Responded very quickly, were friendly and answered questions well. Responded very quickly, were friendly and answered questions well. Great massage! Very friendly. Very clean! read more

A friend of mine suggested I go to this place after having a past snowboarding accident, I've been having lower back pain since. I received a suction cup & and a therapeutic massage. The pressure was perfect as was the massage. This place is a Gem & I will continue to go back. Friendly staff, very clean. Make sure to make an appointment. They fill up fast. I like to add that she will stretch you to bring back flexibility which is great for overall health. read more

Great place. Clean and relaxing and really great massage for the price. Definitely going back

If I could give more stars, I would. I was in town with an unpredictable schedule and reached out via yelp to see about latest possible services for the evening. Helen was informative helpful and prompt! My schedule ran late but SHE STAYED AND WAITED FOR ME! when we got started I adjusted my services so I wouldn't keep her as long as the original plan would have and she did not cut me short a single minute! She was kind and patient. She never once made me feel rushed or unwelcome. She had the most soothing voice and the massage was phenomenal. I she paid attention to every detail and didn't omit the hot stones (which I totally thought she may have since it was already 9:00pm). I appreciate her so much for her services. Absolutely will be back anytime I'm in town and will ask for her by name for sure! read more

I enjoy a one hour massage, the place is very clean. The staff were very nice. I recommend this Spa to everyone. read more

It was my first time visiting Orchid Beauty Day Spa and I received a massage and micro dermabrasion facial by Lisa. Lisa found and released so many knots in my back that I didn't know I had! She was so nice and regularly checked in regarding the pressure and whatnot. My skin feels incredibly smooth after the facial and the face mask was so relaxing!! I will definitely be back. read more

This is very comfortable n clean Great massage place. People are very nice. They do great job read more

This place needs improvement. Some suggestions: 1- When a customer calls to make an appointment for two facial and massage combos for her best friend's birthday, and you confirm, please don't have the esthetician call six hours later to say that "she can't make it to a 12:30 p.m. appointment that day because it's Halloween the night before and her birthday weekend, and she'll be out partying, and can you please just do a one-hour massage?". (Mind you, I only purchased the Groupon discount AFTER I had already confirmed the appointment.) 2- When your client agrees to the two one-hour massages, and calls a week ahead of time, surely you can make sure to have staff available for our appointment. (When we got there, they made one of me wait 20 minutes, while my BFF got her massage started, until another staff member could be called in. 3- CLOSE THE DOOR to the massage room! All the way. Not cracked. Neither of us wanted to hear others walking by, things being dropped loudly on the floor, and conversations outside the doors. 4- The door on said massage room needs WD-40! And I only know this because the two therapists stopped our massages and went in and out multiple times during the hour for various reasons (phone was ringing loudly, other customers were arriving, etc.). 5- TURN DOWN YOUR PHONE RINGER AND/OR at least answer after the first ring. I kid you not, the phone rang at least four times in an hour, and the ring tone is an obnoxious "HELLO MOTO..." over and over again! After so many times I thought we might be being punked...like, is this 2010?! 6- Get some rugs! The squeaky, clunky, clompy, walking around the massage tables ×2 was so annoying. This was a really disappointing experience, especially since my BFF was really excited to have a facial, and when that didn't work out, I should have just canceled and booked somewhere else. I doubt I'd go back, because the massage made up for none of the inconvenience and interruptions. read more

The full body massage is very good. The environment is very quiet and comfortable. I would definitely come back again.

I found this place through Groupon. There's been a lot of tension in my neck and shoulders so I treated myself to a massage Call the number on their website to reserve a time slot. They also honor the price on Groupon so you don't have to buy the voucher. Just let them know when you book the appointment. They gave me a stamp card and a special rate for my next few visits. My masseuse was really strong for a little lady. She really rubbed out the knots in my neck and shoulders. Next time, I'd tell her not to touch my face and just focus on other areas. The massage did not feel rushed at all. I will definitely come here again! read more

I had a Groupon discount for this place (bought on Groupon). Making an appointment was kind of difficult. They at first didn't pick up the phone call, either the one listed on Groupon or the one found on their yelp page. But someone soon thereafter texted me to make an appointment. Required some back and forth and I was eventually able to schedule myself for the next day. You present your Groupon to them at the front desk. They let you know you can only use a Groupon discount the first time around. Problem is I bought 2 of them, so I'll have to figure out someone I can gift the 2nd one too. They do have a stamp card though, where after so many massages you get the next one at 50% off which is pretty cool. Never saw that anywhere else. The room is nice. I had a larger doubles room. It was nice and dark inside the room. Unfortunately though you can hear people walking up and down the hallways as well as people talking. You can even hear the door chime when people walk in and out of this place. The hole you put your head into was really uncomfortable. It was hard to breathe in and the air flow in there was quite low. So lots of breathing in of carbon dioxide. The massage therapist was not that great. She talktalked to you at the beginning of what level of massage you want and where your problem areas are. And that's about it. Which is usually fine (because I'm not there to have a conversation), but she definitely does not listen to your body as she's massaging you. There were many points in the massage where it was too hard and very painful as my body was wincing and rigid in pain. But she kept right on going, without easing up. I left in pain. More points were hurting after I was done then when I began. Fast forward 2 days later though and my body feels a lot better. Thus the 3 stars instead of the 4 stars. The stamp card is very enticing. But I'll probably request a different therapist. Its also cool that you can venmo/zelle them instead of carrying cash or using card. read more

awesome place very clean, quiet, and peaceful Tina was amazing. Service was good was well

My monthly self care visit!! Always ready go get a massage and relax. Always feel amazing afterwards read more

I am ask for real mink eyelash and they put the fake one and when I am told Gina the lady who do it she said how I am know it's fake ??? Of course I am know because I am always use the real one Don't believed this salon read more

DON'T COME HERE! This place has rescheduled on me several times I have come for an appointment and they have been 20 minutes late and it has now been the third time I have made an appointment and they have asked me to reschedule or tell me that they will have two people switch off, massaging me because they have another appointment when I made this appointment in advance myself when I called to talk to the owner, they said that they were gonna be late about 20 to 30 minutes now because of traffic and I said well this is not the first time they continue to proceed forward and say well they didn't sleep last night and they have some family issues and maybe we should just reschedule. I made everything to try to make this appointment work. I took my kids to school early. I planned this , a week in advance and yet this still happened! read more

Orchid Massage Spa - This is the place - Massage Near Me - Rancho Cucamonga, California

just don't come here tbh. it's awkward. and it's hot in there. maybe someone else will have a better experience than i did but i won't be coming back here again. read more

Amazing massage and facial. I will be back! It was also very clean and relaxing. I called about a Groupon and purchased it directly from the spa instead, and they threw in the facemask. read more

I haven't even tried establishment and I already have a complaint. I called and asked for an appointment for a full body massage with hot stones, lady immediately said I can go now. As soon as I mentioned I purchased a Groupon she said she was booked for a whole week and I can call back next week to see if they have availability. Why do establishments promote worn Groupon if they don't treat the coupon same as cash? So frustrating! I will definitely submit a complaint to Groupon read more

I highly highly recommend this spa. The women are extremely kind, caring, and give great advice on skin care. This is my first facial and nine years and it's been the best one l've ever had. My skin looks and feels amazing! Again, I highly highly recommend this spa. read more

Orchid Massage Spa - Blue light - Massage Near Me - Rancho Cucamonga, California

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I have been coming here for my lipo cavitation sessions. Right away I was greeted by Gina who was very accommodating! Lisa has been consistent with my sessions. They are both very friendly. I look forward to looking into more of the services they have to offer. read more

Wonderful customer service from the moment you walk in and each staff member acknowledges you and offers their assistance. Fairly priced combined with friendly staff service. read more

I love coming here Gina is the sweetest and always accommodates me for appointments. I've been coming for the last 6 years. She does all my waxing I have very sensitive skin and when I moved back to the area I had to find someone close. Luckily I found her gentle hands and she uses good wax on you most sensitive area. I strongly recommend orchid beauty spa for Brazilian wax. read more

I been going to Gina for my lashes for 3 years now and haven't been no where else since. She is amazing at what she does.. she's very friendly and helpful. She works with my schedule and is always on time. Robert does my Massages and let me tell you... his hands are incredible and very relaxing. If I could this place 10 stars I would. read more

My sister Tonya recommended this place to me because I kept asking her where she got her lashes done. Since then, miss Gina has done them twice. Next time I'm doing a day flight and going to California just to get my lashes done. read more

I came here for a Brazilian and the girl used the same stick in the wax pot throughout the whole session. I also didn't feel like the place was very clean to begin with. I'll keep searching for other places. I have quite a few strays left over and she had to keep on picking at the left over wax on my skin with her nail. read more

This is a review of lashes only: Spa itself is clean, relaxing, and people very friendly Pros: -lashes were less expensive than other places -application was quick (about one hour for full set) -lashes lasted a long time Cons -when lashes fell off, MY eyelashes came out with them -my lashes that didn't fall out were broken -lashes felt heavy/crunchy -my lid line was very itchy with these lashes I have had lashes done in the past and never had a problem with my lashes thinning. They were noticeably shorter and thinner after having eyelash extensions done here. Please do your research on type of glue used and how lashes are applied. read more

I had a Groupon for a mini facial with microdermabrasion. When I called to make an appointment, I asked that a one hour massage be added to my appointment. I received a text the morning of my appointment asking if I could reschedule. After some back-and-forth we agreed that I could come in as scheduled, and receive the massage first, followed by the facial. Massage Cons No one introduced themselves when I arrived or before the massage started. I was not asked what pressure I wanted. There was only a sheet and the room was chilly. Massage Pros Solid massage. (Definitely NOT a Swedish massage.) He really worked at my muscles and knots. Facial Cons I wasn't asked what skin type I had. They used Lubriderm body lotion on my face! Facial Pros I did get five minutes of microdermabrasion. You get what you pay for. read more

Omg I'm so glad I found this place. This is my 2nd visit and Gina did not disappoint. My 1st set still looked amazing after 2 weeks(yes 2weeks). She gets a bonus because she's quick and precise too.. read more

I've been coming to See Gina for my massages and facials for 8 years now. My husband and I are continuously happy with service provided. they make us feel so welcome and they're always so accommodating to our schedule. Our careers and home life can get very busy and stressful but when we come to orchid beauty spa they help alleviate the pressure. We are so grateful read more

I had my doubts about this place given the reviews. Well, I had a different experience! I bought a groupon for a full set of lashes with a fill. Gina provided a smooth and friendly experience over the phone and accommodated to my schedule. Upon arrival, Gina asked what I wanted (I already knew what sizes I wanted given my history of lash extensions). She listened to my request, and made my lashes look natural but long and pretty. I just went back for my two week fill, and I'm happier then ever!!! Also, the tape she used is comfortable, not sure if she changed the type used recently! But I was scared of the tape she was going to use, after reading reviews. Overall so happy with my lashes. read more

Orchid Massage Spa - Love them - Massage Near Me - Rancho Cucamonga, California

I've been going to Gina for a long time to take care of my unwanted dark spots on my face. She lets me know that certain darker and bigger freckles may take two sessions and she has been able to get rid of all of them. She is so attentive and makes me feel very comfortable during each session. Numbing cream was provided and made my experiences so much easier. I listened to her aftercare instructions and now my face is spot-free! I will be coming back to try her microdermabrasion service to reduce my acne scars. Definitely recommend visiting Orchid Beauty! read more

Over all i had a relaxing massage. I went there with an appointment. I planned on paying tip with my credit card because i did not have any funds on my debit card ( pay day was the next day). I was met with very pushy energy of asking if i can try another card, getting told they work hard and they need their tips. When asked how much i said 5$, i was told the usual tip is 10$ and next time i would have to pay that amount . My credit card was not working with their card swipe device. Then i was told to go get a tip and come back. I would have gladly did that on my own but the pushy energy was overwhelming. I am a hard worker my self and of-course i recognize what they do is not easy in their own joints and hands. I signed up with Groupon trying to treat my self and my own soar body. I'm not able to do this for my self often and the one time i was able to, i felt A little too shamed in not being able to deliver on a tip. read more

its really good and cozy, the vibe is so nice,and the service requested are quickly and helpful.

Excellent spa & salon. I've been coming here for over 4 years and Gina has always taken very good care of me. She's extremely patient, polite & very professional. I'm a very picky customer and she goes above and beyond to fulfill my expectations. My eyelashes are always full & beautiful & it I typically get refills every 3 weeks. My facials are so relaxing, I always feel refreshed and relaxed when I'm done. I have sensitive skin so Gina takes her time making sure she's being gentle and using top of the line products for on my skin. I always fall asleep because of the way I get pampered. Oh and last but not least the massages are extremely relaxing. The service here is beyond exceptional and that's why I've been coming here for over 4 years. If you want great work done go to Orchid Beauty Spa and ask for Gina! She'll take good care of you. Thank You Gina & see you soon. read more

I wanted to like my experience getting a spa manicure and pedicure, but there were just too many problems to overlook. The Pros: -The woman who greeted me was exceedingly nice! (This would have been one star, if it hadn't been for her.) -They use good quality polish -It's done in a private room. This place is set up for massages, so you're not surrounded by a bunch of people--it's a very serene atmosphere. The Cons: -What I received was not a "spa" mani-pedi. I've gotten a lot of mani-pedis, and a basic one includes soaking, foot scrubbing with a pumice stone or foot file, nail clipping, nail shaping, foot and calf (and hand and arm) massage, moisturizer and nail polishing. A "spa" manicure is either the addition of sitting in a massage chair, or an extra treatment like a salt scrub or paraffin dip (depending on location). Orchid did not have a massage chair, but I figured that at a place that obviously specializes in massages would take care of that. Wrong. What I got: a "mini" mani-pedi. It's what you get between true mani-pedis to just keep your hands and feet looking nice: soaking for under 2 minutes, nail shaping, and nail polish. No scrub, no massage at all, and no lotion or cuticle oil. I had to put lotion on in the car because my hands were so dry afterwards. Using your own lotion and foot file immediately after a mani-pedi is not a sign of a good one. -The person who did the pedicure part obviously didn't care about doing it well. After she trimmed my nails (again, no massage or foot scrub), she started to put my sandals on so she could paint my nails. She started to put my sandals on the wrong feet, and seemed annoyed when I told her so. Then, she put the thong of my sandals between the 2nd and 3rd toe, so they were about halfway on and super uncomfortable. I told her I could fix them, and as I was leaning down to put them on, she whipped them onto the floor and told me I was getting the foam ones. I told her I wanted my own sandals, but it didn't matter. She couldn't even get the foam ones on right (see photo)--I'm not sure if she just didn't understand how shoes and feet work, of if she's just that careless. -The layout is really strange--I had to turn my torso at a 45 degree angle for her to do the manicure. No relaxing at all, and is very uncomfortable for the back. The two women kept tripping over each other to get to the supplies, and setting stuff on the floor after they were done using it. It felt like I was getting a mani-pedi is someone's dorm room, not a professional spa. -Finally, the paint job was a huge disappointment. It's high quality polish, so it's going to stay a while. Unfortunately, the polish was applied so far away from the cuticle that it looks like it's already grown out a week. I'll need to get it redone very soon, which is a huge disappointment. This place seems to know what they're doing with most of their treatments, but they are not equipped to do a quality spa manicure and pedicure. read more

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I came in and asked for a certain length of lashes and was told that they'd be put on but unfortunately they were not the correct length that I asked them to do. When I messaged them about it they said I could come in to get them redone but said that I'd have to pay all over again for the length that I originally asked for. They wanted me to pay for their mistake! They were not professional about it at all and didn't even apologize. They have messed up other times I've came but I continued to give them chances, well today was the last straw. I won't be continuing my business here and I wouldn't recommend this place to anyone who actually wants what they asked for but if you want the exact opposite of what was asked then this is the olace read more

Their massage and facial package is a must! My face feels brand new and my body is rejuvenated. I went with my sister as a treat for completing her first year of graduate school. She has been stressed and very tense. After she said "dude I look amazing what did they do" I highly recommend and will be going back. read more

Orchid Massage Spa - Massage Near Me - Rancho Cucamonga, California

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I have been going to Gina for years for my eyelash, she's always friendly and accommodating, also super clean. Definitely recommend!!!! read more

Orchid Massage Spa - Massage Near Me - Rancho Cucamonga, California

If you are looking for a great massage or a facial, Orchid Beauty Day Spa is hands down the best place to go! They provide excellent services in a nice, relaxing environment. I highly recommend their spa to everyone! ~II read more

I was in need of a facial with pore cleansing. In a local, easy going place with no major sales pressure. This place did just that. It included a mud mask and steam. It's a cute, simple place, nothing fancy but got the job done! My face feels clean and very soft. For $35.00 . I will definitely consider coming back. read more