Had one of the owners come to our property while Our pool was being replastered. He checked everything out and we had a great conversation. He assured me that they can service my pool and do the startup. I stayed in touch with all of them through the plastering phase to keep them updated on when to come out. They assured me multiple times all was well and they would be ready to go. All the other pool companies I turned away after we agreed on price. On the day of startup, they came out and he spent a ton of time on the phone in the front of my house. No update from him, he left and I get a random text that my house is out of their service area. I told them that makes no sense as we have been in touch for a few weeks and I was assured all was good. They opted to not take my pool on and told me to contact someone else. They said they wouldn't charge me for the visit like they did me a solid..i just don't get it. All I asked was for transparency and not leave me in a position to call back the other pool companies and ask for a quote. I said, since you made a mistake and it's out of your service area, can you just finish the start up you promised me and I'll find another company to do the maintenance. They said no. After a pool is replastered, it's a crucial time to ensure everything is moving in the start up phase and they almost screwed me over. It's an expensive project to replaster and none of that was taken into account on their behalf. I'm very disappointed in how this company handled my service. read more

Rex and his team did a great job on a difficult project to remove old stone and replace deco-seal around the perimeter of the pool. Would definitely recommend! read more

Skylar the person from the company, he is awesome, doing his job so nicely, taking care of everything and very friendly , he regularly comes and takes care of everything needed to be done for pool service. Great service read more

I hired Rex to start up a completely remodel pool with a quartzscape finish. I have to emphasize in no way shape or form should anyone use R&R for this service. He charged me $550 time to come 3 times over the course of 8 days, spending less than 2 hours at my house total. How do I know, I work from home and saw him every time. He never once vacuumed the spa, and only the first day did he do a thorough brushing with the vacuum brush. Unfortunately for me, after I hired him did I learned about recommended procedures from the National Plasters Council, and he followed exactly 0 steps. Alkalinity is high (180-200 ppm) and he added a little Acid but only to get the pH at the correct level never to neutralize the alkalinity, and then rise the pH back up with sodium ash (baking soda). Also total hardness is way off the charts. That is pretty hard to deal with without using flocculant and I am no sure if you can use that the first month, it does require manual vacuuming after use. He also never diluted any chemicals as recommended to avoid any issues with streaking especially in the first days of new plaster! In fact he confirmed with me he has never even heard of the NPC I beg you please don't use him really for anything. He complained about my vacuum (kreepy crawly), complained about my salt system (Compuplool) so much so saying he wouldn't maintain it in the monthly service. I did not hire him for monthly service. Please interview pool service / startup people and use the guide in this link to help you ask the right questions, and save yourself from my mistake. https://www.nptpool.com/pool-finishes/start-up-procedure/ read more

We had purchased a home with a spa. We weren't sure when it was serviced last, so we took to Yelp to find a company to help. Once our inquiry was sent out, R & R was quick to respond and schedule an appointment for a full service. Adrian was able to get everything squared away for us and even sent videos and photos once he was completed. I would recommend them to anyone. read more

Great service!!! Very friendly I might add. The service man was on time and very flexible with my schedule. Service with a smile. I highly recommend you all out there to give this man a shot. I'm sure you won't be disappointed. You can thank me later. read more

Great guys came out right away and were super helpful with the pool I would recommend them read more

R&R is family-owned, and they seem to really care about doing a good job and making sure that their customers are happy. They came out on both days that I contacted them, even on a weekend when they weren't really working to help me figure out how to set the timer on the pump. I really like these guys!! read more

I hired R&R a few months ago and have been very happy with their service so far. They are prompt and service the same day every week. I hope they keep up the good work read more

I would highly recommend them to anyone, For those of you that feels differently, I'm really not sure why, but you might wanta check yourself. But as far as I'm concerned they have done a excellent job far and beyond expectations. Arrived , right to work from start to finish "NON STOP"..great job guys, passing the name forward. Keep up the great work " Father and Sons". GOTTA LOVE IT !!! Below is Before and after photos. See for yourself... Gotta go now, got some swimming to do. Signed Happy Swimmer, read more

R&R Pool Service and Repairs - AFTER !! - Pool Cleaners Near Me

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We have had a few years of poor pool service and then we found R&R Pool Service and I am so glad we did. Out pool looks better then it has in years!!! Friendly family business and they responded quickly to my Yelp request for a quote. They are not the cheapest but also definitely not over priced. We had cheaper and now we have a clean pool every week for nearly the same price. read more

Top Notch-No BS. Had quotes from other companies in regards to pool heaters and Rex was honest and didn't upsell me. Ran into a gas issue but he was able to fix it. Will definitely use in the future. He and his team are very knowledgeable and friendly. They didn't disappoint! read more

R&R Pool Service and Repairs - Pool heater - Pool Cleaners Near Me

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These guys were great! Very responsive and communicative before coming over to take a look at my green, above ground pool. They had everything they needed to start the job right then and there. I'm very impressed with the results. Water is crystal clear! They made sure everything was in working order and cleaned up around the pool as well. Highly recommended. read more

Awesome company. Family owned and run, very knowledgeable, friendly and fair. You will not be disappointed if you choose to give them a call. There are lots of pool service and repair options out there, R&R should be at the top of your list. read more

R&R Pool Service and Repairs - Pool Cleaners Near Me

I can't say enough about Rex and his two sons, and the great job they did with our spa. Literally everything from diagnosing the exact problem, to saving me a lot of money in repairs, and even going the extra mile to re-pipe and clean up messes that they didn't even create. They showed up when they said they were going to, they offered extra service without being pushy, and they did an excellent job. They explained why things broke the way they did, and how to try to prevent it in the future. Excellent company! read more

Wonderful family owned company. Very friendly and extremely hard working. Very impressed with how hard they worked to remove the sca buildup on our pool. Highly recommend them. read more

R&R Pool Service and Repairs - Pool tile - Pool Cleaners Near Me

Stop scrolling and call Rex...thank me later. My crappy home warranty (Liberty Home-don't get me started) left me hanging for 7 weeks while my pool rotted. I called Rex, he came within 20 mins and gave me a no bs assessment. I wish I'd called him 7 weeks ago and saved money and headaches! 2 days later he found the missing parts and had my pump motor up and running again. Honest, professional work at a fair price deserves to be acknowledged, especially to today's world. read more

I'm surprised how diligent and informative our pool guy was. My previous pool technician has gave us less information in a year than R&R had gave us in 20 minutes. We are new pool owners and have no idea how to maintain our pool and pool system for the life of us. I believe the owners son, had came out to us and took his time to explain the system and did a beautiful job. I would highly recommend this prestige pool service company to anyone. read more

R&R Pool Service and Repairs - This is our before the pool service - Pool Cleaners Near Me

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They took over cleaning our pool after "Alex's pool decided to take a vacation for 6 weeks without notice or anyone covering for him. We noticed when the entire pool turned green. R&R came in and took care of it and turned the 4-6 month old re-plastered pool back to looking new. Yes I recommend R & R Pools. read more

Wow! We called the five top ranked yelp companies for spa service and they were all "too busy" for new clients. R&R stepped up to the plate, has been extremely responsible, even showed up the same day, and maintains our spa in superior condition. Their pricing is very competitive and Adrian is great! read more

We had our heater for a few years, But we didn't use it very often however when a family gathering came around the heater was a must have as the pool was very cold. I gave a call to R&R pools, they came as promised and fixed the problem. My heater was up and running in two hours, Rex and his son Adrian were very helpful and knowledge through the whole process. I'm very thankful for your business will be using your service again ! read more

R&R Pool Service and Repairs - New heater - Pool Cleaners Near Me

The pool repair ( REX ) he did amazing job, I would like to recommend this R&R Pool Service. Ask for Rex he is all your

Adrian and Eddie came out and acid washed our pool. They did a great job. Very friendly, knowledgeable, and easy to work with. They explained the entire process of the acid wash. Once the acid wash was completed, they came back and added the chemicals. I would use them again and recommend them for your pool needs. read more

R&R Pool Service and Repairs - Pool looks brand new. Color looks amazing. - Pool Cleaners Near Me

This is how a business should be ran. You call. They call you back promptly and they set up the best time for the customer. Then, they show up exactly at the time they say they will show up. I was having issues with my less than 1 year old pool equipment and was not getting anywhere with the pool builder. I took it upon myself to look for the most reputable pool equipment service companies on Yelp and Google. I called 3 different businesses and Baccaro Pools was the only business to call me back. I was in contact with the representative from the company and the appointment was scheduled. The rep left me feeling very confident that he could get the job done. Adrian showed up on time for our appointment and within 2 minutes of he had figured out why my electricity bill was outrageous. Then started plugging away and correctly programmed my panel. He then showed me why the pump was not working. There was a wire not correctly connected and it became loose. My pool was looking 100 times better just within the hour he was there. I also attached some before and after shots read more

R&R Pool Service and Repairs - Some before and after shots of the pool - Pool Cleaners Near Me

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I spoke to Rex, seemed nice and professional. Made my appt day, confirmed via text. He responded quickly, then on appt day, no call, no text, NO SHOW. I texted the next day and told him I no longer needed a quote from him because I am looking for a reliable pool service. He's obviously too busy to simply call or text a simple note or request to reschedule so he's too busy to take on more! read more

I'm going to be honest after seeing some of the reviews on here I was a bit weary of getting a quote from them, but I am glad I did. Adrian reached out and scheduled a diagnoses for an issue I had Christmas Eve. There being no diagnosing fee was a nice gesture especially when they came on Christmas Eve. They came out the following after my part arrived Tuesday and fixed my pool and jacuzzi heater. It was two brothers Adrian and Eddy and both were professional and honestly very well priced. Thank you for saving my New Year's Eve party! read more

I appreciate these guys coming out to help with the water maintenance. They gave me a fair price for a small jacuzzi compared to others who just were not interested or outrageously priced. I appreciate their work and time, and I look forward to maintaining them as my pool service guys! read more

Rex is amazing!!!! I asked for a quote and he was out to our house right away and immediately noticed the ridiculous noise coming from our pump and had it fixed in no time! He went above and beyond with how much extra work it ended up being and still took the time to clean our pool at the end of his long day. His monthly service fee is on the higher end of the quotes I've received but I know my pool needs are in reliable, experienced hands! I'm so thankful yelp helped me find R&R!!! read more

Just wanted to come here and say thanks Rex for everything you've done for my pool, I'm very thankful for your help and knowledge in the pool industry. My pump was leaking very badly and Rex came out in less than 30 mins and diagnosed it very quickly as I needed the pool ASAP for a birthday party that day, once again Thanks R&R pools ! read more

Rex and his sons were great. They came out the same day, diagnosed and repaired the pump and air blower. Rex is highly skilled at his craft, I can tell. Will recommend to all. read more

I would highly recommend R&R! My heater broke over the weekend. I requested a quote and within minutes I received a response. Rex showed up shortly after that and diagnosed the issue right away. He was extremely knowledgeable and explained everything. I will definitely be using them again! read more

We had them do an acid wash and tile polish. They were super friendly, professional, and overall high character people. Definitely would hire them again. read more

I must have called at least 20 pool services and this was by far the most expensive. Rex told me he was worth it due to his 30+ years doing pools, so I trusted him. Unfortunately, Rex never came to service our pool...he sent his son Adrian. Very nice kid, but he'd spend about 10-15 minutes on our pool each week (I watched and timed him) We didn't consider that worth the high price they charged. I called Rex to complain and he told me to find someone else! Glad I did, as we are much happier with the new service we now have; they spend at least 30 minutes each week doing a very thorough job. read more

Called Rex for a quote to replace my old pump and filter. He came out the same day for an in-person quote. He gave me a fair price and he and his guys installed the very next day. The new pump is so quiet. I'm looking forward to lower electric bills due to this more efficient motor. read more

Needed a quick fix so I called Rex. Come to find out Rex was in Europe and still took the time to answer my call and even FaceTime me. He helped solve the problem within seconds! Thanks again Rex for all your help read more

Had R&R pool service acid wash my pool and replace one of the lights. The price was very reasonable and they did an amazing job. Pool looks like new. For the last 20 years I have always serviced the pool myself because I did not trust anyone to do it right. But I was impressed enough to also hire them to do the weekly service as well. This is a very good family company of high integrity. read more

Surprise Surprise!! After logging a bad review I received my receipt finally for the repair of my pool. The Job was completed on Feb 4, 2021 and the receipt was mailed Feb 22, 2021 and I received it on Feb 24, 2021. So I will upgrade my review to a 3X. I still do not know if I will use Rex again. read more

It's an honor to be the first person to leave a review for this amazing father and sons trio. Rex came out today which happens to be a Sunday to take a look at my pool. Rex informed me that we did not have to spend on a whole new pump but instead replace the motor at a fraction of what I had been quoted by others. Rex and his boys Eddy, Adrian replaced the motor and cleaned my pool that hadn't been serviced since my pump was down. These gentlemen work fast and efficient. I'm very fortunate to have found them on Yelp. They just started on Yelp after Eddy suggested it to his pops and now I'm sure they'll be receiving many more clients. If you want honest pool men who will treat your pool like their own then Rex and his boys are your guys. I'm very satisfied. read more

The pool pump quit working... and after several weeks, turned into a pond-like scene. Frogs decided to move in... so we got on Yelp for help and R&R Pool Services responded pronto quick. That same day they came out, gave an estimate, and started draining the pool. Over the course of only two days, they were able to acid wash the pool... get rid of stains, get the pool and hot tub refilled with water that is sparkling clean (not to mention installing a new pool pump and replumbed the entire pool pump area for much better pressure for the overall system. This business is run by a good-natured father and his two sons. They work well with each other and quickly take care of the problems. When I received the final bill, they were slightly over the estimate but well within reason. This was a totally great experience and I am now going to use them for their pool cleaning service. read more

So, I thought my pool's suction was pretty low, my pool vacuum was barely moving, my pool wasn't skimming properly, and I thought my filter needed to be changed so I called Rex, he came within the hour. He addressed all my issues within 15 minutes and he told me my filter was just fine and didn't need to be changed or cleaned. Hard to find honesty these days. I'm just glad I was able to find Rex and definitely will be calling Rex back for future problems. read more