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1. Optimum

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Stamford, CT

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Updated 3 months ago

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5 days ago

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3 months ago

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2 months ago

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1 year ago

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11 months ago

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Altice U.

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2 years ago

Fast attention, good costumer service. Open on time they help with you need about modems and optimum service.

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3 years ago

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2 years ago

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4 years ago

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Ask the Community - Optimum

Verizon

Verizon

2.1
(27 reviews)
•$$$

Initially I was not going to give this store a great review at all. But they took the time to…read morerespond to my review very professionally showing they care about the customers' experiences. I had an appointment, got there early and still had to wait. But it's not the end of the world. I got an offer via text from Verizon. I called the 800 number and it was a little bit complicated so I decided I wanna sit face-to-face, and go over the terms. When I met with the representative, he was not familiar with that exact offer and suggested several times that I should go back and call the 800 number instead. My initial reaction was that I felt like I didn't fit the box of the customer they were looking for because I was looking for a specific program and had quite a few questions about how it worked. What I will say, is it's probably an issue of training. As a former sales manager of hundreds of people, it would've been better if they sat down and tried to understand what I was looking for and then explain what they could offer. It may have worked out that they got the Sale. Ultimately I did take the new plan when it was explained to me correctly. But the woman on the phone took a good 20-25 minutes answering all my questions. It was a win-win for both Verizon for me.

My wife and I spent most of a day re-signing up with Verizon with a verbal agreement that the…read moremonthly bill would be $95. I have been unable after three days trying to reach the sales person by his personal phone and email. I called the 800 number to hear my bill is $195. I am furious and left a message that if they could not honor their agreement, we would cancel the service. (We had left Verizon after about 20 years paying $80/mo and tried Optimum mobile which offered $20/ mo to find they had terrible service.) Dave

Optimum - televisionserviceproviders - Updated July 2026

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