Orange County Pool & Spa Service are nothing short of AMAZING!! Our Pool/Spa heater had gone out, and was misdiagnosed by a competitor-their explanation did not make sense, so I called OCP&S for a second opinion. I called Monday morning, and Brian/Technician, was at my house the next morning. In very short time, he knew exactly what the problem was, and even better had the part in his truck to make the repair. We'll have warm water for my Granddaughters 4th Birthday Party this Sat-THANK YOU BRIAN!!! In an age of Service Companies over promising and under delivering, it was beyond refreshing to work with a company that Exceeds Expectations. OCP&S, you have a customer for life!!! Jeff T. read more

The OC Pool & Spa team are the best! They are very professional in assisting with customers, helping to resolve spa issues, and getting your spa back into operation as quickly, and painlessly, as possible. They are very customer-oriented and value being a service company to troubleshoot and repair your spa with expertise and experienced personnel. You will not be disappointed with the service provided by Steve and Brian with your spa/pool equipment problems. In mid-June, our spa heater would not turn on to heat the spa, which is used as an ongoing therapeutic aid for my husband's past sciatica back attack. For context, my husband's sciatica attack occurred unexpectedly in August 2021. Part of the recommended therapy was the spa bubble jet action and heat to help with the sciatic healing process. The spa heater would not turn on as it was off for quite some time prior to the attack. Steve coordinated a quick repair time and Brian is really an amazing skilled technician who quickly identified the problem as a burnt out transformer. He had parts on the truck and had us up and running the same day of the repair service. Fast forward to June 2022 and the aging heater, again, would NOT heat the spa. Steve scheduled our repair service with the earliest opening. We were so thrilled that Brian arrived to assess and investigate the heater issue. Brian has many years of pool equipment repairs and is highly experienced with troubleshooting equipment problems and quickly identifying the cause of the problem. He is very quick and very neat with repair work. Brian determined that the ignition module was no longer working and replaced the module with parts already on the truck. Within 30 minutes, our spa heater was back on-line and heating the spa. My husband was able to resume his daily spa treatments thanks to OC Pool & Spa. We are very appreciative that Steve coordinated quick scheduling and Brian is a mastermind at diagnosing equipment problems - his many years of experience is priceless! Each time we have used OC Pool & Spa we have not been disappointed but amazed with the quality of customer service. Both Steve and Brian are very personable, take the time to fully understand your equipment issue, and are honest, professionals in their field. We highly recommend OC Pool & Spa - they are the best! Placentia, CA June 2022 read more

My 15 year+ Pentair pool heater stopped working so it needed to be replaced. I had a very bad experience with the first vendor. So I was very cautious looking for another vendor. After reading Yelp reviews and chatting with Steve multiple times from OCPS Customer Service, I decided to use their service. I'm glad I did. Brian came promptly on the day of service. He's professional and meticulous with his work. After the Hayward heater was installed, he showed me how to use it and left the work area in great condition. He also told me what to look out with other equipment as it's getting old. Steve stayed on top with the paperwork and always very responsive with returning texts and calls. I would definitely recommend their service to my family and friends. Now I look forward to have a warm pool in the months and years ahead. read more

Thanks to OCPTC, my pool SPA waterfall finally worked again! When I noticed my waterfall stopped running, I called several places to inquire about repairs and price quotes. I have to say this company stood out with its prompt response and excellent customer service. When I called, the store manager, Steve, asked me to send a couple of the pictures. He is very knowledgeable and explained me the repair options available. He set up my schedule for the technician, Brian, to see which option works best for me. The technician arrived on time and did a thorough check and determine the best option is to replace the whole pump rather than just the motor. Now, I can sit in the spa and enjoy the waterfall. Again, many thanks to Steve and Brian for a job well done! read more

These guys were very helpful in getting my mom's pool back into shape after some neglect on the part of the previous pool service. The water had turn green and hadn't been changed for many years. On short notice they came out and drained and refilled the pool, cleaned and repaired the filter, added new chemicals and within a week the pool was back to looking great. Steve, at customer service was very polite and professional in handling this effort. I live in San Diego and wasn't sure what day I would be able to make it up to Orange, he assured me not to worry they will handle everything and they did at a very reasonable price. They now do the monthly service on the pool and it looks great. I would recommend these guys without hesitation. read more