When moving to an area, finding a trustworthy mechanic might arguably be the most daunting task…read more There's always the fear of being completely "ripped off". My entire family has been getting their car serviced by Uri Auto for the past 3-4 years. And I've always been skeptical with mechanics but Uri Auto has never yet (in the last 3-4 years) given me any cause for concern. Solid work and reasonable prices, down to even the smallest tasks. It's difficult for me to characterize any car mechanic as trustworthy (unless you know all there is to know about cars/maintenance and can judge prices and quality of work for yourself) but Uri Auto is as close as it's going to get! I run everything by a close friend who owns an auto body shop in SoCal and he's given the thumbs up on everything so far. Keep up the good work!

after years of patronizing URI for solid, affordable service, my most recent encounter has been…read morebeyond disappointing. After having brake pads replaced, the owner told me I needed a new caliper on one of the wheels which they replaced. Unfortunately on my first trip on the highway, 2 days after the service, my wheel where the caliper was replaced started smoking and I had to park the car and get a ride home. After getting the car to a friend's home and replacing the new caliper with another new one, the car is driving fine. The owners refused to believe me despite receipts from NAPA. Completely disappointing. ZERO stars!!!

Terrible business. My elderly father came in for a regular oil change. They quoted him $30. When he…read morewas leaving to pay they changed it to synthetic and instead charged him 100 with seeking his authorization first. I will be reporting them to the state attorney general for elder abuse by a business.

I have a case open with the Attorney General of PA to get my money back for them illegally towing…read moreme. If you voluntarily do business with these guys just be prepared to be overcharged and unsatisfied.

I'll start this review by saying that in my opinion Willow Grove Auto is THE BEST automotive…read morerepair/maintenance location in this area by FAR! For years my boyfriend, mom and I had been taking our cars to places like Pep Boys. Where the service was average, the cost was pretty steep, and well, it's overall just very impersonal. Half the time I felt like there would be a major problem WITH my car AFTER taking it to them for something routine. Luckily, about 8 years ago we found Willow Grove Auto. And I can never imagine taking our vehicles to anyone else now. First off, its a family run business located right by the Willow Grove Mall. The owner Bernie is a great guy who clearly prides himself on giving customers excellent care, fantastic customer service, and the best price he can give you. In fact, there are always deals or specials, like coupons for inspection, etc. The mechanics there are AMAZING. They are VERY experienced and are great at both older cars (like mine which is a 99 Plymouth Voyager) or newer vehicles. So many times I have described a problem over the phone or when dropping off the car and before they even look at it, they have a good idea of what the problem may be, and what I can expect to pay. They are also excellent at figuring out more complicated issues. I've run into some pretty odd issues with my van after a car accident and they do everything to take care of the problem at a very reasonable price. There's been many times when we have needed help in an emergency. For example, we got a flat tire while leaving for a vacation. We dropped by and they were able to fix it within a half hour so we could get on our way. Growing up I always heard things like "you can't trust mechanics". Or since I am a girl "Make sure you bring a man with you when taking your car in". LOL These statements are just RIDICULOUS when it comes to Willow Grove Auto and do not even SLIGHTLY apply. They do EVERYTHING they can to give you a fair price, an honest evaluation. I can't tell you how many times they have talked to me and explained EXACTLY what they were going to do so I wasn't in the dark. They are always upfront and honest. If they recommend something, it means you need it. These guys aren't gonna go and sell you new tires just to make money if you don't need them. But they WILL do everything they can to keep your vehicle up and running smoothly and safely. And finally, they make the experience simple and pleasant. Everyone is friendly. They take the time to get to know their customers and familiarize themselves with your needs. I'm often surprised by how much they remember without even looking up the details in the system! They also know money is tight for me, so they ALWAYS call with an estimate before doing anything major to the vehicle. I could go on and on about how great they are but rather than do that, I urge you to take your vehicle to them just once. Because I have a feeling that after one visit, you will never want to go anywhere else again. Thank you to everyone there for being so great!

I had heard good things about the place, but when I took my car in for inspection they went ahead…read moreand did an oil change without consulting me. The oil (synthetic) and filter they replaced had less than 300 miles on it.

This is a family owned business that has very good service and it's open 12 hours a day seven days…read morea week. If you're living in the area, I definitely would go to them for servicing my car and getting gas.

WARNING: DO NOT BRING YOUR VEHICLE TO THIS BUSINESS -- RUDE, UNPROFESSIONAL & POSSIBLY RACIST…read moreBEHAVIOR I am writing this review because no one -- and I mean no one -- should have to experience what my family went through at Five Points Gulf Service Center in Blue Bell, PA. This place is a disgrace to the automotive industry, and the owner, Luigi, should not be in business. I brought my son's car in for inspection stickers -- something simple. Luigi kept the car for TWO WEEKS and never did any work. No inspection. No repairs. Not even a phone call. Just silence, excuses, and complete disregard for our time. During that time, my son and I had to share my car -- all while he was preparing for his high school graduation. He had graduation rehearsals, a job to get to, and so did I. This caused real stress and hardship, but Luigi didn't care. He held the car hostage without explanation. When we called for updates, he was rude and nasty every single time. After two weeks of no progress, we went to the shop in person to get answers. What happened next was appalling. As soon as I entered the building -- calmly and respectfully -- Luigi came storming through the door, screaming at me in front of my teenage son. I hadn't even said a word. He yelled, "I'll call you when it's ready!" then shouted, "Take your paperwork and your car and GET OUT!" He was angry, aggressive, and hostile, acting as though I had no right to even be there. To make things worse, his wife was just as rude, cold, and completely unprofessional. Let me be clear: I am an African-American woman, and based on how I was treated -- with open hostility, no provocation, and no professionalism -- I strongly believe this was racially motivated. Luigi spoke to me with a level of disrespect and aggression that made me feel targeted, humiliated, and unsafe. My son watched it all unfold, and it was heartbreaking. Luigi originally quoted $250 for inspection stickers -- yet no service was performed. Just two weeks of delays, verbal abuse, and a total lack of accountability. Even though I feared for my life in that moment, one thing is certain: this will be the last time Luigi ever screams at a Black woman like that without being held accountable. He may have thought he could get away with it -- but not this time. If you are a woman, a person of color, or simply someone who expects to be treated with dignity and respect, then this is not the place for you. I will never go back. I will never recommend this business. And I will make sure everyone I know stays far away from Five Points Gulf Service Center in Blue Bell, PA. There are plenty of honest, respectful mechanics out there. Luigi is not one of them. This shop does not deserve your trust, your time, or your business.

Honest , reasonable, responsive and they did quality work for me…read more They are knowledgeable and communicate well. They do general auto repairs even though Engine Exchange is in their title. I will continue working with this business. Very happy!

I took my car there because I thought I had a blown engine. They figured out the problem, but…read morecharged me shop time and inflated prices for parts to fix the car. $500 out the door for basically a tune up on a V8. Won't be going back, why is finding a honest/fair prices shop so tough.

Very quick to schedule me in, very fair prices, and everyone I interacted with was pleasant and…read moreprofessional. Couch I sat on was good too. 10/10.

Brought my car in for new tires. Matt gave me great advice, was friendly, and did an amazing job at…read morea very reasonable price. Will definitely come back in the future.

Dave went above and beyond to help us even though he really didn't have time. We 'd never stopped…read morein before. He's a person who wants to do his best for everyone. The other reviews from people who know him better confirm what was obvious from our first, brief encounter: he has a sincere work ethic, less and less common in today's world.

We moved to this area 37 years ago, and I found Dave at Ambler Tire by accident. I needed front…read moreball joints, and took it to Dave. He called me and said actually the left one is still fine and doesn't need replacing. What an honest mechanic! We've been using him since for service, inspections and tires, and never looked back. Can't say enough good things.

This is a great tire place that I've gone to a few times. Today, I went and the person working at…read morethe front was extremely courteous and helpful. At other tire stores, I often feel like I'm in the way of the employees. I didn't need to make an appointment, they checked my car within 20-30 minutes, and gave me an honest assessment of what was going on with the tire. I thought I needed to replace the tire, but they were able to patch it up for a very reasonable price. Honest, friendly, courteous, fast... What more can you ask for? I will be back here any time my car needs service.

Thanks for your reply. It is good to be an educated consumer. Suggesting I need new windshield…read morewipers and air filters when you put them in a few months prior and having you confirm this was the case in your system was illuminating.