I paid **LuxuryTourEscapes.com $160** for a vacation package and planned a trip to **Las Vegas for…read moremy son's 14th birthday**. I made the reservation over a month in advance and even paid an additional **$189 in resort fees** for **Westgate Las Vegas**, receiving a confirmation afterward. When I called Westgate directly to confirm the reservation, I was shocked to learn that a reservation had been made and **cancelled the same day it was created**--without my knowledge. I then spent hours on the phone, only to be transferred between multiple **timeshare marketing companies**, none of which took responsibility. I was ultimately told there was nothing they could do on such short notice and that I needed to make other accommodations. To make matters worse, I was contacted by a third-party timeshare broker involved in this situation and was told--while driving to Vegas with my son--that I would be charged anyway. At first, they refused to issue a refund and would only communicate when trying to sell the package. The **resort fees were never sent to Westgate**, yet they kept my money. Eventually, I received a text admitting they made a mistake and promising a refund. **It has now been over a month, and I still have not received any refund or follow-up communication.** This experience caused unnecessary stress, ruined our trip planning, and feels extremely deceptive. **Please do not waste your money--this company operates like a scam.**

What a joke! Have to gi on a 120 min presentation for every week you purchase!!! Its all a scam and…read morelues when they call and act like you're getting a great deal! Run away!!!!

A good company that provided a chance for exposure to there company's Orlando properties. I visited…read morethe Orlando property in Kissime March 2017 & I loved the presentation. The stay at the Radisson was great. Clean rooms, smooth transaction & an opportunity to visit their Las Vegas properties this year in 2018. I will definitely book travel with them again. David Taylor

Transaction Date October 10th 2025 Order Number: 7920491…read moreAmount Paid $139 Business committed to provide to me and my wife: $200 gift card and a stay in the hotel Marriot Hotel in Orlando. Business falsely claimed they were the Marriot hotel themselves and falsely claimed that my wife had won a gift card at the marriage conference she attended. - the business is attending these marriage conferences to scam vulnerable people - was hiding their business name and pretending to be a more legitimate company like Marriot. was claiming that I just have to pay a small fee for hotel local taxes for the hotel stay which is normal so it made me think paying $139 was legitimate. - the business was giving everyone who attended this "prize" in the form of a phone call that is used to lure people into a timeshare or just to simply take their deposit - the phone sales people are deliberately misleading people so they sign up - was scamming vulnerable people, we took their call while we were in the birthing suite for my newborn girl, my wife thought this was good luck. Once I got the confirmation email and found out the real company name and terms of the confirmation by email, my wife was dismayed, she knew we would be losing the deposit and not getting the hotel stay and not getting the gift card. Effectively we knew we had been scammed once we got the confirmation which of course was after the payment as this was done over the phone under false pretenses with plenty of deception. The confirmation showed that hotel was not the same as discussed, the company was not the same and it was a timeshare not a normal hotel. - at no point in the phone call was there any mention of a timeshare which is pretty obvious because they were acting under another business name "Marriot" - the company tries to increase their legitimacy by pretending to be "part of the marriage conference venue team", "part of Marriot hotels" - they also lied during the phone call saying this was a new Marriot Hotel that we just opened up and made up an elaborate lie that due to the hotel opening soon they had a prize for a select few people at the newly wed conference due to their partnership with the conference to "try it" as a promotion. The story was completely fabricated so they could scam my wife and I. I did reach out to them to get a refund which was denied of course but this is not surprising given all I have typed above. My wife and I learned my lesson we got burnt by this company. Companies like these cause a general mistrust of all companies and make it much more difficult for legitimate companies to do business. We are going to be very cautious from now on. It is a shame so many other people will be getting scammed also by this company "Always Travel with Us LLC"

My stay at this resort was accommodating overall. Because of the nature of my trip, I was focused…read morenot only on the stay itself, but also on price and convenience. The unit we stayed in was clean, up to date, and comfortable. Everyone slept fine, and the kids enjoyed the patio the most. My reservation included SeaWorld tickets, but if you do not have the printed sheet with you, staff will tell you there is nothing they can do. I ended up having a friend drive two hours just to bring it to me. I was also told that buying tickets on-site would be cheaper, but that was not true. The price was basically the same as buying online. The kids spent most of their time at the pool, which they enjoyed, but unfortunately the jacuzzi was not working.

I am filing this complaint to formally report what I believe to be deceptive, high-pressure, and…read moremisleading sales practices by Ascendant Holidays(AH). Based on my experience, this company aggressively promoted its vacation membership(time share) using promises that did not match the actual service provided. The sales presentation sold easy-to-book vacations, discounted cruises, and desirable resort availability that would be easily accessible. In reality, once the membership was purchased, the promised value and availability were not there. The sales tactics I experienced were extremely aggressive. The presentation was filled with promises, incentives, and verbal assurances that made the program sound simple, valuable, and flexible. For approximately 9 months, I attempted to use the service and make a reservation, but AH repeatedly failed to provide the vacation access or simply return calls. Instead of delivering what I'd already paid for, the company continued attempting to use high pressure tactics to buy additional points and upgrades. I sent a formal written request for immediate cancellation in additional to no less that 10+ direct calls for a full refund. Ascendant Holidays has ignored that request and has failed to provide a meaningful response to my communications.I believe Ascendant Holidays misrepresented the value and usability of its vacation program, used heavy-pressure sales tactics to secure the purchase, failed to deliver the services as promised, and then failed to respond appropriately when I attempted to cancel and resolve the matter. This experience has caused financial harm, wasted time, and significant frustration.I strongly warn other consumers to stay away from Ascendant Holidays. Do not trust verbal promises, polished sales presentations. Based on my experience, I feel consumers should avoid Ascendant Holidays and I cannot recommend this company.

costumer service is great and the deals are good too, not sure why so many people are complaining I…read morewas able to book a 2 week long trip with my family and it was fun with no problems

Excellent service , we had a great time resort and tickets discount were amazing . Paula did a…read moregreat job she helped us with everything , very Professional. We did the timeshare presentation and we decided to give us that gift for our family

This travel company left me stranded in a foreign country and would not even return my phone calls…read more They changed my reservations without my consent and told me the airline did it. Then they lied and said my aunt called and changed it. (I KNOW THIS IS CRAZY) I had to pay over $2000 to get back to the United States and to date and after over 20 phone calls, no one still has not contacted me back. BUYER BEWARE!

From the owner: Travel's and Tours for Brazilread more

The JustAirTicket website showed a total of $546.98, broken down as follows:…read more $496.98 ticket including taxes $10 for "full refund within 24 hours" $20 seat selection (outbound) $20 seat selection (return) However, my credit card was charged $577.98. I called and spoke with Bob, who said he was the manager. He claimed the charge was: $496.98 ticket $10 refund option $20 seat selection $30 additional taxes This makes no sense, because taxes were already included in the $496.98 airfare. The fare breakdown clearly shows: Base fare: $433.65 Taxes: $63.33 Total airfare: $496.98 When I questioned this, Bob said I could cancel, but I would only receive $496.98 back, meaning I'd still lose money despite paying for a "full refund." This experience felt misleading and unprofessional. I will never use JustAirTicket again. Date: 1/21/2026

1 star -- Canceled within their policy, charged anyway, no response…read moreI booked a Southwest flight through justairticket.com on December 17. On December 18, I canceled via both phone AND email -- well within the 24-hour window I was told about, and more than 24 hours before my December 20 flight. Their own terms state cancellations must be made "at least 6 hours before departure." I met that easily. Despite this, they processed the charge and have not responded to my cancellation requests. No confirmation, no callback as promised, nothing. I have timestamped emails proving my cancellation. I'm now disputing the charge with my bank and filing complaints with the BBB and Florida Attorney General. If you book here, get everything in writing and be prepared to fight for your refund.