I was in from out of town having surgery in March 2023 and I needed to have a surgery clearance my…read moreaftercare nurse actually is the one who referred me to this clinic and I am so glad she did. I am coming back to Miami in September for surgery again and I will definitely be coming back here for my clearance. Everyone was so nice and made me feel so welcome and comfortable. They were very professional and even a month after I came home. I got an email from them with my clearance paperwork and a little note a sprinkle of humor as they called it you can find no finer people than these right here. I'm grateful for them.

Excellent Dr. Gutierrez. Medical professionalism combined…read morewith very good care and affordable prices.

Best Doctor I've seen un my adult life! Was her patient since I was in my 20s! Very…read moreattentive,thorough, and listens to concerns

AMAZING DOCTOR! I was recommenced by my endocrinologist and hands down I was very happy of how…read morecaring and loving Ms. Duncan Garcia is, she actually listened and understood everything i was trying to explain to her. The office staff were very friendly and answered all my question. I filled my registration forms turned them in and by the time I sat back down the nurse called me in, literally 0 wait time. There is a $50 deposit fee but that is reimbursed once you check in. ($50 deposit fee is only for first time patients) Overall experience is 10/10 and I recommenced Ms. Duncan Garcia 100%

When you go to your doctor's office do you have to go up to a frosted glass window which slides…read moreopen so the receptionist can check you in? Right? That's my experience at every doctors office I've been to, until now. At One Medical in Brickell you're welcomed into an open living room setting by Bri and Eliza who are both super friendly and professional. Don't get too comfy in the waiting room because you'll be taken on time (in my case they took me early.) And it wasn't a nurse or assistant who came out to greet me. It was the doctor herself. Dr. Rosie Singh is awesome. Friendly, knowledgable, compassionate, very easy to talk with. She explained a medical condition better than the specialist who treated me. for it. She gave me around 30 minutes of her undivided attention (unlike a previous primary care physician who breezed in and out of the examining room in minutes!) Her follow up was same day. I went to have my lab work done after my physical and waited less than five minutes to be seen (I went on a weekday morning.) Adriana took my blood sample and was a gentle pro (despite my uncooperative veins!) Plus, my lab results were ready the very next day complete with Dr Singh's comments. Every inch of the office is immaculate. This is not your typical doctor's office visit. While I hope I don't have to visit frequently, it will be a pleasure to return to One Medical.

I've had a good experience so far, but there is room for significant improvement, especially with…read morethe blood work/labs process (not the technicians, just the process). PROS -- I give very high marks to Dr. Daniella Iribarne, the doctor I worked with during my initial experiences with One Medical. She's great--5 stars. One Medical is lucky to have her. She knows her stuff, has a good bedside manner, and seems to actually care about her patients. -- Front desk staff and labwork technical (Carlos) were professional and friendly in the office. Staff gets 5 out of 5 stars. The rules around lab work appointments and operational things like that are not their fault, and they are likely unable to change company rules. I don't want my review to be a knock on the people themselves, who were all exceptional, professional, and helpful. However, I do want the company to take a look at operations and tighten up to offer a better process to patients that is more in line with the fact that this is a paid concierge service. I have only good things to say about all the employees I dealt with. Great job everyone! -- The Brickell office is clean and much nicer than your average doctor's office. You are not stuck sitting in the waiting room if you have a pre-scheduled appointment. I give it 3 stars for the cleanliness and quick processing. Comparatively, at Forward (Brickell office), they give you fancy snacks, and you don't have to sit in a waiting room at all; zero time wasted and zero exposure to waiting room germs, so that's a really tough act to compete with. -- Parking validation (yay)! CONS -- They do NOT do pre-scheduled blood work! So you may have to come in and wait for an hour to be seen for the blood work. Professionals have busy schedules; not allowing scheduling and expecting people to wait for hours is silly. Not the kind of high quality their target consumer, who can afford to pay for a conceirge program, would expect. Patients shouldn't have to travel to the office in hopes that you may be able to "fit them in". This is very SLOPPY One Medical, tighten up. Patients have better things to do than sit in a waiting room, no matter how clean it is. Guess what, I don't want to sit there being coughed on and losing time. The blood work situation has me annoyed (leaving me an hour of time to write this review in the waiting room), so I am giving the labs system one star. Company needs to improve this and allow for pre-scheduled lab appointments (again, not a knock on the employees themselves, who were all great and just following a bad company policy)! -- When I messaged on the app for help rescheduling an appointment, they (offshore staff, AI bots, not sure?) failed to respond in a timely manner. I received a response after the appointment was already finished, which is a bad look. Do not offer an app and blow up the app with all these "we are here for you" and "welcome", messages and then not deliver on your customer service promise with appropriate and timely follow-ups to patients using the app (Forward is similarly disappointing on the follow-ups and app, using AI bots for most things). OVERALL In comparison to Forward (a similar but pricier out-of-pocket medical concierge program), for now, Forward wins in terms of more high-tech client-centric onboarding and patient rooms, no gross waiting room, they send you a welcome give, and the in-office experience is fast where it matters (no gross waiting rooms, labs drawn on the spot with no wait), and slow where it matters (you don't feel rushed by the doctors), which is nice for busy professionals paying for convenience and perks. However, Forward does seem to have diminishing returns on those months when you are paying for the service but not using it, and they don't do a good job of integrating with your actual insurance provider. One Medical is only $200.00 a year, and you are paying $150.00+ a month for Forward, so there's a big price difference as well that you have to weigh in line with your budget. I wanted to try One Medical in hopes that they'd do a better job linking up with my insurance and compare, overall, to the value received at Forward to objectively pick whichever is better. The jury is still out. I will update this review after a few more experiences with One Medical. So far, I give it a solid OK/GOOD. 5 of 5 stars to Dr. Iribarne. If it wasn't for her and the great staff, I'd give One Medical 3 stars overall. I haven't worked with the other doctors, so I can't speak to the experience there, but if you can get Dr. Iribarne, then you will be in good hands. One Medical is a good option for a slightly more elevated doctor's office experience. You'll get great staff and a very clean office conveniently located in Brickell. If you are looking for a more high-end white glove experience, it's probably worth it to spend extra for Forward or another more pricey service (though Forward has its own CONS list and certainly isn't perfect).

Changing insurance always makes me look into new doctors. I figure it's prime time to determine if…read morea doctor has a good bedside manner and is efficient at their job, as well as convenient and economical. I ended up switching doctors based on reviews I read about Dr. Jacqueline Ramirez. Mostly what convinced me was her attitude. I'm a big believer in doctors caring about their patients and not treating them like a number and she fits the bill. She's a bit different than doctors I'm used to. She has a D.O. rather than an M.D. and admittedly that made me hesitant, but meeting her and being attended by her changed that. I have never felt so comfortable with a primary physician. It felt like talking to a friend, and when I went back to get lab work results, I ended up seeing another doctor at this office and it's the same feeling. You cannot go wrong at this office. At least with the doctors. Very humane, very willing to help. The only reason I give four stars instead of five is because I had to call LabCorp for being billed inappropriately. Eh, that's what I get for doing the lab work at the office for $20, but it is what it is. Mistakes happen.

Dr Loredo and his staff are wonderful I have been his patient approximately 10 years. Do not see…read moremyself changing doctors any time soon. He is a very rare doctor that actually listens to his patients and genuinely cares about all his patients. He is God sent

I was a patient of this office for close to 2 years and up until this point it's been an amazing…read moreexperience. In short the office has been unprofessional, not double checking invoices sent and not making patients aware of charges prior to appointments. Even after disputing a bill, they ignored my last message, are threatening to send to collections and "damage my credit score". I was charged more for a 5 minute consultation, in which I received no result or help with my issue, than I was for the original appointment. Customer service has declined and I'm not sure why.

Today I called to the office to return a call from Dayani about my negative review. Someone…read moreanswered the phone HELLO so I asked if this was a doctor's office. The man answered rudely and said YES, MA'M and told me to behave as he didn't like my tone of voice. He said his name was Elvis and proceeded to place me on hold for 13 minutes and later came back to say Dayani was gone for the day. So, they get another unfavorable review.

I have to share how great Dr. Mones' is.First, I hardly waited to see the doctor. And when he came…read morein- he actually listened to what I had to say and took the time to explain the medication he was prescribing. I have all confidence in him and have made him my primary care physician moving forward.

Inefficient. Delay in receiving information requested such as portal entry. Unable to access my…read moreinformation because my name was incorrectly spelled and not recognised by any of the reporting labs. Appointment cancelled with just hours to go, and after I had arranged my day in order to accomodate it. Equipment not working. I followed my primary physician there who I love, but the practice itself is so inefficient I am giving it some serious reconsideration.

I don't know how this clinic stays in business. They're totally irresponsible and inefficient. I…read morehave a long list of complaint, but here's the latest one. Two weeks ago, feeling very sic, coughing and a painfully irritated throa. Tried to make an appointmen, was told no Dr available, but offered a Dr from the 'Call Center' to talk with me on the phone. she was very nice; said I needed a test to find out cause. I agreed. She said to go to b CB clini, no Apptmt needed on the 3rd floor before 6pm. I was feeling very sic, but I still wen; got there around 4:30p. Once there, was told no record of my tes, couldn't get Dr on phone either. Waisted my time and energy. Dr called me later on, said everything was on system, go figure. I went back a week late. Was told they didn't do the test in there‍. Gave me a written order to go to LabCotp. Today I made it to Labcorp bc I'm still sick. Labcorp told me they DO NOT do that type of test, to call the clinic. I called Centrum and once again, they tried to blamed it on Labcotp. No one took responsibility and kept telling me to contact Labcorp. So, once agai, no servic, no constructive communication and no results. I'm still sick and no where to get help. I give up; need to find a more professional clinic. Stay away from this clinic: 434 SW 12th Ave, Miami 33134

please refrain from going to their office. Dr. Barbara Cerdeira has refused to issue referrals for…read moreme for the dermatologist I have to see every six months because of cancerous lesions I have had over the years, I urged her to please fax my dermatologist a referral and she laughed into my face on the phone saying I would have to go to the office to pick up the referral and she would not issue one because the last time I saw her was in February and now was the end of May. I spent hours on the phone with Cerdeira''s staff., and my dermatologist office was trying to help as well, calling them, emailing them and faxing them all kinds of requests and codes that they asked for and to no avail, in 25 years living in Miami, I have not had worse service than from Dr. Cerdeira at Centrum Health . Extremely unprofessional, irresponsible and negligent.

TOTAL SCAM ARTIST!!!!! I had 3 or 4 appointments with Dr…read more Vegas. She diagnosed me after 45 minutes. Pretty sure just to make extra kick backs from the drug companies. She always interupts and talks over me. She really never gave me a chance to talk at all. I thought psychiatrists were meant to listen!!!???? Then Her idiot receptionist recorded an incorrect appointment time causing me to wait 40 minutes for my apt. Another time Dr Vegas started my session 10 min late and 10 min early. They did not prorate my session. Charged me full price. Then I had to leave town for work. I asked if they could call in my prescription and instead of calling in my normal 30 days. She only called for EXACTLY how many pills i needed until my next session. Causing me more money and time having to go back to the pharmacy again and causing me extra anxiety. I was so angry. This was the final straw for me. I called and left a long message saying I would never be returning to Dr Vegas office and that i felt she didnt care about her patients she only cared about making a buck. I was very clear i never would return. 2 weeks later. They called me to reschedule and appointment. I was surprised since I left a long angry message explaining that I would never come back!!!!!!! When i reminded the STUPID / non english speaking receptionist - she said fine...... AND CHARGED ME ANYWAY!!!!!!! $208!!!!!!!!! CROOKS!!!!!!! when i phoned back to ask why, the IDIOT receptionist said it was never cancelled because i didnt speak to her. i only left a message. Their voicemail says "if you would like to schedule, reschedule or cancel, leave a message" I DID!!!!! They refuse a refund. ive phoned 167 additional times. They blocked my call. Dr. Vega will not respond and I believe the receptionist screwed up and is not refusing to negotiate or refund because shes saving her own ass!!!! The only offer ive been given is to reschedule. I ABSOLUTELY HATE DR VEGA!!!!! why would i want to have to share the same air as her AGAIN!!!????? I hate being taken advantage of.... If you do to, then i suggest finding another psychologist. THIS ONE IS A THEIF!!!!!

From the owner: Dr.MariaVegas, MD is a board‑certified family medicine physician with over 24years of practice,…read moreserving South Florida since 2009 and previously practicing in Venezuela. At Palm Medical Centers, she provides senior‑focused primary care tailored to Medicare Advantage patients. We accept most Medicare Advantage plans and offer convenient services like same‑day appointments, in‑house labs, prescription delivery, specialty referral coordination, and 24/7 care‑team access. Dr.Vegas emphasizes individualized treatment plans and patient education to help older adults maintain health and improve quality of life. Join a practice built on compassion, accessibility, and results.

I did not reconnmend this Dr!!! I went there for PCP and I need a prescription wich my insurer did…read morenot cover if the dr did not specified that is convenient for me. I went to the farmacy and they said that drs have to call the insurance in order to they aprobe the prescription,then I called to Dr Mariano's office to talk about my concern and the receptionist said" do you think we have time to call the insurance every time that patient need a medicine? I was shock !! But I do not understand yet what is the porpuse of dr? Are they working for money? Or they work for help patient to heal?