John and his staff are the most caring ive ever exp. No matter what you are needing top care will…read morebe what you recieve...

Excellent experience with Dr Chiapel and his staff. Dr. Chiapel pulled my wisdom tooth within a…read moreminute once I was numb.

Went in for a consult and wait 45 minutes past my appointment time. I could have been okay with…read morethat if anyone had addressed that they were running late but no one did. To make matters worse, someone was screaming/moaning from the office for almost the entire time I waited. If it is was my office, I would have at least acknowledged that it was happening to those in the waiting room. When it was finally my turn to see the doctor, he wasn't friendly, never smiled and just acted like I was almost wasting his time. The whole visit with him lasted about 5 minutes. When I went to check out, I waited for the assistant for a good 5 minutes and then I told them to just call me so I could check out. They didn't call for several days. So, needless to say, I left and immediately looked for someone different.

I would not recommend the Oral Facial Surgery Institute to anyone. Moreover, I would not recommend…read moreDr. Gregory Tentindo to anyone. I was seen for a consultation to extract a wisdom tooth on 2/13. I thought I would just be writing about how rude the woman who scheduled me on the phone was, or the woman at the front desk's attitude. But first I think it's important that patients know how I was treated by Dr. Tentindo. I have gotten a lot of dental work in my life before, but I've moved around a bit, and I was eager to try a new office that recommended Dr. Tentindo as a surgeon. I was disappointed to find that Dr. Tentindo was a typical archetype- impersonal and disinterested. I'm sure he knows how to do dental surgery, but for me, bedside manners are important. He did not make eye contact with me, did not shake my hand or call me by my name. He recited and did not explain. It is rude and incredibly difficult to work with- I felt like there was no room to ask questions in the moment. Already being nervous about a surgery, the atmosphere he created did not help. What's worse is that it seems like he KNOWS this behavior is disingenuous, but doesn't seem to care. It makes me wonder why he is in a patient-facing position. That standoffish attitude is troubling to say the least. He made me feel so uncomfortable that I will not be scheduling to have my wisdom tooth removed by him. There's no way I could trust someone like that to put me under and work on my mouth. If he discarded me like that at the consultation, I can't imagine how he would behave during surgery. I want others to take caution and learn from my mistake. Please do not consider this office for your surgical needs. Hopefully he will take action in the future regarding the lack of interest in his patients and amend his distant and cold personality. But for now, trust me. Unfortunately, there's more to my experience. Upon scheduling my appointment, I was treated unkindly. The scheduler was rude when I stated that I didn't have insurance. She said "well then you need to have payment at the appointment," which sort of implies she figured that I would not have it. It is inconsiderate to the health insurance crisis at large, and insinuates a false trope that those without insurance are low class citizens not deserving of treatment. I also was confused because I called to be scheduled at the Mercy location and was scheduled for the Chesterfield location without any reason or clarification. I'm sure Mercy was booked, but being transparent with patients goes a long way. Perhaps this isn't protocol for this office, but I also was never notified about my upcoming appointment. I didn't receive any type of confirmation call or email. I called the morning of to double check my appointment, because I feared it hadn't actually been scheduled. I'm used to constant communication with any medical events in my life, so it really threw me off. It all made sense when I met the woman at the front desk. She was being rude to an elderly woman in front of me. The woman's prescription wasn't ready, and the woman at the desk was going off on her about how it wasn't their fault. The older woman was being gentle, obviously trying to diffuse the situation. I know how long prescriptions can take, so I didn't think too much into the situation other than noting how rude the receptionist was to the woman. BUT THEN, as I was leaving my appointment, I saw Dr. Tentindo on his cellphone, presumably with the pharmacy- he looked up and said, "I sent it two hours ago." With the rudest look on his face! How unprofessional can you be? Last but not least, when it was time to pay, I had to face the dreadful front desk lady. I tried to pay with a CareCredit Card, in my father's name, that he and I worked together to get specifically for the dental work. I have used this at other dental facilities with no issues. Honestly, the main issue wasn't even that the woman wouldn't let me use it, it was the way she was interacting with me that was uncalled for. I bit my tongue and we worked out a solution, but I am shocked at how subpar her costumer service skills are. In general, this office needs a serious internal audit--from the dentist, to the staff and it's overall affect on the atmosphere. I truly felt compelled to write this review because I think the office, specifically Dr. Tentindo, needs an honest opinion about the way they are treating their patients. Good luck to anyone who goes here, you'll need it.

Wow!! I can't say enough great things about this location and the people who work here. I was…read morenervous about my almost 3-year old having her first real cleaning and not going to a pediatric dentist. However, the dental hygienist who cleaned her teeth was AMAZING. She took the time to explain each tool to my daughter and let her test it out. Then, the dentist who checked on her teeth was so kind and sweet with her. The ladies at the front desk are also the best- so kind and helpful!! Ultimately we had a great first experience for our daughter and I'd recommend them to anyone!!

After posting my review, I received several calls from Eureka Dental Group. First was from the…read morePatient Account Specialist and she did help explain the new charges but was still unwilling to give me an appointment until I gave them a "reservation fee" of $120. She said my crown was there but I could not get it until I paid her for a reservation. While I did have the money, I was unwilling to pay to make an appointment. I think their policy of paying to make an appointment is ridiculous and unheard of. There are simply way too many dentists in Eureka to have to abide by such a draconian policy. The second call I received was from the Office Manager, and she did seem to care about my frustrations and did agree to a payment plan to address the additional (hidden/uninformed) charges. She also lowered the reservation fee from $120 to $100. She explained the reservation fee would be applied towards my procedure; that they employ this concept on longer procedures to help ensure patients show up for their appointments. Although I emphatically disagree with the reservation fee concept, I did pay it (crown hostage fee) so I could make an appointment. Personally, I think Eureka Dental Group should adopt a no-show policy in line with other doctors that charge a no-show fee rather than charging a reservation fee. A couple of days later I received a call from Dr. Wehrmeister. He indicated it was his day off and he was calling because his Office Manager had informed him of my concerns and he wanted to try an address them. Dr. Wehrmeister seemed to genuinely care about my issues with Eureka Dental Group and I was impressed he took the time to call me on his day off to talk thru my recent experiences. After about a 20-minute conversation I felt comfortable Eureka Dental Group valued me as a patient and cared for my satisfaction, despite their unwillingness to concede the reservation fee policy. I went on about my day and received a second call from Dr. Wehrmeister about 15-minutes following our previous conversation. To my surprise, Dr. Wehrmeister said he talked with his Office Manager and they felt the fair thing to do was to pick-up my out of pocket increase that was not communicated to me until after the fact. This was one of my biggest concerns/complaints and I feel they have adequately addressed this concern. Likewise, I am changing my review from 1-star to 4-stars and will give EDG another opportunity to retain my business. Thank you, Dr. Wehrmeister and Eureka Dental Group Team!!

I lost a front tooth on the Saturday of Labor Day weekend. I was afraid I'd have to wait until…read moreTuesday to see a dentist. I particularly wanted a Cosmetic Dentist, and Dr. Mike Frith came highly recommended. I called his emergency number, and he met me at his office on the holiday weekend!! He took an x-ray and photos, and he explained every step thoroughly. I had been able to save my tooth and took it with me, and he was able to use it and not have to create a tooth. The result was a"masterpiece!" Thank you, Dr. Mike!! The work was painless and beautiful, and the price was better than reasonable. I recommend Masterpiece Smiles highly.

I was in the market for veneers and shopped around 4 different dentist. I drove a long way to…read morevisit Dr. Frith as he was one of the only licensed cosmetic dentist in St. Louis. He performed a much better overall screening than any of the other 3 and also saved me money by not trying to veneer my bottom teeth (the other dentist wanted to just replace everything when I latter found out that was really going overboard). Stated that my lower teeth were fine and it was better to keep my real teeth. This saved me money now and will help in the future when, at some point, I have to have the veneers retouched. He definitely came across as a caring guy for his patients. I had cracked one of my temporary's and he came in on a Saturday morning out of his busy weekend to help touch it up so I wouldn't look a fright. I can't say enough good things about this guy. I have been to a lot of dentist but none quite stand out like the stand up guy Dr. Frith is.

The first appt. and cleaning were fine. They took several xrays and the hygenist did a great job…read more The dentist recommended I have multiple fillings replaced because the existing ones were "loose". They also recommended a crown for one of my back teeth that had lost a filling. He didn't fill it but rather waited for me to come in for a new crown. The cost estimate was pricey so I had to hold off on the dental work. 6 mos. later, still needing a filling, I had a cleaning, which was a terrible job. The hygenist didn't even floss me at all, ignoring my bridge and gums. I was very disappointed with the "cleaning". The dentist came in and ended up filling the hole in my tooth, which he'd wanted to crown before. All my other "loose" fillings are still intact just fine. I feel like I was going to be ripped off so I now have a new dentist.

Overall they are sufficient for normal cleanings. My husband needed more extensive treatment and…read moreinformed them it takes a lot longer for the medications to take effect than a typical person. The dentist was not patient and instead apologized multiple times as he proceeded, seeing the pain in my husband's face. Additionally once we were asked a few weeks prior to move our appointment up an hour to help accommodate their schedule. We then sat for over an hour waiting to be seen b/c of another patient's dental emergency. This would have been acceptable IF I had been told something while sitting in the in waiting room for that hour. Especially when they charge you if you need to cancel your appointment within 24 hours!! I missed another appointment due to them, can I charge them $25?? We will not be returning.

I just want to say thank you to the entire staff all the way from the front of the office (Casey…read moreand crew) to Dr. RetI! You guys made this a quick pain-free experience and when I mean quick, I mean quick ha ha ! Keep up the great work and I will send more of my friends and family to you guys.

Dr. Collins and Staff are amazing. Very Professional and…read more Painless . 5 stars, A plus.

Two years ago, my daughter had major jaw surgery conducted by Dr. Movahed. This surgery was over 6…read morehours long! Prior to the surgery my daughter had trouble breathing, slept with her mouth open and had an extremely weak chin. The surgery was miraculous! Post surgery, my daughter has no breathing issues, can sleep with her mouth closed and now has a beautiful profile with a chin perfectly proportioned to her face. In fact, her whole face seemed to properly align itself. She's a beautiful young woman. Most amazing was the post op recovery. She experienced very little pain! In fact, we only used about half the prescribed pain pills. Dr. Movahed was a stickler about the dos and don'ts of recovery - something extremely necessary with teenagers. I had to constantly remind my daughter that she just had major surgery and should take it easy with chewing hard foods. That's how remarkable this surgery was. The challenges of the surgery were traveling to St Louis and dealing with the insurance company. Dr. Movahed's staff was very helpful on both accounts. Jaw surgery is a major operation, and you want the best. In my opinion, Dr. Movahed proved to be the best with my daughter's life-changing operation.

When they say you have to be mentally prepared for jaw surgery, they MEAN IT!…read more   I was terrified to have jaw surgery! So terrified that that I put it off for over 20 years. After needing braces for the third time, I was introduced to Dr. Movahed. I was extremely hesitant to meet with him, and I only agreed to the consultation to appease my orthodontist. To my surprise, I agreed to meet a Dr. who completely change my mind about surgery. From my first visit, until now (9 months post-op), Dr. Movahed and his staff have been EXCEPTIONAL. The entire process was very smooth and I always felt like they truly took the time to get to know me and my needs, which put me at ease during the entire process.   Following my procedure, Dr. Movahed and his nurse practitioner were always a call or text away. I never felt confused about the process nor did I feel neglected in my care or communication regarding the procedure and recovery.   I felt like it was very critical to follow ALL of the "rules" after surgery. I was very intentional about following the instructions, and my recovery went very smoothly. Some days were mentally rough, due to the limited diet you have to follow; however, with Dr. Movahed and my personal support system/family it was doable. Overall, I am beyond grateful that I went through with the procedure. I went into the procedure expecting minor changes to my profile, but the results are far better than anyone anticipated (for the better)! Dr. Movahed is truly more than just a doctor, he is an artist! One that takes pride in his work and is just as invested in each and every patient as they are in themselves.   If you are considering surgery (or highly against it like I was ) I recommend scheduling a consultation with Dr. Movahed and giving him a chance to walk you through the experience as he did with me.

Dr. Moreland and his entire staff are competent, compassionate, efficient and friendly. I have had…read morean issue for over a decade and Dr. Moreland has finally made it right! I HIGHLY recommend this oral surgeon. Thanks Dr. Moreland and team.

I had surgery on 4 wisdom teeth cavitation sites with Dr. Moreland in April 2014. Unfortunately…read morethe whole left side of my face became infected - jawbone, sinuses, ears, and I was starting to lose my vision on the left side. I've spent about $15k trying to recover from the cavitation disaster at Dr. Moreland's office. I am so thankful that I am still alive, and want to share what I've learned so hopefully no one else makes the same mistakes I did. Pros: -Scheduling and billing are easy and well organized at this office. Cons: - This office does not use ozone. Never, ever have dental surgery without ozone!!! You are just asking for a nasty infection. - The helper forced my jaw open when I was numb and I heard a 'pop.' Dr. Moreland said 'Don't force it' but it was already too late. I had nasty Trismus and jaw pain. Trismus is very difficult to get rid of. - Dr. Moreland drains people's sinuses through their mouths. I've talked to two ENT doctors and one oral surgeon since my disaster with Dr. Moreland, and all of them agree that draining the sinuses through the mouth is a very bad idea. Bacteria, fungus, and mold in the mouth can then make their way to the sinuses. If the hole he makes doesn't heal, you will have to put a metal plate in the roof of your mouth to avoid chronic sinus problems. Thank God I didn't let him do this to me! - After surgery, when things weren't going well, I called Dr. Moreland's office every day. His assistants basically always said the same thing - this is normal and don't be a wimp. Moreland himself wouldn't talk to me until my sinuses ruptured and I demanded to talk to him. I asked if I could come back and he could open my infected side up again. He refused and told me to find someone locally to work with. - Dr. Moreland used a DRILL to drill up into my sinuses. Another oral surgeon later told me that you should never, ever use a drill in the sinus area. It felt like he was using a jackhammer, and I ended up with severe head trauma. I spent thousands at the oseopath and chiropractor trying to unravel all of the head trauma, headaches, and pain. Tips: - Cavitation surgery might be able to be prevented with ozone injections. Try those first!! In hindsight, I had 2 dentists, 1 MD and 1 oral surgeon all tell me that I probably didn't need the uppers done, they could've likely been resolved with ozone injections alone. - Do not do oral surgery with anyone who does not use ozone to help prevent infection. - Ask in advance if they force your mouth open during surgery. - If you do have cavitation surgery, find someone who will do ozone injections into each site after surgery. Reference [1] is a case from Dr. Moreland where even after surgery, there are still multiple cavitations. - Never let anyone drain your sinuses through your mouth. - Never let anyone drill into your sinuses. Period. - Try nasal ozone for sinus infections & ear infections - amazing! - Don't forget to support your immune system after dental procedures. Reference [1] http://diagnosisunsolved.com/2014/07/healthy-on-the-inside/