the quickest turn around i've ever experienced on a repair for my knecklace / bracelet and the best…read morepricing in town! Greta customer service!

Went there to sell a gold ring and the owner was very friendly and patient with me. He made a very…read morefair offer on my ring. I will be back.

Barry is an amazing jewelry artist and a pleasure to work with! We've been customers of his for…read moreover 30 years. Great quality, service and value!

Barry took care of some repairs quickly but the best thing about Barry is Barry. So knowledgeable,…read moreerudite and funny. Had common interests and good conversations. I love his bespoke designs and will be a forever client.

Need a quick sizing of my new watch bracelet and they did a great job quickly and very reasonably…read morepriced

I went in with 125 plus troy ounces of sterling misc flatware to sell! The owner sorted each piece…read moreout to confirm whether or not it was .925 sterling! He did find a few pieces that were .70 wt. sterling ! I had researched the melt value that morning and knew approximately what I should have been offered ! What a JOKE OF AN OFFER!!!! Not even a third of the melt down value. Do not waste your time selling sterling of any type unless you want to get ripped off!!! Left their and went to a Buyer in Chamblee and was offered 75% of the silver market melt down value at the time!

Brad Harris has been my jeweler for over two decades. He has created numerous custom pieces for me,…read moreupdated some of the pieces I've inherited, made repairs, and I have purchased beautiful items from his in-store collection. No job is too small, and he is genuinely an artist. (He even made a custom piece using ancient coins found on a family farm in Scandinavia!). He stays up-to-date with current trends while also having a true eye for what is genuinely beautiful. His showroom is the perfect size--not overwhelming, but with enough selection to make you feel like you've seen a great range of choices. His prices are fair, and the turnaround time is remarkably fast. My son bought an engagement ring for his now-fiancée, and it is absolutely gorgeous. He went to the showroom, and he, Brad, and Monique designed it on the spot. It was ready within a week, and his fiancée loves it!

Just went in for a sizing but the lady was very friendly and helpful when I asked about a really…read morepretty necklace there. I'm going to send my fiancé here for some jewelry.

Friendly and easy to work with. They were professional and fix my watch. Conveniently located.read more

Phillip was extremely courteous and efficient. Had some luxury watches and he was able to replace…read morethe battery in both at an affordable cost. Additionally one of them stopped working so he took a look without charging extra. He gave us an estimate if it continues to not work of what that would cost for a repair but told us to wait so we don't spend a lot if we don't need it. Excellent customer service! I will definitely return.

Good service Good price…read more Experienced staff Coming again and again I had watches adjusted and ended purchasing a chain from them, while I waited.

5 stars!!!! I had an amazing experience at midtown jewelers. Jennifer was extremely helpful, kind,…read moreand attentive. I brought in my dad's vintage seiko watch which was absolutely filthy after sitting around for ages and they did a pristine job of cleaning it. I also wanted the battery changed my unfortunately the inside was corroded but they offered me several solutions for that as well and tried to see if seiko had any parts to replace the inside so they could change the battery. Pricing is VERY reasonable and they are very quick and efficient. I would definitely recommend my loved ones and friends to go to midtown jewelers.

Peter is awesome to work with. A true professional & made the process very simple. Quick shipping &…read morewatch was as described. Would most definitely do business with him again in the future!

Found lots of positive reviews for Ermitage online and we couldn't have been happier we did! We…read moreordered a Rolex to ship to California and they shipped it SO incredibly fast. It got to us basically 2 days after ordering. The watch was in even better condition than it seemed online. Customer service was also fantastic. Apparently google prefill had messed with my address, and I'm glad they called to verify. They also presized the watch for us, and even told us that if we need to, we can always order a pin removal tool from amazon also. That's honestly unheard of from a watch shop. A few notes to keep in mind: some of their watches are customized after market! They say it in the description but it may not be as obvious if you don't read. Watches are a big investment so hopefully you read listings thoroughly to make sure you get what you think you're getting--they literally don't hide any of the info. Also, when you order online, they will ask for a photo of your card for security (with numbers covered) and your ID if you are out of state. IMO this is a great verification method, but take note if that's not something you're comfortable with.

courteous easy, efficient and the right price vlad and tarsh…read morefriendly and helpful. Feel good about using them for tag battery replacement

I have never cared enough to leave a review but this place is horrible to the point that I feel…read morelike I have to leave a review. Brought in 2 watches. They charged $70 each and then said if I paid $100 per watch I would get a lifetime warranty. What a joke. Took my watches to a store nearby instead. They charged $15 per watch and I was done in 10min. Also, I called in to store a week later. The lady that answers said they only charge $35 per watch. Still a rip off but doable. Once you get into the store (if you can call it that) the price doubles. Go somewhere else.

I have been using Best Watch Repair for over 30 years. Milton Best is great. I took my vintage…read moreRolex for repair (not knowing the crystal had cracked) after it had not been worn for a few years. Milton did a great job and the watch is still running. His service is superb along with the charge for repairs/cleaning. Highly recommended!!!

Easy and effective CRM, service, and storefront--with convenient parking as a plus. The watch…read morerepair was completed quickly - the same day - which I appreciated. The staff was professional and skilled. While the pricing was a bit higher than I anticipated, it seemed fair given the service. Overall, no major complaints.

2 things. First, I…read morebrought by David Yurman bracelet in to get fixed. It looked fine and was whole - in one piece as when I bought it. It had a small loop in the stringing that needed to be tightened. They reached out a week later and told me it could not be fixed, come get it. When I returned it was in a pile - see picture. There was no offer to pay to reassemble it, just "here's your bracelet" although now it is just a pile of junk. Second, the woman at the front desk was a mean, snarling, uptight and obviously not very bright spokesperson for the store. She immediately told me it was not their fault, that it fell apart "as soon as they took it out of the bag" and I have no recourse. This woman needs to find a new job. Put her in a back room where she has zero customer interaction or under the bridge from whence she came. It's alright bitter, unhappy, unhealthy shopkeeper, I'll make sure the news of your attitude and customer service finds a much larger audience. Maybe you'll learn the lesson that if you don't treat the customer correctly, it will have consequences.

After leaving Brown and Company following a disheartening and honestly rude experience I came…read moreacross Pickens and they could not have been nicer or made my experience better! I had 2 watch batteries replaced and left a ring to be repaired. The watches were done in less than 15 minutes and during that time I discussed possibly having my ring redesigned and they walked me through the process. What a lovely experience that turned my day around! Highly recommend!