to fight to access documentation connected to their own financing attempt. If records exist, they should be provided in a reasonable manner--especially when requested for legitimate credit correction and legal purposes. Very disappointing experience and poor customer service after the sale process was already over.

Sales staff is very friendly and knowledgeable about campers. Will is the manager and he was very…read morehelpful as well.. please take the time to give the guys some of your business. They held up every end of their deals...

We had a really great experience with the dealership, especially considering it's pretty large…read more When we've worked with larger dealerships before and struggled to get financing for our dream RV due to being self-employed, they would give up on us as soon as there was a little bit of resistance from the bank. However, that was not the case here. They worked with their banks while we worked with ours, and even though they could've made more money if we went with their bank, we were able to get such a great interest rate with ours that they were more than happy for us to do that and encouraged it. Travis stayed in touch with us constantly through the process, letting us know what was happening. He was able to work with us on timing and when we'd be able to get up there and even works hard with the maintenance crew for us to be able to get in in time to pick it up for Mother's Day weekend. When we got to the dealership, the receptionist was so sweet with our daughter and gave her coloring pages and markers and let her sit and relax in the office. The drop off crew was efficient and helped us get the appraisal done quickly for our trade in. Travis walked between all the parties regularly to make sure that we are being taken care of and in the finance crew made signing the paperwork, simple and efficient. The walk-through crew was just superb. Steven and Nikki answered all of our questions and even stayed to help us move things from our trade-in to our new RV even though we told them that it was OK if they didn't. All I can say is that our experience was completely different than what other others have said they had. I'm not trying to minimize their experience, but I definitely think that you should give this dealership a try.

SCAM. They literally told us they increased the price of the unit we were looking at by $20k…read morebecause they saw we were interested. I guess it should've told us all we needed to know when there was a Tesla in the employee parking area with the license plate reading deceit

REBECCA IS AMAZING!!!! TOP NOTCH FAMILY AND THEY TREAT YOU LIKE FAMILY! Our whole fam goes to these…read moreguys! have bought 3 cars from them! Chad is great with numbers and time-management! No matter what your credit is they are fast friendly and affordable!

My name is ryan I recently bought ford edge from there i absolutely love it it drives great chad…read morethe sales man was so great to us everyone at good sams was so friendly if u have concerns they or anything immediately they r very knowledgeable quick to awnser questions the staff every time i call are very nice i would recommend to get a car there they are way easier to deal and more friendly than the dealer ships call chad up they can definitely hook up me and my girl friend saw them more as a friend than a pushy dealer ships!!!!!!! every one should to check this place out

Working with everyone at Campers Inn RV of Ocala was great. From our salesperson, Patty Cali, to…read morethe Tech, Tom, to Christian the Service Advisor it was a good experience.

The sales manager was amazing. They were very busy so we had the sales manager showing us around…read more He was very knowledgeable about their products and very helpful. We will be recommending this business

General RV Ocala's team are truly on top of all aspects of purchasing and service. DWIGHT, my sales…read morepro, was absolutely fantastic with information about all the units on the lot, no pressure and understood the transition from sales pro to trusted advisor. He prioritized my needs and wants. Then i met DAN, the sales manager, who proceeded to build long term loyalty. The no pressure, simplified process redefines the dealership experience! I spent the nt there getting a drive away punchlist together beforei took the unit home. The service guys, lead by BRIAN, we're Johnny on the spot on the small but important to me "punch list" and got me out on the same day. That included my add on's like slide out awning and a/c vent covers. From the front desk to sales to finance to parts and service this team has been Excellent and Professional! Above and beyond for sure!

Believe the one star rating!…read more They Don't want to sell parts! This business was really difficult to deal with the first parts person I talk to you had no idea what was going on and wanted to transfer me on to Kris! Once I got Chris gave all the info, now keep in mind. I tried to go there and get parts as soon as Cris heard that I had a Cummins motor they immediately didn't want to help me anymore! he was like Cummings is next Door. Im busy you should go right to them! Thanks for the great customer support! I don't understand your business model. BUT YOU'VE MADE ME NOT WANT TO RETURN! Mission Accom Best Regards, I see why you have 2 stars. Response from Corporate was very sterile and generic. Auto Reply? Email here help us there. Funny thats not my Job its yours, to train your staff to HELP the customer. Just My opinion! But reply is NOT giving by me the warm fuzzies!

This was an amazing experience. Tom, the location manager was absolutely perfect! I had been…read morecommunicating with Tom for the past five weeks. Scheduling, ordering the parts that were back ordered and constant communication with each other regarding the parts coming in on time the whole experience was great. I arrived the night before, and I was able to sleep in the motorhome so once they opened, I was able to get in right away. He even had some parts shipped to his house for our Monday morning appointment. The technician which, unfortunately I don't remember his name, but he was superb. Immediately got on my motorhome and just worked methodically all the way through. It was very nice because they have a sitting room in the garage area where I could sit with my three dogs and watch very comfortably. Now I have to say in route from Naples to Bellevue I had a heck of a time driving. My motorhome drifted left to right and took every contour in the road and I could fill it. Particularly when an 18 wheeler will go buy me. It would push me then it would pull me back-and-forth making it a very difficult drive and of course nerve-racking. The technician knew exactly what I was talking about installed additional equipment and made the necessary adjustments and then we went for a ride. Just the technician and myself and Ani issues we were discussing pulled over on the side of the road. He crawled up underneath and made an adjustment and then back on the road and it was as if I was driving a completely different motorhome. After dropping the technician off at the shop and of course paying the bill and driving back home down interstate 75 it was absolutely amazing! I was literally able to drive with one hand on the wheel, which I know is not right, but it was just to show what an amazing change. So what was done? I had four new shocks put on, airbag stabilizers and the best thing was the steering arm stabilizer, which is like a giant shock absorber that reduces over correcting and makes the entire motorhome handle differently. My thanks to Tom and the technician for doing such a wonderful job, you have changed my traveling lifestyle.

From the owner: We are changing the RV service industry…read more Our RV Services include: alignments, oil changes, generator service, battery service, tire change/balancing coming soon. Our RV Products Include: Safe T Plus, Koni Shocks, Sumo Springs, Sway Bars, Trac Bars/Radius Rods, Air Bar Products, and Better Ride Products