We hired the Sort It Out team to help clear out and organize both our basement and garage. It's…read moreimportant to note that my wife and I had been working on this project for years and, frankly, had made little to no progress! In fact, some could argue that we were doing more harm than ANY good over time. One of the major challenges for us was simply deciding what to keep and what to get rid of. Jen and Tori not only put both our basement and garage in order, they they coached us every step of the way on how to make decisions about what to keep, where it should go and what we should get rid of. In addition to helping us clean out and organize both our garage and basement, they advised us on how to maintain the newly organized space. Designated areas were logically established, and all storage bins had a purpose and a label. In 2 visits, which equated to a full day, Jen and Tori knocked out what my wife and I couldn't accomplish in 5+ years! They are, in a word, Frickin' Amazing... (Ok, ok, two words! ;-)

I cannot recommend Sort It Out San Diego enough!…read more Jen and Tori are an incredible team. From the moment they started, they were super professional yet so personable and kind that they actually made the process enjoyable. I was a bit nervous about showing someone my clutter, but they immediately made me feel comfortable and completely non-judged. They are incredibly efficient and flexible, working around my needs to create a system that actually works. The final product is amazing--I feel like I can finally breathe in my space again, and a huge weight has been lifted off my shoulders. I feel so inspired to tackle the rest of my home now! I will definitely be using them again :)

I cannot recommend this team highly enough. From the very first consultation, they brought a sense…read moreof calm and clarity to what felt like an overwhelming project. What sets them apart is their ability to create systems that aren't just aesthetically pleasing, but truly functional and sustainable. They didn't just move things around; they listened to how our family actually uses the space and designed a customized flow that works for our daily life. Why they deserve 5 stars: * Professionalism: They arrived on time, stayed focused, and managed the entire process with incredible efficiency. * Attention to Detail: Every drawer, shelf, and container was labeled and organized with precision. * Judgment-Free Approach: They made the decluttering process feel empowering rather than stressful. If you are looking to reclaim your space and your peace of mind, do not hesitate to hire them. It is worth every penny!

Stephanie, Stacy, Kat, and Tina came by and organized my incredibly messy garage in ONE DAY! We…read morecould barely walk through it and now there is room for a car to park inside. I could not believe how efficient and thorough they were, and they were amazing and understanding our needs and being thoughtful with our belongings. Thank you so much to the team!!

Tracy was wonderful I was apprehensive of working with a…read morestranger but Tracy was a joy to work with Experienced,pleasant and full of common sense.I had a huge messy work area & she got me to throw away junk which was not easy because I tend towards hoarding! She organized everything beautifully. I would recommend Tracy & look forward to tackling some more problem areas with her. Also don't hesitate because you have too much stuff.Tracy knows how to tackle what seems impossible

Tracy was awesome to work with! We cleaned up and organized our whole garage and she gave me the…read moreoption to work alongside or to just let her get it done. I chose to work alongside and we made a great team and she offered several solutions I would not have come up with on my own. Highly recommend!

I have been happy with tranquil home for the better part of a year…read more I have had the sane cleaner in that time (Hailey) and she's been phenomenal. She's courteous of mine and my house's needs in more ways than I can count. When I needed her to go above and beyond and clean my disaster of a kitchen, she made it seem like the easiest task and no concern of mine. I really appreciate the thoroughness with which she cleans generally, too. Never have I ever spotted places that could use extra cleaning after she leans. Truly grateful for her cleans! The people working behind the scenes are always proactive with getting my cleanings set up, giving me alerts, and doing the other administrative parts of the business without disruption. It seems small but that's huge. Great team, great cleans- hire them if you want stress-free cleans. They live up to their name.

Their services are too expensive for my budget. Would not…read moreuse. There are other places that charge less.

Review Update: After talking to Rachel, she explained that most deep cleanings don't include making…read morebeds, doing dishes, or taking the trash to the bin, so my expectations there were a bit high. She also offered to refund part of the organization fee since I decided to only do the kitchen. I really appreciate her willingness to clarify and make things right. Rachel is incredibly kind, friendly, and an absolute powerhouse when it comes to cleaning. She made my home look spotless -- every surface gleamed, everything smelled fresh, and her attention to detail in the main cleaning work was fantastic. It was such a relief walking into such a fresh, tidy space. That being said, there were a few small things that could be improved. For whatever reason, I felt like she was very rushed. The trash was left right outside the apartment without a new bag in the bin, and the dishwasher wasn't started -- small touches I've had with other cleaners in the past that make a nice difference. I had also paid for organization, originally planning to do the guest room and kitchen, but when she arrived I decided to just do the kitchen. The charge stayed the same, which I wish had reflected the smaller scope. Overall, Rachel's cleaning skills are truly excellent, and she's a joy to work with. With a little more consistency on the smaller finishing touches and more clarity in pricing, her service would be perfect. I would still recommend her to anyone looking for a deep, high-quality clean.

Rachel and Ray are awesome. Extremely happy with the experience. Very professional. On time and…read moreon budget. They busted some major cleaning out and my place has never looked better. They made things shine I could have never done. Again - can't recommend them enough and will use them again. Thank you! (but be careful of the cats ;))

I did a great inner child session with Theresa and have had her assistance in decluttering…read more The inner child session was helpful and the declutter and donate session was incredibly helpful as well.

I requested help with de cluttering and organizing. I had a short initial consultation and then she…read morecame back to do the 3 hour de cluttering session. She just held a trash bag for me to put my donation stuff and another bag to put stuff I wanted to throw away. She helped take everything downstairs, but left all the trash down there and didn't help me haul it to the trash cans outside. She was real happy to take my stuff to be "donated" and even took my old iPhone to try to sell it. I thought she meant she was going to help me sell it, but apparently she just wanted to sell it and keep the money for herself. She also tried to cut the session short. When I contacted her a few days later she told me that we could discuss options for storage that would be most efficient with my space. She told me it would cost $150/hr for that. I already paid $500 for her to basically hold trash bags for me to fill. I definitely feel like I did not get what I paid for. I was really disappointed. I would recommend finding someone on task rabbit, who is more affordable. I wish I had.

I used WHB Cleaning for a move-out clean on a 3 bed/2 bath, 1,414 sq ft home, and had a great…read moreexperience from start to finish. Booking was incredibly easy and handled entirely via text, and their rates are very fair. Janet was communicative throughout. She confirmed the appointment the day before and reached out again the morning of with the cleaners' names and ETA. Kaela and Sofia arrived right on time, did a quick walkthrough, and got started immediately. They were also upfront about needing extra time due to some areas requiring more attention, which I really appreciated. Janet continued to check in with me via text during the entire process. Kaela and Sofia did an amazing job! Their attention to detail is exceptional. Everything looks brand new (honestly cleaner than when we first moved in). Shout out to Sofia for getting the shower doors cleaner than I've ever seen. I wish I had taken before and after photos. I highly recommend WHB Cleaning if you're looking for a reliable, professional cleaning service!

I was really excited to try WHB Cleaning after seeing them highly recommended in the Girl Time…read moreFacebook group. Unfortunately, our experience didn't live up to the recommendations or the premium price. We hired WHB for a move-in cleaning. The home had already been cleaned before we received the keys, but it wasn't quite up to our standards, so we decided to hire a professional company to thoroughly go over everything before we moved in. At $89/hour for a move-in clean, I expected a very detailed and professional service. Our cleaner was genuinely lovely, kind, and pleasant to have in our home, and I enjoyed meeting her. Unfortunately, the quality and professionalism of the cleaning itself did not match what I expected at this price point. During the appointment, approximately 35 minutes of billable time was spent in personal conversation rather than cleaning. I certainly could have ended the conversation sooner, and I acknowledged that when I spoke with the company. At the same time, as the customer, I don't think I should have to manage how a professional cleaner uses the time I'm paying for. Afterward, my husband and I looked over the apartment more closely and found several areas that still needed attention. The floors were noticeably streaky, portions of the windows that were cleaned were left streaky and only partially completed, the window tracks were still dirty, and there was visible dirt remaining in areas of the guest shower. For a relatively clean, empty home, I simply did not feel the finished result reflected more than $300 worth of professional cleaning. I contacted WHB directly before leaving a review because I wanted to give them an opportunity to address my concerns. I do want to give their customer service team credit. Everyone I spoke with was kind and professional. They offered to send a different cleaner back to address the areas we weren't satisfied with. We declined because the purpose of hiring a move-in service was to have the home ready before we moved in, and at that point we preferred to finish the remaining areas ourselves. WHB ultimately offered a 15% adjustment to our invoice, which I appreciated. They listened to our concerns and made an effort to resolve the situation. As a first-time customer paying their premium move-in rate, I expected the initial service to reflect the level of quality and professionalism the company advertises. At this price point, I think it's reasonable to expect professional cleaners who can deliver consistently high-quality work without the customer needing to supervise the process or schedule a second visit to correct missed areas. I appreciate how kindly WHB handled my concerns and their effort to make things right. Unfortunately, based on the quality and value of our particular experience, we won't be returning.

Karen was extremely helpful with organizing my office. She provided me with really good insights to…read morekeep me on track. Hands on approach/ professional/ non judgmental I highly recommend her services

Updating my review of Karen's services with some before and after photos of the small closet my…read morehusband and I share

Kelly was amazing! She helped repair a handrail that had fallen off our wall and some other dry…read morewall issues. And she also helped install a wall/bench mount for our mud room which turned out perfect. We'll definitely use her again And we highly recommend her!

Kelly was quick to respond to my inquiry, settled on a date and time, made sure I had the hardware…read moreneeded and if I hadn't she offered to pick up the missing hardware. She was prompt, courteous, and got the job done quickly and easily. She also ensured the other screws were in tight and not brushing up another cabinet. Excellent service and great work and value. Will call for more work.

Cannot recommend this company more highly! They were able to act very quickly in a complicated…read morecrisis situation involving an eviction and a severe bed bug infestation and they exceeded all imaginable expectations. When I thought they had done more than was humanly possible, they ended up doing even more to help a couple sick elderly folks that were unable to help themselves.

Laura is extremely nice and caring. She took time to explain how to remove odor at my bathroom even…read morethough it was outside of her responsibility since I need to remove toilet :( Many offered to clean it but she was honest! Thank you Laura!