Andrew from Optumus Appliance Repair completed my third appliance repair and I couldn't be more satisfied with his prices and service. My first two calls were for a dishwasher and washing machine, both about 10 years old and still under extended warranty. My refrigerator started making a loud noise and I called and he was at my house within 2 hours. He is always very efficient, has the parts needed and his prices are so reasonable. I highly recommend Andrew with Optimus, I'll never use anyone else. read more

I requested Optimus to perform installation of a new dishwasher in December 2024. After confirming the details beforehand, they realized they did not have the equipment to do the work after arriving. Unfortunately, in the course of attempting to loosen a stuck valve, the technician broke the piece and started a rapid leak that required immediate attention. Because it was a weekend, I had to call a plumber on emergency rates to come replace the old valve. Optimus was not equipped to fix the issue they caused - they used a bowl from my countertop without asking. After 2 months of attempting to communicate over Yelp messages and having to hire an attorney to send a formal demand letter, they reimbursed the emergency service surcharge. read more

This company was assigned to us through First American Home Warranty. Typically, the companies FAHW assigns are pretty bad and have terrible reviews. I was pleasantly surprised but skeptical when I saw the high rating on Yelp for Optimus. My initial feelings were correct. The tech came to work on our washer. We have a built-in, stacked washer and dryer. The minute the tech saw it, he said he couldn't work on it because it was stacked. NOTE: There is nothing in our contract that states this. There was never any mention of this when we requested the service. Optimus and FAHW should have told us we would need to hire another contractor to move the dryer. Indeed, this is something that appliance repair companies must run into. How could they not have the capability to access a stacked washer and dryer? read more

Optimus Appliance Repairs - Appliances & Repair Near Me

We're very impressed with the repair tech Andrew, who did a fantastic job of finding the problem and correcting the issue. He was very professional and diligent with finding the leak and repairing the problem. He didn't stop until he found the leak and fixed the problem. Andrew is a Rock Star technician and we thank him for his excellent service. Stay safe and stay handsome, Andrew. read more

Was told condenser motor and capacitor on Viking fridge needed to be changed. Paid 1400$. Few days later the fridge and freezer stopped working again. Came back out and said the compressor just needed to be cleaned off. Tenants complained again a few days after the second service visit. Now without even seeing the fridge again claims need to pay another 1000$ to have refrigerant drained and replaced because it's still not working. Other than coming in a timely manner I do not recommend. read more

Excellent technician service today. He was prompt, knowledgeable and friendly. He repaired our Microwave quickly while ensuring our kitchen was maintained. Thank you for taking care of needs. 882 xxxxx Dr. date 28Jan27 read more

Andrew was responsive and prompt. He was able to come out the same day and accommodate my tight schedule. Highly recommend!

Showed up when they said they would, professional, did a great job and efficient. Hard to find service people that do what they say they are going to do these days so very pleased with my experience. read more

WOW! 5 star plus service! Wow! I contacted them and someone came out within 20 min. Wow! Andrew the tech came out to fix our dryer and was so professional and so nice. Def recommend this company to everyone! Thank you soo much read more

We had a new Decor Double oven that needed to be installed at our home.The Gentleman arrived on time and he was very professional,he wore a mask upon arrival(Which we appreciated)he removed our old oven and put our new one in its place.We greatly appreciated him getting the job done reasonably.We will contact him again for any future jobs needing done. read more

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Thank you Optimus for your quick response & repair of our oven. The repair was immediately done by your courteous and professional technician. I'm keeping your # close in case I need you again. Thank you, I would recommend Optimus for your planned & emergency repairs. read more

Andrew was a lifesaver! We were going out of town and needed our dryer fixed very quickly! We didn't know what the problem was and after speaking with Samsung for about an hour trying to figure it out, Andrew was there that same day to troubleshoot the problem! He replaced the heating element and had it running right away. I would definitely recommend him and plan on contacting him in the future! read more

Optimus Appliance Repairs - Our dryer under repair. - Appliances & Repair Near Me

Excellent service and on time, explained the issue correctly and made sure it was fixed. Also provide extra tips for taking care of other appliances. Would recommend to anyone. read more

Have a home warranty and they sent someone from Optimus since our microwave door had not been opening for several weeks. For some reason, the day the repair person came, it worked. We asked him to evaluate if there was a loose part which had caused the problem since it would then happen again. He refused even after we asked him a few times to please check. He was rude and unprofessional. Would not use their services. When the warranty co called them based on my complaint about lack of service and rudeness, Optimus told them it was working without any further info. Basically, they charge and aren't willing to do anything. Would not waste your money read more

Our dryer started screeching so loud you could hear it anywhere in the house. We called Optimus Appliance Repair and got an appointment two days later. Andrew arrived on time and within 10 minutes diagnosed the problem. He showed me the frozen guide roller and the nearly disintegrated belt. He provided me with an estimate, which was very fair. He had the parts and the repair was completed within thirty minutes. This is not the first time we used this company. Last year we had a leaky washing machine. Andrew again, on time, quick diagnosis, done in under an hour. This review includes both events because I failed to review the first time. I strongly recommend this company to anyone needing appliance repair. Thanks Andrew. read more

Optimus Appliance Repairs is fabulous. My microwave in my Kitchenaid Oven Microwave Combo was not working and I called to setup an appointment. Within an hour Andrew one of their technicians was at my house and working on my microwave. Andrew removed the top control panel and once he got behind it he found a plug that was not connected. He connected it the microwave worked perfectly. Total cost $75. I can't say enough good things about Optimus and Andrew. I highly recommend them. read more

We had to get the barrel replaced in our Samsung dryer. They got back to me right away with a quote and ordered the required part. About a week later Andrew showed up on time and ready to install. He did a great job, did a test run and gave us some advice on how to prolong our dryers life! Highly recommend read more

I was very pleased by Andrew's work ethic. He arrived exactly on time and called me before coming to fix my Maytag washer. We needed two visits because the parts were unavailable. I didn't have it under warranty but his prices were still reasonable. He is also so conscientious about trying to resolve each of the issues with my screeching Maytag. He fixed it and it has not screeched once in the last 20 or so washes! YAY! I will be calling him when my cheapie GE fridge goes out! read more

We contacted them yesterday and they arrived this morning. Fast service, most affordable. Tim is very nice and courteous. We highly recommend this company. read more

My washer stoped working and it wouldn't drain. I contacted Atlas and they took care of it. The service was fast, friendly and best of all the price was more then fair. I would definitely recommend. read more

Optimus Appliance Repairs - Washing Machine - Appliances & Repair Near Me

I highly recommend this repair company as I reached out to them due to emergency and received a very quick response. The technician showed up on time and was able to diagnose and fix the problem on the spot. He was very professional and so kind! My microwave now works like new. I would hire Atlas again for any appliance repair that I have, highly satisfied and will recommend to all my friends. Thank you so much! read more

Frigidaire technical support recommended Optimus and gave me their phone number. I requested service on a non-cooling freezer. They were able to come the same day and Andrew phoned ahead and arrived as scheduled . when he arrived he quickly diagnosed the problem has the compressor by listening. He then took out enough content to access the back of the freezer and verified his analysis. They could not get a new compressor until Sunday. My full freezer of food would have spoiled within a day and even buying a new freezer would take until Saturday, Andrew asked if I would like him to try the hammer fix. I said certainly and got him a rubber mallet and with the compressor off He hit the compressor twice. Told me to start the freezer and it was cooling. I asked how long it might work and Andrew said no idea maybe a year maybe a month maybe a week no idea , my service call was $65 and Andrew said it would've been $80 more had I clicked Google rather than dial directly because Google charges them extra. my freezer is cooling now a new freezer should come Saturday. I have never in 80 years Had a better service experience than Andrew. Johnnyg read more

I highly recommend Andrew and his appliance installation services. I needed a microwave installed over the oven which was a bigger job than I realized. He arrived early with his entourage of equipment and tools. He was very knowledgeable, professional, and personable. The new microwave was installed beautifully and assisted us with the removal of the old microwave. I will not hesitate to use his services again when needed. Very blessed to have found him! 5 stars all the way! read more

I use this service for a second time and it was great. Andrew is very professional and did good job for us. He was on time and even call us 15minutes before his arrival. I had problem with burners on the stove. He repaired it very quickly and it works perfectly. I very much recommend his service. Ewa read more

Fast service! Andrew is a very knowledgeable technician. Figured the issue in our microwave and fixed it right away! Service charge is very reasonable and one of the lowest in town! read more

Call Atlas Appliannce! Andrew is now my "go to" person for all of my household appliances! Andrew repairs washers, dryers, refrigerators, stove tops, and more. He responds quickly, provides excellent service, and fixes the appliance problem. You can also find Atlas Appliance on Thumbtack. I highly recommend calling! Honest service and competitive rates. This business has earned my trust. read more

Andrew had his work cut out for him with my GE washer. He easily coped with it, after making a diagnosis of an elusory problem, finished the job and now my washer is working well. He was extremely professional, wearing a mask during a whole process, fixed the problem after trying a few things, arrived when he said and the workmanship and value was outstanding. We had to wait for parts, but that is to be expected. Thank you! read more

Optimus Appliance Repairs - GE washer - Appliances & Repair Near Me

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Andrew Ivkin came and figured out that our dishwasher needed an inlet valve. He came back two weeks later because of our time issue to install the new part. I was impressed by how he did the work. Other repair men needed to take the door off in order to fix it. Andrew figured out a time saving way to simply remove the lower kick panel and nothing else. He was super fast. But, when tested, it didn't work. Andrew could have threw up his hands and walked away but instead he took a deeper look and found the other BIG problem. RATs! Yuck! They had gotten in there and chewed a few wires in between his first visit and second visit. Andrew helped us out in two ways. ONE, he repaired the chewed wires to regain a working dishwasher. TWO, he alerted us to the rat problem. Now both problems have been addressed. Andrew was super smart, very nice, and a really good repair man. I highly recommend Optimus and especially Andrew!!! Oh, this is the second time we used Optimus. The first time was to fix out central heating. One company said we needed to replace the unit but Optimus fixed it and saved us a bunch of money. read more

I used Atlas for two appliance repairs: Replacement of a microwave handle that had broken and a new heater element and sensor assembly on my refrigerator. Dealing with Atlas was a pleasant experience from start to finish. Sarah, who I talked to on the phone several times was always pleasant and professional. She scheduled my appts. quickly, ordered parts promptly and kept me informed via texts and phone calls. Andrew who did the repair, was friendly and professional. He let me know in advance when he was on his way, showed up on time, and was knowledgeable and professional. He diagnosed my frig problem quickly, the part was ordered, and he was back within a week to do the repair. I would definitely recommend this company. Carol Gross (La Mesa) read more

My washing machine failed to work this morning. I called Optimus Appliance Repairs as recommended by Yelp and Ana was able to schedule the same day appointment for me providing me with timely updates. Andrew, the technician called ahead and showed up at the door on time. After carefully listening to my problem, Andrew went to work. He did not just professionally diagnose the problem, offered solution, but also explained what can I do in the future to avoid the problem all together. Thank you for the great service Optimus. read more

I was overall very disappointed by my experience with this company. I sent in pictures and explained my service need, and they were very prompt and communicative to come help me. However, when they were here, they were not able to fix the problem, charged me a fee they hadn't confirmed beforehand, and would only give me advice on what I'd need after I had paid them. All in all I felt taken for a ride. Make sure to do your homework before hiring. read more

Andrew just fixed my refrigerator, quick and professional, not cheap, it will take some time to check on the quality of the work, will see.

I recommend Optimus Appliance Repairs. Andrew was responsive and professional. I will be referring him to all of my clients.

Excellent service. Professional, prompt and super competent. Highly recommend. We have used this service multiple times and we are consistently impressed!!! Thank you! read more

I highly recommend Andrey...knowledgeable, fast, no drama...replaced a control board in GE Profile refrigerator same day I called...I'll definitely be using them again in the future. read more

I was very happy with Atlas. The technician that came to my home was professional, quick and very low key. I wasn't sure if I wanted to fix my dryer so he put the dryer back together and was so sweet about it. After looking at new dryers I decided to call back and get it fixed. The phone call was easy. Everyone was so pleasant. I will definitely use Atlas next time I have an appliance break. read more

The microwave stopped working, Andrew was on time as promised and fixed the microwave. He was honest, and kept me updated on everything as he had to replace the magnetron and switches. I would definitely call Andrew for any future appliance needs and highly recommended him. read more

I am disappointed by the experience with Optimus appliance repairs. My buildin microwave had a burning noise with smoke. I had Optimus technician coming in for a diagnosis which they charge $50. One technician came in, turned the microwave on. The noise and smoke showed up in 10 second. He decided that was the magnetron malfunction and I need to change the magnetron. All of this above took less than a few minutes. He was ready to leave. Since the estimate he gave is very high (above $500), I looked at other technician options. I had one coming in and changed the magnetron which I paid for. The microwave problem remained. I called Optimus back. Their explanation was that the technician I had to replace magnetron did not do the correct job, which was not true. I had to call another technician coming in. Ultimately fixed the issue. And the root cause was not magnetron! It was a pretty common issue which Optimus technician misdiagnosed and caused me a lot of money. Not competent. Not recommended. read more

Thank your for the fast, professional in-home repair of our washing machine. I appreciate the care you took with explaining the problem, testing the solution, and cleaning up afterward. read more