The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Great spot for a last minute bridesmaid dress hemming. Was able to drop off and pick up in ~36…read morehours, but I bet a 24-hour turnaround could also be possible given how efficiently they work. I have brought work pants here in the past and gotten them hemmed too. Pricing is a little pricier than I'd expected, hence the four stars, but everything else is great.

Good service. It's expensive, but they did a really good job with archiving my daughter's wedding…read moredress.

The staff here is great and they have excellent communication and value. Would highly recommend…read morethis dry cleaners.

The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.

I love this cleaners/tailor I've brought several dresses here for alterations and they did a…read morewonderful job and quick. Would definitely recommend.

I had an extremely positive experience with this business! I needed a wedding dress cleaned,…read morepressed and steamed before it could be worn, as the person altering it had pricked a finger while pinning it. Polo Tailors and Cleaners did a beautiful job removing the blood stains and steaming out the old seam lines, as well as ironing out wrinkles in the dress. Also, they charged me a reasonable price, less than I was quoted at other reputable spots. As soon as we were home from the Hill Country wedding, I came back to entrust the post-wedding cleaning to Hoa at Polo Tailors and Cleaners. The wedding day had been drizzly, and the hem and train of the dress were muddy. Hoa, who had helped me so well the first time, got out the mud stains. She also declined to charge me extra for the mud stains. I have not yet had a chance to use their services for alterations, but I was able to watch them measure another client who wanted to have a suit taken in. Hoa did an expert job of marking up his suit.

These guys, who are brothers from a dry cleaning family, are the best!…read more Take your cleaning there ONE TIME!! You won't take your cleaning anywhere else...ever. My "conversion" took place in 1991. Just FYI, it's directly behind HFD Station 48 on Chimney Rock @ Burdine, and next door to the new library. And no, I don't work for Millionaire Cleaners. Thanks, SP

I have used these guys for 20 years. Two great brothers doing a great job in the Westbury area…read more Honest and friendly. Laundry, dry cleaning curtains and upholstery. Will pick up and deliver.

Great service and experience every time I drop stuff off. Was going to another nearby cleaners and…read morethey were losing my stuff because they didn't have a computerized system. Tip top does and they even text you when your stuff is ready. The lady in the front is always super sweet: Will definitely continue to use them.

the requested job was not completed on time. in addition was not ever called back upon requesting a…read morecall once it was ready. disappointing service turnaround rate.

I generally have very low expectations for any dry cleaners but I was pleasantly surprised at how…read morestellar my experiences have been with River Oaks Cleaners. I was not aware they were a local chain, but if all locations are this good, then consider me a sold customer. Things I love: * While folks can obviously drop off their clothes in store, they also offer a drive-thru. * They're open during weekends. This might not sound like a big deal, but many places are closed on Sundays. * They're hip to tech: There is an online account, email + text reminders, and the ability to pay via QR code or online in advance. * The prices are very reasonable. My sport coats / suit jackets are usually around $9 each, with $7 pants, and $12-17 for full on suits. * Serve cold water bottles and coffee are available. That's fantastic. * The service has been friendly and professional with every visit. Most of all they've always managed to get me exactly what I want and offer some occasional tailor services for damaged parts of any garment. Other places would charge for these services, but they seemingly do it because they want to. * Lastly, my clothes have been coming out looking very nice. This is above anything is why we go to places like this in the first place. I hope that they remain consistent in service and am already looking forward to my next visit. I really appreciate all the extra bells and whistles they've incorporated into making every experience into a special one.

Convenient dry cleaning location in the area! I live nearby and I was looking for a place to do my…read moredry cleaning at. It's very easy to make an account with them, drop your clothes off, track when it would be done, and pick them up when it's ready. My clothes ended up being ready about 2 days earlier than the estimated day that they had told me it would be ready by, which was a really nice plus. They are very friendly and greet you when you enter too. I think the service was fantastic! I will definitely continue to do my dry cleaning here, as they are located in such a convenient area and I was satisfied with their services.

Very professional and the communication via text as a reminder of item. I value the consistent…read morecommunication

I took in about 20 pieces of clothing and was surprised on how inexpensive it was. They give 20%…read moreoff if you prepay and added another 5% off on top for military discount. They put it in their computer for my account so I never have to ask for the discount again. Quick turnaround, friendly, no hassle about paying in cash vs card like other small businesses do.

We've been going here for years. They take good care of clothes, but if you forget any valuables in…read morethem, they will lose them for you. They lost our passports that were in the pocket of one of the jackets that was accidentally taken to dry cleaning. They said they found them and they put it in a bag and returned it with the clothes, but we were not told at the time of pick up that there were passports, and we did not find them in the clothes that we brought back. With a valuable like passports if I found them, I will pick up the phone and call the person, why couldn't you do that?

It was fast, clean and very professional. My item was ready before the time promised and the text…read morenotifications are very helpful.

My wife brought in two jackets for dry cleaning three days before travel overseas. $37 cash since…read morethe credit card machine was out of service. At first, I thought they had not cleaned the clothes. But it was worse than that. They both smelled awful, like a dog had slept on the clothes. I don't know if they used dirty dry cleaning fluid or if the clothes had been cleaned with some truly disgusting other clothes.

What a waste of time. We don't offer the things we advertise. Will take the signs down eventually…read more Glad I walked here.