In the two years I have had this company cleaning my home every three weeks, I never once complained--until last week, when my house was still dirty. You can see from the picture of my toilet (mind you, I have three that all looked like this) that I am not just saying this. They did not clean my home well. Up until last week, this only happened once, and that time, I just cleaned after they left and let it be since the owner said she was overwhelmed with work and had so many clients that she was stressed over it. I have always paid her over what I was quoted, $200 for 1.5 hours, and again, I only complained last week. I have a right to complain if someone leaves my house like this! So, I sent photos about this issue only to be responded to in the most unprofessional and threatening manner! There was no apology; they stated they were too busy to accommodate me. We are sorry we cannot make you happy. Do you see my toilet? It is not hard to see why I was not satisfied. I am beside myself with how they treated me. They were unapologetic and nasty, and I felt threatened by her son, who wrote me the text. I do not recommend this company. If you read other reviews you'll find when you complain they send that same text. read more

Organically Elegant House Cleaning - Master bathroom toilet after they left. - Office Cleaning Near Me

I run a vacation rental business, which includes two popular higher-end homes in the Monterey area, and have been utilizing OE's services for over 7 months now. I've worked with a few housekeeping services, and OE is definitely the best. I don't think it would be possible to find a better company. They are very responsive, honest, flexible and eager to help with popup requests outside the scope of housekeeping, and best of all upfront and communicative about what they can & can't do (unlike other people that say they can do something but end up taking on more than they can handle and failing). They really are crucial to making our business look good; we've only had rave reviews for cleanliness from our guests, never a negative comment. I would highly recommend them for both deep cleaning and recurring housekeeping services, they're very dependable and you get more than you pay for when considering how much of your precious time it would take to do as good a job yourself. I only wish they serviced other parts of CA too :) read more

Organically Elegant House Cleaning - Deep cleaned & arranged kitchen with living room in the background - Office Cleaning Near Me

I've been a customer for almost ten years. Karla and her team are extremely professional, kind, and upbeat. Their work is outstanding. They bring all the equipment and supplies and work quickly and carefully. I am so grateful to them. What an inspiring family business! Their value for cost is exceptional, and they carry out all the services as requested. I can't recommend them highly enough. read more

I cannot adequately express how wonderful Karla and her crew are at their art. They are marvelous a marvelous full service cleaning team, that always make sure they meet your needs for a fair price. Never a pillow out of place or dust bunny goes unnoticed. They use good quality cleaning supplies, communicate well, are professional, and completely trust worthy in a home. I have had a few cleaning services in the area and Organically Elegant is heads above the rest. read more

Definitely worth going with Organically Elegant. Appointment setup was easy through Yelp. The team arrived on time with the game plan that was given in advance. I've never seen the place sparkle like this before. I will for sure recommend organically Elegant Cleaning to anyone looking for home cleaning. read more

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We had the folks from Organically Elegant do a full house cleaning for us this weekend and it was amazing!! It was beyond anything we could have expected. We booked it a couple of weeks out and they coordinated around our schedule so we could get the place cleaned right as we came home from holidays. They showed up on time, to the minute, brought everything with them, and got to work immediately. They cleaned thoroughly, didn't rush, and were done right on time, and at a very fair price. The cleaning itself was honestly incredible. Every surface, wall, switch, was spotless. So many small details impressed us - like the vacuum lines in the carpet were lined up and symmetrical, or the way they took the shoes out of the closet to sweep it and the lined them up perfectly when the replaced them, or how they folded nice flowers on every Kleenex box and toilet paper roll. The attention to detail was next level. They really impressed us, and we are already looking forward to their next cleaning. Couldn't recommend more highly!! read more

Karla and her team have been cleaning our homes in Carmel for over 3 years. They were particularly helpful when we moved homes. We are always very satisfied with their service and the quality of the work. Not only do they provide an impeccable cleaning service, they also help to keep everything very organized. They are professional, punctual, trustworthy, and kind. We highly recommend them. read more

I've engaged their services for about a year now. Sometimes for as short as a week between cleanings and sometimes 4 months between cleanings. Often I am not here after a cleaning and before a Travelling nurse arrives. I depend on them to do a thorough job. I pay them well. Recently I was here after they had cleaned. There was dirt and dog hair in between the sheets and the comforter. There was stuck on crud on the kitchen floor. There were bathroom mats that were dirty. I brought it to their attention with photos and their response was, " we won't work for you anymore. " they left me in the lurch. I responded by asking them to think about how they are handling their business. I said I'd give them another chance if they were willing to stand behind their business and make it right. They were not. I encourage you to consider what I've said. If you have a Newhouse that you have them clean every week or two weeks, where you are there, I think they will do a reasonable job. Any other situation I would not us Organically Elegant. read more

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Organically Elegant House Cleaning is the Best on the Peninsula! Don't hesitate to ask them to do anything as they are fully equipped with whatever is needed! Just ask! Laura B. read more

My husband and I have used Organically Elegant House Cleaning for about two and a half years, first when we lived in Pacific Grove and now in Monterey. We are absolutely delighted with their services. Their work is superb. They are thorough, they know what they are doing, and if you have any special instructions they follow them to the letter. I love coming home at the end of the day after they've cleaned because I know when I open the door I'll be greeted by an amazingly clean home that sparkles and shines! Every time. ( And the earth-friendly cleaning products they use --important to us--leave a very mild and appealing fragrance, a nice olfactory bonus. ) In our experience, the whole team at Organically Elegant House Cleaning consistently does their very best to accommodate our schedule, even on short--sometimes very short--notice, which we really appreciate. This family-owned and operated business is extremely responsive to client needs, highly-professional, and just plain nice. We feel so fortunate to have found them and highly recommend them! read more

Karla and Miguel did a great job and gave us very fair quotes. They use only green/clean products which was hard to find around the peninsula. They did a deep cleaning and because they such a wonderful (and very efficient and timely as well), we will be getting monthly service. Gabe (Karla's son) is very responsive to messages as well. Highly recommended! read more

The team at O.E.H.C does a great job with our house, they are professional and polite, quick ( there are multiple people that come), very responsive and able to set us up on a regular schedule. I am so happy we found them. I highly recommend them. read more

We lost our housekeeper & I tried out this business. It was easy to communicate with Gabe using Yelp messages. A team of 4 (headed by Karla) came on Monday for a first-time clean. They did a terrific job (great results, efficient, friendly, quiet, wore masks), & I plan to start twice a month (team of 2) cleaning very soon. read more

We have been using Organically Elegant House Cleaning for a few months now and love their services. They are friendly and prompt. We have never had any challenges with them and the house is always beautifully clean! read more

We recently moved to Marina, CA and have been using Karla and her team for the last 3 months. They have been AMAZING! They are punctual, thorough and also very efficient with their time. I love that they use non-toxic products and yet the house is sparkling clean after every service! We HIGHLY recommend Karla and her team. They are the best!!!! read more

Outstanding service. I am living temporarily in Marina and my employer has provided me with a furnished apartment. It is a small, two bedroom place. I wanted a good cleaning - steam clean the carpets and furniture, clean the refrigerator and oven, and everything else. They were efficient, fast and very good. I recommend highly Organically Elegant. Originally, it was my plan for them to do a one time cleaning, but I am now considering having them come visit and clean my place regularly. read more

Gabe and the team at Organically Elegant are amazing! We love their service and they do such a good job. It has taken my family a while to find a house cleaner we trust and are happy we found Organically Elegant! read more

They did an awesome job of cleaning our house after not having someone come out for such a long time because of COVID. They wore protective gear and made a huge difference. I love that they use environmentally safe products as well. read more

Karla and crew provide quality cleaning services. Punctual, efficient, trustworthy, and are dog friendly - even provide text reminders. Love the special touches like paper flowers atop all tissue boxes. Been a customer for over a year. read more

We were referred by a friend to the OE team and glad we called them. The ladies were always on-time and do a fantastic job of cleaning the whole house, especially the bathrooms and kitchen. The prices are reasonable given the excellent work that they do. They are really flexible as well. Given the current COVID situation we had to switch around our service dates and times, but the team was always accommodating and responsive. My wife loves the products they use so much that she had to ask and bought some so that we can continually have that fresh clean smell without the harsh chemicals that some cleaners use. Above and beyond satisfied with the entire OE team. read more

The people at Organically Elegant were a delight to have in my house. They were so nice and very efficient. They did an amazingly excellent job of making my home sparkle. I'm grateful. They were not the first cleaning company that I used but, by far, they were the best! read more

We love the Organically Elegant team! They're incredibly kind and professional and do a great job. We love having them come and it always feels so refreshing. Definitely recommend having them come for a regular cleaning! read more

Very impressed with them. I requested a quote via Yelp and was able to easily coordinate a time for them to visit my house for a quote. They were on time and courteous (of course wearing masks). I got several quotes from other companies and they were all very comparable. I chose Organically Elegant because they were kind, courteous, on-time and flexible with their scheduling. They were also able to coordinate a whole house carpet cleaning with another company - for a great price. They spent quite a few hours cleaning my whole house and did a great job. I will definitely use them again for regular cleaning in our new house. Thank you, Organically Elegant! read more

I am very happy with the quality work that the Organically Elegant House Cleaning team provided! I hired them to do a Deep Cleaning of my two bedroom, two bathroom apartment, including cleaning my windows, oven, and refrigerator. They did an outstanding and thorough job, all for a very reasonable price. I was also impressed by their professional courtesy, so much so that I have hired them to clean my home on a recurring basis. I've already highly recommended them to an interested neighbor. read more

OE came in today and did a REMARKABLE job! With three kids home, my husband working crazy hours and myself working full time and keeping life going, my home just got away from me. OE was exactly what I needed! They did a deep clean today and I am scheduled every two weeks until... well until I am 6 feet under. They are fairly priced, my house smells amazing and took a quarter of the time it would have taken me alone PLUS carpets and windows! I am pledged for life! read more

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We called this company last minute to help clean our apartment for a move out and they not only did an amazing job but also helped us move. 1 stop shop and we could not be happier. Their price was the best in the entire county and it was a Sunday. The apartment looked brandnew once the cleaning was done. They were very efficent, they cleaned inside the drawers, closets and even wiped the walls. With our moving they were accommodating, they dumped all our trash and even removed their shoes per my wishes when entering our new home. They were very careful and made sure they did not ding the walls and we appreciated that! I even booked another move with them! Take my word and hire this team! They are simply amazing! read more

I called this company to clean out an apartment I was moving into, it was very very messy and they made this place look like a brand new apartment I am so happy w/ the job they did. Cleaned out everything I asked for and more the family is sweet and trust worthy ! If your looking for an amazing cleaning service call them ! And a plus all there products are organic so no more walking into the house and it smelling like chemicals, can't wait for them to come back ! read more

Organically Elegant exceeded my expectations and went above and beyond in helping me organize and clean my home. I look forward to working with them again. I highly recommend. read more

Great service!! It was quick and very professional also quick response. Very nice and polite; I would recommend it to anyone who is interested and everything was left to impress! I was happy and left with a big smile in my face thank you !! I will definitely call you guys again!! read more

We scheduled an appointment and asked for 2 workers for about 2-3 hours of deep cleaning our kitchen and living room. On the phone I was quoted $120. They showed up and told me it will be $165 and said that they had somewhere else to be in an hour. They broke multiple things and tried hiding it. I had to ask for them to use cleaning supplies instead of just a towel, they still used the same towel on the whole house and it shows. Absolutely nothing is cleaned to an acceptable standard. They charged an extra additional fee for a window cleaning service but our windows are still filthy, some windows are completely untouched. I called to explain that things are still filthy/even sent pictures of the dirt everywhere and he said " we will come back but you'll have to pay another fee, we hooked you up, be grateful" Summary of my experience: Guaranteed a "commercial cleaning" but only got a wipe down with absolutely no cleaning supplies used and lost property:( Horrible communication and service. read more

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Letty, Carla and Gabriel were awesome! Everyone was super friendly, professional and did an outstanding job. My bathroom has never been so sparkly and organized. Super efficient! I highly recommend them. read more

I highly recommend Organically Elegant Cleaning!!!! They did such a thorough cleaning of our house. Not only did they do the standard cleaning well but they even vacuumed our bathroom fan covers and dusted on top of the china cabinets. Very friendly as well. Love them and have hired them for monthly cleaning. read more

I was looking for a cleaning service company around the area and stumbled upon Organically Elegant House Cleaning and were surprised to see that they use eco friendly products which is a HUGE plus sign (as well as being bilingual). Very professional and courteous staff. Check them out! You won't be disappointed read more

The entire team is very dedicated, professional, and goes above and beyond to provide exceptional service. Karla and Maria provided a move-out cleaning for the condo I rent, and they were very thorough. My new tenant even said that everything was very clean, and I haven't had such great luck in the past using different cleaning services for this rental. A man working in the condo at the same time they were cleaning it also said they were working very hard. My husband and I hired Gabriel and Miguel to clean our garage at home, and we were very pleased. Not only did they go above and beyond our expectations for cleaning items in the garage which had dust on them, they were also very gracious about discarding and recycling items we gave to them. We felt we took up their time communicating about what to discard and they were very willing to accommodate us. The garage looked so much better after they were done cleaning it. Everyone we met was kind and attentive to detail which we appreciated so much. They are a wonderful team! read more